Westfield Quality Care of Aurora

Westfield Quality Care of Aurora provides nursing care and personal care services for people who need long-term support, sitting right in a newly built place that replaced the old Hamilton Manor, and the idea here is to give folks the kind of care you'd expect in a small town, where everyone's focused on kindness and dignity as much as skills, and the staff really aim to keep everyone involved, whether that's through daily activities, hobby time, games, music, or just sitting together for a good meal either in the dining room or with room service if someone's not feeling up to it. Residents have help with laundry, housekeeping, and maintenance so no one's worrying about chores, and when it comes to staying connected, they've got Wi-Fi in rooms and cable in common areas, plus gardens for sitting outside and a salon for keeping up with haircuts, so everyone stays comfortable and has choices about how to spend the day, and they even have transportation for shopping and other trips. They offer therapies-physical, occupational, rehab-right there on-site, and the staff includes full-time and part-time nurses along with thoughtful personal care assistants, always working under the Nebraska nursing facility license. The team covers a range of health services including skilled nursing, memory care for those who need it, hospice care, and mental or emotional support, and there's a focus on treating every resident with respect, giving them freedom to make decisions that improve their comfort, and always looking out for their safety and well-being. Westfield runs as a for-profit limited liability company, managed by Heritage Bank since 2018, and has 64 certified beds, though the daily average sits around 53 residents, and payment can come through Medicaid, private pay, or insurance. While Westfield Quality Care prioritizes good care and aims for high standards, inspection reports note a history of deficiencies-there have been 21 total, with four tied to infection control, citations about safe food temperature and quality, and not enough trained dietary staff, including not always having a qualified dietitian. The facility gets a health inspection rating of 1.0 star, quality measures at 2.0 stars, and staffing at 2.0 stars, with nurse staffing hours below the Nebraska average, and the place has had substantiated complaints and received fines for care and safety issues. Still, they run daily activities to help friendships grow and to keep everyone as lively as they want to be, and there's support for religious services and even some pet therapy events, plus a steady effort to inform families through posted COVID-19 updates, staff recognition like employee of the month, and flexible visitation hours. Visitation allows calls ahead for hospice and set times during the week, with special options for non-vaccinated and fully vaccinated folks, plus conference room availability for safe visits. The ownership includes several LLCs and individuals, all under the legal name Quality Care Solutions LLC, and the team says their mission is to provide the highest quality care for elders in Nebraska, hoping to support residents, families, and staff every day.