The Oaks at Central City

    2720 17th Ave, Central City, NE 68826
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.67·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.3
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      3.7

    Pros

    • Compassionate nursing leadership
    • Resident-centered caregiving
    • Supportive staff culture
    • Engaging social and recreational environment
    • Clean, well-maintained facility

    Cons

    • Inconsistent staff conduct and communication
    • Workforce scheduling and break-policy weaknesses
    • Staffing and burnout issues affecting care continuity
    • Variable resident experience across shifts

    Summary of reviews

    The reviews present a mixed but informative picture of life at The Oaks at Central City. Positive comments emphasize a strong, resident-focused approach to care: leadership in nursing is described as compassionate, staff are portrayed as attentive and willing to put residents' needs first, and the facility environment is characterized as clean and well maintained. Social aspects of the community receive favorable mention as well, with reviewers describing a fun atmosphere and friendly, engaging peers and employees.

    At the same time, there are significant operational concerns that warrant attention. Several reviewers raised issues about staff conduct and communication tone, describing interactions that felt insensitive. Related to workforce practices, some feedback highlights policies or scheduling expectations that limit staff breaks; this suggests labor-practice pressures that could contribute to reduced morale. When combined, these staffing and scheduling pressures appear to create variability in the resident experience across shifts and raise the possibility of burnout that could affect continuity of care.

    Information about dining is not present in the provided reviews; prospective families should ask the community directly about meal quality, dietary accommodations, and meal-service consistency. Activities and community life, by contrast, are depicted positively—there are indications of active social programming and a congenial atmosphere that many residents find enjoyable.

    Facility upkeep and physical surroundings are noted as a strength, with commentary indicating the property is well cared for. Management impressions are mixed: while nursing leadership is praised, there are reports of institutional policies that may be unpopular with staff and that could influence day-to-day operations. The combination of highly positive and strongly negative comments produces a polarized set of impressions rather than a uniform assessment.

    For prospective residents and families: consider visiting during multiple times of day to observe interactions across shifts; ask about staffing ratios, break policies, staff turnover, and training on communication and resident-centered care; request references from current families and inquire about how management addresses staff concerns. These targeted questions can help determine whether the facility's strong points align with your priorities and whether the operational concerns identified in reviews have been addressed.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Oaks at Central City is located at 2720 17th Ave, Central City, NE, 68826.

    About The Oaks at Central City

    The Oaks at Central City, located at 2720 17th Ave in Central City, Nebraska, is a skilled nursing facility with 63 certified beds and an average of 61 residents each day, run by OAKS AT CENTRAL CITY LLC and part of Avid Healthcare Group, and operates as a for-profit limited liability company. This place provides several types of care, including short-term rehab, long-term care, memory care for dementia or Alzheimer's, adult day care, independent living, assisted living, and home health care; they also can help with hospice needs, and have outpatient therapy, social outings, and support with daily living tasks. The community is designed for comfort, offering well-lit hallways, welcoming entrances with outdoor seating, comfortable lounges with rocking chairs and sofas, a dining room overlooking green space, an on-site salon, and secured units for memory care and mental health.

    Staff at The Oaks at Central City focus on detailed, individualized care plans, paying attention to what each resident needs to feel at home. Residents find 24-hour nurse coverage, medication management, housekeeping, laundry, private dining if needed, an emergency call system, transportation, an activities director, behavior and case management, and a secured Alzheimer's unit. Amenities include a beauty salon, restaurant-style dining, recreational and wellness activities, and roomy, accessible spaces indoors and outside. The outdoor areas have neat landscaping where people can sit and enjoy the scenery.

    While the facility underwent recent renovations to help make areas more accessible, past inspection reports do show a record of fines totaling $45,249.75, five substantiated complaints, and health survey scores and star ratings that fall below national averages-staffing is one star, quality measures are three stars, and health inspections are two stars. Nurse staffing per resident per day is 2.78 hours, and RN staffing is under 0.4 hours daily, both below state averages, with a nurse turnover rate of about 65%, higher than usual. Records cite issues with food quality, residents' rights, infection control, and respecting allergies or dietary needs.

    The Oaks at Central City aims for a community feel, offering a range of social activities, outings, and wellness programs. Unique features include the secure memory care unit, a full calendar of activities, and many therapy options. Room types aren't detailed, but there are common areas for gathering, and private spots for family meals or quiet time. This facility uses a team approach focused on the health, safety, and comfort of each resident, and although it has modern amenities and compassionate care, the facility does face staffing and inspection challenges that families may want to understand when choosing care options.

    People often ask...

    The Oaks at Central City offers assisted living, memory care, and skilled nursing.

    There are 15 photos of The Oaks at Central City on Mirador.

    The full address for this community is 2720 17th Ave, Central City, NE 68826.

    No, The Oaks at Central City does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Oaks at Central City. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Oaks at Central City directly. There is no cost for this service. We are compensated by the community you select.

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