Edgewood Omaha Senior Living

    17620 Poppleton Ave, Omaha, NE 68130
    • Assisted Living
    • Memory Care

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    Reviews

    3.88·(34)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      3.7
    • Meals

      3.5
    • Amenities

      3.4
    • Value

      3.9

    Pros

    • Small, home-like memory-care setting with individualized attention
    • Compassionate caregivers experienced with Alzheimer’s and memory care
    • Personalized family communication and emotional support
    • Spacious private rooms with homelike décor and room for personal belongings
    • Single-level layout, fenced courtyard, and sunroom
    • Regular activities including games, crafts, exercise, music, and reminiscence
    • Flexible meal substitutions and onsite meal preparation
    • Clean, comfortable atmosphere described by families
    • Short-term and day-care options when space is available; Medicaid waiver acceptance

    Cons

    • Leadership turnover and gaps in clinical oversight
    • Inconsistent staffing coverage, including on the memory-care unit
    • Medication-administration and informed-consent process concerns
    • Unreliable housekeeping, laundry, and assistance with dressing
    • Meal quality, portion consistency, and nutrition-monitoring concerns
    • Inconsistent staff professionalism and communication with families and visitors
    • Variable activity variety and engagement
    • Interior-upkeep and odor-control concerns
    • Limited in-room shower access and a largely communal layout

    Summary of reviews

    Edgewood Omaha is described by many families as a small, home-like memory-care community where residents can receive individualized attention. Positive accounts emphasize caregivers’ compassion and familiarity with residents, as well as staff support for families navigating Alzheimer’s care and end-of-life needs. Families also value the intimate scale, private rooms that can be personalized, and the single-level layout. Experiences are not consistent, however, and some families describe significant concerns about care and operations.

    Staffing and leadership are prominent areas of contrast. Positive reviews describe attentive caregivers and strong communication, while negative accounts raise concerns about staff tone with visitors, management responsiveness, and frequent leadership changes. One family cited multiple nursing-leadership departures and a period without a Director of Nursing, and another described what appeared to be a coverage gap on the memory-care unit. These accounts raise questions about continuity of clinical oversight and staffing reliability. Medication administration and authorization were also questioned by a family.

    Dining feedback is mixed. Some families describe appealing food and staff efforts to offer alternatives when a resident does not care for the planned meal. Others raise concerns about food quality, portions, and nutritional monitoring; one family reported a substantial weight loss during the resident’s stay. Housekeeping, laundry, and help with dressing were also identified as inconsistent in a negative account, in contrast with other reviews praising cleanliness and comfort.

    Activities are described as regularly scheduled and may include exercise, games, crafts, music, and reminiscence. One reviewer, however, felt the range was limited, and residents’ interest and ability to participate may vary. The building is noted for spacious rooms, a common living area, a courtyard, and a sunroom; a tour visitor raised concerns about the communal layout and lack of in-room showers. A separate review mentioned odor and updating concerns. Overall, the reviews present a strongly divided picture: many families value the personal atmosphere and caring relationships, while others describe operational and communication problems. The variation may reflect different experiences over time or under different leadership, so prospective families may wish to ask about current staffing, nursing oversight, medication procedures, housekeeping routines, dining and nutrition monitoring, and the activity schedule.

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    Location

    Edgewood Omaha Senior Living is located at 17620 Poppleton Ave, Omaha, NE, 68130.

    About Edgewood Omaha Senior Living

    Edgewood Omaha Senior Living sits in Omaha, Nebraska, only a few miles from hospitals and local attractions, and serves a small, close-knit group of about 11 to 12 residents alongside guests at any one time, which means the staff gets to know everyone pretty well, and there's a mix of services for different needs including independent living, assisted living, memory care, short-term stays, and adult day care. Residents choose from a range of rooms like studios, single rooms, semi-private or two-bedroom apartments, and you'll see kitchens or kitchenettes in most, plus secure rooms in the memory care side that look and feel homelike and let people move freely but stay safe. For folks living with dementia or Alzheimer's, care gets tailored-residents get personal plans based on detailed assessments, there are plenty of activities focused on sparking memories, reducing confusion, and preventing wandering, and the building includes wide open hallways, safety equipment like an emergency alert and fire sprinkler system, plus good lighting and wheelchair access.

    Edgewood Omaha provides meals and snacks daily, with options for dine-in at the communal dining room, and they prepare nutritious foods, sometimes even with special dietary needs in mind, so residents don't need to worry about missing mealtimes or going hungry. There's a long list of social things to do: daily planned events, arts and crafts, exercise videos, group games, devotional services, bowling, singalongs, memory activities, movie nights, and outside walks along garden paths when the weather's nice, with an emphasis on keeping bodies and minds active. The place brings in doctors, dentists, podiatrists, and therapists for physical, occupational, and speech therapy, so residents can get much of their routine care right onsite, and medical staff and nurses remain available around the clock, ready to help with medication, daily routines, and any emergencies.

    Laundry, housekeeping, and dry cleaning get handled by staff, so residents don't have to bother about the chores, and personal care services cover bathing, dressing, and grooming throughout the day, with extra attention for anyone who needs it. If someone wants a haircut or styling, a barbershop and beauty salon sit onsite too, and move-in help comes standard, with staff assisting both residents and families in settling in, bringing furniture, or making the room more familiar. Safety stays a focus, with 24-hour supervision, call systems, and closely monitored building access, especially for those who wander or need more oversight.

    Edgewood's staff gets special training in dementia and Alzheimer's care, so they're prepared to help residents through changes in memory or thinking, and the facility's small size means more one-on-one time and a familiar group around the dinner table or at group events. The community also schedules transportation for appointments or outings, so residents can get where they need to go in Omaha, and there's parking for guests and visitors who drop by. Amenities include Wi-Fi, a game room, library, fitness and wellness spaces, outdoor and indoor sitting areas, guest parking, and secure walking paths. The overall feel of the place leans friendly and welcoming, with staff known for being helpful and kind, and several awards speak to the quality of care provided over recent years. Edgewood Omaha Senior Living operates under Nebraska Assisted Living Facility license #ALF201 and focuses on making daily life comfortable, safe, and engaging for seniors across all care levels. Virtual tours are offered for families who want to see the facility from a distance.

    People often ask...

    Edgewood Omaha Senior Living offers assisted living and memory care.

    There are 3 photos of Edgewood Omaha Senior Living on Mirador.

    The full address for this community is 17620 Poppleton Ave, Omaha, NE 68130.

    No, Edgewood Omaha Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Edgewood Omaha Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Edgewood Omaha Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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