Whispering Heights

    2397 Empire Ranch Rd, Carson City, NV 89701
    • Assisted Living

    Dedicated caring staff; highly recommended

    I had an excellent experience at this Carson City group home - the dedicated, caring staff provided high-quality care, and I recommend it as one of the best options.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Reviews written on Mirador

    We have no reviews to show about Whispering Heights.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Whispering Heights

    Whispering Heights is located at 2397 Empire Ranch Rd, Carson City, NV, 89701.

    About Whispering Heights

    Whispering Heights Guest Home sits at 2397 Empire Ranch Road in Carson City, Nevada, and it has been serving seniors aged 62 and older since 1994 with assisted living services in a single-story setting, so the building's easy to get around, and you'll find cozy common areas along with updated features, making it feel both comfortable and familiar. The facility supports up to 50 residents overall, with just 8 licensed assisted living units available, so it never feels crowded. Residents can choose between private rooms, studios, and shared spaces, including some with kitchenettes, and each one is simply furnished to feel homelike, while keeping things easy to keep up with. Outdoor spaces are well-kept for relaxing or visiting with friends, and there are walking paths, a garden, and a courtyard, so you're not stuck inside when the weather's nice.

    Whispering Heights provides long-term care and a mix of daily help, covering everything from bathing and dressing to moving from bed to chair, and staff are awake and available around the clock for any needs or emergencies. If you need help with getting into or out of the shower, using the bathroom, managing medication, or changing clothes, staff members offer gentle support without taking over your independence. There's non-ambulatory care for folks with mobility limits, and care goes further with feeding by spoon and incontinence support if it's needed, and staff coordinate with healthcare providers, have a licensed on-site dietitian, and offer home health services right there in the facility so residents don't have to travel for basic medical needs. You'll also find help with laundry, housekeeping, and dry cleaning, so residents don't have to worry about these chores.

    Dining is simple and flexible, with three homemade meals served daily in a community dining room, or all-day options for those who like to eat on their own schedule, and they'll modify diets for health needs like diabetes, high blood pressure, or allergies. Amenities include a snack shop, a hair salon with a mobile barber, a massage room, and a fitness area, plus on-site transportation for appointments, shopping, errands, or local churches and spiritual gatherings. Residents can bring pets, and open rooms mean you can see the place for yourself before making any decisions. For entertainment and wellness, there are music and animal therapy sessions, movie nights, arts and crafts classes, a reading room, tabletop games, a hot tub, sauna or wellness room, evening events, recreation rooms, and daily scheduled activities to help folks stay active and connected.

    There's 24/7 security, a regulated emergency alert system, and trained staff for falls management, giving families peace of mind about their loved ones' safety. Memory care is available for residents with memory-related conditions, and personalized care plans and special diets are created for each person's needs, which gets adjusted over time as needed. Pets are welcome, and parking is provided for both visitors and residents. Though Medicare doesn't cover care services here since it isn't certified by the Centers for Medicare & Medicaid Services, it is licensed and surveyed by local authorities, giving structure to how care's delivered. Whispering Heights fits into the broader community of Carson City, located near shopping, medical centers, churches, and other helpful spots, so it's not far from the daily things people need. The setting is tranquil, with modern touches and a warm feeling, and daily life centers around both personal needs and opportunities for socializing, with dependable care meant for folks who want help but value their independence.

    People often ask...

    Whispering Heights offers competitive pricing, with rates starting at a cost of $3,514 per month.

    Whispering Heights offers assisted living and board and care.

    The full address for this community is 2397 Empire Ranch Rd, Carson City, NV 89701.

    No, Whispering Heights does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Nevada, the Health & Human Services Health Care Quality & Compliance bureau licenses care facilities and publishes the statements of deficiency from its inspections.

    License number444
    StatusActive
    Facility typeResidential Facility for Groups
    Capacity8 residents
    EffectiveJanuary 1st, 1997
    ExpiresDecember 31st, 2026
    Special certificationRESIDENTIAL FACILITY FOR ELDERLY OR DISABLED PERSONS

    Inspection Reports

    10

    Reports

    28

    Citations

    0

    Complaints

    7

    Years

    21 Jul 2025Inspection
    Identified lack of complete person-centered service plans for two residents addressing required elements and interventions.
    • NAC 449.259 & R043-22Supervision and Treatment of Residents
    20 Sept 2024Inspection
    Identified deficiencies in timely elder abuse training for an employee. Identified deficiency in completing a physician placement determination before admission for a resident.
    • NRS 449.093Elder Abuse Training
    • NAC 449.2749Maintenance and contents of separate file for each resident; confidentiality of information
    21 Sept 2023Inspection
    Identified deficiencies related to staff CPR/First Aid certification lapses, admission of a bedfast resident without an exemption, and missing TB testing documentation.
    • NAC 449.200First Aid and CPR certification in personnel files
    • NAC 449.2702Written policy on admissions; eligibility for residency
    • NAC 441A; NAC 449.2749TB testing requirements and maintenance of resident files
    19 Jul 2022Inspection
    Found no deficiencies. Confirmed compliance with licensure requirements.
    06 Aug 2021Inspection
    Identified deficiencies in staff TB testing, CPR/First Aid certification, medication reviews, and Alzheimer's endorsement.
    • NAC 449.200TB Screening
    • NAC 449.200First Aid & CPR
    • NAC 449.2742Medication Administration-Accuracy & Report
    • NAC 449.2754Alzheimer’s Care Endorsement
    21 Jul 2021Inspection
    Identified deficiencies related to health and sanitation, resident activities, diabetes sharps disposal, medical care after illness, resident records, and elder abuse training.
    • NRS 449.093Elder Abuse Training
    • NAC 449.209Health and Sanitation
    • NAC 449.2175Service of Food - Menus
    • NAC 449.260Activities for Residents
    • NAC 449.2726Diabetes - Disposal of Sharps
    • NAC 449.274Medical Care of Resident After Illness
    • NAC 449.2749Maintenance and Contents of Separate File for Each Resident
    25 Aug 2020Inspection
    Found no deficiencies.
    05 Aug 2020Inspection
    Identified multiple deficiencies across elder abuse training, health and safety maintenance, menus, resident activities, sharps disposal, annual physicals, and tuberculosis testing.
    • NRS 449.093Elder Abuse Training
    • NAC 449.209Health & Sanitation
    • NAC 449.2175Menus
    • NAC 449.260Activities for Residents
    • NAC 449.2726Disposal of Sharps
    • NAC 449.274Medical Care of Resident After Illness
    • NAC 449.2749TB Testing
    05 Aug 2020Inspection
    Identified no deficiencies.
    10 Dec 2019Inspection
    Identified deficiencies in TB testing documentation for an employee, lapse in CPR/First Aid training for staff, inadequate maintenance of the common hallway, and missing annual ADL assessments for residents.
    • NAC 449.200TB testing documentation
    • NAC 449.209First aid and CPR training for staff
    • NAC 449.209Maintenance of interior/exterior areas
    • NAC 449.2749ADL assessment documentation

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Whispering Heights. The information above has not been verified or approved by the owner or operator. For exact information, please contact Whispering Heights directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 5 facilities$3,621/mo
    2. 1 facilities$3,412/mo
    3. 1 facilities
    4. 3 facilities
    5. 9 facilities$5,414/mo
    6. 2 facilities
    7. 5 facilities$5,425/mo
    8. 9 facilities$5,414/mo
    9. 9 facilities$5,414/mo
    10. 2 facilities
    11. 9 facilities$5,414/mo
    12. 7 facilities$5,414/mo
    © 2026 Mirador Living