TLC Care Center

    1500 W Warm Springs Rd, Henderson, NV, 89014
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Good therapy but inconsistent staffing

    I placed my mom here and overall she's doing better - therapy is excellent, many nurses/CNAs are kind and go above and beyond, and the facility is very clean and homey with good activities. That said, staff quality is inconsistent: communication and responsiveness vary, nights are short-staffed, call lights and meds are sometimes delayed, and dietary restrictions/food quality can be hit or miss. Rooms and some areas feel dated and there have been occasional lapses in bedside care. I would recommend this place with reservations - visit, ask about staffing and diet, and stay involved.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.85 · 326 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      2.9
    • Value

      2.3

    Location

    Map showing location of TLC Care Center

    About TLC Care Center

    TLC Care Center sits at 1500 W Warm Springs Rd in Henderson, NV, and since opening in 1999, it's been privately owned and run as a skilled nursing facility that offers a wide range of senior living and healthcare services. Residents can get skilled nursing care around the clock, physical therapy, occupational and speech therapy, as well as specialized programs for Alzheimer's and memory care, bariatric care, tracheostomy care, oncology, pulmonary care, orthopedic rehab, post-surgical care, wound care, and hospice care, and the facility brings in many different certified medical professionals, nurses, nutritionists, dieticians, social workers, and activity planners. People here often have help with daily needs like bathing, dressing, medication management, companionship, and housekeeping, and the trained aids handle laundry too. There's short-term rehab, long-term care, respiratory therapy, and dementia care, along with an assisted living wing for those who want more independence, plus some options for independent living if that's needed. The center also holds social activities and helps people get to appointments and errands with scheduled transportation.

    TLC Care Center serves nutritious, restaurant-style meals each day-usually one to two prepared in the on-site dining room-and tries to use good quality ingredients, with a focus on a meal program that's flexible and friendly, though sometimes there may be delays or limits due to busy schedules. The building stays clean and the staff works to create a warm, welcoming place where everyone-residents and staff alike-are encouraged to form friendships and support each other, and people often notice the friendly atmosphere. There's a map available to help families and new arrivals find their way around.

    The staff is reviewed positively for their helpfulness, but some safety concerns can happen, like patients at risk for falls being in the hallways or patients hanging off beds, so that's important to keep in mind if safety is a major concern. The center gives personalized care for each person, looking at every unique case, and when someone needs advanced help, they're able to handle several types of therapy and treatments right on-site, using what they call their "People First" care philosophy and newer treatment methods. TLC Care Center has also received awards for care, activities, and overall friendliness, and they're known for their wide range of medical and daily living services. It's really a full-service skilled nursing facility for seniors in Henderson who want compassionate care, medical help, and some of the comforts of home, all in the same place.

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