Pricing ranges from
    $6,565 – 8,343/month

    Brookdale Westampton

    480 W Woodlane Rd, Westampton, NJ 80603
    • Assisted Living
    • Memory Care

    Warm professional memory care community

    I toured this memory-care community for my mom and was very pleased - the staff are warm, professional, and attentive (I appreciated caregivers like Linda), rooms are spacious and spotless with private baths, and meals are plentiful and tasty. The activities, therapies, salon and on-site medical support keep residents engaged and comfortable; the transition was smooth and I would recommend this well-run, caring place.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Pet friendly

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.32·(71)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      4.4
    • Value

      3.2

    Pros

    • Compassionate, attentive staff
    • First-rate nursing and skilled CNAs/LPNs
    • Memory-care specialization and tailored dementia programming
    • Engaging, well-staffed activities program
    • Award-winning chef and restaurant-quality meals
    • Clean, well-maintained facility and common areas
    • Spacious private rooms with en-suite bathrooms
    • Town-like, welcoming lobby and landscaped courtyard
    • On-site amenities (salon, coffee shop, ice cream/sweet shop)
    • 24/7 on-site nursing and responsive maintenance
    • Strong hospice and end-of-life support
    • Rehab services and physical therapy availability
    • Personalized routines and family-centered communication
    • Competitive rates and VA/military discount options
    • Proactive social programming and frequent off-site trips

    Cons

    • Inconsistent staffing and management turnover
    • Variable care effectiveness for advanced or combative dementia
    • Incontinence-care delays and related odor concerns
    • Inconsistent cleanliness across shifts and rooms
    • Staff conduct and responsiveness
    • Medication-administration and clinical follow-through inconsistencies
    • Billing, contract terms, and fee-transparency issues
    • Night-shift supervision and safety gaps
    • Variability in activity-program consistency over time
    • Allegations of staff misconduct and theft

    Summary of reviews

    Brookdale Westampton is consistently described as a well-appointed, hospitality-oriented senior living community with several operational strengths. Families and visitors frequently cite a welcoming, town‑like lobby, attractive landscaping and courtyard, and spacious private rooms with en-suite bathrooms. The on-site amenity set—salon, coffee and sweet shops, and comfortable common areas—complements a culinary program led by a noted chef, and reviewers commonly describe meals as plentiful and appealing.

    Care and staff performance receive substantial praise in many accounts. Reviewers highlight compassionate, attentive caregivers, skilled CNAs and LPNs, and visible nursing coverage including 24/7 staff. Multiple comments emphasize warm admission and tour experiences, family-centered communication when things go well, successful rehab and therapy services, and strong hospice or end-of-life support. Memory-care programming is a repeated strength: structured activities, tailored dementia programming, and an engaged activities team that organizes frequent events and outings.

    At the same time, the reviews reveal important areas of variability that prospective families should probe. Care consistency appears uneven, particularly for residents with higher acuity, combative behavior, or advanced dementia; several accounts indicate the community may be better suited to milder memory‑care needs. Staffing instability and management turnover are noted and linked by some families to declines in activity offerings, cleanliness, and responsiveness. Specific operational weaknesses include incontinence‑care delays and related odor concerns, pockets of inconsistent room cleaning, and occasional lapses in medication or clinical follow‑through.

    Administrative and safety concerns are recurring themes in some reviews. Several families describe difficulties with billing, unclear contract or fee terms, and episodic communication breakdowns with corporate or administrative offices. Night‑shift supervision and daytime staffing patterns are mentioned as uneven, and there are serious allegations by some about staff misconduct and theft; these more serious claims warrant direct inquiry and documentation during a visit. Together, these patterns suggest variability across shifts and personnel rather than a uniform facility profile.

    Practical guidance for prospective residents and families: tour more than once (including an evening or night visit if possible), ask for current staffing ratios and turnover statistics, request written clarification of contract fees and any death‑related or community charges, review the activity schedule and recent incident logs, and ask how the community manages higher‑acuity or combative residents. Verify sanitation and incontinence‑care protocols, and inquire about supervision on night shifts. Brookdale Westampton offers many attractive features and a strong social and culinary program, but families should confirm operational consistency for their loved one’s specific clinical and safety needs before committing.

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    Location

    Map showing location of Brookdale Westampton

    Brookdale Westampton is located at 480 W Woodlane Rd, Westampton, NJ, 80603.

    About Brookdale Westampton

    Brookdale Westampton sits in Willingboro, New Jersey, and offers a safe community where seniors get help with daily tasks like bathing, dressing, and taking medicine, all in a family-like setting that feels comfortable. The place has a 50-bed capacity and provides assisted living, independent living, skilled nursing, and memory care, including specialized Alzheimer's and dementia care under the Clare Bridge program, which uses a person-centered approach and has features like secure environments and staff trained in dementia care, all to help each resident feel a sense of belonging and purpose. Residents can choose from a variety of floor plans, including studio, semi-private, private, deluxe, and companion suites, with attached bathrooms, step-in showers, cozy carpeting, and kitchenettes; the rooms feel bright and cheerful, and residents are encouraged to bring their own furniture or familiar things to make them feel at home, with pets like small dogs and cats also being welcome.

    Dining is a big part of life here, with smaller, consistent groups in dining rooms to make meals less confusing and more social for people with memory problems, and they've got a dementia-friendly dining program called "Best of the Best," where staff give personalized help to everyone, making sure people can use silverware for as long as possible, whether someone prefers a sensory menu or needs vegetarian options. The whole building and especially the locked memory care area use details like wall colors and special flooring to help residents who get confused or have trouble with patterns, and the staff uses bracelets to prevent wandering. Residents with high care needs, those at risk for wandering, or complex behaviors, are all accommodated in secure areas, with nurses on-site and a doctor on call, plus staff present 24/7, so there's always help day and night.

    Brookdale Westampton makes it easy for seniors to stay busy, with six planned activities every day, like brain games, dancing, music, gardening, cooking classes, and even Tai Chi or pet-focused programs, with a community library, sunroom, outdoor courtyard, and secure gardens where everyone can access fresh air and sunshine, walk safely, or just sit and relax. The whole property is wheelchair accessible, with mechanical lifts and safety bars in the bathrooms, and the indoor common areas include comfortable lounges, a sunroom with big windows, and a cozy café space, while beauty and salon services are available in bright, well-lit rooms.

    Transportation to appointments or outings is available at an extra cost, and services like shopping trips or devotional gatherings can be arranged on site. Residents also receive help with laundry and housekeeping, and there's a focus on keeping things simple and comforting-the whole space aims to be homelike, with lots of natural light and personal touches throughout. Advanced medical services include diabetic care, medication management, hospice, and respite care, so each resident can stay in familiar surroundings even as care needs change. The average rating from families and residents is 8.7 out of 10, and being part of Brookdale's network means there's an emphasis on safety, health, and regular staff training. Overall, Brookdale Westampton is set up so seniors feel safe, have choices, and keep their routines and interests, all with help close by whenever it's needed.

    About Brookdale

    Brookdale Westampton is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Westampton offers competitive pricing, with rates starting at a cost of $6,565 per month.

    Brookdale Westampton offers assisted living and memory care.

    There are 35 photos of Brookdale Westampton on Mirador.

    The full address for this community is 480 W Woodlane Rd, Westampton, NJ 80603.

    No, Brookdale Westampton does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Jersey, the Department of Health licenses assisted living residences and posts the results of its routine inspections and investigations.

    License numberNJ90138
    StatusActive
    Facility typeAssisted Living Residence
    Capacity50 residents
    LicenseeBROOKDALE SENIOR LIVING COMMUNITIES, INC
    Care servedMr. Brian Corliss
    ExpiresNovember 30th, 2026
    View the official license record

    Inspection Reports

    3

    Reports

    2

    Citations

    0

    Complaints

    5

    Years

    04 Feb 2025Inspection
    Investigated a resident elopement incident and found the right to be free from abuse or neglect was not adequately protected.
    • 8:36-4.1(a)(16)Resident Rights
    10 Dec 2024Inspection
    Investigated a complaint and found that full access to electronic medical records and related documents was not provided to health department surveyors, hindering their ability to complete investigations.
    • 8:36-2.4(d)Licensure Procedures
    22 Oct 2021Inspection
    Found no deficiencies. Substantial compliance with applicable infection control standards was noted.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Westampton. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Westampton directly. There is no cost for this service. We are compensated by the community you select.

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