Ladera Center offers 116 beds, with both private and semi-private rooms, and people say the place has comfortable lounges and nice gardens or courtyards where residents can relax, so you see folks chatting or just enjoying the day, and the dining room's set up like a restaurant, with in-room dining if residents prefer, and meals are made with good ingredients. The center serves adults who need help after surgery, illness, or injury, and it specializes in things like skilled nursing, rehabilitation, assisted living, memory care for people with dementia or Alzheimer's, and home care services, so there's a focus on both short-term recovery and long-term care, with Medicare, Medicaid, VA contracts, and private insurances accepted. Staff include a Medical Director, Nurse Practitioner, Director of Nursing, Director of Rehabilitation, and a Director of Marketing and Admissions, with nursing and aides around for help with bathing, dressing, medication management, and special needs like orthopedic rehab, pain, wound, colostomy, bariatric, or vision care, and there's wound and respiratory care, Heparin therapy, psychiatric and palliative care, podiatry, plus case and discharge management.
They say Ladera Center has a friendly and caring staff, and people mention the joyful and helpful attitude, though you hear about problems too: the CMS rated it 1 star overall, with the health inspection score at 1, staffing at 2, and quality at 3, and there have been issues around citations for resident care, safety, and some legal matters about resident rights, which have been documented in state records, but people note the staff do their best and there's a customer satisfaction rating of 3.6 out of 5 from 28 reviews, so it's a mixed picture. The place is owned by Genesis Healthcare, a company that runs a couple hundred other facilities, and they operate as a for-profit corporation with a focus on what they call "accountable care."
There are pet therapy, spiritual activities, and a good amount of recreation with things like cultural, educational, and religious events, so residents can keep busy and engaged, plus there are activity rooms, a beauty salon and barber services, newspaper deliveries, laundry, mail, and computer services with internet and cable TV in a smoke-free, air-conditioned environment. Security includes alarm systems, especially for people with memory loss, to stop wandering, and interpreter services help people from different backgrounds. They've also got transportation help, home health care, pharmacy delivery, housekeeping, respite care, and hospice care, so there's support right through tough times.
Patients and residents are involved in both short-term rehab-like after a hospital stay or injury-and longer stays that need daily structure; there are therapy services for physical, occupational, and speech needs. Special daily routines for memory care help reduce confusion, and the staff works to keep everyone's body, mind, and spirit active. The website for more information is http://www.genesishcc.com/Ladera, and the administration is managed by Kenny Allen, with information on the CMS five-star system and policy details found online.
Ladera Center, set in a garden-like environment, serves elderly and disabled adults who need medical care, personal support, and opportunities to stay social, and while it's had challenges with inspections and past legal troubles, the facility offers a broad range of options with an aim toward safety, structure, and recovery when folks need extra help.
