Sunrise Manor Nursing Home

    1325 Brentwood Rd, Bay Shore, NY 11706
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    3.3ยท65 reviews

    Kind professional staff aided recovery

    I had a very positive stay - staff were consistently kind, attentive, and professional from front desk to nurses and leadership. The facility is clean and homey with a strong social atmosphere; therapy, activities, meals, and maintenance were all handled well and helped my recovery. Administration was responsive and caring; I would recommend this well-run, family-like community.

    Current/former resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.28ยท(65)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      2.8
    • Amenities

      3.8
    • Value

      1.0

    Pros

    • Compassionate and attentive nursing staff
    • Strong physical therapy and rehabilitation program
    • Engaging recreational and activities programming
    • Clean and well-maintained rooms and common areas
    • Person-centered care approach
    • Supportive social work and care coordination
    • Courteous maintenance and front-desk staff
    • Responsive and effective administrative leadership
    • Transparent admissions and insurance coordination
    • Family-like community atmosphere
    • Skilled wound and clinical-care expertise
    • Pleasant cafeteria and dining service

    Cons

    • Inconsistent staffing levels and delayed nursing response
    • Gaps in medication administration and documentation
    • Sanitation and odor concerns in some areas
    • Incontinence-care delays and inconsistent personal-care timing
    • Equipment maintenance and safety shortcomings
    • Inconsistent meal quality and limited diabetic-friendly options
    • Variable staff conduct and inconsistent communication tone
    • Gaps in family communication and discharge planning
    • Billing and insurance-authorization inconsistencies
    • Run-down or partially renovated interior areas
    • Inconsistent infection-control and screening practices
    • Allegations of financial misconduct and regulatory scrutiny

    Summary of reviews

    Reviewer feedback for Sunrise Manor Nursing Home is highly polarized: many accounts describe attentive, skilled staff and excellent rehabilitation services, while others raise serious operational and clinical concerns. Positive comments frequently highlight effective physical therapy, compassionate nursing and support staff, engaging activities, and a family-like social environment. Multiple families praised admissions transparency, helpful administration, and coordination with insurers, as well as strong social-work support and courteous front-desk and maintenance teams.

    Care quality descriptions vary considerably. Strengths include successful rehabilitation outcomes, wound-care expertise, and dedicated nurses and aides who provided attentive, person-centered care. At the same time, recurring concerns point to inconsistent staffing levels, notable delays in nursing response, and gaps in medication administration and documentation. Several reviewers described problems with follow-up and discharge planning; a small number raised serious concerns following a resident's death and referenced regulatory attention, which suggests areas for closer scrutiny by prospective families.

    Dining and activities are also mixed. Many reviewers praised the cafeteria service and the recreation team for motivating programming and social engagement. Conversely, others noted inconsistent food quality and limited diabetic-friendly meal options, indicating variability in menu planning and nutritional accommodations.

    Facility condition accounts are divided: some reviewers commended clean, well-kept rooms and common areas and ongoing renovations that improved the environment. Others described run-down sections, sanitation and odor concerns in certain areas, and equipment maintenance issues such as compromised mobility aids or beds. These contrasts suggest that cleanliness and maintenance may be uneven across units or shifts.

    Management and communication produce similarly mixed impressions. Several families found administrators and directors of nursing responsive and effective, citing transparent admissions and helpful problem resolution. However, there are also recurring themes of inconsistent family communication, billing and insurance-authorization issues, and occasional confrontational interactions with staff. A small number of reviews cited regulatory scrutiny and allegations of financial misconduct, which prospective families should consider when doing further due diligence.

    Notable patterns across the reviews are the dichotomy between strong rehabilitation and certain clinical/programmatic lapses, and the variability of staff conduct and operational reliability. For prospective residents and families: arrange an in-person tour at different times of day, speak directly with therapy and nursing leadership about medication and staffing protocols, review contract and billing practices, ask about infection-control and equipment-maintenance programs, and request recent inspection or regulatory records. These steps can help confirm whether the aspects of Sunrise Manor that matter most to youโ€”consistent clinical care, timely staffing, and reliable communicationโ€”are in place for a particular unit or resident population.

    Reviews written on Mirador

    We have no reviews to show about Sunrise Manor Nursing Home.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    1ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Sunrise Manor Nursing Home

    Sunrise Manor Nursing Home is located at 1325 Brentwood Rd, Bay Shore, NY, 11706.

    About Sunrise Manor Nursing Home

    Sunrise Manor Nursing Home sits in Bay Shore, NY, on Suffolk County's South Shore, and holds 84 certified beds for nursing care and rehabilitation. The facility isn't part of a hospital or a Continuing Care Retirement Community, and goes under the official name Sunrise Manor Nursing Home, Inc. It works as a for-profit corporation and takes Medicare and Medicaid, which makes payment a bit easier for some families. The home has a Resident Council so those living there can talk more openly with staff about daily life and improvements. The management team holds roles for an administrator, a medical director, a director of nursing, and a director of admissions.

    CMS gives Sunrise Manor an overall rating of 2 stars, which means "below average," but it earned 3 stars for health inspections and for the quality of long-term care, both of which are "average." Long-stay residents tend to do well, with a high 5-star rating in that area, while short-stay rehab holds a lower 2 stars. The staffing rating is low at 1 star, or "much below average." For healthcare, the facility has registered nurses, licensed nurses, certified nursing assistants, dieticians, rehabilitation therapists, and people for recreation therapy. Residents get a Baseline Comprehensive Care Plan soon after move-in, with the staff aiming to follow through on each person's plan. Physical therapy averages around 5 minutes daily per resident. The facility can take care of wounds, handle complex medical cases, and offer hospice care when needed. The staff gives flu and pneumonia shots to most short-term residents. There's close tracking on falls, bed sores, catheter use, and infections, with most of these measures coming in at or below state averages, though worsening mobility in long-term residents stands above average at 23.8%. Pain levels in residents remain low, and the home hasn't received any serious penalties or citations over the last three years.

    Residents stay in private or semi-private rooms that are bright, clean, and outfitted with cable TV and bedside nurse-call buttons. Most rooms have flat-panel televisions with remotes. There's an open visitation policy as of the last update. The facility is newly remodeled and aims to give a home-like atmosphere filled with privacy, independence, and caring support. Three meals per day come standard, with ethnic or special meals possible if requested.

    Sunrise Manor runs many activities for all interests and backgrounds, including a Spanish Club, intellectual and physical games, music, religious programs, shopping trips, theater outings, and chances for dining in the community. Nurses, therapists, and activity staff support residents throughout short-term rehab or long-term stays and work under care plans tailored to each person. The home handles pharmaceutical, dental, podiatry, and audiology needs along with basics like laundry and parking.

    There's a comprehensive Emergency Management Plan and strict COVID-19 safety rules; as of the latest report, there were no COVID-19 cases among staff or residents. The facility has a strict nondiscrimination rule that covers orientation, gender identity, and HIV status, and it doesn't allow bullying or harassment. Sunrise Manor keeps a website with details on services and updates for families. Recent online reviews rate the home at 3.2 out of 5 stars. Those looking for skilled nursing or assisted living services, whether for short or long stays, will find Sunrise Manor delivers both, led by a professional team who follow legal and ethical standards and do their best to focus on each resident as an individual.

    About Sunrise Senior Living

    Sunrise Manor Nursing Home is managed by Sunrise Senior Living.

    Sunrise Senior Living is one of the largest senior care operators in North America, managing over 270 communities across the United States and Canada with approximately 22,000 employees. Founded in 1981 by Paul and Terry Klaassen in Oakton, Virginia, Sunrise pioneered the Victorian mansion-style senior living community design, inspired by Dutch senior care models and European hospitality concepts. Headquartered in McLean, Virginia, Sunrise offers a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and hospice coordination.

    The company's signature memory care programs include Terrace Club Neighborhoods for residents with early to moderate memory loss, and Reminiscence Neighborhoods for those with advanced Alzheimer's and dementia. As an Authorized Validation Organization, Sunrise practices the Validation Methodโ€”which they call "exquisite listening"โ€”using empathy-based communication techniques to reduce anxiety and improve quality of life for memory care residents. Their Live With Purposeโ„ข programming engages residents through personalized activities aligned with their interests and life experiences.

    Sunrise leverages advanced technology including Sunrise CareConnect, an electronic health record system built on PointClickCare technology that enables real-time documentation, comprehensive health tracking, and remote access for healthcare providers. The Road Home Program offers specialized 30-day transitional care for seniors discharged from hospitals or rehabilitation centers, providing medication management and 24/7 support.

    The company has achieved notable sustainability certifications, with facilities earning WELL Health-Safety Rating, WELL Equity Rating, ENERGY STARยฎ certifications, and LEED Silver designation. Sunrise communities feature Individualized Service Plans, Designated Care Managers, and welcome pets, with many locations maintaining community cats or dogs. After celebrating 40 years in 2021, Sunrise continues its mission to champion quality of life for all seniors through their resident-centered, holistic approach to senior care.

    People often ask...

    Sunrise Manor Nursing Home offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1325 Brentwood Rd, Bay Shore, NY 11706.

    No, Sunrise Manor Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sunrise Manor Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sunrise Manor Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 30 facilities$6,507/mo
    2. 44 facilities$6,182/mo
    3. 33 facilities$6,697/mo
    4. 34 facilities$6,461/mo
    5. 45 facilities$6,354/mo
    6. 32 facilities$6,461/mo
    7. 49 facilities$6,184/mo
    8. 30 facilities$6,810/mo
    9. 55 facilities$6,195/mo
    10. 32 facilities$6,752/mo
    11. 50 facilities$6,284/mo
    12. 29 facilities$6,643/mo
    ยฉ 2026 Mirador Living