Crystal House Manor

97 Mills Street PO Box 576, Dover Plains, NY 12522

Assisted Living

2.7·3 reviews

For the front desk(845) 877-6400

Reviews

2.67·(3)

Overall rating

Care
2.7
Staff
2.7
Meals
2.7
Amenities
2.7
Value
2.7

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Location

Crystal House Manor is located at 97 Mills Street PO Box 576, Dover Plains, NY, 12522.

People often ask...

Crystal House Manor offers assisted living.

The full address for this community is 97 Mills Street PO Box 576, Dover Plains, NY 12522.

No, Crystal House Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

License number	14676
Status	Active
Facility type	Adult Home
Capacity	39 residents
Licensee	Crsytal House Manor, Inc.
Effective	May 9th, 2005

View the official license record

Inspection Reports

Reports

Citations

Complaints

Years

31 Mar 2026Complaint		31 Mar 2026Complaint Found no deficiencies. The complaint survey reported zero violations.
08 Dec 2025Complaint		08 Dec 2025Complaint Found no deficiencies.
13 Nov 2025Complaint		13 Nov 2025Complaint Found no deficiencies.
10 Sept 2025Inspection		10 Sept 2025Inspection Identified a deficiency related to records and reports. 487.10 (e) (1) (i)Records and reports
12 Aug 2025Complaint		12 Aug 2025Complaint Found no deficiencies.
06 Aug 2025Inspection		06 Aug 2025Inspection Investigated a records and reports violation; one violation was identified. 485.11 (b)Records and reports
05 Aug 2025Inspection		05 Aug 2025Inspection Cited a violation related to records and reports. 485.11 (b)Records and reports
01 Jul 2025Complaint		01 Jul 2025Complaint Found no deficiencies.
15 Nov 2024Complaint		15 Nov 2024Complaint Identified 15 deficiencies across multiple regulatory areas during relicensure and complaint review. 402.4(a)(1)General requirements 487.5 (c) (1-2)Resident protections 487.6 (c) (1)Resident funds and valuables 487.7 (e) (2)Resident services 487.7 (f) (5)Resident services 487.7 (f) (8)Resident services 487.7 (f) (12) (ii)Resident services 487.7 (h) (2)Resident services 487.7 (h) (5,8-10)Resident services 487.8 (c)Food service 487.9 (j) (3-4)Personnel 487.10 (d) (5)Records and reports 487.11 (i) (11-12)Environmental standards 487.11 (k) (15)Environmental standards 487.12 (i)Disaster and emergency planning
23 Apr 2024Complaint		23 Apr 2024Complaint Cited 15 deficiencies across multiple areas; plan/notice of correction under review. 402.4(a)(1)General requirements 487.5 (c) (1-2)Resident protections 487.6 (c) (1)Resident funds and valuables 487.7 (e) (2)Resident services 487.7 (f) (5)Resident services 487.7 (f) (8)Resident services 487.7 (f) (12) (ii)Resident services 487.7 (h) (2)Resident services 487.7 (h) (5,8-10)Resident services 487.8 (c)Food service 487.9 (j) (3-4)Personnel 487.10 (d) (5)Records and reports 487.11 (i) (11-12)Environmental standards 487.11 (k) (15)Environmental standards 487.12 (i)Disaster and emergency planning
30 Mar 2023Complaint		30 Mar 2023Complaint Found no deficiencies. The complaint survey did not identify any violations.
03 Feb 2022Inspection		03 Feb 2022Inspection Identified a violation related to records and reports. 487.10 (e) (2)Records and reports
15 Sept 2020Complaint		15 Sept 2020Complaint Found no deficiencies. The complaint survey identified no violations.

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Crystal House Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Crystal House Manor directly. There is no cost for this service. We are compensated by the community you select.

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