Crystal House Manor

    97 Mills Street PO Box 576, Dover Plains, NY 12522
    • Assisted Living

    Attentive staff, clean rooms, activities

    I'm very pleased with my experience here-the staff are attentive, the rooms are clean and comfortable, meals are good, and there are plenty of activities; communication with management has been clear and reassuring for my family and me.

    Current/former resident
    Jul 2026

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    Reviews

    2.67·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.7
    • Meals

      2.7
    • Amenities

      2.7
    • Value

      2.7

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    Location

    Map showing location of Crystal House Manor

    Crystal House Manor is located at 97 Mills Street PO Box 576, Dover Plains, NY, 12522.

    People often ask...

    Crystal House Manor offers assisted living.

    The full address for this community is 97 Mills Street PO Box 576, Dover Plains, NY 12522.

    No, Crystal House Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number14676
    Facility typeAdult Home
    Capacity39 residents
    LicenseeCrsytal House Manor, Inc.
    EffectiveMay 9th, 2005
    View the official license record

    Inspection Reports

    7

    Reports

    18

    Citations

    4

    Complaints

    6

    Years

    13 Nov 2025Complaint
    Found no deficiencies.
    10 Sept 2025Inspection
    Identified a deficiency related to records and reports.
    • 487.10 (e) (1) (i)Records and reports
    05 Aug 2025Inspection
    Cited a violation related to records and reports.
    • 485.11 (b)Records and reports
    01 Jul 2025Complaint
    Found no deficiencies.
    23 Apr 2024Complaint
    Cited 15 deficiencies across multiple areas; plan/notice of correction under review.
    • 402.4(a)(1)General requirements
    • 487.5 (c) (1-2)Resident protections
    • 487.6 (c) (1)Resident funds and valuables
    • 487.7 (e) (2)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (8)Resident services
    • 487.7 (f) (12) (ii)Resident services
    • 487.7 (h) (2)Resident services
    • 487.7 (h) (5,8-10)Resident services
    • 487.8 (c)Food service
    • 487.9 (j) (3-4)Personnel
    • 487.10 (d) (5)Records and reports
    • 487.11 (i) (11-12)Environmental standards
    • 487.11 (k) (15)Environmental standards
    • 487.12 (i)Disaster and emergency planning
    03 Feb 2022Inspection
    Identified a violation related to records and reports.
    • 487.10 (e) (2)Records and reports
    15 Sept 2020Complaint
    Found no deficiencies. The complaint survey identified no violations.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Crystal House Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Crystal House Manor directly. There is no cost for this service. We are compensated by the community you select.

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