Onondaga Center

    217 E Ave, Minoa, NY 13116
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.84·(128)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      2.2
    • Meals

      1.4
    • Amenities

      2.3
    • Value

      1.0

    Pros

    • Compassionate and attentive staff members
    • Knowledgeable physical and occupational therapy teams
    • Positive short-term rehabilitation experiences
    • Modern rooms with large windows and outdoor space
    • Friendly, professional interactions reported by residents and visitors
    • Prompt resolution of some room and equipment issues

    Cons

    • Inconsistent staffing levels and supervisory coverage
    • Delayed call-bell response and assistance with daily activities
    • Inconsistent bathing and incontinence-care routines
    • Medication administration and clinical-monitoring gaps
    • Variable rehabilitation planning and therapy continuity
    • Limited family communication and delayed callbacks
    • Weak discharge planning and social-service coordination
    • Housekeeping, sanitation, and odor concerns in resident areas
    • Inconsistent meal quality, timing, temperature, and dietary accommodation
    • Room comfort and equipment-maintenance issues
    • Inconsistent staff professionalism and communication tone
    • Safety oversight and timely medical-escalation concerns

    Summary of reviews

    Experiences at Onondaga Center are sharply mixed. A number of residents and families describe caring, professional staff and positive rehabilitation, while many others raise concerns about inconsistent day-to-day support. The most recurring care-related themes are delayed responses to call bells, difficulty obtaining help with daily activities, and uneven bathing and incontinence-care routines. Families also describe concerns about medication administration, clinical monitoring, access to fluids and meals, and timely escalation when a resident’s condition changes. Some residents say therapy staff were knowledgeable and encouraging; others describe limited therapy, changing clinicians, or little clarity about rehabilitation goals and progress.

    Staffing and communication are prominent concerns. Families describe difficulty reaching nurses, social workers, and administrators, along with delayed callbacks and unclear answers about care plans, transfers, discharge, and benefits paperwork. Some accounts describe staff as kind and responsive, while others cite an impatient tone or inconsistent professionalism. A few reviews describe improvement and stronger teamwork, suggesting experiences may vary across staff, shifts, and time; the reviews do not establish whether reported changes have been sustained.

    Dining feedback is predominantly unfavorable, particularly regarding meal temperature, timing, overall quality, and accommodation of dietary needs. Facility comments are also mixed: one resident’s family praised the modern setting, large windows, and usable outdoor space, while other accounts raise housekeeping, sanitation, odor, room-temperature, and equipment-maintenance concerns. Positive comments describe a pleasant atmosphere, but there is little specific information about activities or recreational programming.

    Overall, the reviews suggest substantial variation in care and service, with recurring concerns about responsiveness, staffing coverage, communication, meal service, and consistency of rehabilitation and personal care. Prospective residents and families may wish to ask about staffing by shift, call-bell response procedures, medication and clinical-monitoring practices, therapy plans, dietary accommodations, housekeeping routines, and the process for communicating changes in condition or discharge arrangements.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Onondaga Center is located at 217 E Ave, Minoa, NY, 13116.

    About Onondaga Center

    Onondaga Center provides short-term rehabilitation for people recovering after a hospital stay and needing a bridge before going home, and there's a skilled nursing facility right there for those who are very frail and need regular nursing care every day, so the staff who include nurses, therapists, and specialists make sure that each resident gets what they need, whether it's long-term care, short-term rehab, or support at home through their home health, home care, and hospice services, and they've also got all sorts of other care options like adult day care services, assisted living, independent living, and memory care, with a specific program called Memory Care for anyone with Alzheimer's or other memory concerns, and they even offer special units like the TBI/Neurobehavioral Unit, ventilator care for folks needing help with breathing, orthopedic care for bones and joints, wound care, stroke care, and pain management, so they're set up for complex needs if they ever come up. They use an electronic medical record system so the care team always knows what's going on, and that includes nurses, an Administrator, a Director of Nursing, a Director of Social Work, a Director of Rehabilitation and different therapists, all working together and keeping in touch about each resident, because they've got medical staff on each floor who talk often to leadership and try their best to keep care consistent. The Center uses RehabStrong™ programs, which means therapists focus on helping people get stronger and more independent with tailored, evidence-based plans, and they use new rehab technology for better results, so the care is centered on each person's actual needs, and staff try to build real relationships and focus on long-term goals. The building has comfortable accommodations with refined amenities, and there are always activities and efforts to promote community life, friendship, and support, so families and friends can still visit with open visitation policies but with COVID-19 safety steps like negative tests, health screenings, and PPE, and they're following CMS and New York health guidelines. There's an emphasis on teamwork, the staff come from many backgrounds and speak different languages, and every resident has more than one hands-on caregiver, so no one gets left out. Onondaga Center is part of the Centers Health Care network, which serves the Northeast, and the facility recently received a CMS Five Star Rating, so they keep up with best practices and try to make the setting safe and welcoming for everyone. Tours are available for anyone wanting to take a look and get a feel for the place before deciding.

    People often ask...

    Onondaga Center offers assisted living, memory care, and skilled nursing.

    There are 15 photos of Onondaga Center on Mirador.

    The full address for this community is 217 E Ave, Minoa, NY 13116.

    No, Onondaga Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Onondaga Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Onondaga Center directly. There is no cost for this service. We are compensated by the community you select.

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