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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.00·(17)
Overall rating
5
4
3
2
1
Care
1.2
Staff
1.8
Meals
2.0
Amenities
2.2
Value
2.5
Pros
Responsive, helpful, and courteous staff during one family’s placement experience
Staff willingness to work with a resident’s budget and needs
Spacious shared room with a full bathroom and ample closet space
Positive staff assessment of cleanliness, organization, and professionalism
Cons
Inconsistent staff availability and resident check-in responsiveness
Concerns about staff professionalism and front-desk communication
Inconsistent visitor access procedures and reception coverage
Housekeeping, restroom sanitation, odor, and pest-control concerns
Deferred maintenance of the building and outdoor gathering areas
Limited organized activities and resident engagement
Concerns about resident supervision and clinical escalation
Summary of reviews
Accounts of care and staff interactions vary. One family described staff as responsive, helpful, and courteous, and said the facility worked with their aunt’s budget and needs. Other accounts raised concerns about staff availability, resident check-ins, and the professionalism and communication of staff at reception and in care roles. One review mentioned a resident going to the emergency room after an overnight stay, but provided no details about the circumstances or the facility’s response. Families considering the facility may wish to ask about routine monitoring, staffing coverage, and how clinical concerns are communicated and escalated.
Feedback about the physical environment includes concerns about restroom and general housekeeping, indoor odors, and pest control. Reviewers also described building upkeep and outdoor gathering areas as needing attention. Visitor access and front-desk coverage were recurring points of concern, including difficulty reaching or finding staff and inconsistent access to the building. One account described difficulty obtaining staff assistance for a resident using a wheelchair near a bus stop; this is a specific account rather than evidence of a facility-wide pattern, but it makes supervision and community access useful topics to discuss.
Residents’ activity options were criticized in one detailed account, which described limited organized engagement. The supplied reviews do not provide meaningful information about dining, menu variety, or meal quality, so those areas cannot be assessed. A favorable employee account described the facility as clean, organized, and professionally run, contrasting with several critical comments about upkeep and staff conduct. The longest critical account appears three times in identical wording and should be treated as one distinct account, not three independent perspectives. Overall, the feedback is mixed, with positive comments about room size and an individual family’s placement experience alongside recurring concerns about responsiveness, access, cleanliness, maintenance, and activities.
Reviews written on Mirador
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Location
Camellia Gardens Assisted Living is located at 5010 S Alston Ave, Durham, NC, 27713.
About Camellia Gardens Assisted Living
Camellia Gardens Assisted Living sits over at 5010 S. Alston Avenue in Durham, NC, and you'll notice right away the place has a warm, friendly feel, with people coming and going, staff always around to help out, and residents free to join all sorts of activities from devotional gatherings and outings to things happening right there onsite, be that in the library, the garden, or inside one of the common rooms where folks tend to spend time together. The professional staff works around the clock, handling all kinds of needs, making sure people get help with things like bathing, dressing, and medication management, and they've got services for those who need diabetic, incontinence, or even non-ambulatory care, plus they keep a robust 24-hour call system so residents and their families never have to worry about getting ahold of someone when help is needed. There's a real focus here on supporting seniors who want to keep as much independence as they can, with private apartments available in studio, semi-private, one-bedroom, and two-bedroom layouts, and all meals are served three times a day, either indoors or outdoors depending on the weather, always purposefully nutritious to suit various needs. Camellia Gardens covers different types of care, including assisted living, memory care for those with Alzheimer's or other memory issues, independent and continuing care, and respite if someone just needs short-term help, and they're able to help folks who need a bit more nursing support for 12 to 16 hours a day or even all day if required, plus they help with vital signs, transfers from bed to wheelchair, and individualized health care plans. You'll find amenities like a beauty salon, fitness room, library, and scheduled transportation so it isn't hard to get to shopping, doctor visits, or community events, and they've set up lots of activities meant to keep people social and moving, along with a mix of resident-led clubs and events the staff puts together. For comfort, there's laundry and housekeeping, and a garden available for some quiet or a bit of fresh air, and the place is open for scheduled tours, with a map available if someone wants to come by and look around. Room options suit both couples and singles, and there are different fee setups depending on what level of care is needed, with payment handled privately, through insurance, Social Security, or veteran's benefits, depending on the situation. Camellia Gardens has a solid community reputation, shown by their verified status through Seniorly, and while it scores a 5.5 in their ratings, many families seem to value the strong community feeling, active schedule, and staff who try their best to treat every resident with care and respect. The location helps, too, being close to places like CVS and Duke Health Center, and it's aimed at adults 55 and older who want comfort, care, and some extra help, whether for a short time or to settle in for the long term.
People often ask...
Camellia Gardens Assisted Living offers competitive pricing, with rates starting at a cost of $5,041 per month.
Camellia Gardens Assisted Living offers assisted living.
There are 4 photos of Camellia Gardens Assisted Living on Mirador.
The full address for this community is 5010 S Alston Ave, Durham, NC 27713.
No, Camellia Gardens Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigated deficiencies found water not served at each meal for most residents and multiple medication administration issues including insulin management and MAR/eMAR documentation.
10A NCAC 13F .0904(d)(4)Nutrition and Food Service
Identified deficiencies related to exhaust ventilation and roll-in shower requirements during a biennial follow-up construction survey.
10A NCAC 13F .0311 Other RequirementsExhaust ventilation
10A NCAC 13F .0311 Other RequirementsBathrooms-Roll-In Shower
08 May 2025Follow-Up
08 May 2025Follow-Up
Identified deficiencies in the physical plant: a corridor bathroom lacked a tub accessible on two sides, and exhaust ventilation was not consistently provided due to non-working fans.
10A NCAC 13F .0305Bathrooms-Roll-in Shower
10A NCAC 13F .0311(g)Exhaust Ventilation
23 Apr 2024Follow-Up
23 Apr 2024Follow-Up
Found ongoing deficiencies related to exhaust ventilation and bathroom/shower accessibility, with additional concerns noted in the physical plant requirements.
Type A10A NCAC 13F .0311Exhaust Ventilation
Type A10A NCAC 13F .0311Bathrooms - Roll-In Shower
23 Apr 2024Follow-Up
23 Apr 2024Follow-Up
Identified deficiencies in the physical environment: a bathtub accessible on at least two sides was missing, and exhaust ventilation was not maintained in multiple spaces.
10A NCAC 13F .0305Physical Environment - bathrooms and toilet rooms
10A NCAC 13F .0311Exhaust ventilation
22 Feb 2024Follow-Up
22 Feb 2024Follow-Up
Investigated multiple deficiencies across safety, environment, rights, nutrition, activities, and medication management, resulting in numerous cited violations.
10A NCAC 13F .1005(a)Self-Administration Of Medications
10A NCAC 13F .1006(b)Medication Storage
22 Feb 2024Follow-Up
22 Feb 2024Follow-Up
Found multiple deficiencies related to resident safety, care practices, and facility operations, including unsafe hot water temperatures, inadequate supervision, and poor handling of resident activities and medications.
Type B10A NCAC 13F .0305(h)(4) Physical EnvironmentPhysical Environment
10A NCAC 13F .0311(d) Other RequirementsOther Requirements
10 NCAC 13F .0904 Nutrition and Food ServiceNutrition and Food Service
10 NCAC 13F .0905(a)(b) Activities ProgramActivities Program
Inspections identified deficiencies in ventilation and bathroom/shower requirements, and staff noted that contractor parts had not yet arrived for completion.
10A NCAC 13F .0300Left closet/Contractor work not received
10A NCAC 13F .0305Bathrooms - Roll-in Shower
10A NCAC 13F .0300Exhaust Ventilation
13 Jun 2022Follow-Up
13 Jun 2022Follow-Up
Identified deficiencies in activity programming, TB testing, and nutrition/food service, including no posted activity calendar and no activities offered, TB testing not completed for some residents, and diet orders not consistently followed.
10A NCAC 13F.0404(2)Qualifications Of Activity Director
10A NCAC 13F.0703(a)Tuberculosis Test, Medical Exam & Immunization
10A NCAC 13F.0904(e)(4)Nutrition and Food Service
13 Jun 2022Follow-Up
13 Jun 2022Follow-Up
Investigated found multiple deficiencies across activity programming, TB testing, dietary orders, medication administration, storage, and infection control.
10A NCAC 13F .0404 (2)Qualifications Of Activity Director
10A NCAC 13F .0703(a)Tuberculosis Test, Medical Exam & Immunizations
10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes
10A NCAC 13F .1004Medication Administration
10A NCAC 13F .1004 (i)Medication Administration
10A NCAC 13F .1006 (b)Medication Storage
10A NCAC 13F .1801 (c)Infection Prevention & Control Program
18 Dec 2019Follow-Up
18 Dec 2019Follow-Up
Identified ongoing deficiencies in fire safety and emergency equipment, including alarm system issues, exit signs not on backup power, doors not latching properly, and gaps in fire-stopped assemblies.
10A NCAC 13F .0311Other Requirements
25 Sept 2019Construction
25 Sept 2019Construction
Identified several safety and maintenance deficiencies, including outside premises not kept clean, equipment maintenance issues, unsafe storage of cylinders, and missing quarterly fire safety rehearsals.
10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGS (a) (e)Housekeeping and Furnishings-Clean, Repaired
10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGS (a)(5)Housekeeping-Maintained Free of Hazards
10A NCAC 13F .0309 PLAN FOR EVACUATIONFire Safety-Rehearsals on Each Shift
10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
10A NCAC 13F .0311 OTHER REQUIREMENTS (g)Exhaust Ventilation
12 Sept 2019Follow-Up
12 Sept 2019Follow-Up
Investigated an allegation of improper medication handling and storage, uncovering multiple medication-related observations and questionable cart organization.
10A NCAC 13F .1006 (b)Medication Storage
09 Sept 2019Inspection
09 Sept 2019Inspection
Observed unsafe medication storage with drugs left in residents' rooms instead of being secured in locked medication carts, involving multiple residents and various eye drops and creams.
10a NCAC 13F .1006 (b)Medication Storage
22 May 2019Inspection
22 May 2019Inspection
Identified multiple deficiencies in safety and resident care during a May 2019 survey, including issues with heating, meal service, and medication storage.
Type A10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A—Dining and meals
Type A—Medication Storage
03 May 2019Inspection
03 May 2019Inspection
Investigated multiple safety and care deficiencies, including unsafe oxygen storage, use of a prohibited portable heater, lack of milk served as required, improper medication storage, and a rights-related care concern.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0311(b)(2)Other Requirements
10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
10A NCAC 13F .1006(b)Medication Storage
G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
11 Aug 2017Construction
11 Aug 2017Construction
Found multiple deficiencies related to housekeeping, physical plant, and fire safety during a survey, including tripping hazards, incomplete fixtures, and a faulty fire alarm system.
Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
Type A10A NCAC 13F .0306BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
11 Aug 2017Construction
11 Aug 2017Construction
Identified several deficiencies affecting the exterior environment, cleanliness, furnishings, and life/safety systems. Noted hazards, clutter, and equipment issues that could impact occupants' safety.
10A NCAC 13F .0305Outside Premises-Clean, Safe
10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
Observed that the left leaf of the smoke barrier doors at room 9 did not latch into its frame, indicating doors did not close completely and the equipment was not maintained safely.
10A NCAC 13F .0311Other Requirements
13 Dec 2016Follow-Up
13 Dec 2016Follow-Up
Identified a prior safety-related deficiency remained unresolved, with doors not closing completely and smoke barrier doors not latching.
Observed ongoing fire safety and building component deficiencies from a prior follow-up, including unprotected penetrations in the attic kitchen hood exhaust and doors that do not close or latch, with two smoke barrier doors lacking hardware.
10A NCAC 13F .0311Physical Plant - Other Requirements
10A NCAC 13F .0311Physical Plant - Other Requirements
13 Jul 2016Follow-Up
13 Jul 2016Follow-Up
Identified deficiencies related to safety and building maintenance, including smoke barrier doors with missing hardware and unprotected penetrations in attic piping.
10A NCAC 13F .0311Physical Plant - Other Requirements
10A NCAC 13F .0311Physical Plant - Other Requirements
13 Apr 2016Follow-Up
13 Apr 2016Follow-Up
Investigated and found deficiencies related to fire protection equipment maintenance and related safety conditions, with follow-up findings detailing unconnected ventilation and doors that fail to close properly.
—Building fire protection equipment not maintained
13 Apr 2016Follow-Up
13 Apr 2016Follow-Up
Found deficiencies in building safety systems and fire safety components, with multiple follow-up issues identified as not yet corrected.
10A NCAC 13F .0311Physical Plant - Other Requirements
18 Feb 2016Follow-Up
18 Feb 2016Follow-Up
Identified multiple safety and fire-protection deficiencies, including unprotected penetrations in smoke barriers, missing or unprotected dampers, unsecured oxygen cylinders, door and signage issues, and inadequate maintenance of fire protection equipment.
10A NCAC 13F .0311Storage and handling of hazardous materials
10A NCAC 13F .0311Operability of components and door hardware
10A NCAC 13F .0311Exit signage and emergency illumination
10A NCAC 13F .0311Fire extinguishers and alarm systems maintenance
18 Feb 2016Follow-Up
18 Feb 2016Follow-Up
Investigated safety deficiencies involving missing exit signage and unmaintained fire protection equipment.
—Exit sign removed
—Fire protection equipment not maintained
09 Sept 2015Construction
09 Sept 2015Construction
Identified extensive safety and maintenance deficiencies, including missing sanitation and fire safety inspection reports, missing fire drill logs, and numerous unsafe building and equipment conditions.
10A NCAC 13F .0302(f)Current sanitation and fire safety inspection reports
10A NCAC 13F .0309Fire drill rehearsals on each shift
10A NCAC 13F .0311Building equipment, safety, and operation
09 Sept 2015Construction
09 Sept 2015Construction
Investigated safety-related deficiencies; noted issues with fire safety barriers and evacuation readiness along with missing documentation and maintenance concerns.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Camellia Gardens Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Camellia Gardens Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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