Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.25·(8)
Overall rating
5
4
3
2
1
Care
4.0
Staff
3.3
Meals
5.0
Amenities
3.5
Value
5.0
Pros
friendly, attentive staff
well-prepared meals
clean, odor-free environment
neat, tidy resident rooms
comfortable common seating area
compatible roommate assignments
competitive pricing and convenient location
residential, older building with home-like character
Cons
inconsistent administrative communication and appointment follow-through
Staff professionalism and responsiveness
basic room accommodations with limited amenities
dated building infrastructure and limited modern upgrades
Summary of reviews
Helping Hands Assisted Living appears to offer a generally clean, home-like environment with strengths in dining and day-to-day resident care. Reviewers consistently note well-prepared meals and a tidy, odor-free facility; common areas such as the seating room are described as comfortable. Rooms are kept neat and roommate matching has been identified as satisfactory, and the facility's older residential character is paired with pricing and a location that some families find favorable.
Care and staffing are a mixed picture. Many comments describe staff as friendly and attentive, which aligns with the facility's strengths in providing basic daily support and keeping resident spaces orderly. However, other comments raise concerns about staff professionalism and responsiveness; operational gaps in tone, follow-up, or timeliness were described. These issues suggest variability in staff conduct and responsiveness that prospective families should clarify when evaluating the community.
Dining is a clear positive: meal quality is highlighted and appears to be a reliable feature. Information about structured activities is limited in the available summaries; aside from comfortable common spaces, there is little detail about organized programming, so prospective residents may want to ask specifically about activity schedules and engagement opportunities.
The physical plant is described as an older, residential-style building that many find home-like. Rooms are basic but clean and tidy. At the same time, the facility's age corresponds with limited modern upgrades and more spartan in-room amenities compared with newer communities. This trade-off may suit residents seeking a residential atmosphere and value pricing, but it may not meet expectations for those seeking updated finishes or extensive in-room features.
A recurrent operational pattern concerns communication and administrative reliability. Instances of missed appointments and unprofessional interactions indicate that scheduling, follow-through, and frontline administrative communication can be inconsistent. Prospective residents and families should confirm appointment procedures, ask about staffing levels and response expectations, and request written policies on admissions, communication protocols, and available room amenities. Overall, Helping Hands may be a reasonable fit for those prioritizing meal quality, a tidy, home-like setting, and value; families should perform targeted checks on administrative reliability and room features before committing.
Reviews written on Mirador
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Location
Helping Hands Assisted Living is located at 2052 US Hwy 70 W Business, Goldsboro, NC, 27530.
About Helping Hands Assisted Living
Helping Hands Assisted Living sits in Goldsboro, NC at 2052 US Hwy 70 W, and the place does a little bit of everything for seniors, so if somebody needs independent living, that's an option, but they also have assisted living services for folks who could use a bit of help with things like bathing, dressing, or taking their medicines on time, and then there's memory care, too, for people with dementia or Alzheimer's, with staff there around the clock making sure everyone is safe and looked after. The staff tries to help each person in ways that fit their needs, from simple things like making sure laundry is done to more personal care like help with grooming and health needs, and they've got nurses who can handle medication, wound care, and even offer occupational therapy, while visiting medical staff like podiatrists can come in for extra support. The buildings are a bit older and the rooms are basic but clean, with both private and semi-private setups, plus common areas that include comfortable seating, a dining room, kitchens or kitchenettes, and spots like a salon, fitness center, and game room. Safety comes first, so they've put in sprinkler systems and safety features to help folks with mobility. Seniors can join in social activities, do arts and crafts, use the WiFi, or relax in the seating rooms, while housekeeping and maintenance are taken care of for you, and washers and dryers are handy for personal laundry. They serve nutritious meals in the dining room, handle the cooking and cleaning, and run health and education programs to keep residents involved and active, and, for those that need it, there's dedicated memory care in a secure environment with special programs to support memory and daily routines. Transportation services help people get to appointments or outings, so folks stay connected to the world outside, and guests will find parking available when they visit. The facility accepts long-term care insurance and doesn't post exact prices, but there are options that cover independent living, assisted living, memory care, skilled nursing, and transitional care if someone needs extra medical help following hospital stays. Feedback shows the staff work hard to keep a sense of community and look out for everyone's well-being, and people appreciate the support and attention here.
People often ask...
Helping Hands Assisted Living offers competitive pricing, with rates starting at a cost of $2,710 per month.
Helping Hands Assisted Living offers assisted living.
There are 3 photos of Helping Hands Assisted Living on Mirador.
The full address for this community is 2052 US Hwy 70 W Business, Goldsboro, NC 27530.
No, Helping Hands Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Identified multiple life-safety and physical environment deficiencies, including doors not releasing on fire alarm, lack of bathroom privacy curtains, obstructed corridors, and several equipment and ventilation problems.
10A NCAC 13F .0301Application of Physical Plant Requirements
10A NCAC 13F .0305PHYSICAL ENVIRONMENT
10A NCAC 13F .0305PHYSICAL ENVIRONMENT
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0311OTHER REQUIREMENTS
10A NCAC 13F .0311EXHAUST VENTILATION
13 Mar 2025Construction
13 Mar 2025Construction
Identified multiple deficiencies in the building's physical plant and environmental controls, including door release issues, blocked corridors, and ventilation problems.
Found deficiencies in housekeeping, staff training, health care coordination, feeding assistance, and medication administration, including unsecured products in the SCU, incomplete staff training records, poor health care coordination, undignified feeding, and delayed initiation of a medication.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0403(a) Qualifications Of Medication StaffQualifications Of Medication Staff
10A NCAC 13F .0902 Health CareHealth Care
10A NCAC 13F .0904(f)(2) Nutrition and Food ServiceNutrition and Food Service
Investigated complaints identified multiple deficiencies across housekeeping, staff training, health care coordination, feeding, and medication administration, including hazards from accessible toiletries and cleaners in the SCU, incomplete staff training, missing lab work coordination, and delays in starting a mood-related medication.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0403(a)Qualifications Of Medication Staff
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .0904(f)(2)Nutrition and Food Service
10A NCAC 13F .1004(a)Medication Administration
16 Feb 2023Follow-Up
16 Feb 2023Follow-Up
Observed multiple medication administration errors across several residents, including insulin not primed, timing changes for a scheduled anxiolytic, missing depression medication, and a supplement not given.
Type B1 NCAC 13F .1004(a)Medication Administration
07 Dec 2022Follow-Up
07 Dec 2022Follow-Up
Found deficiencies in medication administration and MAR documentation, including administering medications not per order and incomplete MAR entries. Previous related issues remained unresolved.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration - MAR accuracy and completeness
07 Dec 2022Follow-Up
07 Dec 2022Follow-Up
Investigated medication administration practices revealed multiple errors and documentation gaps across residents, including incorrect aspirin form, mismatched vitamin supplements, and insulin/FSBS documentation issues.
Type B10A NCAC 13F .1004Medication Administration
Type B10A NCAC 13F .1004Medication Administration
08 Sept 2022Follow-Up
08 Sept 2022Follow-Up
Investigation found medication administration and pharmaceutical care deficiencies, including multiple missed or unadministered doses across residents after a pharmacy change, and inadequate pharmacy oversight and resident rights protections.
Type B10A NCAC 13F .1004Medication Administration
10A NCAC 13F .1009Pharmaceutical Care
G.S. 131D-21 Declaration of Residents' RightsDeclaration of Residents' Rights
08 Sept 2022Follow-Up
08 Sept 2022Follow-Up
Identified medication administration deficiencies including undocumented and unadministered doses and incomplete medication records.
—Medication administration deficiencies (missed doses and documentation issues)
06 Feb 2020Follow-Up
06 Feb 2020Follow-Up
Investigated multiple deficiencies including admissions during a suspension, inadequate hot water, nutrition and food service concerns, staff training gaps, and infection control issues related to glucometer use.
10A NCAC 13G .0214 Suspension Of AdmissionSuspension Of Admission
10A NCAC 13F .0311(d) Other RequirementsOther Requirements
10A NCAC 13F .0501 Personal Care Training And CompetencyPersonal Care Training And Competency
10A NCAC 13F .0904 Nutrition and Food ServiceNutrition and Food Service
10A NCAC 13F .0904(c)(3) Nutrition And Food ServiceMenus In Adult Care Home
10A NCAC 13F .1309 Special Care Unit Staff Orientation And TrainSpecial Care Unit Staff Orientation And Training
Type BG.S. 131D-4.4A Adult Care Home Infection Prevention RequirementsInfection Prevention Requirements
G.S.131D-4.5B(b) ACH Medication Aides; Training and CompetencyMedication Aides; Training and Competency
G.S.131D-21(2) Declaration of Residents' RightsDeclaration Of Residents' Rights
06 Feb 2020Follow-Up
06 Feb 2020Follow-Up
An investigation identified several deficiencies, including failure to maintain proper hot water temperatures, inadequate staff training and supervision, and issues with kitchen and resident-rights practices.
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05 Jul 2019Construction
05 Jul 2019Construction
Identified multiple deficiencies affecting safety, housekeeping, and building systems. Missing current inspection reports, trip hazards outside, ceiling damage from water, and fire-safety equipment issues were noted.
10A NCAC 13F .0302(f)Must Have Current Sanitation and Fire and Building Safety Reports
10A NCAC 13F .0305(m)Outside Premises-Clean, Safe
10A NCAC 13F .0306(a)Housekeeping and Furnishings-Clean, Repaired
10A NCAC 13F .0311(a) and .0311(k)Building Equipment Maintained Safe, Operating
22 Mar 2018Construction
22 Mar 2018Construction
The investigation found multiple safety and maintenance deficiencies, including missing sanitation/fire safety documentation, improper storage of hazardous substances, and several hazards in the building's physical environment and circulation spaces.
10A NCAC 13F.0302Must Have Current Sanitation and Fire Safety Reports
Found multiple deficiencies in physical plant, safety equipment, and housekeeping, including locked exit doors, missing or nonfunctional fire/safety components, obstructed corridors, and hazardous storage.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0302DESIGN AND CONSTRUCTION - Must Have Current Sanitation and Fire Safety Reports
Investigated a deficiency found for missing documentation of a controlled-substance examination and screening for staff hired after 2013.
Type AG.S. § 131D-45 (a)Examination and screening
16 Nov 2016Complaint
16 Nov 2016Complaint
Found that the required controlled substances examination and screening was not completed for a staff member hired after 10/01/13.
G.S. § 131D-45(a) Examination and screeningExamination and screening for the presence of controlled substances
07 Apr 2016Construction
07 Apr 2016Construction
Found multiple safety-related deficiencies in the building's construction and ventilation, including breaches in fire-rated construction, unsealed piping, loose handrails, unfastened door closures, and inadequate exhaust ventilation.
Identified several deficiencies related to the facility's physical plant and ventilation, including an opening in a concrete block and an unsealed sprinkler riser, with additional notes on ventilation and safety equipment.
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0300Physical Plant
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Helping Hands Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Helping Hands Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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