Reviews describe attentive, individualized care from Shauna and her team. Families highlight staff patience, responsiveness, and ability to adapt to residents’ needs, including support for people experiencing disorientation or memory loss. One family also described staff helping a previously withdrawn resident become more socially engaged. Reviewers valued the comfort and reassurance this care provided to residents and their families.
Communication and coordination are recurring strengths. Families describe receiving clear, thorough updates about residents’ condition and care. Shauna is also credited with coordinating hospice services and providing close support during end-of-life care. The reviews portray management as accessible and helpful to families.
Dining is described positively, with home-cooked meals and good food quality noted. Reviewers mention activities and outings, including fitness sessions and shopping trips, as well as a variety of activities for residents. The home is characterized as clean, comfortable, and residential in feel, with sizeable rooms; one reviewer also valued the availability of a generator.
Overall, feedback is consistently favorable across the reviews, with no recurring operational weaknesses identified. The comments mainly emphasize personalized care, staff responsiveness, family communication, and a comfortable home setting.








