Heritage Care Home of Taylorsville - Your Ultimate Assisted Living Community

668 Wood Rd, Taylorsville, NC 28681

Assisted Living

Professional, compassionate care; peaceful community

I'm very satisfied with this facility. The caregivers and doctors are professional, compassionate, and attentive; medication support and daily assistance are reliable. The community is active and peaceful with scenic views, residents seem happy, and Ashley the manager was very helpful during a family crisis - I would recommend it.

Loved one of resident

Jul 2026

Reviews

4.86·(7)

Overall rating

Care
5.0
Staff
5.0
Meals
4.9
Amenities
4.9
Value
4.9

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Location

Heritage Care Home of Taylorsville - Your Ultimate Assisted Living Community is located at 668 Wood Rd, Taylorsville, NC, 28681.

People often ask...

Heritage Care Home of Taylorsville - Your Ultimate Assisted Living Community offers assisted living.

The full address for this community is 668 Wood Rd, Taylorsville, NC 28681.

No, Heritage Care Home of Taylorsville - Your Ultimate Assisted Living Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

License number	920080
Facility type	Adult Care Home
Capacity	34 residents

View the official license record

Inspection Reports

Reports

Type A Citations

Type B Citations

Complaints

Years

30 Jan 2026Follow-Up		30 Jan 2026Follow-Up Investigated a complaint/investigation and found deficiencies in medication orders, dietary management, MAR accuracy, and incident reporting. 10A NCAC 13F .0703 (e)Tuberculosis Test, Medical Exam & Immunization 10A NCAC 13F .0904 (e)(3)Nutrition and Food Service 10A NCAC 13F .1002 (a)Medication Orders 10A NCAC 13F .1004 (a)Medication Administration 10A NCAC 13F .1004 (j)Medication Administration 10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
30 Jan 2026Follow-Up		30 Jan 2026Follow-Up Investigated multiple deficiencies in medical examination documentation, diet and medication management, MAR accuracy, and incident reporting. 10A NCAC 13F .0703 (e)Tuberculosis Test, Medical Exam & Immunization 10A NCAC 13F .0904(e)(3)Nutrition and Food Service 10A NCAC 13F .1002(a)Medication Orders 10A NCAC 13F .1004(a) and 10A NCAC 13F .1004(j)Medication Administration 10A NCAC 13F .1004(j)Medication Administration 10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
17 Nov 2025Follow-Up		17 Nov 2025Follow-Up Found multiple deficiencies in discharge notice procedures, food safety, therapeutic diet management, medication administration, resident rights, and incident reporting. 10A NCAC 13F .0702 (c)Discharge Of Residents 10A NCAC 13F .0904(a)(2)Nutrition and Food Service 10A NCAC 13F .0904(c)(7)Nutrition And Food Service 10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes 10A NCAC 13F .0909Resident Rights 10A NCAC 13F .1004 (j)Medication Administration 10A NCAC 13F .1010 (d)Pharmaceutical Services 10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
09 Sept 2025Follow-Up		09 Sept 2025Follow-Up Investigated found multiple deficiencies across tuberculosis testing, staffing, referrals, activities, medication administration, MAR accuracy, and controlled substances reconciliation. 10A NCAC 13F .0406(a)Test For Tuberculosis Type B10A NCAC 13F .0608 (a)(b)Staffing for Facilities With A Census Of 21 Or More Residents Type B10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .0905 (d)Activities Program 10A NCAC 13F .1004Medication Administration 10A NCAC 13F .1004 (j)Medication Administration 10A NCAC 13F .1008 (a)Controlled Substances
09 Sept 2025Follow-Up		09 Sept 2025Follow-Up Investigations found failures in TB testing for new staff, inadequate staffing for the resident census, gaps in referrals and follow-up care, missing activities, and widespread medication administration and MAR documentation and controlled substances issues. 10A NCAC 13F .0406(a)Test For Tuberculosis 10A NCAC 13F .0608(a)(b)Staffing for Facilities With A Census mf 21 Type B10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .0905(d)Activities Program 10A NCAC 13F .1004(a)Medication Administration 10A NCAC 13F .1004(j)Medication Administration - MAR Accuracy 10A NCAC 13F .1008(a)Controlled Substances
02 Sept 2025Complaint		02 Sept 2025Complaint Investigated a wandering incident involving a resident with dementia who left the premises and was found hours later at an auto dealership, then transported to the hospital for care.
29 Aug 2025Complaint		29 Aug 2025Complaint Investigated a complaint alleging failures to address residents' health needs, including missed infectious disease appointments and an unscheduled eye exam. A210A NCAC 13F.0902(b)Health Care
12 Jun 2025Follow-Up		12 Jun 2025Follow-Up An investigation found extensive deficiencies across multiple areas, including the facility’s outside environment, door alarms, staffing levels, resident assessments and care planning, health care referrals, activities, resident privacy rights, and medication administration. Type A10A NCAC 13F .0305 (h)(4)Physical Environment Type B10A NCAC 13F .0305 (m)Physical Environment Type A10A NCAC 13F .0306 (b)(1)Housekeeping And Furnishings Type B10A NCAC 13F .0507Training On Cardio-Pulmonary Resuscitation Type A10A NCAC 13F .0601 (a)Management Of Facilities - General Administrator And Manager Responsibilities Type B10A NCAC 13F .0608Staffing for Facilities With A Census Of 21 Or More Residents 10A NCAC 13F .0801 (a)(b)Resident Assessment Type B10A NCAC 13F .0802 (e)Resident Care Plan Type A10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .0905 (d)Activities Program Type A10A NCAC 13F .0909Resident Rights Type B10A NCAC 13F .1004 (a)Medication Administration
11 Jul 2024Inspection		11 Jul 2024Inspection Identified deficiencies in medication administration, including failure to administer sliding-scale insulin as prescribed and incomplete MAR documentation. 10A NCAC 13F .1004(a)Medication Administration 10A NCAC 13F .1004(j)Medication Administration
11 Jul 2024Inspection		11 Jul 2024Inspection Found deficiencies involving medication administration and MAR accuracy related to sliding-scale insulin dosing for a resident who has diabetes. Documentation did not reflect the insulin given and orders were not consistently followed. 10A NCAC 13F .1004(a)Medication Administration 10A NCAC 13F .1004(j)Medication Administration
27 Feb 2024Follow-Up		27 Feb 2024Follow-Up Found deficiencies in safety equipment and plumbing. An exit light on the hall's entry side was missing, and the ice machine drain did not have the correct air gap. 10A NCAC 13F .0311Other Requirements (Physical Plant) 10A NCAC 13F .0311Other Requirements (Physical Plant)
27 Feb 2024Follow-Up		27 Feb 2024Follow-Up Investigated deficiencies in equipment maintenance; observed unsafe emergency equipment and a kitchen ice machine drain lacking the required air gap. Type A10A NCAC 13F .0311PHYSICAL PLANT - OTHER REQUIREMENTS
29 Nov 2023Construction		29 Nov 2023Construction Found safety deficiencies in electrical and overall facility maintenance, including outlets in wet locations lacking protection and several maintenance issues affecting fire safety and emergency equipment. Type A10A NAC 13F.0310Electrical outlets in wet locations Type A10A NAC 13F.0311Other requirements
21 Oct 2021Inspection		21 Oct 2021Inspection Found that residents did not receive complete place settings with a knife during lunch, and many could not cut their meat and ate with their hands. 10A NCAC 13F .0904(b)(2)Nutrition And Food Service
11 Sept 2020Complaint		11 Sept 2020Complaint Identified serious infection-control deficiencies and violations of residents' rights related to COVID-19 screening, PPE use, cleaning, and quarantining procedures. Also found failure to ensure residents received necessary care and services. 10A NCAC 13F .0909Resident Rights G.S. 131D-21(4)Declaration of Residents' Rights
11 Sept 2019Follow-Up		11 Sept 2019Follow-Up Investigation identified multiple deficiencies, including hazardous smoking with oxygen, administrator-in-charge credential gaps, inadequate on-site management, unmet personal care plans, lapses in health care follow-up, and medication administration errors. Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings 10A NCAC 13F .0402Qualifications Of Administrator-In-Charge 10A NCAC 13F .0601(b)Management Of Facilities With A Capacity Or Census Of Seven To Thirty Residents 10A NCAC 13F .0901Personal Care and Supervision 10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .1004(a)Medication Administration G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
11 Sept 2019Follow-Up		11 Sept 2019Follow-Up Investigated a resident care complaint and found multiple deficiencies in safety, staffing, and documentation. Noted problems with administrator training, housekeeping practices, and ongoing care plans. Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings Type B10A NCAC 13F .0402Qualifications Of Administrator-In-Charge Type B10A NCAC 13F .0601(b)Management Of Facilities With A Capacity Or Census Of Seven To Thirty Residents Type B—Care, Supervision and Personal Hygiene
11 Sept 2019Follow-Up		11 Sept 2019Follow-Up Regulator identified multiple deficiencies related to safety, governance, care, and medication management, including residents smoking with oxygen, insufficient administrator oversight, inadequate personal care, and lapses in lab testing and medication administration. Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings 10A NCAC 13F .0402Qualifications Of Administrator-In-Charge 10A NCAC 13F .0601(b)Management Of Facilities With A Capacity Or Census Of Seven To Thirty Residents 10A NCAC 13F .0901Personal Care and Supervision 10A NCAC 13F .0902Health Care 10A NCAC 13F .1004Medication Administration G.S. 131D-21(2)Declaration of Residents' Rights
22 May 2019Follow-Up		22 May 2019Follow-Up Found failures to provide timely health care follow-up and proper management of medications and controlled substances. Found lapses in diabetes care follow-up and in the handling and documentation of controlled substances. 10A NCAC 13F .0902(b)Health Care Type B10A NCAC 13F .1008(a)Controlled Substances G.S. 131D-21(2)Declaration of Residents' Rights
22 May 2019Follow-Up		22 May 2019Follow-Up Investigated a series of concerns about health care referrals and medication management, finding failures to ensure follow-up and proper control of medications. 10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .1008(a)Controlled Substances G.S. 131D-21(2)Declaration of Residents' Rights
22 May 2019Follow-Up		22 May 2019Follow-Up Investigated deficiencies in health care follow-up for a diabetic resident and in the management and documentation of controlled substances. 10A NCAC 13F .0902(b)Health Care Type B10A NCAC 13F .1008(a)Controlled Substances G.S. 131D-21(2)Declaration of Residents' Rights
22 Mar 2019Follow-Up		22 Mar 2019Follow-Up Identified widespread deficiencies across housekeeping, resident care, health care, nutrition, activities, transportation, and medications, including unsafe environments, inadequate care, missed health referrals, kitchen sanitation issues, lack of hydration at meals, and medication management errors. 10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings Type A10A NCAC 13F .0601Management Of Facilities Type B10A NCAC 13F .0901(a)Personal Care And Supervision Type A10A NCAC 13F .0902(b)Health Care Type A10A NCAC 13F .0904(a)(1)Nutrition and Food Service Type A10A NCAC 13F .0904(d)(3)(H)Nutrition and Food Service Type A10A NCAC 13F .0905(a)(b)Activities Program Type B10A NCAC 13F .0906(a)Transportation Type A10A NCAC 13F .1002(a)Medication Orders Type A10A NCAC 13F .1004(a)Medication Administration Type A10A NCAC 13F .1004(j)Medication Administration Type BG.S. 131D-21(1)Declaration Of Residents' Rights Type BG.S. 131D-21(2)Declaration Of Residents' Rights
24 Oct 2018Follow-Up		24 Oct 2018Follow-Up Investigated and found deficiencies related to failure to notify a physician about a resident refusing antipsychotic medication and improper administration of a long-acting antipsychotic, along with sanitation lapses in the kitchen and inaccurate medication records. Type B10A NCAC 13F .0902(b)Health Care Type B10A NCAC 13F .0904(a)Nutrition and Food Service Type B10A NCAC 13F .1004(a)Medication Administration Type B10A NCAC 13F .1004(j)Medication Administration Type BG.S. 131D-21(2)Declaration of Residents' Rights
13 Sept 2018Follow-Up		13 Sept 2018Follow-Up Deficiencies were cited after a follow-up construction survey, including door latch issues and unsafe conditions with building equipment; a new Plan of Correction is required. 10A NCAC 13F.0311Physical Plant - Other Requirements
13 Sept 2018Follow-Up		13 Sept 2018Follow-Up Identified deficiencies in fire and smoke containment due to doors that do not close or latch properly, including a damaged smoke barrier door and latch issues on dining room and hygiene closet doors. Corridor doors also failed to close quickly and latch. 10A NCAC 13F .0311(a) and (k)Physical Plant - Building maintained safe, operating condition
27 Jul 2018Construction		27 Jul 2018Construction Identified fire-safety and housekeeping deficiencies, including unsealed penetrations, compromised doors, and a portable heater. These conditions could allow fire or smoke to spread or pose hazards. 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS 10A NCAC 13F .0311OTHER REQUIREMENTS 10A NCAC 13F .0311UNVENTED & PORTABLE ELECTRIC HEATERS PROHIBITED
27 Jul 2018Construction		27 Jul 2018Construction Inspected deficiencies found in housekeeping, physical plant maintenance, and use of portable heaters; corrective actions noted on site. 10A NCAC 13F .0306Housekeeping and Furnishings 10A NCAC 13F .0311Physical Plant Other Requirements 10A NCAC 13F .0311Physical Plant Other Requirements
20 Jun 2018Follow-Up		20 Jun 2018Follow-Up Found multiple deficiencies in housekeeping, health care follow-up, nutrition safety, and resident rights. 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings Type B10A NCAC 13F .0902(b)Health Care Type B10A NCAC 13F .0904(a)(1)Nutrition and Food Service Type B10A NCAC 13F .0909Resident Rights Type BG.S. 131D-21(1)Declaration of Residents' Rights
20 Jun 2018Follow-Up		20 Jun 2018Follow-Up Investigated a complaint and found multiple deficiencies in housekeeping, food preparation, health care referrals, and residents' rights, including a case of neglect. 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings Type B10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .0904(a)(1)Nutrition and Food Service Type B10A NCAC 13F .0909Resident Rights G.S. 131D-21(1) Declaration of Residents' RightsDeclaration of Residents' Rights
16 Mar 2018Inspection		16 Mar 2018Inspection Investigators found unsafe storage and handling of oxygen equipment, with tanks on the floor and exposed wiring, creating potential hazards and improper housekeeping related to oxygen-related safety. 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings 10A NCAC 13F .0902(b)Health Care 10A NCAC 13F .0902(c)(3-4)Health Care
20 Dec 2016Follow-Up		20 Dec 2016Follow-Up Found the fire door repaired and tested for proper function.
16 Nov 2016Follow-Up		16 Nov 2016Follow-Up Identified safety hazards from unsecured portable oxygen cylinders and lack of access to a furnace room. Found multiple fire safety and one-hour construction concerns. 10A NCAC 13F .0306Housekeeping and Furnishings 10A NCAC 13F .0311Other Requirements
16 Nov 2016Follow-Up		16 Nov 2016Follow-Up Found fire-safety and physical-plant deficiencies, including doors that fail to close, unsealed penetrations in fire-rated walls, and missing onsite access for hazard survey. Type A10A NCAC 13F.0300 - Physical Plant; 10A NCAC 13F.0306 - Housekeeping and FurnishingsPHYSICAL PLANT Type B10A NCAC 13F.0300 - Physical Plant; 10A NCAC 13F.0306 - Housekeeping and FurnishingsPHYSICAL PLANT c10A NCAC 13F.0300 - Physical Plant; 10A NCAC 13F.0306 - Housekeeping and FurnishingsPHYSICAL PLANT
02 Sept 2016Construction		02 Sept 2016Construction Identified safety and maintenance deficiencies, including obstructed corridors, housekeeping and facility upkeep issues, unsafe electrical conditions, and gaps in fire safety practices. 10A NCAC 13F .0300Continued From page 1 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards 10A NCAC 13F .0309Fire Safety-Rehearsals on Each Shift 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
02 Sept 2016Construction		02 Sept 2016Construction Found multiple safety and maintenance deficiencies, including outdated sanitation and fire safety reports, obstructed corridors, stained floors, hazardous storage of oxygen cylinders, unsafe door hardware, and incomplete fire safety rehearsals. 10A NCAC 13F .0302Must Have Current Sanitation and Fire Safety Reports 10A NCAC 13F .0305Corridors-Free of Equipment and Obstructions 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards 10A NCAC 13F .0309Fire Safety-Rehearsals on Each Shift 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
03 Aug 2016Complaint		03 Aug 2016Complaint An inspection identified deficiencies related to housekeeping and resident rights, with concerns about cleanliness, maintenance practices, and staff conduct observed during the survey. Type A10A NCAC 13F .0306(a)(1)Housekeeping and Furnishings
03 Aug 2016Complaint		03 Aug 2016Complaint Investigated found significant deficiencies in housekeeping, resident rights, medication administration, and reporting alleged abuse to the registry. 10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings Type B10A NCAC 13F .0909Resident Rights Type B10A NCAC 13F .1004Medication Administration Type B10A NCAC 13F .1205Health Care Personnel Registry G.S. 131D-21(2)Declaration of Residents' Rights G.S. 131D-21(4)Declaration of Residents' Rights
18 Dec 2014Construction		18 Dec 2014Construction Identified a housekeeping-related hazard in a room damaged by a fire, including a damaged exterior window, smoke damage, and activated dampers. 10A NCAC 13F .0306Housekeeping and Furnishings
18 Dec 2014Construction		18 Dec 2014Construction Investigated a complaint about a fire incident; identified unsafe conditions in a room with a damaged exterior window and activated dampers, and noted concerns about staff training on fire procedures. Type A—Ceiling dampers/room not to be used as bedroom until window replaced and repairs made

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