Maple View Memory Care

    4650 S Washington St, Grand Forks, ND 58201
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    4.33·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.3

    Pros

    • Well-trained, knowledgeable caregiving staff
    • Compassionate and patient caregiver interactions
    • Welcoming, open-concept design
    • Clean, well-maintained environment
    • Dining program that meets resident needs
    • Diverse, engaging activities program
    • Music therapy offerings
    • Regular outdoor activity opportunities
    • Fun and personable staff presence

    Cons

    • Leadership integrity and transparency concerns
    • Gaps in management accountability and communication

    Summary of reviews

    Maple View Memory Care presents as a facility with strong day-to-day care and programming strengths alongside notable leadership concerns. Reviewers consistently praise the direct-care team for clinical competence, patience, and warm interpersonal engagement. Staffing is frequently described as well trained and knowledgeable, and caregiving interactions are characterized as compassionate and personable. Cleanliness and general upkeep of common areas are consistently noted as a facility strength.

    The physical layout and amenities support residents’ social needs: an open-concept design and a dining program that meets resident needs were highlighted, and the facility appears to provide a variety of engagement opportunities. The activities program is broad, including structured music therapy and regular outdoor activities, and staff are described as making those programs enjoyable and accessible. These elements suggest attention to quality-of-life programming tailored to memory-care residents.

    Operationally, the facility’s environment and frontline staffing are clear positives, but there are recurring concerns about leadership and administrative practice. Several reviewers expressed doubts about management transparency and the integrity of leadership decisions. Related themes include perceived gaps in accountability and communication from the administrative team, which can affect family trust and the perceived reliability of facility oversight.

    For prospective residents and families this translates to a generally strong caregiving environment with engaging programming and well-maintained spaces, tempered by the need for due diligence around management practices. When considering Maple View, families may wish to ask targeted questions about leadership tenure, decision-making processes, communication protocols with families, and any oversight or quality-assurance measures the facility uses to address administrative concerns. A tour that includes time with both direct-care staff and administrative leaders, plus conversations with current families if available, will help clarify whether the facility’s operational culture aligns with a prospective resident’s priorities.

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    Location

    Maple View Memory Care is located at 4650 S Washington St, Grand Forks, ND, 58201.

    About Maple View Memory Care

    Maple View Memory Care in Grand Forks, North Dakota, sits at 4650 S Washington St and has been open since 2009, serving the city, county, and Region IV area, while also having other locations in Bismarck, Fargo, and Minot, and is independently owned and operated with a focus on seniors who live with Alzheimer's, dementia, or other cognitive impairment, so people who come here will notice right away the smaller, more close-knit feel because there are only 36 basic care beds, giving staff and residents the chance to build stronger connections, and the staff are trained, compassionate, and on site 24 hours a day, with a higher than average staff-to-resident ratio, and there are over 40 employees, including RNs, LPNs, CNAs, full-time kitchen staff like Becky the kitchen supervisor, drivers, and others such as Barbara the activity coordinator, a Facility Director, and Aaron who's part of maintenance.

    The community permits smoking and offers various senior living services: assisted living, full-time memory care, respite care, and adult day services, with residents having access to daily programs and activities suited to different stages of dementia, including stretching classes, social events, and Catholic devotional services onsite for spiritual needs. Staff at Maple View use a person-centered, failure-free approach to care, meaning they design personal care plans around each resident's abilities, preferences, and needs, so nobody feels left behind or overwhelmed, and the activity program gets residents involved in cognitive games and activities, which helps with mental stimulation, and you see staff paying close attention to everyone's health and safety because of the secure building and monitoring, which reduces confusion and prevents wandering.

    The setting is quiet and "homey," with lots of natural light, soothing colors, and features you'd find in a private house-air-conditioned units, ground floor rooms, bathtubs, and common spaces like a TV lounge, beauty salon, outdoor patios, raised garden beds, and even a piano or organ for music, so people can find comfort and routine, and the staff tries to keep things helpful, joyful, and kind, which carries through in the daily housekeeping, laundry, beauty services, and meals. Nutrition's taken seriously here, so the kitchen provides restaurant-style dining with options for low-sodium, no-sugar, and guest meals that fit many dietary needs, and meal times are usually a social event, allowing people to eat together and form friendships.

    Management supports teamwork and open communication, making it easier to handle any concerns, and families can reach out or schedule tours with the facility using the online contact form or by phone for questions, comments, or suggestions. The community is part of the Family Caregiver Support Program (FCSP) and's licensed as a Basic Care Facility, specializing in both nursing and rehabilitative care, plus hospice, ancillary healthcare, medication management, diabetic care, non-ambulatory and incontinence support, so residents and families will always know help's close by. Maple View Memory Care aims to give seniors a place where they can live as fully as possible with dignity, purpose, and a sense of belonging, with activities and services centered on what works best for seniors with memory challenges, and staff like the assistant health & wellness manager work to make sure everyone feels at home and has someone to turn to, whether it's a short stay or full-time residency, and the all-inclusive daily flat rate helps families plan without worry over unexpected costs.

    People often ask...

    Maple View Memory Care offers assisted living, memory care, and skilled nursing.

    There are 9 photos of Maple View Memory Care on Mirador.

    The full address for this community is 4650 S Washington St, Grand Forks, ND 58201.

    No, Maple View Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Dakota, Health & Human Services' Health Facilities unit licenses care facilities and publishes the health and life-safety deficiencies found during inspections.

    License numberBC-maple-view-grand-forks-memory-care-community-grand-forks
    Facility typeBasic Care Facility

    Inspection Reports

    3

    Reports

    1

    Citations

    0

    Complaints

    10

    Years

    21 Jan 2026Life Safety
    Found no deficiencies. The survey showed compliance with applicable life safety standards.
    19 May 2021Life Safety
    Determined no deficiencies; the survey concluded compliance with life safety standards.
    01 Jun 2016Inspection
    Found a deficiency in fire safety due to failure to conduct monthly drills with alarm activation and evacuation to the designated assembly point.
    • 33-03-24.1-10,2FIRE SAFETY

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Maple View Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maple View Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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