O'Neill Healthcare Bay Village

    605 Bradley Rd, Bay Village, OH 44140
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.89·(83)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.8
    • Meals

      2.6
    • Amenities

      3.7
    • Value

      1.0

    Pros

    • Compassionate nursing staff
    • Attentive certified nursing assistants and aides
    • Strong physical therapy services
    • Strong occupational therapy services
    • Strong speech therapy services
    • Responsive administrative leadership
    • Dedicated memory-care team
    • Robust activities program
    • Regular community outings and field trips
    • Clean, sunny newer wing
    • Private room options
    • Well-maintained outdoor spaces and courtyard
    • Effective family communication
    • Timely escalation to higher-level care when needed
    • Veteran engagement program
    • Open-door policy with administrators
    • Coordinated interdisciplinary rehab-to-home pathways
    • Supportive therapy-to-discharge outcomes

    Cons

    • Inconsistent staffing levels leading to delayed responses
    • Gaps in medication-administration controls
    • Incontinence-care and skin-integrity management issues
    • Gaps in fall-prevention and resident-safety protocols
    • Variable sanitation and room upkeep across units
    • Inconsistent food quality and limited menu variety
    • Variable dementia-care consistency
    • Irregular front-desk and weekend coverage
    • Billing and financial-transaction communication problems
    • Security and belongings-handling vulnerabilities

    Summary of reviews

    O'Neill Healthcare Bay Village elicits a mixed but clearly patterned set of impressions. Many families and former residents highlight strong clinical rehabilitation services and hands-on caregiving: physical, occupational, and speech therapy are repeatedly described as effective and instrumental in returning patients home. Nursing staff and aides receive frequent praise for compassion, attentiveness, and family communication; several accounts describe timely escalation to emergency care when needed and supportive end-of-life interactions. The facility's activities program, outdoor spaces, and some newer, sunny units are appreciated for contributing to quality of life.

    At the same time, reviews point to recurring operational weaknesses that prospective families should consider. Staffing inconsistency and periods of short staffing are associated with delayed responses to call lights and longer wait times for assistance. Several reviews describe issues suggestive of gaps in medication-administration controls and clinical-assessment processes, as well as concerns about incontinence care and skin integrity management that in a number of cases required outside medical attention. Fall-related safety and other resident-safety protocols appear unevenly applied across stays.

    Dining and engagement patterns are similarly mixed. The activities department receives strong, consistent praise for varied programming, social events, and field trips; families value the engagement for residents. Dining quality and meal service show more variability: some residents find options acceptable and appreciate choice, while others note delayed service, limited selections, or meals served at suboptimal temperatures.

    Facility condition and management perception vary by area and by reviewer. The newer wing, private rooms, and outdoor courtyards are described as clean and pleasant; other accounts point to inconsistent room upkeep and sanitation issues in parts of the building. Administrative leadership is a clear strength for some families—several administrators are named positively and an open-door approach is noted—while others describe gaps in weekend front-desk coverage, lapses in billing communication, and concerns about handling of personal belongings (including allegations of mishandling). These contrasting impressions suggest variability in day-to-day execution and supervisory follow-through.

    Overall, O'Neill Healthcare Bay Village appears to offer solid rehabilitation services, committed therapy teams, and many compassionate caregivers, balanced against operational and consistency issues that have produced significant negative experiences for other families. Prospective residents and decision-makers should weigh the facility's rehabilitative and activity strengths against the reported variability in staffing responsiveness, clinical oversight, sanitation consistency, meal service, and administrative reliability. Recommended due diligence includes asking about current staffing ratios and weekend coverage, wound- and skin-care protocols, fall-prevention measures, medication-administration safeguards, meal-scheduling practices, and procedures for safeguarding resident belongings.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    O'Neill Healthcare Bay Village is located at 605 Bradley Rd, Bay Village, OH, 44140.

    About O'Neill Healthcare Bay Village

    O’Neill Healthcare Bay Village is a highly regarded nursing home located in the tranquil, lakeside community of Bay Village. Recognized as a 4-star CMS rated facility, it offers a welcoming and supportive atmosphere for residents, surrounded by the comforts of a quiet neighborhood and convenient access to local amenities such as shopping complexes, public transportation, medical offices, and scenic parks including Huntington Beach of the Cleveland Metroparks. The community balances a peaceful setting with opportunities for engagement and convenience, providing an ideal environment for those seeking quality long-term or short-term care.

    Inside O’Neill Healthcare Bay Village, residents enjoy thoughtfully designed floor plans and a range of amenities meant to foster both comfort and connection. The spacious front lobby often serves as a lively gathering place, where residents can socialize and participate in various activities. Private, furnished rooms are available for those seeking both privacy and ease of access to community activities. The care home also features specialized spaces such as the Assisted Living Activities Room, which regularly hosts enriching events and gatherings for residents to enjoy together.

    The dedicated care team at O’Neill Healthcare Bay Village is comprised of compassionate professionals who work tirelessly to create a warm and nurturing environment. Throughout the year, the staff celebrates the important contributions of team members and residents alike, recognizing outstanding individuals such as the Employee of the Month, Resident of the Month, and the Rising Star in dietary services. Special appreciation days and themed celebrations, like Nurses Week—which features fun activities such as a mocktail bar, plant handouts, donut and coffee breaks, taco bars, and candy buffets—highlight the strong community spirit and the value placed on team dedication.

    O’Neill Healthcare Bay Village is also committed to supporting residents’ emotional well-being through meaningful programs such as the Spring Memorial Service, an event that provides a heartfelt opportunity for remembrances and shared gratitude for those who have passed. Grief support group meetings are held in the Assisted Living Activities Room, offering a safe space for individuals to share feelings, find comfort, and connect with others on their journey through loss.

    The clinical leadership at O’Neill Healthcare Bay Village includes Medical Directors Kishor Patel, MD, Carl Tyler Jr., MD, and John Wolf, DO, as well as esteemed professionals such as Angelo Barile, MD, Carole Rojas, MD, Marcello Mellino, MD, Emad Elbadawy, MD, Karen Floro, DO, and Supriya Mahajan, MD. These experts bring a wealth of specialized training and board certifications, ensuring that residents receive attentive medical care tailored to their unique needs, including services covering internal medicine, geriatrics, neurology, cardiology, and more. Their commitment to excellence is reflected in the high standards of care and comprehensive medical support offered onsite.

    Life at O’Neill Healthcare Bay Village integrates comfort, medical expertise, and community engagement, resulting in a vibrant, supportive environment for both residents and their families. Whether through lively social events, compassionate staff recognition, meaningful support groups, or excellent medical oversight, the care home stands out as a place where individuals can experience dignity, warmth, and quality care every day.

    People often ask...

    O'Neill Healthcare Bay Village offers independent living, assisted living, memory care, and skilled nursing.

    There are 10 photos of O'Neill Healthcare Bay Village on Mirador.

    Yes, O'Neill Healthcare Bay Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 605 Bradley Rd, Bay Village, OH 44140.

    No, O'Neill Healthcare Bay Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of O'Neill Healthcare Bay Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact O'Neill Healthcare Bay Village directly. There is no cost for this service. We are compensated by the community you select.

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