Comfort items and hospitality (blankets, drinks, snacks)
Engaging activities and social events
Clean, well-maintained facility and pleasant surroundings
Respectful and supportive front-desk staff
Faith-based (Catholic) values and atmosphere
Supportive hospice and end-of-life care
Encouraging, recovery-focused culture
Friendly, welcoming staff–resident interactions
Cons
Insufficient staffing levels
Inconsistent staff responsiveness to resident needs
Variable staff training and competency
Gaps in medication and pain-management processes
Inconsistent adherence to individualized dietary plans
Inadequate discharge planning and follow-up coordination
Sanitation and incontinence-care delays
Weaknesses in transfer-safety and fall-prevention practices
Variable caregiver quality across roles
Staffing-related impacts on rehabilitation timelines
Summary of reviews
Maryville Memory Care elicits strongly mixed but consistent themes: many families describe warm, compassionate caregiving, effective rehabilitation services, and a pleasant, values-oriented environment, while others describe operational weaknesses that affected clinical outcomes and day-to-day comfort. Praise centers on individualized attention from nurses and therapists, strong coordination for external medical appointments, and an active program of meals, social events and therapies that keep residents engaged. The facility's physical environment and front-desk interactions are frequently described as clean, attractive, and welcoming, and hospice or end-of-life support is noted as supportive when used.
Staff performance is a clear strength in many accounts: nursing, therapy staff, and certain support personnel receive frequent commendation for kindness, encouragement, and effective rehab work. At the same time, reviewers indicate variability in staff training and quality — families describe both highly attentive employees and caregivers whose conduct or responsiveness was a concern. Understaffing is a recurring operational theme that appears to underlie several service gaps: longer wait times for assistance, delayed responses to call systems, and staffing-related slowdowns in rehabilitation progress.
Clinical and care-process issues are highlighted in several accounts. Concerns include inconsistent medication and pain-management practices, instances where dietary plans were not followed, and sanitation or incontinence-care delays. A handful of reviewers reported escalation of clinical problems during a stay, which points to potential gaps in monitoring, timely intervention, and communication with families. Discharge planning and post-discharge follow-up are also described as uneven, with some families noting sub-par coordination when transitioning residents home.
Dining, activities, and amenities receive generally positive mentions: meals and snacks are enjoyed, residents are offered comfort items, and the activity schedule (including music and events) is valued for keeping people engaged. The facility's Catholic identity and value-driven culture are viewed positively by families who sought that environment. Prospective families should weigh the strong clinical and social programming against the operational concerns described. When evaluating Maryville Memory Care, ask about current staffing ratios, caregiving training programs, protocols for medication and pain management, fall-prevention and transfer procedures, adherence to individualized dietary plans, and typical discharge-planning practices. Observing a mealtime, an activity, and staff–resident interactions during a visit can help clarify whether the facility’s strengths align with your loved one’s needs.
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Medicare Ratings
4·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Maryville Memory Care is located at 4520 SW 148th Ave, Beaverton, OR, 97007.
About Maryville Memory Care
Maryville Memory Care sits on a 43-acre campus in Beaverton, Oregon, surrounded by tall trees and peaceful gardens, and you'll see right away how the place was set up for people with Alzheimer's disease and other dementias, since they've got secure areas and a single-story building to keep wandering in check and make moving around simple. The community's been providing specialized care for folks with memory loss for over ten years, and it's part of a larger organization that's had a long sixty-year history of skilled nursing, rehab, and memory care. Residents can live in private or semi-private rooms with kitchenettes, air conditioning, and private bathrooms, and there are lots of spaces to spend time in, like the fitness room, a small library, the dining area, beauty salon, outdoor courtyards, and a chapel for daily Mass. The grounds are open and green, and pets are allowed, which is nice for people who like animals.
Maryville Memory Care uses activities and therapies to help with memory, and staff put together individual care plans for each resident, focusing on safety, respect, and the dignity of each person. Staff are trained in memory care and provide help with the basics like bathing, dressing, grooming, eating, and getting around, all day and night. There's a 24-hour call system for emergencies, and nurses and aides take care of medication and health needs, including wound care, podiatry, and therapy. The community runs memory support programs and life enrichment activities, like crafts, exercise classes, spiritual reflections, and day trips, which can keep people active and engaged, and there are faith programs since the facility is nonprofit and faith-based. Housekeeping, laundry, and dining services are covered, with accommodations for special diets. Residents get Wi-Fi, cable, and phone service in their rooms. Transportation is available for medical visits and outings.
The memory care design aims to reduce confusion and promote independence, with layouts and safety features to help prevent getting lost or anxious. Everything here, from staff to the grounds, is meant to provide comfort, structure, and security for those living with dementia or Alzheimer's. While the inside is kept familiar and homey, the outside has those big old sequoias and garden spots that make for a calming walk or a quiet seat outdoors. Maryville Memory Care also offers respite care for families needing a short-term break and gives tours so visitors can see how daily life works, from the dining rooms to activity spaces. Reviewers rate Maryville Memory Care 4.1 out of 5, showing good experiences over the years. The place stands out for its servant-leadership style, the trained staff, and the holistic approach that covers physical, emotional, social, and spiritual support, all in a setting that values respect and community.
People often ask...
Maryville Memory Care offers assisted living, memory care, and skilled nursing.
There are 18 photos of Maryville Memory Care on Mirador.
The full address for this community is 4520 SW 148th Ave, Beaverton, OR 97007.
No, Maryville Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that ABST results were not used to develop and routinely update the posted staffing plan or to ensure sufficient qualified awake direct care staff around the clock.
Licensing—Failed to use an ABST
15 Dec 2025Inspection
15 Dec 2025Inspection
Found that ABST results were not used to develop and routinely update the posted staffing plan, and that qualified awake direct care staff were insufficient to meet 24-hour needs.
Licensing—Failed to use an ABST
20 Nov 2025Inspection
20 Nov 2025Inspection
Identified staffing deficiencies because ABST results were not used to develop and routinely update the posted staffing plan or ensure sufficient qualified awake direct care staff for around-the-clock needs.
Licensing—Failed to use an ABST
20 Nov 2025Inspection
20 Nov 2025Inspection
Investigated an allegation of involuntary seclusion; found a staff member held a resident's door closed, resulting in involuntary seclusion and a rules violation.
Licensing—Failed to protect resident from involuntary seclusion
11 Sept 2025Inspection
11 Sept 2025Inspection
Found a deficiency for failing to complete or update ABST evaluations for each resident quarterly.
Licensing—Failed to use an ABST
01 Sept 2025Inspection
01 Sept 2025Inspection
Identified deficiencies in staffing and ABST use. Failure to have sufficient awake direct care staff and to use ABST results to develop and update the staffing plan and to complete quarterly ABST evaluations.
Licensing—Failed to use an ABST
24 Aug 2025Inspection
24 Aug 2025Inspection
Found that quarterly ABST evaluations were not completed or updated for each resident.
Licensing—Failed to use an ABST
21 Aug 2025Inspection
21 Aug 2025Inspection
Investigated a failure to complete or update ABST evaluations quarterly for residents. This deficiency was cited as a licensing violation.
Licensing—Failed to use an ABST
16 Jul 2025Licensure
16 Jul 2025Licensure
Found multiple deficiencies across service planning, condition monitoring, health care, staffing, fire safety, privacy, activities, and staff training.
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Fire and Life Safety: Safety
Deficiency—Individual Rights Settings: Privacy, Dignity
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance with Rules Health Care
Deficiency—Activities
18 Jun 2025Inspection
18 Jun 2025Inspection
Identified failure to complete, update, and review quarterly ABST evaluations for each resident.
Licensing—Failed to use an ABST
02 May 2025Inspection
02 May 2025Inspection
Found that quarterly ABST evaluations were not completed or updated for each resident.
Licensing—Failed to use an ABST
23 Apr 2025Inspection
23 Apr 2025Inspection
Investigated and found that ABST evaluations were not completed, updated, or reviewed quarterly for each resident.
Licensing—Failed to use an ABST
25 Dec 2024Abuse: Neglect
25 Dec 2024Abuse: Neglect
Investigated and found that the care plan was not followed, resulting in neglect and abuse.
Abuse—Failed to follow care plan
05 Sept 2024Inspection
05 Sept 2024Inspection
Found that Acuity-Based Staffing Tool evaluations were not completed, updated, or reviewed quarterly for each resident.
Licensing—Failed to use an ABST
20 Aug 2024Abuse: Neglect
20 Aug 2024Abuse: Neglect
Found that the care plan was not followed, resulting in a fall and injury, constituting abuse and neglect; a fine was assessed.
Abuse—Failed to follow care plan
21 Jun 2023Licensure
21 Jun 2023Licensure
Determined substantial compliance with meal service requirements and food sanitation rules. Found no deficiencies.
Deficiency—Comment
18 Jul 2022License Condition
18 Jul 2022License Condition
Found failure to adopt an Acuity-Based Staffing Tool as required.
Regulatory Action—Failed to use an ABST
05 Jul 2022Validation
05 Jul 2022Validation
Identified multiple deficiencies across postings, resident evaluations, service plans, medication management, safety, staffing, training, and fire safety; overall substantial compliance reached after follow-up.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Systems: Medication Administration
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Administrator Qualification and Requirements
Deficiency—Acuity-Based Staffing Tool
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Behavior
Deficiency—Secure Outdoor Recreation Area
Deficiency—Exit Doors
26 Jun 2022Abuse: Neglect
26 Jun 2022Abuse: Neglect
Found a failure to provide a safe environment, leading to neglect and abuse. A fine was assessed.
Abuse—Failed to provide safe environment
30 May 2022Inspection
30 May 2022Inspection
Found that a staff member failed to protect a resident from financial exploitation, and jewelry was taken and cannot be located.
Licensing—Failed to protect resident from financial exploitation
01 Apr 2022Inspection
01 Apr 2022Inspection
Found failure to submit timely weekly vaccination reporting to the proper authority for March 1–31, 2022.
Licensing—Failed to submit timely or adequate staffing documentation
06 Mar 2022Abuse: Neglect
06 Mar 2022Abuse: Neglect
Determined neglect due to failure to provide a safe environment when a resident exited unattended during Mass, creating risk of harm.
Abuse—Failed to provide safe environment
25 Dec 2020Abuse: Neglect
25 Dec 2020Abuse: Neglect
Investigated and found neglect and abuse: a staff member did not place a resident's walker and left the resident unattended in a restroom for 1.5–2 hours, with staffing shortages contributing to risk; a fine was assessed.
Abuse—Failed to provide appropriate pain control
02 Dec 2020Inspection
02 Dec 2020Inspection
Determined that a staff member physically pushed a resident’s arm during care, constituting physical abuse and neglect, and the environment was not safe.
Licensing—Failed to provide safe environment
16 Nov 2020Abuse: Neglect
16 Nov 2020Abuse: Neglect
Found violations for failing to provide oral hygiene, causing pain and tooth decay; a $250 fine was assessed.
Abuse—Failed to provide or assist with hygiene
19 Mar 2019Inspection
19 Mar 2019Inspection
Investigated and found that nursing duties were provided by unqualified personnel. Chart notes showed nursing tasks performed by the administrator rather than a qualified RN.
Licensing—Failed to assure that a qualified caregiver was present
02 Dec 2018Inspection
02 Dec 2018Inspection
Found failure to report suspected abuse. This constituted a licensing violation.
Licensing—Failed to report potential or suspected abuse
17 Jul 2018Abuse: Physical Abuse
17 Jul 2018Abuse: Physical Abuse
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
26 Jul 2017Inspection
26 Jul 2017Inspection
Investigated the allegation and found a failure to provide a secure environment.
Licensing—Failed to provide safe environment
11 Aug 2016Abuse: Neglect
11 Aug 2016Abuse: Neglect
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
13 Jul 2015Abuse: Physical Abuse
13 Jul 2015Abuse: Physical Abuse
Investigated a physical abuse allegation and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
21 May 2015Abuse: Verbal/Mental abuse
21 May 2015Abuse: Verbal/Mental abuse
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
26 Dec 2012Abuse: Neglect
26 Dec 2012Abuse: Neglect
Investigated the allegation of neglect related to medication administration and found a failure to provide a safe environment.
Abuse—Failed to provide a safe medication administration system
02 Oct 2012Abuse: Neglect
02 Oct 2012Abuse: Neglect
Investigated a neglect allegation and found failure to follow the care plan.
Abuse—Failed to follow care plan
31 Aug 2012Inspection
31 Aug 2012Inspection
Found deficiencies in administering ordered medications and in maintaining an adequate medication system.
Licensing—Failed to administer ordered medication
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Mirador Living is not affiliated with the owner or operator(s) of Maryville Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maryville Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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