Murray Highland Memory Care

4900 SW Murray Blvd, Beaverton, OR 97005

Assisted Living
Memory Care

4.3·24 reviews

For the front desk(503) 520-1112

Reviews

4.33·(24)

Overall rating

5
4
3
2
1

Care
4.3
Staff
4.3
Meals
5.0
Amenities
4.3
Value
2.3

Pros

Compassionate, attentive, person-centered dementia care
Respectful, dignity-focused resident interactions
Small community with opportunities for individualized attention
Responsive communication with families
Welcoming atmosphere and secure, thoughtfully designed spaces
Varied activities, including music, games, exercise, puzzles, and gardening
Positive feedback on food, with three meals and snacks available
Clean, well-maintained environment described by many families
Helpful move-in support and approachable leadership

Cons

Staffing shortages and limited shift coverage
Resident-supervision continuity concerns
Inconsistent infection-prevention practices
Uneven housekeeping and common-area upkeep
Personal-belongings tracking concerns
Institutional-feeling room design
High nonrefundable application fee and mixed cost-value perceptions

Summary of reviews

Murray Highland Memory Care is generally described as a small, welcoming community where residents receive attentive, compassionate support. Families and other visitors praise staff members for treating residents with dignity, learning their preferences, and engaging with them personally. Several comments also describe management and staff as approachable and responsive to questions. One family appreciated the move-in process and the ease of contacting the community by phone or email.

Activities are a consistent strength. Reviews mention music, games, puzzles, exercise, gardening, and other planned programs, with families describing residents as engaged. Dining feedback is positive, including praise for the food and a description of three daily meals with snacks available on request. The available comments provide less detail about menu variety or accommodations for specific dietary needs.

The setting is often characterized as clean, secure, calm, and homelike, with thoughtfully arranged spaces and a courtyard. Room configurations vary: one family described a private room, while another found a shared room compact but adequate, with a window and a sizable bathroom. A contrasting review characterized the rooms as institutional and raised concerns about cleanliness and upkeep in the entry area and on floors. These differing impressions suggest that families may want to inspect the specific room and common areas during a visit.

Staffing is the clearest operational concern. Comments describe difficulty maintaining adequate coverage, including challenges arranging shift replacements; one reviewer also raised concerns about residents receiving consistent supervision. Another review questioned whether infection-prevention practices were consistently followed when staff were unwell. A concern about tracking residents’ personal belongings was also raised. These points contrast with numerous positive descriptions of attentive care, so prospective families may wish to ask about staffing levels, supervision routines, infection-control procedures, and how belongings are monitored.

Views on cost are mixed. One family described the community as good value, while a critical review objected to the nonrefundable application fee and felt the cost did not align with the care observed. Families considering the community may want to confirm the full fee schedule and what each charge covers. Overall, feedback is strongly positive about staff warmth, communication, and activities, while staffing capacity, upkeep consistency, and fee expectations merit direct discussion during a tour.

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Location

Murray Highland Memory Care is located at 4900 SW Murray Blvd, Beaverton, OR, 97005.

About Murray Highland Memory Care

Murray Highland Memory Care sits over in Beaverton, Oregon, in a new, two-story building that's got big windows, high ceilings, and lots of natural light, which helps people feel comfortable and lets everyone see what's going on outside. The facility's designed to provide care for folks with Alzheimer's and various dementia issues, focusing on making life easier and safer for those who live there. With a little over 20 years in senior care, this family-owned community sticks to their goal of giving residents a place that feels like home, where people know them and take care of their special needs without rushing or talking down to anybody. Everything there, from the way meals get served family style in a big dining room with meals cooked in a full chef's kitchen, to having private and shared studio apartments that come with their own bathrooms and climate control, is meant to make life smooth for folks who might get confused or need a bit more help.

Residents get help around the clock, whether it's for bathing, getting dressed, moving around, or remembering to take medicines, and the staff is used to helping with challenges that come along with memory loss and confusion. There's always someone on duty for safety or to help with medical issues, including managing medication, monitoring blood pressure, or arranging doctor appointments, and there's even outside physical therapy if needed. They support health with three balanced meals every day, plus snacks, and can adjust what's served based on health, taste, or cultural needs. Folks can eat together in the dining room or with help if that's what they prefer, and the menus are made to look nice and taste good, which sometimes helps stimulate the appetite in people with dementia.

The staff's known for being kind and treating people with patience, offering lots of help with daily things like laundry, cleaning, or small stuff like shoe shining and mending clothes. There's also a little hair salon on-site for grooming, plus weekly housekeeping and fresh linens, which keeps things feeling clean and comfortable. Residents can also keep their pets with them, which can help them relax and feel at home. Rooms come with WiFi, and there's cable TV in both the common areas and in the apartments, so people can stay busy or connected if they want.

Murray Highland Memory Care offers daily activities, both fun and useful, like group events, games, fitness, and social programs that run every day to help people stay active and connected. Staff always help residents get to meals or activities and talk things through when someone's agitated or struggling to communicate. They're trained to spot changes in behavior and step in early, keeping folks as safe and happy as possible. The building is small, with just 24 beds, so care stays pretty personal and there's a focus on knowing what each person likes and needs.

The facility helps manage personal business, assists with errands like health supply orders, and respects every resident's background, honoring religious and cultural preferences in both care and food. The environment at Murray Highland Memory Care feels simple, friendly, and like a real home, where staff and residents all get to know each other, and families often mention how much lighter they feel once their loved one is settled in. The place's designed with memory care in mind, offering a safe, supportive environment for seniors facing challenges with memory, and staff handle needs with dignity and respect, making all the difference when days get confusing or routines change.

People often ask...

Murray Highland Memory Care offers assisted living and memory care.

There are 19 photos of Murray Highland Memory Care on Mirador.

The full address for this community is 4900 SW Murray Blvd, Beaverton, OR 97005.

No, Murray Highland Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

License number	50R460
Status	Active
Facility type	Residential Care Facility
Capacity	33 residents
Licensee	Murray Highland Mc, LLC
Effective	June 14th, 2018
Special certification	Memory Care

View the official license record

Inspection Reports

20

Reports

0

Type A Citations

0

Type B Citations

3

Complaints

7

Years

13 Mar 2026Licensure		13 Mar 2026Licensure Identified multiple deficiencies across abuse reporting, service planning, monitoring, health services, medication orders, staffing, infection control, fire safety, and facility maintenance. Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Service Plan: General Deficiency—Change of Condition and Monitoring Deficiency—Resident Health Services Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc Deficiency—Infection Prevention & Control Deficiency—Systems: Treatment Orders Deficiency—Staffing Requirements and Training: Staffing Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan Deficiency—Fire and Life Safety: Safety Deficiency—Doors, Walls, Elevators, Odors Deficiency—Staffing Requirements and Training ? Pre-service Deficiency—Administration Compliance Deficiency—Staff Training Requirements Deficiency—Compliance with Rules Health Care
24 Aug 2025Abuse: Neglect		24 Aug 2025Abuse: Neglect Found inadequate supervision and elopement safeguards, which allowed an elopement and placed the resident at risk of harm. Abuse—Failed to provide safe environment
14 Aug 2025Licensure		14 Aug 2025Licensure Identified multiple deficiencies across move-in evaluations, service plans, medications, staffing, environment, privacy, and activities. Deficiency—Resident Move-in & Evaluation: Res Evaluation Deficiency—Service Plan: General Deficiency—Systems: Psychotropic Medication Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan Deficiency—Doors, Walls, Elevators, Odors Deficiency—Individual Privacy: Own Unit Deficiency—Individual Door Locks: Key Access Deficiency—Resident Move-in & Evaluation: Res Evaluation Deficiency—Administration Compliance Deficiency—Compliance with Rules Health Care Deficiency—Activities
25 Jul 2025Complaint		25 Jul 2025Complaint Investigated the complaint and found no deficiencies. Deficiency—Licensing Complaint Investigation
07 Aug 2024Inspection		07 Aug 2024Inspection Determined that a violation occurred due to failure to maintain an updated ABST reflecting resident needs, with inconsistencies between roster, care plans, and ABST data. Licensing—Failed to use an ABST
07 Aug 2024Complaint		07 Aug 2024Complaint Investigated a complaint about an acuity-based staffing tool and assigned a severity level 2. Deficiency—Acuity-Based Staffing Tool
07 Sept 2023Licensure		07 Sept 2023Licensure Found deficiencies in kitchen sanitation during the initial visit and administration practices. Follow-up concluded substantial compliance. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule Deficiency—Administration Compliance
27 Jun 2023Complaint		27 Jun 2023Complaint Determined that an acuity-based staffing tool was not adopted or fully implemented, and staffing did not reflect residents' acuity. Deficiency—Licensing Complaint Investigation Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Acuity-Based Staffing Tool
15 Feb 2023Inspection		15 Feb 2023Inspection Determined that a resident's right to receive services in privacy and dignity was not protected. Licensing—Failed to provide service
26 Sept 2022Inspection		26 Sept 2022Inspection Investigated allegation of failing to provide prescribed medication and treatment orders and found it substantiated. Licensing—Failed to provide service
26 Sept 2022Inspection		26 Sept 2022Inspection Found failure to document the investigation of suspected abuse. Licensing—Failed to provide service
22 Jul 2022Inspection		22 Jul 2022Inspection Concluded that staff failed to provide a safe environment during a resident's shower, resulting in a fall, and identified as neglect and abuse. Licensing—Failed to provide safe environment
23 May 2022Validation		23 May 2022Validation Identified widespread deficiencies in care planning, medication administration, nutrition, activities, behavior, safety, and maintenance; final determination indicated substantial compliance. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule Deficiency—Service Plan: General Deficiency—Change of Condition and Monitoring Deficiency—Systems: Treatment Orders Deficiency—Systems: Medication Administration Deficiency—Fire and Life Safety: Safety Deficiency—Fire and Life Safety: Training For Residents Deficiency—Inspections and Investigation: Insp Interval Deficiency—General Building Exterior Deficiency—General Building Interior Deficiency—Doors, Walls, Elevators, Odors Deficiency—Administration Compliance Deficiency—Staff Training Requirements Deficiency—Compliance With Rules Health Care Deficiency—Nutrition and Hydration Deficiency—Activities Deficiency—Behavior
12 Dec 2020Abuse: Neglect		12 Dec 2020Abuse: Neglect Identified inadequate supervision that allowed an alleged victim to elope from a secured area, creating risk of harm and constituting abuse and neglect. Abuse—Failed to provide safe environment
16 Nov 2020Inspection		16 Nov 2020Inspection Found a deficiency in maintaining a safe physical environment. Licensing—Failed to maintain a safe physical environment
05 Oct 2020Inspection		05 Oct 2020Inspection Investigated a licensing matter and found no formal training program or documented competency records for direct care staff. This conclusion followed review of records and interviews. Licensing—Failed to assure a qualified caregiver was present
05 Oct 2020Inspection		05 Oct 2020Inspection Determined that there was a deficiency in maintaining a safe physical environment. Licensing—Failed to maintain a safe physical environment
05 Jul 2019Inspection		05 Jul 2019Inspection Investigated a complaint and found that medication orders were not carried out as prescribed, resulting in a resident receiving the wrong dosage. Licensing—Failed to provide a safe medication administration system
28 Jan 2019Inspection		28 Jan 2019Inspection Investigated the staffing allegation and found inadequate staffing, with only one staff on duty during a fall and a resident left on the toilet to respond to it. Licensing—Failed to provide appropriate staffing
16 Jan 2019Abuse: Neglect		16 Jan 2019Abuse: Neglect Found neglect by failing to provide a safe environment, which risked serious harm to a resident. Abuse—Failed to follow care plan

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