I'm very pleased with this community - the administrator and staff are caring, responsive, and hands-on, and residents really feel like family. My loved one's bright, clean apartment with big windows and a lovely courtyard, good food with generous portions, and a steady lineup of activities (music, art, outings) have made daily life enjoyable. With 24/7 staffing, included housekeeping/linens, pet-friendly policies and a homey, well-kept setting, I'd recommend this warm, well-run place.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.42·(50)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.0
Amenities
4.1
Value
3.6
Pros
Compassionate, attentive caregiving staff
24-hour on-site staffing
Personalized medication administration
Family-like, homey atmosphere
Small, one-level facility layout
Bright, spacious private apartments
Pet-friendly community
Inclusive housekeeping, linens, and utilities
On-site social and family events
Diverse activities program (games, music, outings)
Regular transportation to appointments
Hospice and dementia-care availability
Affordability and transparent annual rate adjustments
Wooded grounds and outdoor seating areas
Mail delivery to resident rooms
Chef-responsive dining and menu input
Clean and well-kept public areas
Long-tenured and engaged administration
Permission for private home-health caregivers
Cons
Inconsistent housekeeping and laundry practices
Sanitation and odor concerns in some rooms and corridors
Periodic staffing shortages and turnover
Inconsistent care continuity for higher-acuity residents
Gaps in clinical/prescription coordination with external providers
Limited entrée choices and institutional-style meal presentation
Aging building areas and need for corridor/common-area updates
Occasional billing and administrative process gaps
Accessibility and transport limitations related to remote, hilly site
Variable room-level maintenance and finishing quality
Summary of reviews
Overall impression
Fox Hollow presents as a small, home-like community with a strong emphasis on personal relationships and social engagement. Many families and residents describe a welcoming, family-style atmosphere supported by long-tenured leadership, active administrators, and staff who are attentive and personable. The campus is one level, set in a wooded neighborhood, and offers private apartments, outdoor areas, and pet-friendly accommodations — features that appeal to residents who prioritize a quiet, residential setting.
Care quality and staffing
Care is frequently characterized as compassionate and individualized: reviewers cite 24-hour on-site staffing, personalized medication administration, and caregivers who are willing to go beyond minimum duties. Hospice services and memory-care options are available within the community. At the same time, several reviewers described operational challenges that affect care continuity. These include periodic staffing shortages and turnover, which reviewers associated with delayed responses or inconsistent service for residents with higher-acuity needs. Families should ask about current staffing levels, shift coverage, and contingency plans for peak needs during tours.
Dining and activities
The community offers a robust activities calendar (bingo, music, book club, outings, family events and themed parties) and reviewers generally praise the social life and engagement opportunities. Dining receives mixed commentary: the kitchen and chef are praised for responsiveness to preferences and allergy accommodations, and many residents enjoy the food and family-style meals. However, there are recurring comments about limited entrée choices and an institutional presentation at times, so prospective residents who have specific dietary or dining-experience expectations may want to sample meals and review menus in advance.
Facilities, housekeeping and maintenance
Many comments highlight attractive aspects of the physical plant: bright apartments with large windows, pleasant grounds and patio space, and clean public areas. Other comments indicate variability at the room level and in some common spaces — carpeting or hallways that need updating, inconsistent housekeeping and laundry practices, and localized sanitation/odor concerns. Some units have been recently refurbished while others show signs of age; prospective residents should inspect specific apartments and ask about room maintenance schedules and housekeeping protocols.
Management and operations
Administrators receive frequent praise for responsiveness and for implementing positive changes, and reviewers note clear communication from managers and nursing staff in many cases. Operational gaps are also mentioned: isolated billing and administrative process issues, and difficulties coordinating prescriptions with external medical providers unfamiliar with internal procedures. The community applies predictable annual rate increases, which some reviewers describe as modest but steady. Asking about billing practices, medication reconciliation processes, and how outside prescribers are managed will help families assess fit.
Notable patterns and guidance for families
The dominant pattern is positive: committed staff, neighborly atmosphere, active programming, and a setting that many residents call their final community. However, a distinct subset of feedback points to operational weaknesses — chiefly inconsistent housekeeping, occasional sanitation/odor concerns, and staffing instability that can affect higher-acuity care. These are the areas to probe during a visit: request current staffing ratios, observe housekeeping standards in both public areas and private apartments, sample meals, and inquire how the community handles medication orders from external providers and how billing is processed after transitions. For prospective residents seeking a small, socially active, and personal-feeling community, Fox Hollow can be a strong match; those with higher or more complex medical needs should confirm specific clinical capabilities and continuity safeguards before moving in.
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Location
Fox Hollow is located at 5320 Fox Hollow Rd, Eugene, OR, 97405.
About Fox Hollow
Fox Hollow Residential Care & Independent Living is nestled among the stately Evergreens in the charming city of Eugene, Oregon, offering a unique blend of assisted living services with a focus on compassion, empathy, and skillful care. The community is dedicated to creating a welcoming atmosphere where every resident is recognized and celebrated for their individuality and unique life needs. Residents at Fox Hollow enjoy a fulfilling lifestyle that is thoughtfully designed to foster a sense of home and belonging, ensuring they are treated not just as guests, but as valued family members throughout their time at the community.
At Fox Hollow, the physical and mental well-being of each individual is safeguarded with diligence and warmth. Residents have an abundance of opportunities to thrive, thanks to a comprehensive calendar of life-enhancing activities and enrichment programs. Daily opportunities for social and recreational engagement make it easy for residents to forge friendships, share laughter, and cultivate camaraderie with like-minded neighbors. Activities are chosen to stimulate all the senses and to encourage collaborative, enjoyable experiences that bring joy and meaning to daily life.
Person-centered care is the cornerstone of Fox Hollow’s philosophy. When additional support becomes necessary, each individual receives assistance that honors their unique preferences and personal circumstances, always delivered with genuine dignity, love, and respect. Residents can look forward to delicious, hand-made meals prepared with fresh, locally farmed produce and seasonal ingredients whenever possible. The emphasis on quality dining not only supports nutrition and health but also evokes fond memories, with meals reminiscent of home-cooked favorites that bring comfort and nostalgia.
The professional team at Fox Hollow is driven by a mission to serve with compassion and empathy, ensuring each resident experiences a safe, comfortable, and vibrant living environment. The dedication to quality of life is evident in every aspect of daily living—whether through meaningful enrichment activities, thoughtful care tailored to individual needs, or the cozy and nurturing atmosphere found throughout the community. Fox Hollow provides a place where residents can truly flourish, surrounded by care, friendship, and the beauty of their natural surroundings.
People often ask...
Fox Hollow offers competitive pricing, with rates starting at a cost of $6,390 per month.
Fox Hollow offers independent living and assisted living.
There are 7 photos of Fox Hollow on Mirador.
The full address for this community is 5320 Fox Hollow Rd, Eugene, OR 97405.
No, Fox Hollow does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that staff failed to exercise reasonable precautions during a Hoyer lift transfer, placing a resident at risk of harm.
Deficiency—Reasonable Precautions
14 Oct 2025Inspection
14 Oct 2025Inspection
Investigated the allegation and found that an employee used a resident’s bank cards to make purchases totaling $838, stole $100 in cash and a pair of shoes, and that the facility failed to provide a safe environment.
Licensing—Failed to provide safe environment
14 Oct 2025Inspection
14 Oct 2025Inspection
Found that a staff member stole a resident's debit card and cash, constituting financial exploitation and abuse, and that a safe environment was not provided for the resident.
Licensing—Failed to provide safe environment
15 Aug 2025Inspection
15 Aug 2025Inspection
Identified a deficiency for not developing or implementing an acuity-based staffing tool.
Licensing—Failed to staff as indicated by ABST
07 Apr 2025Inspection
07 Apr 2025Inspection
Found that staff failed to provide a safe environment and failed to report concerns promptly, resulting in a resident sustaining an arm fracture.
Licensing—Failed to use restraint properly
29 Jan 2025Licensure
29 Jan 2025Licensure
Found deficiencies in MAR documentation for PRN meds, ABST accuracy and updates, and adherence to training requirements.
Deficiency—Systems: Medication Administration
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Annual and Biennial Inservice for All Staff
07 Jan 2025Kitchen
07 Jan 2025Kitchen
Found significant sanitation and equipment issues in the kitchen, indicating noncompliance with food sanitation rules.
Investigated a complaint alleging neglect and abuse; found that a caregiver filmed a resident during care and posted the footage publicly, harming the resident's dignity, and that a safe environment was not maintained.
Licensing—Failed to provide safe environment
16 Aug 2022Licensure
16 Aug 2022Licensure
Determined substantial compliance with state meal service and food sanitation rules after a kitchen assessment.
Deficiency—Comment
23 Aug 2021Validation
23 Aug 2021Validation
Identified multiple deficiencies in care planning, medication administration, safety, and fire/evacuation procedures, with violations noted across several resident care and facility systems.
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
23 Jul 2021Abuse: Neglect
23 Jul 2021Abuse: Neglect
Found that a resident was financially exploited due to inadequate tracking of controlled substances and an insufficient medication system, with a fine assessed.
Abuse—Failed to protect resident from financial exploitation
23 Jul 2021Abuse: Neglect
23 Jul 2021Abuse: Neglect
Investigated determined a resident was financially exploited when a staff member replaced a narcotic with Tylenol, and controlled substances were not tracked nor was the medication administration system safe.
Abuse—Failed to protect resident from financial exploitation
27 Jun 2021Inspection
27 Jun 2021Inspection
Found that a staff member did not follow a resident’s toileting care plan, leaving the resident in wet briefs and constituting neglect and abuse. Care plans were not followed.
Licensing—Failed to follow care plan
26 Jun 2021Inspection
26 Jun 2021Inspection
Investigated and found that a staff member failed to follow a resident's care plan, resulting in pain and discomfort; multiple rule violations were cited.
Licensing—Failed to follow care plan
13 Jun 2020Abuse: Neglect
13 Jun 2020Abuse: Neglect
Found violations for neglect and failure to assist with toileting, and assessed a fine.
Abuse—Failed to assist with toileting
13 Feb 2020Abuse: Neglect
13 Feb 2020Abuse: Neglect
Identified violations of resident rights and neglect of care, including delayed bathing and incontinence care, and assessed a fine.
Abuse—Failed to answer call light in a timely manner
30 Apr 2018Inspection
30 Apr 2018Inspection
Found deficiencies related to safe medication administration and assessed a $375 fine.
Licensing—Failed to provide a safe medication administration system
08 Jan 2018Inspection
08 Jan 2018Inspection
Investigated the complaint and found a deficiency in safe medication administration because a resident's medication was not available.
Licensing—Failed to provide a safe medication administration system
04 Jan 2018Abuse: Neglect
04 Jan 2018Abuse: Neglect
Determined that a violation occurred for failing to administer medication as ordered and for maintaining an inadequate medication system, with a $500 fine assessed.
Abuse—Failed to administer medication as ordered
02 Sept 2017Abuse: Neglect
02 Sept 2017Abuse: Neglect
Found a neglect allegation of failing to administer medication as ordered and maintaining an inadequate medication system, with a fine assessed.
Abuse—Failed to administer medication as ordered
15 Aug 2017Abuse: Physical Abuse
15 Aug 2017Abuse: Physical Abuse
Investigated an allegation of abuse and found a failure to protect a resident from rough treatment, compromising safety.
Abuse—Failed to protect resident from rough treatment
03 Aug 2017Inspection
03 Aug 2017Inspection
Concluded that a safe medication administration system was not maintained.
Licensing—Failed to provide a safe medication administration system
11 Jul 2017Inspection
11 Jul 2017Inspection
Found that written policies and procedures promoting high quality services were not implemented, evidenced by frequent refusals to provide service.
Licensing—Failed to provide service
11 Jul 2017Inspection
11 Jul 2017Inspection
Investigated the allegation that medication refusals were not notified to the prescribing physician and to family.
Licensing—Failed to provide service
20 Jun 2017Inspection
20 Jun 2017Inspection
Investigated the allegation and found that palatable meals were not prepared and served in accordance with Food Sanitation Rules.
Licensing—Failed to provide sanitary food service conditions
20 Jun 2017Inspection
20 Jun 2017Inspection
Found that medication administration records were not kept current or accurate. This deficient record-keeping violated required MAR elements.
Licensing—Failed to keep medication record current or accurate
20 Jun 2017Inspection
20 Jun 2017Inspection
Found that service plans did not reflect residents' needs or include their preferences.
Licensing—Failed to properly plan care
28 Apr 2017Inspection
28 Apr 2017Inspection
Investigated the staffing allegation and found insufficient staffing.
Licensing—Failed to provide appropriate staffing
12 Apr 2017Abuse: Neglect
12 Apr 2017Abuse: Neglect
Investigated an allegation of neglect and found a failure to assess and intervene promptly after a resident's fall.
Abuse—Failed to intervene when resident's condition changed
21 Dec 2016Inspection
21 Dec 2016Inspection
Investigated the allegation of an unsafe environment and found a deficiency in emergency and disaster planning requiring annual plan updates.
Licensing—Failed to provide safe environment
03 Dec 2016Abuse: Neglect
03 Dec 2016Abuse: Neglect
Investigated and found a failure to provide appropriate care during a transfer, which led to a resident fall.
Abuse—Failed to provide service
04 Jul 2016Inspection
04 Jul 2016Inspection
Investigated the allegation and found that a safe environment was not provided.
Licensing—Failed to provide safe environment
29 Jun 2016Abuse: Neglect
29 Jun 2016Abuse: Neglect
Investigated a neglect allegation related to falls and found that basic care and services necessary to maintain health and safety were not provided.
Abuse—Failed to adequately care plan related to falls
08 Apr 2016Inspection
08 Apr 2016Inspection
Found that a qualified caregiver was not present as required, resulting in a licensing violation. Fire drill requirements under Fire and Life Safety were cited.
Licensing—Failed to assure that a qualified caregiver was present
31 Mar 2016Abuse: Neglect
31 Mar 2016Abuse: Neglect
Found deficiencies in the medication administration system.
Abuse—Failed to provide a safe medication administration system
09 Feb 2016Abuse: Neglect
09 Feb 2016Abuse: Neglect
Found failure to provide oversight and monitoring of change of condition after reviewing an allegation of neglect.
Abuse—Failed to provide oversight and monitoring of change of condition
30 Jan 2016Abuse: Neglect
30 Jan 2016Abuse: Neglect
Investigated the allegation of failing to provide a safe environment and found that RV2 was not protected from harm.
Abuse—Failed to provide safe environment
20 Jan 2016Inspection
20 Jan 2016Inspection
Found a deficiency in the resident services plan that did not reflect identified needs or provide clear instruction to staff.
Licensing—Failed to follow care plan
19 Jan 2016Inspection
19 Jan 2016Inspection
Investigated and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
29 Dec 2015Abuse: Neglect
29 Dec 2015Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to provide appropriate care; a $400 fine assessed.
Abuse—Failed to provide service
02 Nov 2015Inspection
02 Nov 2015Inspection
Investigated the allegation and found a lack of portable oxygen.
Licensing—Failed to assure adequate supply or equipment
23 Apr 2015Abuse: Neglect
23 Apr 2015Abuse: Neglect
Found that the care plan was not followed, with potential for minor to moderate harm.
Abuse—Failed to follow care plan
11 Feb 2015Abuse: Neglect
11 Feb 2015Abuse: Neglect
Identified failure to provide appropriate care due to inadequate oversight of change of condition; a $300 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
29 Aug 2013Abuse: Neglect
29 Aug 2013Abuse: Neglect
Found the neglect allegation substantiated for failing to properly plan care, and a civil penalty was assessed.
Abuse—Failed to properly plan care
22 May 2012Inspection
22 May 2012Inspection
Identified an inadequate medication regime due to medication not being available.
Licensing—Failed to have medication available
28 Oct 2011Abuse: Financial abuse
28 Oct 2011Abuse: Financial abuse
Investigated the allegation of financial abuse and found a safety deficiency in protecting residents from theft.
Abuse—Failed to provide safe environment
20 Feb 2011Inspection
20 Feb 2011Inspection
Found that a care plan was not followed, with potential for moderate harm.
Licensing—Failed to follow care plan
03 Dec 2010Abuse: Financial abuse
03 Dec 2010Abuse: Financial abuse
Investigated the financial abuse allegation and found a failure to protect RVs from theft of money from RVs' apartment.
Abuse—Failed to provide safe environment
05 Oct 2010Inspection
05 Oct 2010Inspection
Found an inadequate medication system and that a medication was not administered as ordered.
Licensing—Failed to administer medication as ordered
09 Aug 2010Abuse: Neglect
09 Aug 2010Abuse: Neglect
Determined inadequate supervision for a resident and assessed a $300 fine.
Abuse—Failed to assure resident was safe
19 Jul 2010Abuse: Financial abuse
19 Jul 2010Abuse: Financial abuse
Investigated the allegation of financial abuse and found that RV1 was not adequately protected from theft.
Abuse—Failed to provide safe environment
24 Jun 2010Inspection
24 Jun 2010Inspection
Investigated an allegation of unsafe environment and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
19 Apr 2010Abuse: Neglect
19 Apr 2010Abuse: Neglect
Investigated a complaint about unsafe medication administration and care, and identified deficiencies in medication handling and resident care.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Fox Hollow. The information above has not been verified or approved by the owner or operator. For exact information, please contact Fox Hollow directly. There is no cost for this service. We are compensated by the community you select.
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