I placed my mom here and have been very pleased. The facility is beautiful, very clean, and right by the hospital. Staff are friendly, professional and compassionate-Nikki, Cassandra and Billie Jo stood out-and caregivers consistently go above and beyond. Meals are excellent and customizable, activities are well organized and engaging, and management's recent changes have improved organization and morale. Warm, safe, home-like environment I would recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.78·(32)
Overall rating
5
4
3
2
1
Care
3.6
Staff
4.0
Meals
3.3
Amenities
4.2
Value
1.0
Pros
Compassionate, dedicated caregiving staff
Professional and attentive caregiver team
Responsive 24/7 resident support
Strong activity program with an organized director
Continuum-of-care options
High-quality, customizable dining options
Bistro and casual snack amenities
Recently remodeled, modern facility
Clean, well-maintained interiors and sanitization processes
Seaside/city location near hospital and medical offices
Private rooms available in memory-care unit
Safety-conscious infection-control practices
Cons
Inconsistent staffing levels and caregiver shortages
High staff turnover and low employee morale
Variable care-quality consistency across shifts and units
Management instability and frequent leadership changes
Financial/prioritization pressures affecting care decisions
Variable dining quality and meal-service continuity
Weak administrative communication and family engagement
Inconsistent memory-care experience and resident satisfaction
Perceived high cost relative to perceived value
Allegations of aggressive discharge and transfer practices
Summary of reviews
Overall impressions of Spruce Point Assisted Living and Memory Care Community are mixed, with strong positive remarks about frontline staff and facility amenities paired against recurring operational concerns. Many families and visitors highlight compassionate, attentive caregivers, a responsive 24/7 approach to resident needs, and a welcoming, social resident community. The building itself is frequently described as recently remodeled, clean, and well appointed, with a seaside/city location convenient to hospital and medical offices. Amenities such as a bistro, large communal spaces, private memory-care rooms, and infection-control practices are cited as strengths.
Care quality and staffing present a split picture. Several accounts praise individual caregivers by name and describe personalized, resident-first attention; others identify inconsistent staffing levels, frequent turnover, and morale issues that correlate with variability in day-to-day care. Reviewers describe delays in responsiveness at times and uneven performance across shifts and units. The net effect is that quality can feel reliable when stable staffing is present but vulnerable to degradation during periods of employee churn.
Dining and activities likewise show both strong and weak elements. Multiple reviewers compliment the food — noting customizable meals, attention to dietary needs, and exceptionally prepared dishes — and the presence of light-lunch/snack options through the bistro. At the same time, others report a decline in dining quality and intermittent service shortfalls, pointing to inconsistent meal-service continuity. The activities program is described as robust and professionally run, with an engaged activity director and a full calendar; however, some families found stimulation insufficient for certain residents or inconsistent staff involvement in activities.
Facility operations and management evolve as a notable theme. The community has experienced recent leadership transitions and ownership/management changes; some families endorse new administration for stabilizing staff and improving safety practices, while others criticize management decisions as financially driven and insufficiently communicative. There are serious concerns framed as allegations regarding discharge and transfer practices and about administrative communication and family engagement. Additionally, restrictive internal policies around vendor coordination (for example, external cleaning services) have been raised as operational friction points.
Taken together, the pattern suggests a community with strong physical assets and many committed frontline caregivers, but with operational vulnerabilities that prospective residents and families should evaluate directly. Recommended points to verify during a tour or intake conversation include current staffing ratios and turnover metrics, meal service at typical dining times, the memory-care unit’s daily routines and atmosphere, written discharge/transfer policies, and recent management or ownership changes. Those steps will help clarify whether the current operational state matches the positive aspects many families experienced or the concerns others described.
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Location
Spruce Point is located at 375 9th St, Florence, OR, 97439.
About Spruce Point
Spruce Point Assisted Living and Memory Care is a welcoming and compassionate community nestled along the picturesque Oregon coast, just minutes from the renowned Heceta Lighthouse and the charming downtown Florence shopping district. Since first opening its doors to the Florence community in 1995, Spruce Point has been dedicated to offering residents a life-affirming environment that balances the freedom of independence with the security of attentive nursing assistance. The community prides itself on its steadfast mission to serve each resident with unwavering commitment, companionship, and the highest quality of care, all in a safe and enriching home setting.
Residents at Spruce Point Assisted Living and Memory Care benefit from a holistic approach centered on honoring their individuality, values, and desires for purposeful living. Upon move-in, every new resident undergoes a comprehensive assessment by a licensed nurse to thoughtfully evaluate their physical, emotional, and functional needs. A reassessment during the first 30 days and then at least quarterly, or as needed due to a change in condition, ensures each person receives personalized care that evolves alongside their changing needs. This attention to detail supports each resident in living life to the fullest while ensuring safety and comfort remain at the forefront.
The supportive environment at Spruce Point includes access to a wide array of services designed to make daily living easier and more enjoyable. Assistance is available for everyday activities such as bathing, grooming, dressing, medication management, and escorts to meals and campus events. Staff can also provide support for specific health needs, including diabetes management, nebulizer and oxygen use, and catheter or ostomy care where it is needed. Housekeeping and laundry services are provided regularly, relieving residents of household chores, while grounds and apartment maintenance, as well as 24/7 emergency maintenance, add to a worry-free lifestyle.
To promote a sense of vitality and community engagement, Spruce Point offers chef-prepared meals, fitness classes, and a calendar full of daily events designed to stimulate both body and mind. Residents can take advantage of the inviting salon with spa services or enjoy the beautiful coastal surroundings just steps from their door. Free parking and scheduled transportation make social outings and errands effortless, and the emergency alert system provides families and residents alike with peace of mind.
The team at Spruce Point is dedicated to fostering meaningful relationships rooted in compassion, trust, and understanding. Every caregiver and staff member is highly trained and committed to celebrating the unique needs and backgrounds of each resident, creating an inclusive atmosphere where seniors can thrive, make memories, and truly feel at home. The warm, lively environment, coupled with an unwavering focus on personalized care, distinguishes Spruce Point Assisted Living and Memory Care as a beloved part of the Florence community and a haven for those seeking to live their best life on the Oregon coast.
People often ask...
Spruce Point offers competitive pricing, with rates starting at a cost of $6,481 per month.
Spruce Point offers assisted living and memory care.
There are 30 photos of Spruce Point on Mirador.
The full address for this community is 375 9th St, Florence, OR 97439.
No, Spruce Point does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified deficiencies in ABST completion and quarterly updates for residents. Found fire drills missing required components and staff training on alternate months, and administration compliance issues.
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Fire and Life Safety: Safety
Deficiency—Administration Compliance
02 Jul 2025Kitchen
02 Jul 2025Kitchen
Identified multiple deficiencies in kitchen sanitation, food safety, and memory care dining practices, including dirty areas and equipment, improper temperatures, and missing posted menus.
Investigated a complaint found that a staff member diverted a resident's pain medication and logged it as given, while the resident was financially exploited. The care setting failed to keep residents free from financial exploitation.
Licensing—Failure to provide a system that prevents theft or misuse of medication
08 May 2025Inspection
08 May 2025Inspection
Investigated the allegation of financial exploitation and found that a staff member signed out the resident's narcotic pain medication but did not give it to the resident and allegedly took it.
Licensing—Failed to protect resident from financial exploitation
15 Jul 2024Licensure
15 Jul 2024Licensure
Determined substantial compliance with meal service requirements and food sanitation rules.
Deficiency—Comment
15 Jul 2024Licensure
15 Jul 2024Licensure
Determined substantial compliance with meal service requirements and food sanitation rules.
Deficiency—Comment
27 Jun 2024Inspection
27 Jun 2024Inspection
Determined that a theft of medication occurred and safeguards to prevent theft were inadequate.
Licensing—Failure to provide a system that prevents theft or misuse of medication
12 Jul 2023Licensure
12 Jul 2023Licensure
Concluded substantial compliance after a follow-up visit; prior kitchen sanitation and repair deficiencies were addressed.
Identified multiple cleanliness and repair deficiencies in the kitchen during the initial inspection, with several items requiring corrective actions. A follow-up visit found substantial compliance with the applicable food sanitation rules.
Identified deficiencies in medication administration, fire safety documentation, and building maintenance. Found failures to follow physician orders for a diuretic, incomplete fire drill records, and environmental repair needs.
Identified verbal abuse toward a resident and a failure to protect the resident from inappropriate staff comments.
Licensing—Failed to protect resident from verbal abuse
27 Jul 2022Validation
27 Jul 2022Validation
Found multiple deficiencies across administration, care planning, medications, nutrition, activities, meals sanitation, resident health, training, and environment.
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
15 Dec 2021Inspection
15 Dec 2021Inspection
Found a Level 2 violation related to a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
13 Nov 2021Abuse: Neglect
13 Nov 2021Abuse: Neglect
Found that the care plan was not followed, leading to a bed alarm being turned off and a skin injury; identified as abuse/neglect with a fine assessed.
Abuse—Failed to follow care plan
18 Jun 2021Abuse: Neglect
18 Jun 2021Abuse: Neglect
Investigated a sexual abuse report and found failures to report, investigate, and respond, risking loss of physical evidence and placing the alleged victim at risk of serious harm.
Abuse—Failed to report potential or suspected abuse
03 May 2021Inspection
03 May 2021Inspection
Found that a resident’s medication was not protected from theft, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
17 Sept 2020Abuse: Neglect
17 Sept 2020Abuse: Neglect
Identified a deficiency in medication administration safety resulting in a level 2 neglect finding and a $375 fine.
Abuse—Failed to provide a safe medication administration system
31 Mar 2020Inspection
31 Mar 2020Inspection
Found that a resident's money was taken by an unknown staff member, constituting financial exploitation and abuse, and protection from theft was inadequate.
Licensing—Failed to protect resident from financial exploitation
12 Mar 2020Abuse: Neglect
12 Mar 2020Abuse: Neglect
Investigated a fall incident and found the care plan did not address fall risk or independence in using the restroom. This constitutes abuse and neglect, with a fine assessed.
Abuse—Failed to properly plan care
05 Mar 2020Inspection
05 Mar 2020Inspection
Investigated and found that a resident was not protected from financial exploitation after medication disappeared and was taken by unknown staff.
Licensing—Failed to protect resident from financial exploitation
04 Mar 2020Inspection
04 Mar 2020Inspection
Investigated an allegation of failing to provide a safe environment; found narcotics were missing and taken by an unknown staff member, constituting financial exploitation and abuse.
Licensing—Failed to provide safe environment
02 Mar 2020Inspection
02 Mar 2020Inspection
Determined a deficiency in administering medication as ordered.
Licensing—Failed to administer medication as ordered
27 Feb 2020Inspection
27 Feb 2020Inspection
Investigated an allegation that narcotic medications went missing from a resident's room and found this constituted financial exploitation and abuse. Also determined there was a failure to protect the resident from exploitation.
Licensing—Failed to provide safe environment
27 Feb 2020Inspection
27 Feb 2020Inspection
Investigated a complaint about failing to administer medication as ordered; found neglect of care constituting abuse and a deficient medication administration system.
Licensing—Failed to administer medication as ordered
26 Feb 2020Inspection
26 Feb 2020Inspection
Found that a resident was financially exploited when medications were taken from their room by an unknown person, and protections against exploitation were not provided.
Licensing—Failed to provide safe environment
20 Feb 2020Inspection
20 Feb 2020Inspection
Found a violation for failing to administer medication as ordered.
Licensing—Failed to administer medication as ordered
25 Jan 2020Inspection
25 Jan 2020Inspection
Investigated the allegation of not administering medication as ordered and found two days of missed doses due to late ordering, violating the rules.
Licensing—Failed to administer medication as ordered
17 Jan 2020Inspection
17 Jan 2020Inspection
Found that medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
26 Dec 2019Inspection
26 Dec 2019Inspection
Investigated and found a failure to provide a safe environment related to financial exploitation and abuse.
Licensing—Failed to provide safe environment
16 Sept 2019Inspection
16 Sept 2019Inspection
Investigated and identified failure to report suspected abuse; a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
16 Sept 2019Abuse: Neglect
16 Sept 2019Abuse: Neglect
Investigated a neglect allegation and found that basic care and transportation for medical or social purposes were not provided, resulting in risk of serious harm.
Abuse—Failed to provide transportation for medical or social purposes
16 Sept 2019Inspection
16 Sept 2019Inspection
Investigated and found failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
16 Sept 2019Abuse: Neglect
16 Sept 2019Abuse: Neglect
Identified neglect of basic care that created a risk of serious harm.
Abuse—Failed to provide transportation for medical or social purposes
26 Aug 2019Inspection
26 Aug 2019Inspection
Found failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
26 Aug 2019Abuse: Neglect
26 Aug 2019Abuse: Neglect
Identified neglect related to falls due to inadequate supervision, causing harm, and a $500 fine was assessed.
Abuse—Failed to adequately care plan related to falls
25 Aug 2019Abuse: Neglect
25 Aug 2019Abuse: Neglect
Investigated a complaint of neglect. Found that basic peri care was not provided, resulting in a serious loss of personal dignity, and a $250 fine was assessed.
Abuse—Failed to provide peri care
25 Aug 2019Inspection
25 Aug 2019Inspection
Determined that suspected abuse was not reported.
Licensing—Failed to report potential or suspected abuse
19 Aug 2019Abuse: Neglect
19 Aug 2019Abuse: Neglect
Found failures to screen or assess after falls, leading to neglect and abuse. Falls were not investigated or documented, and injuries were not reported.
Abuse—Failed to perform adequate screening or assessment
15 Aug 2019Condition
15 Aug 2019Condition
Determined a licensing violation for failing to provide a safe environment, with immediate jeopardy identified during the survey.
Regulatory Action—Failed to provide safe environment
15 Aug 2019Condition
15 Aug 2019Condition
Investigated allegation of failing to provide a safe environment; immediate jeopardy identified during survey.
Regulatory Action—Failed to provide safe environment
13 Aug 2019Abuse: Neglect
13 Aug 2019Abuse: Neglect
Identified neglect of a resident due to inadequate supervision, resulting in harm, with a fine assessed.
Abuse—Failed to provide service
23 Jul 2019Abuse: Neglect
23 Jul 2019Abuse: Neglect
Determined a neglect finding for failing to provide adequate supervision, resulting in physical harm, and assessed a $1125 fine.
Abuse—Failed to adequately care plan related to falls
04 Jul 2019Abuse: Neglect
04 Jul 2019Abuse: Neglect
Found neglect for failing to provide a safe environment and basic care, resulting in actual physical harm; assessed a $1,500 fine.
Abuse—Failed to provide safe environment
18 Jun 2019Abuse: Neglect
18 Jun 2019Abuse: Neglect
Found neglect due to failing to provide adequate supervision, creating a risk of serious harm to a resident.
Abuse—Failed to provide safe environment
16 May 2019Abuse: Neglect
16 May 2019Abuse: Neglect
Investigated a neglect allegation and found inadequate supervision causing harm and discomfort; assessed a $15,000 fine.
Abuse—Failed to follow care plan
07 May 2019Abuse: Neglect
07 May 2019Abuse: Neglect
Found neglect due to failing to provide adequate supervision, which resulted in physical harm and unreasonable discomfort.
Abuse—Failed to provide safe environment
07 May 2019Inspection
07 May 2019Inspection
Investigated the allegation of failing to report suspected abuse; findings show a failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
06 May 2019Inspection
06 May 2019Inspection
Investigated and determined that there was a failure to report suspected abuse, resulting in a $1000 fine.
Licensing—Failed to report potential or suspected abuse
06 May 2019Abuse: Neglect
06 May 2019Abuse: Neglect
Determined neglect occurred and assessed a $500 fine.
Abuse—Failed to provide safe environment
03 Apr 2019Inspection
03 Apr 2019Inspection
Investigated and found a licensing violation for failing to assure timely medical treatment, resulting in unreasonable discomfort.
Licensing—Failed to assure timely medical treatment
03 Apr 2019Inspection
03 Apr 2019Inspection
Investigated the allegation of failing to report potential or suspected abuse and identified a failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
03 Apr 2019Abuse: Neglect
03 Apr 2019Abuse: Neglect
Investigated and found neglect in providing medical assistance that caused unnecessary discomfort.
Abuse—Failed to assure timely medical treatment
27 Feb 2019Inspection
27 Feb 2019Inspection
Investigated the staffing allegation and found insufficient direct care staffing to meet scheduled and unscheduled resident needs. Residents waited 45 minutes to an hour for assistance with transfers.
Licensing—Failed to provide appropriate staffing
13 Feb 2019Inspection
13 Feb 2019Inspection
Found a failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
13 Feb 2019Abuse: Neglect
13 Feb 2019Abuse: Neglect
Investigated a neglect allegation and found inadequate supervision that caused significant emotional harm; a $500 fine was assessed.
Abuse—Failed to properly plan care
05 Dec 2018Abuse: Neglect
05 Dec 2018Abuse: Neglect
Investigated a neglect allegation and found that basic care related to falls was not provided, resulting in physical harm, with a fine assessed.
Abuse—Failed to adequately care plan related to falls
01 Oct 2018Inspection
01 Oct 2018Inspection
Determined that a medication administration violation occurred, resulting in physical harm.
Licensing—Failed to administer medication as ordered
16 Sept 2018Abuse: Neglect
16 Sept 2018Abuse: Neglect
Found neglect due to inadequate supervision resulting in physical harm; assessed a $1,350 fine.
Abuse—Failed to follow care plan
31 Jul 2018Abuse: Neglect
31 Jul 2018Abuse: Neglect
Found neglect due to inadequate supervision that caused resident discomfort; a $188 fine assessed.
Abuse—Failed to follow care plan
15 Jul 2018Abuse: Neglect
15 Jul 2018Abuse: Neglect
Found a substantiated neglect allegation for failing to adequately plan care related to falls. A $375 fine was assessed.
Abuse—Failed to adequately care plan related to falls
21 Apr 2018Abuse: Neglect
21 Apr 2018Abuse: Neglect
Found inadequate supervision resulting in a resident-to-resident altercation; a $188 fine assessed.
Abuse—Failed to provide safe environment
02 Apr 2018Inspection
02 Apr 2018Inspection
Investigated an allegation of inadequate screening or assessment and failure to intervene; found that screening was inadequate and intervention was lacking.
Licensing—Failed to perform adequate screening or assessment
17 Oct 2017Inspection
17 Oct 2017Inspection
Found that the care plan was not followed.
Licensing—Failed to follow care plan
20 Aug 2017Abuse: Neglect
20 Aug 2017Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to provide appropriate care. An $8,500 fine was assessed.
Abuse—Failed to follow care plan
15 Aug 2017Abuse: Financial abuse
15 Aug 2017Abuse: Financial abuse
Investigated an allegation of financial exploitation and found a resident was not protected from theft.
Abuse—Failed to protect resident from financial exploitation
26 Jun 2017Inspection
26 Jun 2017Inspection
Investigated the allegation that resident records were not kept confidential and identified a deficiency related to confidentiality of records.
Licensing—Failed to assure resident rights
26 Jun 2017Inspection
26 Jun 2017Inspection
Investigated a housekeeping allegation and found the premises were not kept free from unpleasant odors.
Licensing—Failed to provide appropriate housekeeping services
26 Jun 2017Abuse: Neglect
26 Jun 2017Abuse: Neglect
Investigated the neglect allegation and found inadequate care provided to a resident. The finding identified failure to follow a prescribed care plan.
Abuse—Failed to follow care plan
26 Jun 2017Inspection
26 Jun 2017Inspection
Identified deficiencies related to incomplete quarterly service plan evaluations. The service plan did not reflect residents' needs and preferences as required.
Licensing—Failed to keep resident record current or accurate
26 Jun 2017Inspection
26 Jun 2017Inspection
Identified a licensing violation because employees worked unsupervised before background checks were completed and the required process was not followed.
Licensing—Failed to hire according to administrative rules
06 Jun 2017Inspection
06 Jun 2017Inspection
Investigated and found deficiencies in sanitary food service conditions, including a dirty kitchen and unpalatable food.
Licensing—Failed to provide sanitary food service conditions
06 Jun 2017Inspection
06 Jun 2017Inspection
Found insufficient qualified awake caregivers to meet the 24-hour scheduled and unscheduled needs of residents.
Licensing—Failed to provide appropriate staffing
06 Jun 2017Inspection
06 Jun 2017Inspection
Investigated the allegation and found that injuries of unknown origin were not reported to Adult Protective Services as required.
Licensing—Failed to investigate injury of unknown origin to rule out abuse
06 Jun 2017Inspection
06 Jun 2017Inspection
Investigated allegation and found service plans were not implemented to reflect resident needs and preferences.
Licensing—Failed to provide service
05 Jun 2017Abuse: Neglect
05 Jun 2017Abuse: Neglect
Found that a resident's fall was not prevented due to inadequate care planning related to falls.
Abuse—Failed to adequately care plan related to falls
27 Apr 2017Inspection
27 Apr 2017Inspection
Investigated a complaint and found a failure to provide a safe environment. A civil penalty was assessed.
Licensing—Failed to provide safe environment
26 Apr 2017Abuse: Neglect
26 Apr 2017Abuse: Neglect
Investigated the allegation of neglect and found a failure to maintain a secure environment resulting in inappropriate behavior.
Abuse—Failed to intervene when resident's condition changed
01 Apr 2017Inspection
01 Apr 2017Inspection
Identified a violation for failing to provide a secure environment, resulting in resident-to-resident inappropriate touching.
Licensing—Failed to provide safe environment
17 Nov 2016Inspection
17 Nov 2016Inspection
Investigated the allegation and found a failure to rule out abuse on incident reports.
Licensing—Failed to investigate injury of unknown origin to rule out abuse
16 Nov 2016Inspection
16 Nov 2016Inspection
Investigated the allegation that resident records were not kept current or accurate and found a deficiency for failing to update service plans.
Licensing—Failed to keep resident record current or accurate
16 Nov 2016Inspection
16 Nov 2016Inspection
Identified a deficiency because the interior was not free from unpleasant odors. The finding references a rule requiring a residential care interior to be odor-free.
Licensing—Failed to provide appropriate housekeeping services
16 Nov 2016Inspection
16 Nov 2016Inspection
Found that the current staffing plan was not posted.
Licensing—Failed to make facility or resident records accessible
16 Nov 2016Inspection
16 Nov 2016Inspection
Found a failure to comply with nursing delegation requirements, substantiating a licensing violation.
Licensing—Failed to comply with nursing delegation requirement
16 Nov 2016Inspection
16 Nov 2016Inspection
Found lack of policies and procedures to prevent and appropriately respond to any incident.
Licensing—Failed to assure resident rights
16 Nov 2016Inspection
16 Nov 2016Inspection
Found a deficiency for failing to provide a daily program of social and recreational activities.
Licensing—Failed to provide appropriate activities
16 Nov 2016Inspection
16 Nov 2016Inspection
Determined that laundry services were not provided as required by the rule.
Licensing—Failed to provide appropriate housekeeping services
16 Nov 2016Inspection
16 Nov 2016Inspection
Found insufficient staffing to meet residents' 24-hour and unscheduled needs as required by rules.
Licensing—Failed to provide appropriate staffing
16 Nov 2016Inspection
16 Nov 2016Inspection
Found a missing lost-item procedure related to resident rights protections.
Licensing—Failed to assure resident rights
16 Nov 2016Inspection
16 Nov 2016Inspection
Found a deficiency related to housekeeping services because resident rooms, dining areas, and common areas were not cleaned as required.
Licensing—Failed to provide appropriate housekeeping services
16 Nov 2016Inspection
16 Nov 2016Inspection
Investigated the allegation of failing to communicate necessary information and found a change of condition monitoring violation.
Licensing—Failed to communicate necessary information
16 Nov 2016Inspection
16 Nov 2016Inspection
Found that service plans were not followed as required. The findings indicate plans did not reflect residents' needs and were not completed and updated as required.
Licensing—Failed to provide service
26 Oct 2016Inspection
26 Oct 2016Inspection
Investigated the allegation that care was not properly planned and found that a resident was not allowed to communicate with his/her spouse.
Licensing—Failed to properly plan care
09 Sept 2016Abuse: Physical Abuse
09 Sept 2016Abuse: Physical Abuse
Investigated a physical abuse case and found that restraints were used to complete care, risking resident harm.
Abuse—Failed to protect resident from rough treatment
17 Aug 2016Inspection
17 Aug 2016Inspection
Identified non-compliance with abuse reporting on incident reports.
Licensing—Failed to report potential or suspected abuse
09 Aug 2016Abuse: Neglect
09 Aug 2016Abuse: Neglect
Investigated an allegation of neglect related to fall care planning and identified risk from repeated falls; a $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
08 Aug 2016Abuse: Financial abuse
08 Aug 2016Abuse: Financial abuse
Concluded that residents reported property missing from their rooms, supporting the financial abuse allegation.
Abuse—Failed to provide safe environment
29 Jul 2016Abuse: Physical Abuse
29 Jul 2016Abuse: Physical Abuse
Investigated the allegation of physical abuse and found a failure to protect a resident from rough treatment.
Abuse—Failed to protect resident from rough treatment
25 May 2016Abuse: Neglect
25 May 2016Abuse: Neglect
Investigated abuse/neglect allegation and found a failure to assess and intervene, creating an unsafe environment for residents.
Abuse—Failed to provide safe environment
26 Apr 2016Abuse: Neglect
26 Apr 2016Abuse: Neglect
Investigated the neglect allegation and found a failure to assess and intervene. The issue involved neglect with potential for harm.
Abuse—Failed to provide safe environment
13 Jan 2016Inspection
13 Jan 2016Inspection
Determined that the allegation of failing to administer medications as ordered was substantiated.
Licensing—Failed to administer medication as ordered
25 Dec 2015Inspection
25 Dec 2015Inspection
Investigated and found failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
01 Nov 2015Inspection
01 Nov 2015Inspection
Investigated a complaint and found a licensing violation for failure to provide appropriate care, including resident-to-resident altercations and unwitnessed/unreported falls.
Licensing—Failed to provide service
01 Nov 2015Inspection
01 Nov 2015Inspection
Found failure to follow the service plan regarding the showering schedule for RV.
Licensing—Failed to follow care plan
07 Oct 2015Abuse: Neglect
07 Oct 2015Abuse: Neglect
Investigated the allegation and found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
30 Sept 2015Abuse: Financial abuse
30 Sept 2015Abuse: Financial abuse
Found a failure to provide a secure environment, resulting in a theft.
Abuse—Failed to provide safe environment
08 Jul 2015Inspection
08 Jul 2015Inspection
Found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
01 Jan 2015Abuse: Neglect
01 Jan 2015Abuse: Neglect
Investigated a complaint and found a deficient medication system.
Abuse—Failed to provide a safe medication administration system
26 Nov 2014Abuse: Neglect
26 Nov 2014Abuse: Neglect
Found deficiencies in assessing and intervening for fall-related care.
Abuse—Failed to adequately care plan related to falls
18 Nov 2014Abuse: Neglect
18 Nov 2014Abuse: Neglect
Investigated a complaint alleging abuse/neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
01 Nov 2014Inspection
01 Nov 2014Inspection
Found that the care plan was not followed, resulting in a substantiated licensing violation.
Licensing—Failed to follow care plan
22 Sept 2014Inspection
22 Sept 2014Inspection
Investigated an allegation of failing to assure resident rights and identified a deficiency for failing to protect a resident from inappropriate verbal comments.
Licensing—Failed to assure resident rights
09 Aug 2014Abuse: Physical Abuse
09 Aug 2014Abuse: Physical Abuse
Investigated the allegation and found a resident was subjected to physical abuse and not protected.
Abuse—Failed to protect resident from rough treatment
01 Aug 2014Inspection
01 Aug 2014Inspection
Found inadequate fall care planning and related care, leading to insufficient care.
Licensing—Failed to adequately care plan related to falls
22 Jul 2014Inspection
22 Jul 2014Inspection
Investigated the complaint and found inadequate care, including issues with a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
19 Jul 2014Abuse: Neglect
19 Jul 2014Abuse: Neglect
Found a failure to assess and intervene regarding a resident's behavior.
Abuse—Failed to address resident's behavior
09 Jul 2014Abuse: Neglect
09 Jul 2014Abuse: Neglect
Investigated and found a failure to assess and intervene when a resident's condition changed.
Abuse—Failed to intervene when resident's condition changed
26 Jun 2014Abuse: Neglect
26 Jun 2014Abuse: Neglect
Investigated an allegation of neglect and found failure to assist with toileting; a $400 fine was assessed.
Abuse—Failed to assist with toileting
02 Jun 2014Abuse: Financial abuse
02 Jun 2014Abuse: Financial abuse
Found violations involving failure to protect residents from theft, risking financial exploitation.
Abuse—Failed to protect resident from financial exploitation
19 May 2014Abuse: Neglect
19 May 2014Abuse: Neglect
Found inadequate care and supervision that led to multiple ongoing falls.
Abuse—Failed to adequately care plan related to falls
24 Mar 2014Abuse: Financial abuse
24 Mar 2014Abuse: Financial abuse
Found that residents were not protected from theft, indicating financial exploitation.
Abuse—Failed to protect resident from financial exploitation
05 Mar 2014Inspection
05 Mar 2014Inspection
Investigated and identified deficiencies in medication administration safety and in following a care plan.
Licensing—Failed to provide a safe medication administration system
13 Oct 2013Abuse: Neglect
13 Oct 2013Abuse: Neglect
Investigated an allegation of neglect related to falls; found failure to assess and intervene, and a $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
04 Oct 2013Abuse: Neglect
04 Oct 2013Abuse: Neglect
Investigated and found a failure to provide a secure environment, resulting in a $200 fine.
Abuse—Failed to follow care plan
11 Jul 2013Abuse: Neglect
11 Jul 2013Abuse: Neglect
Investigated a neglect allegation and found failures in assessing and intervening in care planning.
Abuse—Failed to properly plan care
05 Jun 2013Abuse: Neglect
05 Jun 2013Abuse: Neglect
Investigated an abuse/neglect allegation and identified a failure to assess and intervene regarding resident behavior.
Abuse—Failed to address resident's behavior
27 May 2013Inspection
27 May 2013Inspection
Found a failure to follow the care plan.
Licensing—Failed to follow care plan
11 Mar 2013Abuse: Neglect
11 Mar 2013Abuse: Neglect
Investigated and substantiated a neglect allegation for failing to intervene when a resident's condition changed, with a $300 fine assessed.
Abuse—Failed to intervene when resident's condition changed
29 Jan 2013Abuse: Neglect
29 Jan 2013Abuse: Neglect
Found a neglect allegation substantiated due to failing to obtain a medical order and provide appropriate care to a resident.
Abuse—Failed to obtain medical order
02 Jan 2013Inspection
02 Jan 2013Inspection
Found a safety deficiency when a former caregiver bathed a resident, creating unsafe conditions. The issue involved a minor-harm risk.
Licensing—Failed to follow care plan
02 Nov 2012Inspection
02 Nov 2012Inspection
Found involuntary seclusion of a resident by holding them in a locked memory care unit without proper authority.
Licensing—Failed to properly admit or re-admit
28 Apr 2012Abuse: Physical Abuse
28 Apr 2012Abuse: Physical Abuse
Investigated an allegation of physical abuse and found a failure to protect a resident from rough treatment, resulting in an unsafe environment.
Abuse—Failed to protect resident from rough treatment
19 Apr 2012Abuse: Neglect
19 Apr 2012Abuse: Neglect
Investigated the allegation of neglect and found failure to follow the care plan, indicating moderate harm or potential for serious harm.
Abuse—Failed to follow care plan
12 Feb 2012Abuse: Neglect
12 Feb 2012Abuse: Neglect
Investigated and found a failure to provide a safe environment, indicating neglect.
Abuse—Failed to provide safe environment
15 May 2011Inspection
15 May 2011Inspection
Investigated an allegation that resident rights were not protected and concluded there was a failure to protect a resident from physical abuse.
Licensing—Failed to assure resident rights
07 Sept 2010Inspection
07 Sept 2010Inspection
Identified a failure to protect a resident from theft.
Licensing—Failed to provide safe environment
12 Aug 2010Abuse: Neglect
12 Aug 2010Abuse: Neglect
Identified a deficiency in providing a safe medication administration system that could lead to harm.
Abuse—Failed to provide a safe medication administration system
05 Aug 2010Abuse: Neglect
05 Aug 2010Abuse: Neglect
Found deficiencies related to falls care planning and protecting a resident from physical harm.
Abuse—Failed to adequately care plan related to falls
01 Jun 2010Abuse: Financial abuse
01 Jun 2010Abuse: Financial abuse
Found failure to protect RVs from theft.
Abuse—Failed to provide safe environment
25 Apr 2010Abuse: Physical Abuse
25 Apr 2010Abuse: Physical Abuse
Determined that residents were not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
25 Apr 2010Abuse: Verbal/Mental abuse
25 Apr 2010Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and determined that residents were not adequately protected from threats and inappropriate verbal comments.
Abuse—Failed to protect resident from mental or emotional abuse
16 Feb 2010Inspection
16 Feb 2010Inspection
Determined that there was an inadequate screening or assessment and failure to intervene.
Licensing—Failed to perform adequate screening or assessment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Spruce Point. The information above has not been verified or approved by the owner or operator. For exact information, please contact Spruce Point directly. There is no cost for this service. We are compensated by the community you select.
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