Pricing ranges from
    $6,481 – 8,425/month

    Spruce Point

    375 9th St, Florence, OR 97439
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.92·(36)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.3
    • Amenities

      4.2
    • Value

      1.0

    Pros

    • Compassionate, attentive caregiving staff
    • Responsive move-in coordination and family support
    • Strong, organized activity program with active director
    • Continuum-of-care option (independent to higher care levels)
    • Customizable meals and accommodations for dietary needs
    • On-site bistro and casual dining spaces
    • Clean, newly remodeled facility interiors
    • Seaside location with immediate access to hospital and doctors
    • Comfortable private rooms and prepared move-in spaces
    • Safety-conscious infection-control practices
    • Regular social events and communal viewing (sports nights, TV)
    • 24/7 staff accessibility and resident-first orientation

    Cons

    • Inconsistent staffing levels and short-staffing
    • High staff turnover and low workforce morale
    • Variable care-quality and responsiveness to needs
    • Declining or inconsistent dining quality over time
    • Management instability and frequent leadership changes
    • Perceived profit-driven operational priorities
    • Concerning communication and family-relations practices
    • Variable quality in the memory-care unit environment
    • High cost of care and pricing concerns

    Summary of reviews

    The reviews present a strongly mixed but coherent picture. Positive commentary centers on direct-care staff and the physical environment: many families describe compassionate, attentive caregivers, reliable move-in coordination, and room preparation that eased transitions. The facility’s location — a seaside city setting with a hospital nearby — and a recent remodel are consistently praised, as are on-site amenities such as a bistro, customizable meals, and a well-organized activities program led by an engaged director. Several accounts highlight 24/7 accessibility and a resident-first approach from front-line caregivers.

    At the same time, a recurring operational concern is inconsistent staffing. Multiple narratives describe short-staffing, high turnover, and low morale among care teams; these workforce issues are associated with variable responsiveness and uneven care-quality. Dining is another polarized area: some reviewers commend outstanding, customizable meals, while others describe a perceived decline in food quality and nutrition. Activity offerings are available and organized, but participation and stimulation appear to vary depending on staff engagement and program leadership.

    Management and organizational stability emerge as a notable fault line. Reviews reference frequent leadership changes and contrasting impressions of new administrators — with some families noting improvements under new management and others describing policies that feel profit-driven. Serious allegations have been made about threatening eviction communications and problematic hospital-discharge practices; these claims are significant and should be independently verified with the facility and local regulatory sources. Communication style with families is also described as inconsistent: some families receive informative, compassionate updates, while others report adversarial or unclear interactions.

    For prospective residents and families: the facility offers many desirable, concrete strengths (compassionate frontline staff, modern facility, proximity to medical care, and flexible dining options), but these coexist with operational risks tied to staffing, management turnover, and inconsistent processes in memory care and dining. When evaluating this community, families should ask targeted questions about current staffing ratios and turnover, recent changes in leadership and their implementation plans, specific memory-care staffing and programming, dining menus and nutrition oversight, and written policies on discharge/eviction and hospital transfers. Observing dayroom activity, mealtimes, and recent family communication examples during a tour can help clarify whether the facility’s current operations match the positive aspects highlighted by many families.

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    Location

    Spruce Point is located at 375 9th St, Florence, OR, 97439.

    About Spruce Point

    Spruce Point Assisted Living and Memory Care is a welcoming and compassionate community nestled along the picturesque Oregon coast, just minutes from the renowned Heceta Lighthouse and the charming downtown Florence shopping district. Since first opening its doors to the Florence community in 1995, Spruce Point has been dedicated to offering residents a life-affirming environment that balances the freedom of independence with the security of attentive nursing assistance. The community prides itself on its steadfast mission to serve each resident with unwavering commitment, companionship, and the highest quality of care, all in a safe and enriching home setting.

    Residents at Spruce Point Assisted Living and Memory Care benefit from a holistic approach centered on honoring their individuality, values, and desires for purposeful living. Upon move-in, every new resident undergoes a comprehensive assessment by a licensed nurse to thoughtfully evaluate their physical, emotional, and functional needs. A reassessment during the first 30 days and then at least quarterly, or as needed due to a change in condition, ensures each person receives personalized care that evolves alongside their changing needs. This attention to detail supports each resident in living life to the fullest while ensuring safety and comfort remain at the forefront.

    The supportive environment at Spruce Point includes access to a wide array of services designed to make daily living easier and more enjoyable. Assistance is available for everyday activities such as bathing, grooming, dressing, medication management, and escorts to meals and campus events. Staff can also provide support for specific health needs, including diabetes management, nebulizer and oxygen use, and catheter or ostomy care where it is needed. Housekeeping and laundry services are provided regularly, relieving residents of household chores, while grounds and apartment maintenance, as well as 24/7 emergency maintenance, add to a worry-free lifestyle.

    To promote a sense of vitality and community engagement, Spruce Point offers chef-prepared meals, fitness classes, and a calendar full of daily events designed to stimulate both body and mind. Residents can take advantage of the inviting salon with spa services or enjoy the beautiful coastal surroundings just steps from their door. Free parking and scheduled transportation make social outings and errands effortless, and the emergency alert system provides families and residents alike with peace of mind.

    The team at Spruce Point is dedicated to fostering meaningful relationships rooted in compassion, trust, and understanding. Every caregiver and staff member is highly trained and committed to celebrating the unique needs and backgrounds of each resident, creating an inclusive atmosphere where seniors can thrive, make memories, and truly feel at home. The warm, lively environment, coupled with an unwavering focus on personalized care, distinguishes Spruce Point Assisted Living and Memory Care as a beloved part of the Florence community and a haven for those seeking to live their best life on the Oregon coast.

    People often ask...

    Spruce Point offers competitive pricing, with rates starting at a cost of $6,481 per month.

    Spruce Point offers assisted living and memory care.

    There are 41 photos of Spruce Point on Mirador.

    The full address for this community is 375 9th St, Florence, OR 97439.

    No, Spruce Point does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R359
    StatusActive
    Facility typeResidential Care Facility
    Capacity25 residents
    LicenseeFlorence SL LLC
    EffectiveApril 8th, 2009
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    142

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    03 Dec 2025Licensure
    Identified deficiencies in ABST completion and quarterly updates for residents. Found fire drills missing required components and staff training on alternate months, and administration compliance issues.
    • Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
    • Deficiency—Fire and Life Safety: Safety
    • Deficiency—Administration Compliance
    02 Jul 2025Kitchen
    Identified multiple deficiencies in kitchen sanitation, food safety, and memory care dining practices, including dirty areas and equipment, improper temperatures, and missing posted menus.
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    02 Jul 2025Kitchen
    Identified widespread deficiencies in kitchen sanitation, food handling, and memory care administration compliance.
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Administration Compliance
    08 May 2025Inspection
    Investigated a complaint found that a staff member diverted a resident's pain medication and logged it as given, while the resident was financially exploited. The care setting failed to keep residents free from financial exploitation.
    • Licensing—Failure to provide a system that prevents theft or misuse of medication
    08 May 2025Inspection
    Investigated the allegation of financial exploitation and found that a staff member signed out the resident's narcotic pain medication but did not give it to the resident and allegedly took it.
    • Licensing—Failed to protect resident from financial exploitation
    15 Jul 2024Licensure
    Determined substantial compliance with meal service requirements and food sanitation rules.
    • Deficiency—Comment
    15 Jul 2024Licensure
    Determined substantial compliance with meal service requirements and food sanitation rules.
    • Deficiency—Comment
    27 Jun 2024Inspection
    Determined that a theft of medication occurred and safeguards to prevent theft were inadequate.
    • Licensing—Failure to provide a system that prevents theft or misuse of medication
    12 Jul 2023Licensure
    Concluded substantial compliance after a follow-up visit; prior kitchen sanitation and repair deficiencies were addressed.
    • Deficiency—Comment
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Administration Compliance
    12 Jul 2023Licensure
    Identified multiple cleanliness and repair deficiencies in the kitchen during the initial inspection, with several items requiring corrective actions. A follow-up visit found substantial compliance with the applicable food sanitation rules.
    • Deficiency—Comment
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    24 Jan 2023Validation
    Identified deficiencies in medication administration, fire safety documentation, and building maintenance. Found failures to follow physician orders for a diuretic, incomplete fire drill records, and environmental repair needs.
    • Deficiency—Comment
    • Deficiency—Systems: Treatment Orders
    • Deficiency—Fire and Life Safety: Safety
    • Deficiency—General Building Exterior
    • Deficiency—General Building: Doors-Walls, Cleanable
    11 Oct 2022Inspection
    Identified verbal abuse toward a resident and a failure to protect the resident from inappropriate staff comments.
    • Licensing—Failed to protect resident from verbal abuse
    27 Jul 2022Validation
    Found multiple deficiencies across administration, care planning, medications, nutrition, activities, meals sanitation, resident health, training, and environment.
    • Deficiency—Comment
    • Deficiency—Facility Administration: Quality Improvement
    • Deficiency—Reporting & Investigating Abuse-Other Action
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Service Plan: General
    • Deficiency—Service Plan: Service Planning Team
    • Deficiency—Change of Condition and Monitoring
    • Deficiency—Resident Health Services
    • Deficiency—Systems: Medications and Treatments
    • Deficiency—Systems: Tracking Control Substances
    • Deficiency—Systems: Treatment Orders
    • Deficiency—Systems: Medication Administration
    • Deficiency—Systems: Psychotropic Medication
    • Deficiency—Training Within 30 Days: Direct Care Staff
    • Deficiency—Fire and Life Safety: Training For Residents
    • Deficiency—General Building Exterior
    • Deficiency—Doors, Walls, Elevators, Odors
    • Deficiency—Individual Door Locks: Key Access
    • Deficiency—Administration Compliance
    • Deficiency—Staff Training Requirements
    • Deficiency—Compliance With Rules Health Care
    • Deficiency—Nutrition and Hydration
    • Deficiency—Activities
    15 Dec 2021Inspection
    Found a Level 2 violation related to a safe medication administration system.
    • Licensing—Failed to provide a safe medication administration system
    13 Nov 2021Abuse: Neglect
    Found that the care plan was not followed, leading to a bed alarm being turned off and a skin injury; identified as abuse/neglect with a fine assessed.
    • Abuse—Failed to follow care plan
    18 Jun 2021Abuse: Neglect
    Investigated a sexual abuse report and found failures to report, investigate, and respond, risking loss of physical evidence and placing the alleged victim at risk of serious harm.
    • Abuse—Failed to report potential or suspected abuse
    03 May 2021Inspection
    Found that a resident’s medication was not protected from theft, constituting financial exploitation.
    • Licensing—Failed to protect resident from financial exploitation
    17 Sept 2020Abuse: Neglect
    Identified a deficiency in medication administration safety resulting in a level 2 neglect finding and a $375 fine.
    • Abuse—Failed to provide a safe medication administration system
    31 Mar 2020Inspection
    Found that a resident's money was taken by an unknown staff member, constituting financial exploitation and abuse, and protection from theft was inadequate.
    • Licensing—Failed to protect resident from financial exploitation
    12 Mar 2020Abuse: Neglect
    Investigated a fall incident and found the care plan did not address fall risk or independence in using the restroom. This constitutes abuse and neglect, with a fine assessed.
    • Abuse—Failed to properly plan care
    05 Mar 2020Inspection
    Investigated and found that a resident was not protected from financial exploitation after medication disappeared and was taken by unknown staff.
    • Licensing—Failed to protect resident from financial exploitation
    04 Mar 2020Inspection
    Investigated an allegation of failing to provide a safe environment; found narcotics were missing and taken by an unknown staff member, constituting financial exploitation and abuse.
    • Licensing—Failed to provide safe environment
    02 Mar 2020Inspection
    Determined a deficiency in administering medication as ordered.
    • Licensing—Failed to administer medication as ordered
    27 Feb 2020Inspection
    Investigated an allegation that narcotic medications went missing from a resident's room and found this constituted financial exploitation and abuse. Also determined there was a failure to protect the resident from exploitation.
    • Licensing—Failed to provide safe environment
    27 Feb 2020Inspection
    Investigated a complaint about failing to administer medication as ordered; found neglect of care constituting abuse and a deficient medication administration system.
    • Licensing—Failed to administer medication as ordered
    26 Feb 2020Inspection
    Found that a resident was financially exploited when medications were taken from their room by an unknown person, and protections against exploitation were not provided.
    • Licensing—Failed to provide safe environment
    20 Feb 2020Inspection
    Found a violation for failing to administer medication as ordered.
    • Licensing—Failed to administer medication as ordered
    25 Jan 2020Inspection
    Investigated the allegation of not administering medication as ordered and found two days of missed doses due to late ordering, violating the rules.
    • Licensing—Failed to administer medication as ordered
    17 Jan 2020Inspection
    Found that medication orders were not carried out as prescribed.
    • Licensing—Failed to administer medication as ordered
    26 Dec 2019Inspection
    Investigated and found a failure to provide a safe environment related to financial exploitation and abuse.
    • Licensing—Failed to provide safe environment
    16 Sept 2019Inspection
    Investigated and found failure to report suspected abuse.
    • Licensing—Failed to report potential or suspected abuse
    16 Sept 2019Abuse: Neglect
    Investigated a neglect allegation and found that basic care and transportation for medical or social purposes were not provided, resulting in risk of serious harm.
    • Abuse—Failed to provide transportation for medical or social purposes
    16 Sept 2019Inspection
    Investigated and identified failure to report suspected abuse; a $1,000 fine was assessed.
    • Licensing—Failed to report potential or suspected abuse
    16 Sept 2019Abuse: Neglect
    Identified neglect of basic care that created a risk of serious harm.
    • Abuse—Failed to provide transportation for medical or social purposes
    26 Aug 2019Abuse: Neglect
    Identified neglect related to falls due to inadequate supervision, causing harm, and a $500 fine was assessed.
    • Abuse—Failed to adequately care plan related to falls
    26 Aug 2019Inspection
    Found failure to report suspected abuse and assessed a $750 fine.
    • Licensing—Failed to report potential or suspected abuse
    25 Aug 2019Abuse: Neglect
    Investigated a complaint of neglect. Found that basic peri care was not provided, resulting in a serious loss of personal dignity, and a $250 fine was assessed.
    • Abuse—Failed to provide peri care
    25 Aug 2019Inspection
    Determined that suspected abuse was not reported.
    • Licensing—Failed to report potential or suspected abuse
    19 Aug 2019Abuse: Neglect
    Found failures to screen or assess after falls, leading to neglect and abuse. Falls were not investigated or documented, and injuries were not reported.
    • Abuse—Failed to perform adequate screening or assessment
    15 Aug 2019Condition
    Investigated allegation of failing to provide a safe environment; immediate jeopardy identified during survey.
    • Regulatory Action—Failed to provide safe environment
    15 Aug 2019Condition
    Determined a licensing violation for failing to provide a safe environment, with immediate jeopardy identified during the survey.
    • Regulatory Action—Failed to provide safe environment
    13 Aug 2019Abuse: Neglect
    Identified neglect of a resident due to inadequate supervision, resulting in harm, with a fine assessed.
    • Abuse—Failed to provide service
    23 Jul 2019Abuse: Neglect
    Determined a neglect finding for failing to provide adequate supervision, resulting in physical harm, and assessed a $1125 fine.
    • Abuse—Failed to adequately care plan related to falls
    04 Jul 2019Abuse: Neglect
    Found neglect for failing to provide a safe environment and basic care, resulting in actual physical harm; assessed a $1,500 fine.
    • Abuse—Failed to provide safe environment
    18 Jun 2019Abuse: Neglect
    Found neglect due to failing to provide adequate supervision, creating a risk of serious harm to a resident.
    • Abuse—Failed to provide safe environment
    16 May 2019Abuse: Neglect
    Investigated a neglect allegation and found inadequate supervision causing harm and discomfort; assessed a $15,000 fine.
    • Abuse—Failed to follow care plan
    07 May 2019Abuse: Neglect
    Found neglect due to failing to provide adequate supervision, which resulted in physical harm and unreasonable discomfort.
    • Abuse—Failed to provide safe environment
    07 May 2019Inspection
    Investigated the allegation of failing to report suspected abuse; findings show a failure to report suspected abuse.
    • Licensing—Failed to report potential or suspected abuse
    06 May 2019Inspection
    Investigated and determined that there was a failure to report suspected abuse, resulting in a $1000 fine.
    • Licensing—Failed to report potential or suspected abuse
    06 May 2019Abuse: Neglect
    Determined neglect occurred and assessed a $500 fine.
    • Abuse—Failed to provide safe environment
    03 Apr 2019Inspection
    Investigated the allegation of failing to report potential or suspected abuse and identified a failure to report suspected abuse.
    • Licensing—Failed to report potential or suspected abuse
    03 Apr 2019Inspection
    Investigated and found a licensing violation for failing to assure timely medical treatment, resulting in unreasonable discomfort.
    • Licensing—Failed to assure timely medical treatment
    03 Apr 2019Abuse: Neglect
    Investigated and found neglect in providing medical assistance that caused unnecessary discomfort.
    • Abuse—Failed to assure timely medical treatment
    27 Feb 2019Inspection
    Investigated the staffing allegation and found insufficient direct care staffing to meet scheduled and unscheduled resident needs. Residents waited 45 minutes to an hour for assistance with transfers.
    • Licensing—Failed to provide appropriate staffing
    13 Feb 2019Inspection
    Found a failure to report suspected abuse and assessed a $750 fine.
    • Licensing—Failed to report potential or suspected abuse
    13 Feb 2019Abuse: Neglect
    Investigated a neglect allegation and found inadequate supervision that caused significant emotional harm; a $500 fine was assessed.
    • Abuse—Failed to properly plan care
    05 Dec 2018Abuse: Neglect
    Investigated a neglect allegation and found that basic care related to falls was not provided, resulting in physical harm, with a fine assessed.
    • Abuse—Failed to adequately care plan related to falls
    01 Oct 2018Inspection
    Determined that a medication administration violation occurred, resulting in physical harm.
    • Licensing—Failed to administer medication as ordered
    16 Sept 2018Abuse: Neglect
    Found neglect due to inadequate supervision resulting in physical harm; assessed a $1,350 fine.
    • Abuse—Failed to follow care plan
    31 Jul 2018Abuse: Neglect
    Found neglect due to inadequate supervision that caused resident discomfort; a $188 fine assessed.
    • Abuse—Failed to follow care plan
    15 Jul 2018Abuse: Neglect
    Found a substantiated neglect allegation for failing to adequately plan care related to falls. A $375 fine was assessed.
    • Abuse—Failed to adequately care plan related to falls
    21 Apr 2018Abuse: Neglect
    Found inadequate supervision resulting in a resident-to-resident altercation; a $188 fine assessed.
    • Abuse—Failed to provide safe environment
    02 Apr 2018Inspection
    Investigated an allegation of inadequate screening or assessment and failure to intervene; found that screening was inadequate and intervention was lacking.
    • Licensing—Failed to perform adequate screening or assessment
    17 Oct 2017Inspection
    Found that the care plan was not followed.
    • Licensing—Failed to follow care plan
    20 Aug 2017Abuse: Neglect
    Investigated an abuse/neglect allegation and found failure to provide appropriate care. An $8,500 fine was assessed.
    • Abuse—Failed to follow care plan
    15 Aug 2017Abuse: Financial abuse
    Investigated an allegation of financial exploitation and found a resident was not protected from theft.
    • Abuse—Failed to protect resident from financial exploitation
    26 Jun 2017Inspection
    Identified a licensing violation because employees worked unsupervised before background checks were completed and the required process was not followed.
    • Licensing—Failed to hire according to administrative rules
    26 Jun 2017Inspection
    Identified deficiencies related to incomplete quarterly service plan evaluations. The service plan did not reflect residents' needs and preferences as required.
    • Licensing—Failed to keep resident record current or accurate
    26 Jun 2017Inspection
    Investigated the allegation that resident records were not kept confidential and identified a deficiency related to confidentiality of records.
    • Licensing—Failed to assure resident rights
    26 Jun 2017Abuse: Neglect
    Investigated the neglect allegation and found inadequate care provided to a resident. The finding identified failure to follow a prescribed care plan.
    • Abuse—Failed to follow care plan
    26 Jun 2017Inspection
    Investigated a housekeeping allegation and found the premises were not kept free from unpleasant odors.
    • Licensing—Failed to provide appropriate housekeeping services
    06 Jun 2017Inspection
    Found insufficient qualified awake caregivers to meet the 24-hour scheduled and unscheduled needs of residents.
    • Licensing—Failed to provide appropriate staffing
    06 Jun 2017Inspection
    Investigated and found deficiencies in sanitary food service conditions, including a dirty kitchen and unpalatable food.
    • Licensing—Failed to provide sanitary food service conditions
    06 Jun 2017Inspection
    Investigated the allegation and found that injuries of unknown origin were not reported to Adult Protective Services as required.
    • Licensing—Failed to investigate injury of unknown origin to rule out abuse
    06 Jun 2017Inspection
    Investigated allegation and found service plans were not implemented to reflect resident needs and preferences.
    • Licensing—Failed to provide service
    05 Jun 2017Abuse: Neglect
    Found that a resident's fall was not prevented due to inadequate care planning related to falls.
    • Abuse—Failed to adequately care plan related to falls
    27 Apr 2017Inspection
    Investigated a complaint and found a failure to provide a safe environment. A civil penalty was assessed.
    • Licensing—Failed to provide safe environment
    26 Apr 2017Abuse: Neglect
    Investigated the allegation of neglect and found a failure to maintain a secure environment resulting in inappropriate behavior.
    • Abuse—Failed to intervene when resident's condition changed
    01 Apr 2017Inspection
    Identified a violation for failing to provide a secure environment, resulting in resident-to-resident inappropriate touching.
    • Licensing—Failed to provide safe environment
    17 Nov 2016Inspection
    Investigated the allegation and found a failure to rule out abuse on incident reports.
    • Licensing—Failed to investigate injury of unknown origin to rule out abuse
    16 Nov 2016Inspection
    Investigated the allegation that resident records were not kept current or accurate and found a deficiency for failing to update service plans.
    • Licensing—Failed to keep resident record current or accurate
    16 Nov 2016Inspection
    Found that service plans were not followed as required. The findings indicate plans did not reflect residents' needs and were not completed and updated as required.
    • Licensing—Failed to provide service
    16 Nov 2016Inspection
    Investigated the allegation of failing to communicate necessary information and found a change of condition monitoring violation.
    • Licensing—Failed to communicate necessary information
    16 Nov 2016Inspection
    Found a failure to comply with nursing delegation requirements, substantiating a licensing violation.
    • Licensing—Failed to comply with nursing delegation requirement
    16 Nov 2016Inspection
    Found insufficient staffing to meet residents' 24-hour and unscheduled needs as required by rules.
    • Licensing—Failed to provide appropriate staffing
    16 Nov 2016Inspection
    Found that the current staffing plan was not posted.
    • Licensing—Failed to make facility or resident records accessible
    16 Nov 2016Inspection
    Found a deficiency for failing to provide a daily program of social and recreational activities.
    • Licensing—Failed to provide appropriate activities
    16 Nov 2016Inspection
    Determined that laundry services were not provided as required by the rule.
    • Licensing—Failed to provide appropriate housekeeping services
    16 Nov 2016Inspection
    Found a missing lost-item procedure related to resident rights protections.
    • Licensing—Failed to assure resident rights
    16 Nov 2016Inspection
    Found lack of policies and procedures to prevent and appropriately respond to any incident.
    • Licensing—Failed to assure resident rights
    16 Nov 2016Inspection
    Identified a deficiency because the interior was not free from unpleasant odors. The finding references a rule requiring a residential care interior to be odor-free.
    • Licensing—Failed to provide appropriate housekeeping services
    16 Nov 2016Inspection
    Found a deficiency related to housekeeping services because resident rooms, dining areas, and common areas were not cleaned as required.
    • Licensing—Failed to provide appropriate housekeeping services
    26 Oct 2016Inspection
    Investigated the allegation that care was not properly planned and found that a resident was not allowed to communicate with his/her spouse.
    • Licensing—Failed to properly plan care
    09 Sept 2016Abuse: Physical Abuse
    Investigated a physical abuse case and found that restraints were used to complete care, risking resident harm.
    • Abuse—Failed to protect resident from rough treatment
    17 Aug 2016Inspection
    Identified non-compliance with abuse reporting on incident reports.
    • Licensing—Failed to report potential or suspected abuse
    09 Aug 2016Abuse: Neglect
    Investigated an allegation of neglect related to fall care planning and identified risk from repeated falls; a $300 fine was assessed.
    • Abuse—Failed to adequately care plan related to falls
    08 Aug 2016Abuse: Financial abuse
    Concluded that residents reported property missing from their rooms, supporting the financial abuse allegation.
    • Abuse—Failed to provide safe environment
    29 Jul 2016Abuse: Physical Abuse
    Investigated the allegation of physical abuse and found a failure to protect a resident from rough treatment.
    • Abuse—Failed to protect resident from rough treatment
    25 May 2016Abuse: Neglect
    Investigated abuse/neglect allegation and found a failure to assess and intervene, creating an unsafe environment for residents.
    • Abuse—Failed to provide safe environment
    26 Apr 2016Abuse: Neglect
    Investigated the neglect allegation and found a failure to assess and intervene. The issue involved neglect with potential for harm.
    • Abuse—Failed to provide safe environment
    13 Jan 2016Inspection
    Determined that the allegation of failing to administer medications as ordered was substantiated.
    • Licensing—Failed to administer medication as ordered
    25 Dec 2015Inspection
    Investigated and found failure to administer medication as ordered.
    • Licensing—Failed to administer medication as ordered
    01 Nov 2015Inspection
    Investigated a complaint and found a licensing violation for failure to provide appropriate care, including resident-to-resident altercations and unwitnessed/unreported falls.
    • Licensing—Failed to provide service
    01 Nov 2015Inspection
    Found failure to follow the service plan regarding the showering schedule for RV.
    • Licensing—Failed to follow care plan
    07 Oct 2015Abuse: Neglect
    Investigated the allegation and found a failure to provide a safe environment.
    • Abuse—Failed to address resident's behavior
    30 Sept 2015Abuse: Financial abuse
    Found a failure to provide a secure environment, resulting in a theft.
    • Abuse—Failed to provide safe environment
    08 Jul 2015Inspection
    Found a failure to provide a safe environment.
    • Licensing—Failed to provide safe environment
    01 Jan 2015Abuse: Neglect
    Investigated a complaint and found a deficient medication system.
    • Abuse—Failed to provide a safe medication administration system
    26 Nov 2014Abuse: Neglect
    Found deficiencies in assessing and intervening for fall-related care.
    • Abuse—Failed to adequately care plan related to falls
    18 Nov 2014Abuse: Neglect
    Investigated a complaint alleging abuse/neglect and found a failure to provide a safe environment.
    • Abuse—Failed to provide safe environment
    01 Nov 2014Inspection
    Found that the care plan was not followed, resulting in a substantiated licensing violation.
    • Licensing—Failed to follow care plan
    22 Sept 2014Inspection
    Investigated an allegation of failing to assure resident rights and identified a deficiency for failing to protect a resident from inappropriate verbal comments.
    • Licensing—Failed to assure resident rights
    09 Aug 2014Abuse: Physical Abuse
    Investigated the allegation and found a resident was subjected to physical abuse and not protected.
    • Abuse—Failed to protect resident from rough treatment
    01 Aug 2014Inspection
    Found inadequate fall care planning and related care, leading to insufficient care.
    • Licensing—Failed to adequately care plan related to falls
    22 Jul 2014Inspection
    Investigated the complaint and found inadequate care, including issues with a safe medication administration system.
    • Licensing—Failed to provide a safe medication administration system
    19 Jul 2014Abuse: Neglect
    Found a failure to assess and intervene regarding a resident's behavior.
    • Abuse—Failed to address resident's behavior
    09 Jul 2014Abuse: Neglect
    Investigated and found a failure to assess and intervene when a resident's condition changed.
    • Abuse—Failed to intervene when resident's condition changed
    26 Jun 2014Abuse: Neglect
    Investigated an allegation of neglect and found failure to assist with toileting; a $400 fine was assessed.
    • Abuse—Failed to assist with toileting
    02 Jun 2014Abuse: Financial abuse
    Found violations involving failure to protect residents from theft, risking financial exploitation.
    • Abuse—Failed to protect resident from financial exploitation
    19 May 2014Abuse: Neglect
    Found inadequate care and supervision that led to multiple ongoing falls.
    • Abuse—Failed to adequately care plan related to falls
    24 Mar 2014Abuse: Financial abuse
    Found that residents were not protected from theft, indicating financial exploitation.
    • Abuse—Failed to protect resident from financial exploitation
    05 Mar 2014Inspection
    Investigated and identified deficiencies in medication administration safety and in following a care plan.
    • Licensing—Failed to provide a safe medication administration system
    13 Oct 2013Abuse: Neglect
    Investigated an allegation of neglect related to falls; found failure to assess and intervene, and a $300 fine was assessed.
    • Abuse—Failed to adequately care plan related to falls
    04 Oct 2013Abuse: Neglect
    Investigated and found a failure to provide a secure environment, resulting in a $200 fine.
    • Abuse—Failed to follow care plan
    11 Jul 2013Abuse: Neglect
    Investigated a neglect allegation and found failures in assessing and intervening in care planning.
    • Abuse—Failed to properly plan care
    05 Jun 2013Abuse: Neglect
    Investigated an abuse/neglect allegation and identified a failure to assess and intervene regarding resident behavior.
    • Abuse—Failed to address resident's behavior
    27 May 2013Inspection
    Found a failure to follow the care plan.
    • Licensing—Failed to follow care plan
    11 Mar 2013Abuse: Neglect
    Investigated and substantiated a neglect allegation for failing to intervene when a resident's condition changed, with a $300 fine assessed.
    • Abuse—Failed to intervene when resident's condition changed
    29 Jan 2013Abuse: Neglect
    Found a neglect allegation substantiated due to failing to obtain a medical order and provide appropriate care to a resident.
    • Abuse—Failed to obtain medical order
    02 Jan 2013Inspection
    Found a safety deficiency when a former caregiver bathed a resident, creating unsafe conditions. The issue involved a minor-harm risk.
    • Licensing—Failed to follow care plan
    02 Nov 2012Inspection
    Found involuntary seclusion of a resident by holding them in a locked memory care unit without proper authority.
    • Licensing—Failed to properly admit or re-admit
    28 Apr 2012Abuse: Physical Abuse
    Investigated an allegation of physical abuse and found a failure to protect a resident from rough treatment, resulting in an unsafe environment.
    • Abuse—Failed to protect resident from rough treatment
    19 Apr 2012Abuse: Neglect
    Investigated the allegation of neglect and found failure to follow the care plan, indicating moderate harm or potential for serious harm.
    • Abuse—Failed to follow care plan
    12 Feb 2012Abuse: Neglect
    Investigated and found a failure to provide a safe environment, indicating neglect.
    • Abuse—Failed to provide safe environment
    15 May 2011Inspection
    Investigated an allegation that resident rights were not protected and concluded there was a failure to protect a resident from physical abuse.
    • Licensing—Failed to assure resident rights
    07 Sept 2010Inspection
    Identified a failure to protect a resident from theft.
    • Licensing—Failed to provide safe environment
    12 Aug 2010Abuse: Neglect
    Identified a deficiency in providing a safe medication administration system that could lead to harm.
    • Abuse—Failed to provide a safe medication administration system
    05 Aug 2010Abuse: Neglect
    Found deficiencies related to falls care planning and protecting a resident from physical harm.
    • Abuse—Failed to adequately care plan related to falls
    01 Jun 2010Abuse: Financial abuse
    Found failure to protect RVs from theft.
    • Abuse—Failed to provide safe environment
    25 Apr 2010Abuse: Physical Abuse
    Determined that residents were not protected from rough treatment.
    • Abuse—Failed to protect resident from rough treatment
    25 Apr 2010Abuse: Verbal/Mental abuse
    Investigated an allegation of verbal/mental abuse and determined that residents were not adequately protected from threats and inappropriate verbal comments.
    • Abuse—Failed to protect resident from mental or emotional abuse
    16 Feb 2010Inspection
    Determined that there was an inadequate screening or assessment and failure to intervene.
    • Licensing—Failed to perform adequate screening or assessment

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    Mirador Living is not affiliated with the owner or operator(s) of Spruce Point. The information above has not been verified or approved by the owner or operator. For exact information, please contact Spruce Point directly. There is no cost for this service. We are compensated by the community you select.

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