I moved my dad here and we're very pleased. The staff are warm, attentive and truly family-like - long-tenured caregivers know residents and listen to suggestions. Activities are engaging (tea parties, arts & crafts, Sit & Fit three times a week), the chef serves fresh, low-salt meals with good variety, and the facility is clean, well-maintained with pleasant outdoor decks. Pet-friendly, affordable, and with nurses on site 24/7, we feel at home and would recommend this smaller community.
Loved one of resident
Jul 2026
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.97·(31)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.1
Meals
3.8
Amenities
2.8
Value
3.3
Pros
Compassionate, family-like caregiving staff
Attentive, resident-centered care
Engaging activities program (tea parties, arts & crafts, Sit & Fit)
Staff encouragement of resident participation
On-site chef with varied meal options
Low-sodium and fresh-meal choices
Outdoor decks and patios with fresh-air access
Pet-friendly community
Affordable and reasonable pricing
Clean and tidy common areas
24/7 nursing staff presence
Small, home-like community atmosphere
Strong staff communication and teamwork
Cons
Aging facility with deferred renovation needs
Worn interior finishes (wallpaper, carpets) and dated rooms
Variable dining quality and additional meal-service fees
Inconsistent cleanliness and sanitation in some areas
Gaps in emergency-call responsiveness
Variable management stability and leadership effectiveness
Front-desk and reception professionalism inconsistencies
Limited apartment space for two occupants
Limited separation between assisted and independent living areas
Inconsistent staff conduct and caregiving consistency
Variable activity availability across time periods
Summary of reviews
Overall impression: Oak Lane presents as a small, home-style assisted living and memory-care community with a strong emphasis on warm, family-like relationships between staff and residents. Many accounts highlight compassionate, long-tenured caregivers, good communication within the care team, and a sense of safety and peace of mind among families who value a close-knit environment. The community is noted for being affordable, pet-friendly, and having pleasant outdoor spaces.
Care and staff: Reviewers commonly praise the caring nature of direct-care staff, the facility’s resident-centered approach, and the presence of nursing staff 24/7. Strengths cited include attentive care, staff who listen to family suggestions, and teamwork that supports personal growth for employees. However, experiences are not uniform: there are repeated references to inconsistent staff conduct and variability in responsiveness. Some families note excellent management and strong staff performance, while others describe leadership and staff effectiveness as uneven, particularly during leadership transitions.
Dining: Dining is a mixed area. Positive comments emphasize an on-site chef, fresh-baked smells, varied menus, and attention to low-sodium options. Conversely, others describe inconsistent meal quality and objections to extra charges for meal service. Prospective residents should expect generally well-prepared meals but confirm current menu quality, special-diet handling, and any fees during a visit.
Activities and engagement: The community offers an active calendar — examples cited include tea parties, arts and crafts, and a regular Sit & Fit program — and staff are described as encouraging participation. Several reviews emphasize improved resident engagement and wellbeing after moving in. That said, some accounts indicate limited activity availability at times, so activity scheduling and consistency should be verified during a tour.
Facilities and cleanliness: The building is described as older and in need of updates; specific references include worn carpets, peeling wallpaper, and rooms that have not been remodeled. Many reviewers also note ongoing maintenance work. Cleanliness impressions vary: numerous comments praise tidy common areas, while other accounts raise sanitation and odor concerns in certain units. Layout issues were also noted, particularly the close proximity between assisted and independent living spaces and smaller apartment footprints that may be cramped for two residents.
Management and patterns: Opinions about management vary considerably. Several families report positive changes under new ownership and improved practices, while others describe declines in staff engagement or management responsiveness following organizational changes. Recurrent operational concerns include inconsistent emergency-call response, front-desk professionalism gaps, and variability in staff performance. These patterns suggest that outcomes may depend on recent staffing and leadership stability.
Recommendation: Oak Lane may suit people who prioritize a small, home-like atmosphere with active programming, multiple meal options, outdoor access, and attentive caregiving. Because reviews show variability in facility condition, management consistency, and operational responsiveness, prospective residents and families should tour multiple apartment types, ask about recent and planned renovations, confirm emergency-response protocols, review meal-fee policies, and speak with current families about recent staffing stability before deciding.
Reviews written on Mirador
We have no reviews to show about Oak Lane Assisted Living & Memory Care.
Help other families by writing a review about your experience with this community.
Location
Oak Lane Assisted Living & Memory Care is located at 727 SW Rogue River Ave, Grants Pass, OR, 97526.
About Oak Lane Assisted Living & Memory Care
Oak Lane Assisted Living & Memory Care sits in Grants Pass, Oregon, surrounded by a peaceful Northwest setting where people find a family-like environment with a calm, homey feel. The community offers several living choices, including Independent Living, Assisted Living, and Memory Care for those with Alzheimer's and other forms of dementia, and folks can bring their dogs or cats as long as they meet weight limits. Those who move in get personal care help with things like bathing, medication reminders, dressing, and grooming, and there's always staff around to help 24 hours a day, so residents don't have to worry if they need something in the middle of the night. Housekeeping, laundry, errands, transportation, and meal options with no added sodium, as well as kosher meals, help take care of daily chores and needs while nutritious meals are served restaurant-style in a shared dining room for anyone who wants company over a meal.
Oak Lane's Spark Lifestyle Program, influenced by Montessori principles, aims to enrich life for residents with memory loss, and activities are planned to suit all abilities, including wellness classes, games, outings, small groups, and one-on-one time so everyone's included. The Director of Activities sets up fun events, and there's a game room, fitness center, salon, and shared spaces for residents to spend time together, read by the fire, or relax. Safety features like sprinklers, secure memory care areas to prevent wandering, accessible rooms, and guest parking help everyone feel secure. The community has a Facilities Manager to handle repairs and a Business Office Manager with over 25 years of caregiving experience, so things run smoothly both in care and upkeep.
There's a focus on health too, with help for diabetic and incontinence care, medication management, medical appointment scheduling, supervision, and personal care assistants, which means residents can keep their independence while getting help when they need it. Move-in details and waiting list policies are explained in advance, with a Community Relations Director ready to help families, and privacy and individualized plans matter here. Programs encourage new connections, daily engagement, and a sense of independence and safety, letting residents and families work with staff on care plans, which helps everyone feel respected and heard. Oak Lane is part of Ohana Ventures and Frontier Senior Living, and remains committed to offering reliable, caring senior living with a focus on comfort, dignity, and honest care, all in one spot designed for easy living as people age.
People often ask...
Oak Lane Assisted Living & Memory Care offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.
There are 1 photos of Oak Lane Assisted Living & Memory Care on Mirador.
Yes, Oak Lane Assisted Living & Memory Care allows residents to age in place and adjust their level of care as needed.
The full address for this community is 727 SW Rogue River Ave, Grants Pass, OR 97526.
No, Oak Lane Assisted Living & Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found a deficiency for not updating and reviewing an acuity-based staffing tool.
Licensing—Failed to use an ABST
03 Feb 2026Inspection
03 Feb 2026Inspection
Found that medication orders were not carried out as prescribed, with residents not receiving medications for months and health declined as a result.
Licensing—Failed to administer medication as ordered
17 Nov 2025Inspection
17 Nov 2025Inspection
Concluded that medication orders were not carried out as prescribed, risking harm to a resident.
Licensing—Failed to keep medication record current or accurate
08 Nov 2025Inspection
08 Nov 2025Inspection
Found a medication administration violation for failing to provide prescribed pain medication as ordered, resulting in hospitalization.
Licensing—Failed to administer medication as ordered
08 Nov 2025Abuse: Neglect
08 Nov 2025Abuse: Neglect
Found deficiencies in the medication management system that left a resident without prescribed PRN pain medication for about 12 days, causing ongoing pain.
Abuse—Failed to provide a safe medication administration system
08 Nov 2025Abuse: Neglect
08 Nov 2025Abuse: Neglect
Investigated and determined that a provider failed to maintain an adequate supply of prescribed pain medication, causing a resident to miss their medication from November 4–10, 2025, and leading to hospital transfer; a $1,500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
05 Nov 2025Abuse: Neglect
05 Nov 2025Abuse: Neglect
Investigated a medication safety concern and found that discontinued medications were continued after discharge, contributing to acute kidney injury requiring hospitalization; a $2,500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
04 Nov 2025Inspection
04 Nov 2025Inspection
Found that medication orders were not carried out as prescribed, leaving a resident without prescribed pain medication and resulting in hospitalization.
Licensing—Failed to administer medication as ordered
28 Oct 2025Inspection
28 Oct 2025Inspection
Found a violation for failing to provide a safe medication administration system, resulting in medications not being administered as ordered.
Licensing—Failed to provide a safe medication administration system
25 Oct 2025Abuse: Neglect
25 Oct 2025Abuse: Neglect
Found that prescribed narcotic pain medication was not adequately supplied, resulting in missed doses and pain; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
17 Aug 2025Inspection
17 Aug 2025Inspection
Investigated and substantiated neglect and unsafe conditions that led to harm.
Licensing—Failed to follow care plan
25 Jul 2025Inspection
25 Jul 2025Inspection
Determined that a staff member used excessive force causing discomfort to a resident, and that the provider failed to protect the resident from such actions.
Licensing—Failed to provide safe environment
21 Apr 2025Inspection
21 Apr 2025Inspection
Investigated and determined a failure to provide a safe medication administration system, leading to missed or delayed administration of prescribed medications for residents.
Licensing—Failed to provide a safe medication administration system
24 Mar 2025Inspection
24 Mar 2025Inspection
Identified a deficiency in staffing data where the Acuity-Based Staffing Tool was not updated to reflect resident needs, causing inconsistencies with the roster and care plans.
Licensing—Failed to use an ABST
27 Feb 2025Licensure
27 Feb 2025Licensure
Investigated multiple deficiencies across abuse reporting, service planning, infection control, medication administration, staffing updates, and facility environment.
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, TV, or Cable
Deficiency—Administration Compliance
Deficiency—Compliance with Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Behavior
23 Jul 2024Abuse: Neglect
23 Jul 2024Abuse: Neglect
Determined that timely wound care was not provided, resulting in worsening condition and unnecessary discomfort.
Abuse—Failed to properly plan care
03 Jun 2024Licensure
03 Jun 2024Licensure
Identified deficiencies in kitchen sanitation and administration during the initial review; a follow-up determined substantial compliance after corrective actions.
Found a deficiency in the medication administration system that led to missed antibiotic doses.
Licensing—Failed to provide a safe medication administration system
07 May 2024Abuse: Neglect
07 May 2024Abuse: Neglect
Investigated found failures to monitor insulin level changes and provide proper health oversight, risking harm to a resident; a $500 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
13 Sept 2023Inspection
13 Sept 2023Inspection
Investigated an alleged incident of abuse and found a deficiency for failing to provide a safe environment.
Licensing—Failed to provide safe environment
12 Jul 2023Inspection
12 Jul 2023Inspection
Found neglect of care and failure to provide a safe environment, resulting in harm.
Licensing—Failed to provide safe environment
19 May 2023Inspection
19 May 2023Inspection
Determined that there was a failure to submit timely or adequate staffing documentation and to report weekly vaccination data to the proper authority, continuing for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
27 Feb 2023Inspection
27 Feb 2023Inspection
Identified a failure to provide a safe environment, constituting neglect and abuse. The finding showed actions by staff that did not keep the resident safe, and the environment was not assured to be safe.
Licensing—Failed to provide safe environment
30 Jan 2023License Condition
30 Jan 2023License Condition
Found that a daily program of social and recreational activities was not provided.
Regulatory Action—Failed to provide appropriate activities
30 Jan 2023License Condition
30 Jan 2023License Condition
Found failure to use an ABST. The requirement to implement and update the ABST was not followed.
Regulatory Action—Failed to use an ABST
30 Jan 2023License Condition
30 Jan 2023License Condition
Investigated complaint and found that ordered medication was not administered as prescribed. The findings cited failure to administer medication within the required timeframe.
Regulatory Action—Failed to administer medication as ordered
30 Jan 2023License Condition
30 Jan 2023License Condition
Found insufficient direct care staffing to meet residents' scheduled and unscheduled needs, with call light responses exceeding 30 minutes and medications not administered on time.
Regulatory Action—Failed to meet the scheduled and unscheduled needs of residents
19 Jan 2023Licensure
19 Jan 2023Licensure
Determined substantial compliance with the rules governing meals and food sanitation. No deficiencies were cited.
Deficiency—Comment
13 Dec 2022Abuse: Neglect
13 Dec 2022Abuse: Neglect
Investigated fall-risk care and found deficiencies in supervision and care planning, leading to multiple resident falls. A $500 fine was assessed.
Abuse—Failed to properly plan care
02 Nov 2022Complaint
02 Nov 2022Complaint
Identified two fire and life safety deficiencies with potential for moderate harm (severity level 2).
Deficiency—Licensing Complaint Investigation
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Safety
07 Oct 2022Inspection
07 Oct 2022Inspection
Determined that fire drills were not conducted or recorded every other month and staff did not receive required fire and life safety instructions in alternating months.
Licensing—Failed to provide safe environment
07 Oct 2022Inspection
07 Oct 2022Inspection
Found failure to maintain fire protection equipment, indicating a safety risk.
Licensing—Failed to provide safe environment
06 Oct 2022Complaint
06 Oct 2022Complaint
Identified deficiencies in resident rights, daily activities, timely medication administration, staffing adequacy, and accuracy of acuity-based staffing data.
Deficiency—Licensing Complaint Investigation
Deficiency—Resident Rights and Protection - General
Deficiency—Resident Services: Activities
Deficiency—Systems: Treatment Orders
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
13 Sept 2022Inspection
13 Sept 2022Inspection
Concluded that the allegation of failing to assure resident rights had merit, and found a failure to treat a resident with dignity and respect.
Licensing—Failed to assure resident rights
21 Aug 2022Abuse: Neglect
21 Aug 2022Abuse: Neglect
Investigated and determined neglect due to inadequate supervision that allowed a resident to leave without assistance and at risk of harm; no wrongdoing by another staff member identified.
Abuse—Failed to provide safe environment
05 Nov 2021Inspection
05 Nov 2021Inspection
Investigated and found that a staff member exploited a resident financially and did not provide a safe environment for the resident.
Licensing—Failed to provide safe environment
27 May 2021Abuse: Neglect
27 May 2021Abuse: Neglect
Found failure to properly plan care for supervision during mealtimes, resulting in neglect; a $500 fine was assessed.
Abuse—Failed to properly plan care
27 May 2021Abuse: Neglect
27 May 2021Abuse: Neglect
Investigated and found inadequate fall-risk oversight and care planning, constituting neglect and abuse, and a $500 fine was assessed.
Abuse—Failed to properly plan care
12 Apr 2021Abuse: Neglect
12 Apr 2021Abuse: Neglect
Investigated and found neglect and abuse due to failure to provide care, causing inadequate intake, unintended weight loss, and pressure sores.
Abuse—Failed to provide service
22 Dec 2020License Condition
22 Dec 2020License Condition
Investigated the allegation and found deficiencies in infection control practices related to preventing the spread of COVID-19.
Regulatory Action—Failed to provide infection control
14 Apr 2020Inspection
14 Apr 2020Inspection
Investigated the allegation that ordered medications were not administered as prescribed and found it confirmed.
Licensing—Failed to administer ordered medication
04 Feb 2020Inspection
04 Feb 2020Inspection
Investigated and found that a caregiver administered a discontinued medication after being directed not to administer it. This conduct constituted neglect and abuse and created an unsafe environment.
Licensing—Failed to administer medication as ordered
23 Oct 2019Abuse: Neglect
23 Oct 2019Abuse: Neglect
Found neglect due to failure to follow the care plan, creating risk of serious harm.
Abuse—Failed to follow care plan
19 Aug 2019Abuse: Neglect
19 Aug 2019Abuse: Neglect
Found neglect due to failure to follow the care plan, resulting in harm or potential for harm; a $250 fine was assessed.
Abuse—Failed to follow care plan
19 Aug 2019Inspection
19 Aug 2019Inspection
Investigated and found failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
23 Mar 2019Abuse: Financial abuse
23 Mar 2019Abuse: Financial abuse
Investigated a complaint and found neglect for failing to protect a resident from financial exploitation.
Abuse—Failed to protect resident from financial exploitation
28 Jan 2019Abuse: Financial abuse
28 Jan 2019Abuse: Financial abuse
Investigated the allegation of financial exploitation and found a failure to protect a resident from financial exploitation, with medications going missing and serious loss of personal dignity.
Abuse—Failed to protect resident from financial exploitation
12 Oct 2017Abuse: Neglect
12 Oct 2017Abuse: Neglect
Investigated an allegation of neglect tied to not following a care plan and found it substantiated; a $250 fine was assessed.
Abuse—Failed to follow care plan
20 Sept 2017Condition
20 Sept 2017Condition
Investigated a complaint about safe medication administration and found violations of multiple regulatory requirements.
Regulatory Action—Failed to provide a safe medication administration system
14 Mar 2017Inspection
14 Mar 2017Inspection
Found that Local APD or AAA case managers and family were not invited to the care planning team, violating the care planning rule.
Licensing—Failed to properly plan care
13 Oct 2016Inspection
13 Oct 2016Inspection
Found that hygiene care was not provided or assisted with, creating potential for moderate harm to a resident. The issue was classified as a licensing violation.
Licensing—Failed to provide or assist with hygiene
03 Jan 2011Abuse: Sexual abuse
03 Jan 2011Abuse: Sexual abuse
Investigated an allegation of sexual abuse and found a failure to protect a resident from inappropriate sexual contact.
Abuse—Failed to protect resident from inappropriate sexual contact
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oak Lane Assisted Living & Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oak Lane Assisted Living & Memory Care directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.
