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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.60·(20)
Overall rating
5
4
3
2
1
Care
2.6
Staff
3.4
Meals
4.7
Amenities
2.8
Value
1.8
Pros
Engaging, frequent activity program
On-site arts, games, and exercise classes
Well-stocked activity room with books and movies
Friendly, caring direct-care staff
Responsive leadership and management
Thorough and informative tours
Clean, welcoming common areas
Good dining quality and generous portion sizes
Cafeteria manager with strong resident rapport
In-unit washer and dryer options
Varied apartment layouts with reasonable designs
Spacious apartments available in select units
Cons
Inconsistent housekeeping and sanitation in resident rooms and common areas
Variable staff professionalism and communication
Inconsistent clinical care coordination and medication/supply reliability
Opaque contract and pricing transparency
Limited transportation availability for medical appointments
Small studio unit sizes relative to cost
Maintenance backlogs and exterior grounds upkeep issues
Limited communal spaces and constrained dining layout
Front-desk and reception staffing gaps
Summary of reviews
Overall impression: Reviews present a mixed but informative picture. Many families and residents praise the social environment, activities program, and certain aspects of dining, while recurring operational issues — particularly around housekeeping, maintenance, transparency, and some elements of staff conduct — suggest variability in day-to-day experience. Prospective families are likely to encounter both strong resident-focused programming and service gaps, depending on timing and unit assignment.
Care and staff: Several comments describe warm, compassionate frontline caregivers and a helpful administrative team; management has been responsive in documented cases. At the same time, other accounts cite inconsistent staff professionalism, delays in responsiveness, and concerns about clinical coordination. There are also references to medication and supply shortages. The overall pattern is one of variability: the facility demonstrates capacity for attentive care, but operational reliability appears uneven across shifts and roles.
Dining and activities: Activity offerings are a clear strength. Reviewers consistently note a robust calendar (arts and crafts, singing groups, games, bingo, exercise), an activity room with media and library resources, and regular social programming. Dining receives largely positive remarks regarding food quality and portion sizes, and the cafeteria manager is specifically commended. A few concerns relate to dining-area clutter and layout constraints that can reduce communal dining comfort.
Facilities and maintenance: Unit quality varies. One-bedroom and some larger apartments are described as well laid out and comfortable, while studio units are frequently characterized as small. Reported sanitation and housekeeping are inconsistent — some areas are described as clean and welcoming, others need attention. Maintenance issues are noted (exterior grounds, overgrown trees, repairs), and limited or cluttered community spaces were mentioned as reducing usable shared areas.
Management, admissions, and transparency: Management responsiveness is documented in several positive accounts, including proactive follow-up. Conversely, there are repeated notes about long waits for tours, limited front-desk presence, and opaque or confusing contract and pricing information, including uncertainty around payment and Medicaid implications. Transportation for appointments appears constrained by a limited schedule. These patterns suggest that admissions processes and operational policies (transportation, billing, reception coverage) merit direct inquiry.
Notable patterns and guidance: The facility shows clear strengths in programming, food-service leadership, and staff who are engaged and caring; however, operational inconsistencies — housekeeping, maintenance, staff professionalism variability, medication/supply reliability, limited transportation, and contract clarity — recur across reviews. Families touring the community should verify housekeeping schedules and maintenance logs, ask for a current activity calendar and sample menus, request a clear written fee and contract breakdown (including Medicaid implications), confirm transportation availability, inquire about medication-supply procedures and staffing ratios, and observe front-desk coverage during a typical business day. An in-person visit that focuses on those operational details will best identify whether the facility’s strengths align with a prospective resident’s needs.
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Location
The Bridge Retirement & Assisted Living is located at 201 SW Bridge St, Grants Pass, OR, 97526.
About The Bridge Retirement & Assisted Living
Bridge Assisted Living provides a welcoming and supportive environment designed to enhance quality of life for its residents. Dedicated to fostering a sense of community, the residence offers a variety of amenities and services that cater to the unique needs of each individual. The warm and inviting atmosphere at Bridge Assisted Living is complemented by thoughtfully designed common areas, where residents can socialize, relax, and participate in a range of daily activities.
The team at Bridge Assisted Living is committed to delivering personalized care and attention. They understand that every resident is unique, which is why tailored care plans are developed to ensure each person receives the appropriate support. Residents can enjoy delicious and nutritious chef-prepared meals served in a communal dining area, creating opportunities for social interaction and connection. The staff takes pride in creating a comfortable, safe, and homelike environment where all residents can thrive.
A host of amenities are available to residents at Bridge Assisted Living, including beautifully landscaped outdoor spaces for leisurely strolls or enjoying the fresh air. Specially designed activity programs encourage engagement and fulfillment, whether through arts and crafts, fitness classes, or music sessions. The community also offers a variety of organized social events and outings, helping residents stay active and involved.
Bridge Assisted Living is more than just a place to live; it is a community that values dignity, independence, and meaningful relationships. The caring staff strives to build genuine connections with each resident, fostering an atmosphere where everyone feels seen, respected, and valued. With attention to detail and a focus on overall well-being, Bridge Assisted Living offers a reassuring choice for those seeking assisted living services in a vibrant, compassionate setting.
People often ask...
The Bridge Retirement & Assisted Living offers competitive pricing, with rates starting at a cost of $6,318 per month.
The Bridge Retirement & Assisted Living offers independent living and assisted living.
There are 17 photos of The Bridge Retirement & Assisted Living on Mirador.
The full address for this community is 201 SW Bridge St, Grants Pass, OR 97526.
No, The Bridge Retirement & Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated a complaint found that an employee directed inappropriate verbal comments toward a resident and failed to protect the resident from verbal and emotional abuse; the employee was not found to neglect the resident.
Licensing—Failed to provide safe environment
29 Dec 2025Abuse: Neglect
29 Dec 2025Abuse: Neglect
Found that a staff member gave non-prescribed medications, causing harm. The provider's oversight for safe medication administration was insufficient and a fine was assessed.
Abuse—Failed to provide a safe medication administration system
07 Jul 2025Inspection
07 Jul 2025Inspection
Found that a resident's money and personal property went missing from a room due to theft, and protection against theft was inadequate.
Licensing—Failed to provide safe environment
26 Jun 2025Inspection
26 Jun 2025Inspection
Found deficiencies in updating the acuity-based staffing tool and reflecting residents' care needs in service plans, with 45 residents not quarterly updated.
Licensing—Failed to use an ABST
26 Jun 2025Inspection
26 Jun 2025Inspection
Found deficiencies in training to determine direct care staff competency, including evaluation, observation, or written testing, for one sampled staff member, and no documented competency to perform safe medication and treatment administration unsupervised.
Licensing—Failed to provide safe environment
26 Jun 2025Inspection
26 Jun 2025Inspection
Found that prescribed medication and treatment orders were not carried out as prescribed, including safety checks and reporting changes in condition.
Licensing—Failed to provide a safe medication administration system
18 Jun 2025License Condition
18 Jun 2025License Condition
Investigated and found a failure to ensure timely RN assessments and documentation for residents with significant changes in condition.
Regulatory Action—Failed to provide safe environment
01 May 2025Licensure
01 May 2025Licensure
Regulatory findings identified multiple deficiencies across governance, resident care planning, health services, infection control, medication management, staffing, safety, and facility environment.
Investigated and found neglectful care due to delayed call light responses that worsened a resident's condition; a $375 fine was assessed.
Abuse—Failed to provide safe environment
12 Jan 2025Abuse: Neglect
12 Jan 2025Abuse: Neglect
Investigated and found neglect of toileting care that left a resident in soiled briefs for over an hour, risking skin breakdown. A $1,500 fine was assessed.
Abuse—Failed to provide service
27 Dec 2024Inspection
27 Dec 2024Inspection
Investigated and found a caregiver verbally abused a resident and failed to protect the resident from verbal abuse.
Licensing—Failed to provide safe environment
12 Aug 2024Abuse: Neglect
12 Aug 2024Abuse: Neglect
Found a failure to provide a safe medication administration system that led to missed doses and hospitalization.
Abuse—Failed to provide a safe medication administration system
06 Jul 2024Abuse: Neglect
06 Jul 2024Abuse: Neglect
Investigated neglect and potential abuse related to a transfer; found care planning not followed, causing the resident discomfort, and assessed a fine after determining no abuse by staff.
Abuse—Failed to properly plan care
20 Dec 2023Licensure
20 Dec 2023Licensure
Determined substantial compliance with meal service and food sanitation requirements.
Deficiency—Comment
18 Dec 2023Inspection
18 Dec 2023Inspection
Investigated an incident of financial exploitation against a resident and found the care setting failed to protect the resident from exploitation.
Licensing—Failed to provide safe environment
01 Sept 2023Abuse: Neglect
01 Sept 2023Abuse: Neglect
Investigated a complaint of abuse and neglect related to medication administration and found a failure to provide a safe system, leading to withdrawal and discomfort, with a fine assessed.
Abuse—Failed to provide a safe medication administration system
22 Mar 2023Inspection
22 Mar 2023Inspection
Found a failure to submit timely weekly vaccination reporting for residents and staff to the proper authority, covering January 1–31, 2023, with a civil penalty assessed for February 2023.
Licensing—Failed to submit timely or adequate staffing documentation
14 Mar 2023Complaint
14 Mar 2023Complaint
Identified deficiencies related to medications and treatments management and the acuity-based staffing tool.
Deficiency—Licensing Complaint Investigation
Deficiency—Systems: Medications and Treatments
Deficiency—Acuity-Based Staffing Tool
16 Feb 2023Inspection
16 Feb 2023Inspection
Found a licensing violation for failure to submit timely or adequate staffing documentation. A $6,750 fine was assessed.
Licensing—Failed to submit timely or adequate staffing documentation
15 Feb 2023Inspection
15 Feb 2023Inspection
Investigated an allegation that safe medication administration was not provided and found deficiencies in safe medication and treatment administration systems.
Licensing—Failed to provide a safe medication administration system
14 Feb 2023Inspection
14 Feb 2023Inspection
Investigated and found that a caregiver borrowed $40 from a resident and did not repay; this was financial exploitation, and protection against exploitation was inadequate, with involvement of a second potential perpetrator inconclusive.
Licensing—Failed to provide safe environment
11 Nov 2022Abuse: Neglect
11 Nov 2022Abuse: Neglect
Investigated a complaint of neglect and found toileting assistance not provided promptly, causing discomfort; a $250 fine was assessed.
Abuse—Failed to follow care plan
09 Nov 2022Inspection
09 Nov 2022Inspection
Found failure to fully implement and update an Acuity Based Staffing Tool, creating risk to a safe environment.
Licensing—Failed to provide safe environment
01 Sept 2022Inspection
01 Sept 2022Inspection
Found a failure to submit timely weekly reporting of vaccinated individuals, residents, and staff during August 2022; a $6,750 fine was assessed.
Licensing—Failed to submit timely or adequate staffing documentation
25 Aug 2022Inspection
25 Aug 2022Inspection
Investigated a verbal abuse incident and found a violation for failing to protect a resident from inappropriate staff comments. The finding involved staff verbal abuse and a failure to maintain a safe environment.
Licensing—Failed to provide safe environment
01 Jun 2022Inspection
01 Jun 2022Inspection
Found noncompliance with weekly reporting requirements for vaccinated individuals, residents, and staff for 30 days in May 2022; a fine was assessed.
Licensing—Failed to submit timely or adequate staffing documentation
26 Apr 2022Validation
26 Apr 2022Validation
Identified deficiencies in nursing delegation, medication orders, restraints assessment, fire safety training, and hot water temperature management.
Deficiency—Comment
Deficiency—Rn Delegation and Teaching
Deficiency—Systems: Treatment Orders
Deficiency—Restraints and Supportive Devices
Deficiency—Fire and Life Safety: Safety
Deficiency—Plumbing Systems
25 Jan 2022Inspection
25 Jan 2022Inspection
Investigated the allegation and determined there was a failure to provide a safe environment by restricting residents' ability to have visitors.
Licensing—Failed to provide safe environment
19 Nov 2021Inspection
19 Nov 2021Inspection
Investigated and determined that essential household services based on a resident's needs and preferences were not provided.
Licensing—Failed to provide safe environment
06 Nov 2021Inspection
06 Nov 2021Inspection
Investigated allegations of verbal/emotional abuse and failure to provide a safe environment; found that two individuals spread rumors causing embarrassment and that a safe environment was not provided.
Licensing—Failed to provide safe environment
05 Nov 2021Inspection
05 Nov 2021Inspection
Found insufficient staffing to meet residents' needs, including no housekeeping for eight weeks.
Licensing—Failed to provide appropriate staffing
05 Nov 2021Inspection
05 Nov 2021Inspection
Investigated the complaint and found housekeeping services were not provided for eight weeks.
Licensing—Failed to provide appropriate housekeeping services
02 Nov 2021Inspection
02 Nov 2021Inspection
Found insufficient staff to meet scheduled and unscheduled resident needs.
Licensing—Failed to provide appropriate staffing
01 Sept 2021Inspection
01 Sept 2021Inspection
Found a licensing violation for failing to provide a safe environment, with potential for moderate harm. The finding involved not reporting two falls and exposing a resident to potential harm.
Licensing—Failed to provide safe environment
28 Sept 2020Inspection
28 Sept 2020Inspection
Investigated the allegation and found violations involving verbal abuse and failure to provide a safe environment.
Licensing—Failed to provide safe environment
27 Mar 2020Inspection
27 Mar 2020Inspection
Determined that a caregiver engaged in sexual abuse of a resident and that protections to prevent abuse were insufficient.
Licensing—Failed to provide safe environment
21 May 2019Inspection
21 May 2019Inspection
Investigated and found a deficiency in facility administration requirements. Residents were smoking marijuana in their rooms, contrary to policy.
Licensing—Failed to provide safe environment
07 Jan 2019Abuse: Financial abuse
07 Jan 2019Abuse: Financial abuse
Investigated the complaint involving financial exploitation and imposed a $375 fine.
Abuse—Failed to protect resident from financial exploitation
25 Jun 2018Abuse: Neglect
25 Jun 2018Abuse: Neglect
Found a resident was not protected from rough treatment; the abuse allegation was substantiated and a $375 fine was assessed.
Abuse—Failed to protect resident from rough treatment
23 Jun 2018Abuse: Physical Abuse
23 Jun 2018Abuse: Physical Abuse
Investigated the abuse allegation and found that a resident was not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
23 Jun 2018Abuse: Verbal/Mental abuse
23 Jun 2018Abuse: Verbal/Mental abuse
Investigated and found a failure to protect AV from inappropriate verbal comments.
Abuse—Failed to protect resident from verbal abuse
22 May 2018Inspection
22 May 2018Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
22 May 2018Abuse: Neglect
22 May 2018Abuse: Neglect
Found a deficiency in the medication administration system and assessed a $1,500 fine.
Abuse—Failed to provide a safe medication administration system
04 May 2018Abuse: Neglect
04 May 2018Abuse: Neglect
Investigated a neglect allegation and found a failure to provide a safe medication administration system; a fine was assessed.
Abuse—Failed to administer medication as ordered
19 Apr 2018Inspection
19 Apr 2018Inspection
Found failure to report potential or suspected abuse and assessed a $750 civil penalty.
Licensing—Failed to report potential or suspected abuse
19 Apr 2018Abuse: Neglect
19 Apr 2018Abuse: Neglect
Investigated abuse/neglect allegation and found failure to administer ordered medication and an inadequate medication system; a 1,500 fine was assessed.
Abuse—Failed to administer ordered medication
07 Feb 2018Abuse: Financial abuse
07 Feb 2018Abuse: Financial abuse
Found a failure to prevent theft or misuse of medication, risking residents' safety.
Abuse—Failure to provide a system that prevents theft or misuse of medication
18 Sept 2017Inspection
18 Sept 2017Inspection
Investigated an allegation regarding a malfunctioning call system and found that required call lights were not functioning.
Licensing—Failed to maintain functional door alarm or call system
14 Jun 2017Abuse: Neglect
14 Jun 2017Abuse: Neglect
Found violations for failing to provide appropriate care. The care plan was not followed as required.
Abuse—Failed to follow care plan
23 Aug 2016Abuse: Neglect
23 Aug 2016Abuse: Neglect
Investigated and found failures to provide appropriate care and to follow the care plan.
Abuse—Failed to follow care plan
11 Aug 2016Abuse: Verbal/Mental abuse
11 Aug 2016Abuse: Verbal/Mental abuse
Investigated and found a failure to protect a resident from verbal/emotional abuse.
Abuse—Failed to protect resident from verbal abuse
11 Aug 2016Inspection
11 Aug 2016Inspection
Investigated the allegation that resident rights were not assured and found that a resident was exposed to rough treatment or harm.
Licensing—Failed to assure resident rights
21 Apr 2016Abuse: Neglect
21 Apr 2016Abuse: Neglect
Investigated an allegation of unsafe medication administration and found deficiencies in the medication system.
Abuse—Failed to provide a safe medication administration system
09 Mar 2016Inspection
09 Mar 2016Inspection
Found that staff failed to provide the required written notification to move out a resident.
Licensing—Failed to properly admit or re-admit
19 Oct 2015Abuse: Financial abuse
19 Oct 2015Abuse: Financial abuse
Investigated an allegation of financial abuse and found that a resident's resources were wrongfully taken.
Abuse—Failed to provide safe environment
23 Sept 2015Abuse: Neglect
23 Sept 2015Abuse: Neglect
Found a deficiency in the safe medication administration system and assessed a $300 fine.
Abuse—Failed to provide a safe medication administration system
20 Jun 2014Inspection
20 Jun 2014Inspection
Investigated and found a deficiency in the medication administration system that could lead to harm.
Licensing—Failed to provide a safe medication administration system
10 Mar 2014Abuse: Financial abuse
10 Mar 2014Abuse: Financial abuse
Investigated a financial abuse allegation and identified a failure to protect a resident from wrongful taking of resources.
Abuse—Failed to provide safe environment
10 Mar 2014Abuse: Financial abuse
10 Mar 2014Abuse: Financial abuse
Investigated a complaint and found residents were not protected from wrongful taking of resources.
Abuse—Failed to provide safe environment
27 Jun 2013Abuse: Financial abuse
27 Jun 2013Abuse: Financial abuse
Investigated a financial abuse allegation and found residents were not protected from loss of funds.
Abuse—Failed to provide safe environment
17 Feb 2013Abuse: Neglect
17 Feb 2013Abuse: Neglect
Investigated the allegation of failing to intervene when a resident's condition changed; findings identified neglect and a civil penalty was assessed.
Abuse—Failed to intervene when resident's condition changed
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Mirador Living is not affiliated with the owner or operator(s) of The Bridge Retirement & Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Bridge Retirement & Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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