Lakeview Senior Living

    2690 NE Yacht Ave, Lincoln City, OR 97367
    • Independent Living
    • Assisted Living
    • Memory Care

    Warm staff, compassionate memory care

    I toured Lakeview Senior Living and moved my mom in - we're very pleased. The staff are warm, professional, and genuinely caring (Janet, Terri and Cameron stood out), memory care is compassionate, and the homey, clean apartments and cottages with included meals, housekeeping and transportation give us real peace of mind. Lovely grounds, engaging activities and convenient onsite medical access make this a welcoming, well-managed community I highly recommend.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.98·(58)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      3.5
    • Amenities

      3.9
    • Value

      2.9

    Pros

    • Compassionate, attentive caregiving
    • Dedicated memory-care programming
    • Engaging activities and regular outings
    • On-site shuttle and transportation service
    • Salon and on-site personal-care services
    • Pet-friendly community
    • In-room dining and flexible meal options
    • Varied menu with three daily meals
    • Well-maintained grounds and hotel-like common areas
    • Spacious, sunlit apartments and cottages
    • Included housekeeping and maintenance services
    • Close proximity to hospital and local amenities
    • Strong social life and resident camaraderie
    • Helpful move-in and transition assistance
    • Seasonal decorating and community events

    Cons

    • Chronic understaffing and high turnover
    • Inadequate staff training and competency gaps
    • Delays in assistance and long response times
    • Inconsistent dining service and food-quality variability
    • Gaps in medication-management oversight for memory care
    • Billing and financial transparency deficiencies
    • Administrative communication and coordination problems
    • Workplace-culture issues affecting staff retention
    • Marketing–service consistency gaps

    Summary of reviews

    Lakeview Senior Living elicits a strongly mixed set of impressions. Many families and residents praise the facility’s physical environment, social programming, and the warmth of individual staff members. The community is frequently described as visually appealing and well maintained, with hotel-like common areas, spacious sunlit apartments and cottages, convenient proximity to a hospital and lake, and amenities such as an on-site salon, library, and transportation services. Activities programming — bingo, outings, frequent social events, and an active dining atmosphere — is a consistent strength, contributing to a robust social life and positive resident interactions.

    Staff and direct care receive notably mixed evaluations. Numerous reviewers highlight compassionate, attentive employees who foster a family-like atmosphere and provide supportive dementia care in the memory unit. At the same time, a recurrent theme is chronic understaffing and turnover. Reviewers described long waits for assistance, inconsistent caregiving coverage, and variability in staff experience and training. These operational staffing issues are reported to affect response times, daily-assistance reliability, and, in some accounts, clinical oversight in memory care.

    Dining and housekeeping are similarly mixed. The facility offers three daily meals, diverse menu choices, in-room dining, and included housekeeping and maintenance services — aspects many residents appreciate. Conversely, other families describe inconsistent meal delivery, delays, and variable food quality. Housekeeping and facilities maintenance are generally seen as strong, but dining-service continuity and the consistency of meal experiences appear to fluctuate.

    Management and administrative practices present another area of divergence. Several families praise helpful administrative staff and smooth move-in coordination, while others report billing discrepancies, unexpected charge increases, and slow resolution of financial issues. Communication lapses between families and administration, and occasional inconsistencies between marketing materials and actual service delivery, were reported. A number of comments also point to workplace-culture challenges that may contribute to staff turnover and training gaps.

    Notable patterns for prospective families: the facility offers many amenities, a pleasant physical environment, and active programming that many residents value. However, there are recurring operational concerns around staffing levels, training, medication-management oversight in memory care, dining-service consistency, and billing transparency. Those considering Lakeview would benefit from asking specific questions about current staffing ratios and turnover, medication-administration protocols in the memory unit, how meal-service continuity is managed, and the facility’s billing practices and dispute-resolution process. Observing mealtimes, visiting the memory-care area during activity hours, and requesting recent staffing and financial policies during a tour can help assess fit for an individual resident’s needs.

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    Location

    Map showing location of Lakeview Senior Living

    Lakeview Senior Living is located at 2690 NE Yacht Ave, Lincoln City, OR, 97367.

    About Lakeview Senior Living

    Lakeview Senior Living sits at 2690 NE Yacht Avenue in Lincoln City, Oregon, right by quiet lake views and treed lawns that make for a peaceful setting, and the place shows off Northwestern-style architecture along with open, pleasant common areas both indoors and outside, where residents often gather. The community gives choices with independent living, assisted living, and memory care, providing support depending on what folks need, so people can manage most things on their own or get help when daily tasks get to be too much. Lakeview Senior Living has rooms in different sizes, from studio spots to one- and two-bedroom options, and some even offer cottages if you like your privacy but don't want to fuss with maintenance, and there are also two private dining rooms if family wants to stop by or if you're sharing a meal with friends, all meals covered in your stay and served restaurant-style to help with ease and comfort.

    Staff stays awake around the clock for emergencies, and nurses are available to make sure everyone's safe, while you'll find the building is always kept clean and residents say the staff act with true caring. The community allows pets and has policies in place to keep animals and humans happy. Lakeview's Memory Care has secure features with alarms and bracelet technology so that those who wander, especially those with Alzheimer's or dementia, stay safe, plus, experienced staff manage big behavior changes and help manage diabetes, insulin, and even sliding scale therapies, which can be a relief for folks requiring specialized care. Most of the residents are over 55, and there's an emphasis on dignity, safety, and keeping up independence, so you'll see care plans personalized-along with reminders, help with medicine, errands, and chores, and there's always staff who can assist with things like moving from a bed to a wheelchair but who will also encourage as much independent living as possible.

    There are both common rooms and outdoor patios for games, socializing, and relaxation, and regular activities, classes, hobby groups, devotional services off site, and entertainment keep residents active and engaged. The Compass Rose program stands out for memory care, focusing on those with Alzheimer's or dementia, and activities are made to help with mental stimulation and social connections. People at Lakeview Senior Living get their meals, utilities, cable TV, and transportation included-except for phone service-so there's not much left to worry about, and there's quick help with planning, financial resources, and guidance for veterans and their spouses looking at senior living expenses.

    The building offers respite care, so caregivers in the community can get a break or residents can try out the facility for a brief stay. Staff help residents who can manage some of their own needs, even those with incontinence who just need reminders. The grounds are easy to enjoy, the indoors have a classic lobby and large lounge for gatherings, and the place has a high review rating, so people who live there and their families seem to be happy with it overall. Tours let folks get a look at daily life, the food, and what goes on in a day, and the facility is always open so visitors and emergencies can be taken care of any time.

    Lakeview Senior Living gives a range of care options, from those who need little help to folks needing consistent medical attention or memory care, with 75% of residents usually needing medium help and 25% needing heavier care, so most find a fit no matter what stage of life they're in. There's a steady focus on well-being, with programs that encourage friendships, and overall, Lakeview tends to help seniors live with comfort and a sense of belonging, letting them handle as much or as little as they want to.

    People often ask...

    Lakeview Senior Living offers competitive pricing, with rates starting at a cost of $6,218 per month.

    Lakeview Senior Living offers independent living, assisted living, and memory care.

    There are 55 photos of Lakeview Senior Living on Mirador.

    Yes, Lakeview Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2690 NE Yacht Ave, Lincoln City, OR 97367.

    No, Lakeview Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R311
    StatusActive
    Facility typeResidential Care Facility
    Capacity43 residents
    LicenseeLakeview Operations, LLC
    EffectiveMarch 21st, 2003
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    308

    Reports

    0

    Type A Citations

    0

    Type B Citations

    15

    Complaints

    16

    Years

    11 Feb 2026Inspection
    Investigated a staffing allegation and determined a violation for insufficient staffing levels on one shift as indicated by ABST.
    • LicensingFailed to use an ABST
    21 Nov 2025Kitchen
    Identified deficiencies in food sanitation and administration compliance, including dirty kitchen areas and unaddressed repairs, and noncompliance with licensing rules.
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyAdministration Compliance
    21 Nov 2025Kitchen
    Found sanitation deficiencies in the kitchen areas, including dirty surfaces, disrepair, and unrestrained facial hair among staff.
    • DeficiencyResident Services Meals, Food Sanitation Rule
    11 Oct 2025Inspection
    Investigated and found a deficiency regarding an outdated ABST that failed to reflect the resident population and care needs, with inconsistencies among the roster, care plans, and ABST.
    • LicensingFailed to use an ABST
    09 Sept 2025Abuse: Neglect
    Found failure to address ongoing fall risk, leading to a fall and injuries; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    07 Sept 2025Abuse: Neglect
    Investigated alleged abuse by neglect and found inadequate interventions to mitigate ongoing fall risk, leading to a fall and emergency department transport.
    • AbuseFailed to properly plan care
    06 Sept 2025Abuse: Neglect
    Investigated an allegation of neglect and found ongoing fall risk was not properly mitigated, resulting in a skin tear after a fall.
    • AbuseFailed to properly plan care
    03 Sept 2025Abuse: Neglect
    Found abuse by neglect due to failure to plan care to mitigate ongoing fall risk, resulting in a resident sustaining a head injury after a fall.
    • AbuseFailed to properly plan care
    01 Sept 2025Abuse: Neglect
    Investigated a neglect allegation and found failure to plan and implement adequate interventions to mitigate fall risk, resulting in injuries and a fine was assessed.
    • AbuseFailed to properly plan care
    31 Aug 2025Abuse: Neglect
    Investigated a neglect allegation and found failure to plan care to mitigate fall risk, resulting in unwitnessed falls and injury.
    • AbuseFailed to properly plan care
    23 Aug 2025Abuse: Neglect
    Found abuse by neglect due to failing to plan and implement interventions to address ongoing fall risk, with a $500 fine assessed.
    • AbuseFailed to properly plan care
    22 Aug 2025Abuse: Neglect
    Investigated and found abuse by neglect due to failure to develop sufficient person-centered interventions to mitigate fall risk, resulting in an unwitnessed fall and injuries; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    15 Aug 2025Abuse: Neglect
    Found abuse by neglect due to failure to implement suitable interventions to reduce fall risk, leading to a fall and EMS transport for evaluation.
    • AbuseFailed to properly plan care
    12 Aug 2025Inspection
    Found deficiencies in the Acuity-Based Staffing Tool that failed to reflect resident care needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    10 Aug 2025Abuse: Neglect
    Investigated a complaint and found failure to plan care that increased fall risk, leading to injury.
    • AbuseFailed to properly plan care
    30 Jul 2025Abuse: Neglect
    Investigated abuse by neglect due to failure to plan care to prevent falls, which resulted in a $250 fine.
    • AbuseFailed to properly plan care
    29 Jul 2025Abuse: Neglect
    Investigated and found that staff failed to supervise a resident as required by the care plan, resulting in an injury fall.
    • AbuseFailed to provide safe environment
    22 Jul 2025Abuse: Neglect
    Found abuse by neglect due to failing to plan care and mitigate fall risk for a resident, and a 250 fine was assessed.
    • AbuseFailed to properly plan care
    12 May 2025Inspection
    Found that the Acuity-Based Staffing Tool was not updated to reflect resident needs, with inconsistencies between the resident roster, care plans, and ABST data.
    • LicensingFailed to update staffing plan based on ABST
    02 Apr 2025Inspection
    Found inconsistencies between the resident roster, care plans, and ABST data due to an outdated ABST. This was a violation of Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    16 Mar 2025Inspection
    Found failure to update resident profiles quarterly in ABST.
    • LicensingFailed to use an ABST
    26 Feb 2025Abuse: Neglect
    Found that the facility inadequately planned and implemented interventions to address increasing falls, resulting in injury to a resident.
    • AbuseFailed to properly plan care
    15 Feb 2025Inspection
    Determined that the staffing plan based on ABST was not updated to reflect resident care needs, with inconsistencies among the roster, care plans, and ABST, violating Oregon Administrative Rules.
    • LicensingFailed to update staffing plan based on ABST
    11 Feb 2025Complaint
    Investigated a complaint about medications and treatments and an acuity-based staffing tool; two deficiencies were cited.
    • DeficiencySystems: Medications and Treatments
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyGeneral Comments
    11 Feb 2025Complaint
    Investigated acuity-based staffing tool usage and found quarterly reviews incomplete for several residents and staffing plans not aligned with acuity. Identified a failure to fully implement and update the ABST.
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyAcuity Based Staffing Tool - Updates & Plan
    11 Feb 2025Inspection
    Found that the Acuity-Based Staffing Tool wasn't updated to reflect residents' care needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    27 Dec 2024Abuse: Neglect
    Found a failure to provide a safe environment that could harm residents, constituting abuse and neglect.
    • AbuseFailed to provide safe environment
    16 Dec 2024Abuse: Neglect
    Investigated a complaint of abuse and neglect; found failure to follow the care plan and supervise a resident, placing them at risk, and assessed a $500 fine.
    • AbuseFailed to follow care plan
    26 Nov 2024Inspection
    Investigated and found that the care plan requiring two trained staff for transferring was not followed, resulting in a fall and a serious back injury.
    • LicensingFailed to follow care plan
    28 Oct 2024Inspection
    Found staffing deficiencies due to an inaccurate acuity-based staffing tool and inconsistencies between roster, care plans, and ABST, resulting in under-staffing relative to resident needs.
    • LicensingFailed to staff as indicated by ABST
    28 Oct 2024Abuse: Neglect
    Investigated and found a failure to provide a safe environment, constituting neglect and abuse.
    • AbuseFailed to provide safe environment
    25 Oct 2024Inspection
    Identified staffing deficiencies and ABST data inconsistencies that failed to reflect resident needs and required ADLs, resulting in inadequate staffing.
    • LicensingFailed to staff as indicated by ABST
    24 Sept 2024Inspection
    Found that a resident was not adequately protected from financial exploitation, with narcotics reportedly removed from the room during hospital visits.
    • LicensingFailed to protect resident from financial exploitation
    22 Sept 2024Abuse: Neglect
    Investigated an allegation that a resident's rights were violated when medications were removed and not delivered on time, causing pain and diarrhea. Found violations related to medication management and resident rights.
    • AbuseFailed to assure resident rights
    11 Sept 2024Abuse: Neglect
    Investigated an abuse/neglect allegation and concluded that fall-prevention care planning was not properly addressed, resulting in a fall and injury; a $750 fine was assessed.
    • AbuseFailed to properly plan care
    11 Sept 2024Inspection
    Identified deficiencies in ABST accuracy and staffing levels, with mismatches between roster, care plans, and ABST data, resulting in staffing not aligned with resident needs.
    • LicensingFailed to staff as indicated by ABST
    27 Aug 2024Inspection
    Identified deficiencies in ABST accuracy and staffing alignment with resident needs, with inconsistencies among the roster, care plans, and ABST data, and inadequate staffing to cover scheduled and unscheduled needs.
    • LicensingFailed to staff as indicated by ABST
    22 Jul 2024Inspection
    Found that an updated Acuity-Based Staffing Tool did not accurately reflect residents' care needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    09 Jul 2024Abuse: Neglect
    Found failures to follow the resident's oral care plan for dentures, resulting in a gum sore and discomfort for the resident.
    • AbuseFailed to follow care plan
    08 Jul 2024Complaint
    Investigated complaints and identified deficiencies in resident records, service plan updates, and staffing, including mismatched POLST/health care preferences, incomplete quarterly evaluations, and failure to implement an acuity-based staffing tool.
    • DeficiencyFacility Administration: Records
    • DeficiencyService Plan: General
    • DeficiencyAcuity-Based Staffing Tool
    08 Jul 2024Inspection
    Investigated and identified a violation related to updating the Acuity-Based Staffing Tool and ensuring consistency with resident rosters and care plans.
    • LicensingFailed to use an ABST
    03 Jul 2024Inspection
    Investigated the allegation of failing to properly plan care and found that a quarterly service plan was not completed.
    • LicensingFailed to properly plan care
    03 Jul 2024Inspection
    Found that resident records were not complete or accurate.
    • LicensingFailed to properly plan care
    17 Jun 2024License Condition
    Found a failure to provide a safe environment. Non-compliance with Oregon Administrative Rules was identified.
    • Regulatory ActionFailed to provide safe environment
    13 Jun 2024License Condition
    Found a failure to provide a safe environment.
    • Regulatory ActionFailed to provide safe environment
    12 Jun 2024Complaint
    Found multiple deficiencies related to residents' service plans not reflecting needs, medication observation, staffing adequacy, acuity-based staffing, and abuse reporting training.
    • DeficiencyService Plan: General
    • DeficiencySystems: Medication Administration
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    12 Jun 2024Complaint
    Investigated a licensure complaint and identified isolated concerns in resident rights and protection and medication/treatment review, with potential for moderate harm.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyResident Rights and Protection: Personal Rela
    • DeficiencySystems: Medication and Treatment Review
    01 Jun 2024Inspection
    Found failure to administer medication as ordered, constituting a licensing violation.
    • LicensingFailed to administer medication as ordered
    20 May 2024Validation
    Identified numerous deficiencies across governance, care delivery, health services, safety, and staffing, resulting in multiple citations for noncompliance with state regulations.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyResident Rights and Protection - General
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Self-Administration of Meds
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    • DeficiencyResident Units
    • DeficiencyHeating and Ventilation
    • DeficiencyPlumbing Systems
    • DeficiencyCall System
    20 May 2024Validation
    Identified multiple deficiencies across administration, resident rights, health services, activities, safety, and infection control during the licensing review, with a follow-up revisit determining substantial compliance.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyResident Rights and Protection - General
    • DeficiencyResident Services: Activities
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyRestraints and Supportive Devices
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyIndividual Rights Settings Right to Freedom
    • DeficiencyIndividual Door Locks: Key Access
    • DeficiencyLimitations: Threats to Health and Safety
    • DeficiencyGeneral Comments
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    • DeficiencyNutrition and Hydration
    • DeficiencyActivities
    • DeficiencyBehavior
    • DeficiencySecure Outdoor Recreation Area
    03 May 2024Inspection
    Investigated and identified a violation of resident rights under HCBS rules.
    • LicensingFailed to assure resident rights
    26 Apr 2024Abuse: Neglect
    Investigated neglect related to dental care and found that timely dental care was not provided.
    • AbuseFailed to assure dental treatment
    26 Apr 2024Inspection
    Investigated and determined a violation of HCBS resident rights. The resident's right to choose a roommate was not ensured.
    • LicensingFailed to assure resident rights
    26 Apr 2024Inspection
    Investigated and identified a deficiency for failing to provide a lockable door.
    • LicensingFailed to assure resident rights
    25 Apr 2024Inspection
    Identified that a training program including abuse and reporting requirements was not in place and that training records for staff were incomplete.
    • LicensingFailed to provide inservice
    25 Apr 2024Inspection
    Found that staff failed to visually observe a resident taking medications during administration and there was no current order to leave medications at bedside.
    • LicensingFailed to provide a safe medication administration system
    25 Apr 2024Inspection
    Found that service plans did not reflect residents' needs and were not consistently followed. Missed showers and grooming concerns were documented for multiple residents.
    • LicensingFailed to properly plan care
    09 Apr 2024Complaint
    Found that transportation for medical services was not provided for a sampled resident and other ride options required advance notice, despite an agreement assigning transport responsibility to the facility.
    • DeficiencyResident Services: Auxilary Services
    09 Apr 2024Complaint
    Identified deficiencies related to medications and treatments, staffing requirements and training, and inspections.
    • DeficiencySystems: Medications and Treatments
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    • DeficiencyInspections and Investigations
    02 Apr 2024Inspection
    Found that an updated ABST was not maintained and inconsistencies existed between the resident roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    02 Apr 2024Inspection
    Identified deficiencies related to the ABST not accurately reflecting resident needs and ADLs, with staffing not aligned to ABST levels.
    • LicensingFailed to use an ABST
    25 Mar 2024Inspection
    Determined that transportation for medical services was not provided, constituting a licensing violation.
    • LicensingFailed to provide transportation for medical or social purposes
    18 Mar 2024Abuse: Neglect
    Found neglect and abuse due to failure to properly plan care, after an unwitnessed fall with injuries.
    • AbuseFailed to properly plan care
    17 Mar 2024Abuse: Neglect
    Identified neglect and abuse for failing to properly plan care to reduce frequent falls. A $375 fine was assessed.
    • AbuseFailed to properly plan care
    13 Mar 2024Inspection
    Investigated a complaint and found a failure to provide a safe medication administration system, resulting in multiple falls after dosing.
    • LicensingFailed to provide a safe medication administration system
    12 Mar 2024Inspection
    Found a violation for failing to answer call lights in a timely manner.
    • LicensingFailed to answer call light in a timely manner
    12 Mar 2024Inspection
    Found a rule violation for failing to observe medication administration.
    • LicensingFailed to administer medication as ordered
    11 Mar 2024Abuse: Neglect
    Investigated a neglect allegation found that ordered pain medication was not provided, leading to a $250 fine.
    • AbuseFailed to provide appropriate pain control
    21 Feb 2024Inspection
    Found a violation for failing to keep equipment in good repair, essential for residents' health, safety, and comfort.
    • LicensingFailed to maintain a safe physical environment
    21 Feb 2024Complaint
    Identified deficiencies in care planning, staffing adequacy, and elevator-related equipment maintenance. The findings showed mismatches between residents' needs and care plans, insufficient awake direct-care staffing due to the broken elevator, and failed maintenance of essential equipment.
    • DeficiencyService Plan: General
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    21 Feb 2024Inspection
    Identified a failure to maintain a safe physical environment due to equipment not kept clean and in good repair.
    • LicensingFailed to maintain a safe physical environment
    21 Feb 2024Inspection
    Investigated and found insufficient staffing to meet residents' scheduled and unscheduled needs, causing delays or unmet needs. Determined to violate Oregon Administrative Rules.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    21 Feb 2024Complaint
    Found deficiencies in several clinical and administrative areas related to condition monitoring, RN delegation, medications and treatments, treatment orders, and staff training.
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyRn Delegation and Teaching
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Treatment Orders
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    21 Feb 2024Inspection
    Found insufficient staff to meet residents' scheduled and unscheduled needs, causing needs to be unmet or delayed.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    20 Feb 2024Inspection
    Investigated a complaint and found a deficiency for failing to include an Oregon licensed nurse regularly scheduled for onsite duties and available for phone consultation.
    • LicensingFailed to obtain appropriate consultation
    20 Feb 2024Inspection
    Found a failure to meet nursing delegation requirements because delegation and teaching were not provided and documented by an RN.
    • LicensingFailed to comply with nursing delegation requirement
    16 Feb 2024Inspection
    Found that a service plan failed to reflect residents' needs.
    • LicensingFailed to properly plan care
    16 Feb 2024Inspection
    Found insufficient staff to meet residents' scheduled and unscheduled needs, leading to delays or unmet care.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    16 Feb 2024Inspection
    Identified a violation for failing to keep equipment necessary for resident health, safety, and comfort in good repair.
    • LicensingFailed to provide or maintain resident care equipment
    12 Feb 2024Inspection
    Found a deficiency in resolving resident complaints due to ineffective methods.
    • LicensingFailed to assure resident rights
    12 Feb 2024Abuse: Neglect
    Found violations of resident rights due to inadequate oversight of change in condition, which led to a fall and head injury and constituted neglect and abuse; a fine was assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    12 Feb 2024Inspection
    Identified a deficiency for lacking written policies to ensure a 24-hour resident monitoring and reporting system.
    • LicensingFailed to provide safe environment
    12 Feb 2024Inspection
    Found that a call light was not answered promptly.
    • LicensingFailed to answer call light in a timely manner
    12 Feb 2024Inspection
    Found failure to administer medication as ordered, violating safe medication administration practices.
    • LicensingFailed to administer medication as ordered
    05 Feb 2024Inspection
    Found that records were not made available to the Department upon request, resulting in a substantiated licensing violation.
    • LicensingFailed to cooperate with an investigation
    26 Jan 2024Abuse: Neglect
    Investigated a falls risk issue and found the care plan was not updated to address safety, resulting in a fall and injury.
    • AbuseFailed to properly plan care
    17 Jan 2024Abuse: Neglect
    Found a deficient safe medication administration system that led to a resident not receiving medications for several days and experiencing pain; a $375 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    06 Jan 2024Abuse: Neglect
    Investigated a fall-risk case and found failure to plan care to reduce fall risk, leading to a fall and hospital evaluation; a fine was assessed.
    • AbuseFailed to properly plan care
    29 Dec 2023License Condition
    Investigated an allegation that an acuity-based staffing tool was not used. Determined there was a failure to fully implement and update ABST as required.
    • Regulatory ActionFailed to use an ABST
    28 Dec 2023License Condition
    Found failure to use an ABST as required.
    • Regulatory ActionFailed to use an ABST
    26 Dec 2023Abuse: Neglect
    Investigated concluded fall prevention interventions were not implemented and care planning was improper, placing a resident at risk of harm.
    • AbuseFailed to properly plan care
    11 Nov 2023Abuse: Neglect
    Investigated allegations of neglect and abuse and found that care planning failed to address fall risk, contributing to an unwitnessed fall and injury.
    • AbuseFailed to properly plan care
    11 Nov 2023Abuse: Neglect
    Found neglect and abuse for failing to mitigate fall risk and assessed a fine of $375.
    • AbuseFailed to properly plan care
    11 Oct 2023Complaint
    Identified deficiencies in acuity-based staffing tool implementation and room-entry controls, including incomplete ABST updates and a resident's entry through another resident's bedroom.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyResident Units
    11 Oct 2023Complaint
    Identified insufficient awake direct care staffing, failure to adopt an acuity-based staffing tool, and missing lockable storage spaces.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyResident Units
    07 Oct 2023Abuse: Neglect
    Found violations related to neglect and abuse after an unwitnessed fall caused an injury due to improper care planning and fall-prevention interventions.
    • AbuseFailed to properly plan care
    29 Sept 2023Inspection
    Investigated the allegation that resident rights were not assured and found that residents could enter another resident's bedroom, violating rules.
    • LicensingFailed to assure resident rights
    18 Sept 2023Abuse: Neglect
    Investigated found neglect and abuse due to failure to provide a safe environment, which allowed a resident to enter another resident's room and be harmed; a fine was assessed.
    • AbuseFailed to provide safe environment
    03 Sept 2023Abuse: Neglect
    Investigated and found that a resident's purse was taken by an unknown person, constituting financial exploitation and abuse; a $500 fine was assessed.
    • AbuseFailed to protect resident from financial exploitation
    26 Aug 2023Abuse: Neglect
    Determined that neglect and abuse occurred due to failure to properly plan care for ongoing falls and implement interventions.
    • AbuseFailed to properly plan care
    17 Aug 2023Licensure
    Found deficiencies in kitchen cleanliness, storage practices, and staff food handler documentation. A later follow-up determined substantial compliance.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    17 Aug 2023Licensure
    Found deficiencies in kitchen cleanliness, improper food handling and storage, and administration compliance.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyAdministration Compliance
    16 May 2023Inspection
    Found lack of a lockable storage space, violating Oregon Administrative Rules.
    • LicensingFailed to assure resident rights
    09 May 2023Abuse: Neglect
    Investigated and found that a resident's narcotics were stolen and no lockable storage was provided to protect valuables, risking financial exploitation.
    • AbuseFailed to protect resident from financial exploitation
    23 Apr 2023Inspection
    Found insufficient qualified awake direct care staff to meet 24-hour needs, resulting in a failure to provide a safe environment.
    • LicensingFailed to provide safe environment
    11 Apr 2023Complaint
    Found deficiencies in keeping equipment clean and in good repair, including a non-working oven.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    05 Apr 2023Inspection
    Investigated and concluded that neglect of care and abuse occurred, resulting in harm to a resident.
    • LicensingFailed to provide service
    05 Apr 2023Inspection
    Determined that a resident's rights were violated and neglect/abuse occurred due to improper restraint use.
    • LicensingFailed to use restraint properly
    05 Apr 2023Abuse: Neglect
    Found neglect and abuse due to failure to follow the care plan for catheter care, causing discomfort and loss of personal dignity; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    03 Apr 2023Inspection
    Found failure to keep interior and exterior surfaces and equipment clean and in good repair, affecting residents' health and safety.
    • LicensingFailed to provide safe environment
    07 Mar 2023Complaint
    Found deficiencies related to general service plan requirements during a complaint investigation.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyService Plan: General
    07 Mar 2023Inspection
    Investigated and found that a staff action caused emotional distress and violated resident rights, constituting neglect and verbal abuse and failing to protect from emotional abuse.
    • LicensingFailed to protect resident from mental or emotional abuse
    14 Feb 2023Inspection
    Investigated and found that staff did not exercise reasonable precautions to protect residents' health and safety, including not using masks and screening staff/visitors.
    • LicensingFailed to provide safe environment
    22 Jan 2023Abuse: Neglect
    Investigated a resident's fall-risk care plan and hazard removal; found failures to implement interventions that resulted in serious injuries.
    • AbuseFailed to properly plan care
    21 Jan 2023Abuse: Neglect
    Found neglect and abuse due to failure to follow orders and maintain a safe medication administration system, leading to withdrawal symptoms and hospital transport after missing four doses.
    • AbuseFailed to provide a safe medication administration system
    11 Jan 2023Abuse: Neglect
    Investigated a complaint about safety and care planning; found failures to implement interventions and provide a safe environment, placing a resident at risk of harm.
    • AbuseFailed to provide safe environment
    10 Nov 2022License Condition
    Investigated the ABST-related allegation and identified failure to use ABST.
    • Regulatory ActionFailed to use an ABST
    06 Nov 2022Abuse: Neglect
    Investigated the complaint and found a failure to provide a safe medication administration system, which led to partial dosing of narcotic pain medication and related pain and distress.
    • AbuseFailed to provide a safe medication administration system
    04 Nov 2022Abuse: Neglect
    Found violations for neglect and abuse due to failure to adjust care plans to address continued inappropriate behaviors between residents. Assessed a $375 fine.
    • AbuseFailed to properly plan care
    01 Nov 2022Inspection
    Investigated allegation found quarterly service plans were not completed.
    • LicensingFailed to properly plan care
    18 Oct 2022Complaint
    Investigated a complaint and found deficiencies in acuity-based staffing tool implementation; no tool or resident data were entered and no staffing plan was posted.
    • DeficiencyAcuity-Based Staffing Tool
    01 Oct 2022Inspection
    Found a violation for failing to submit timely weekly reporting of vaccinated individuals, residents and staff for 30 days.
    • LicensingFailed to submit timely or adequate staffing documentation
    14 Sept 2022Abuse: Neglect
    Found violations related to unsafe medication administration and failure to manage meds when a resident was out, risking serious harm.
    • AbuseFailed to provide a safe medication administration system
    02 Sept 2022License Condition
    Found that residents did not receive proper hygiene assistance, including bathing, dressing, and undressing, as required.
    • Regulatory ActionFailed to provide or assist with hygiene
    02 Sept 2022License Condition
    Investigated the allegation of ABST non-use. Found ABST was not implemented as required.
    • Regulatory ActionFailed to use an ABST
    02 Sept 2022License Condition
    Found insufficient staffing to meet residents' scheduled and unscheduled needs, including help with bathing and dressing.
    • Regulatory ActionFailed to provide appropriate staffing
    01 Sept 2022Inspection
    Identified a deficiency for failing to submit timely weekly vaccination reporting for residents, staff, and vaccinated individuals from August 1 to August 31, 2022. A $7,500 fine was assessed.
    • LicensingFailed to submit timely or adequate staffing documentation
    26 Aug 2022Abuse: Neglect
    Found abuse and neglect; identified safety failures and a missing background check, with a fine assessed.
    • AbuseFailed to provide safe environment
    26 Aug 2022Abuse: Neglect
    Investigated and found failures in care planning that resulted in neglect and abuse, with a $500 fine assessed.
    • AbuseFailed to properly plan care
    25 Aug 2022Abuse: Neglect
    Investigated an allegation of neglect and found failure to provide appropriate services and care for the Alleged Victim, who later died from a wound-related sepsis.
    • AbuseFailed to provide service
    22 Aug 2022Abuse: Neglect
    Found deficiencies in fall-risk care planning and interventions after multiple documented falls and injuries, with a fine assessed.
    • AbuseFailed to properly plan care
    16 Aug 2022Inspection
    Found a deficiency in medication administration safety due to failure to ensure medications were administered as ordered.
    • LicensingFailed to provide a safe medication administration system
    15 Aug 2022Abuse: Neglect
    Found neglect and abuse due to failure to provide timely transportation and services for a resident's medical appointment, resulting in a rescheduled procedure and a fine assessed.
    • AbuseFailed to provide service
    10 Aug 2022Complaint
    Found that an acuity-based staffing tool was not implemented or updated and that no staffing plan was posted; several resident service plans were outdated, hindering input into the ABST.
    • DeficiencyAcuity-Based Staffing Tool
    09 Aug 2022Abuse: Neglect
    Determined neglect and abuse due to failure to provide timely pain medication, resulting in withdrawal symptoms and hospital transport; a fine was assessed.
    • AbuseFailed to provide appropriate pain control
    01 Aug 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in untimely or missing medications and resident agitation; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    16 Jul 2022Abuse: Neglect
    Determined that neglect occurred due to failure to provide timely medical treatment, causing ongoing pain and emotional hardship.
    • AbuseFailed to assure timely medical treatment
    16 Jul 2022Abuse: Neglect
    Investigated and found failure to provide appropriate services after a fall, resulting in neglect and abuse findings.
    • AbuseFailed to provide service
    19 Jun 2022Abuse: Neglect
    Investigated a resident care allegation and found neglect and abuse due to failure to care plan and implement reasonable interventions for a resident, leading to hospital transfer and risk of serious harm. A $375 fine was assessed.
    • AbuseFailed to cooperate with an investigation
    18 Jun 2022Inspection
    Investigated an allegation that a resident was not protected from inappropriate sexual contact and identified deficiencies in records retention, documentation, and service planning; no abuse occurred.
    • LicensingFailed to protect resident from inappropriate sexual contact
    17 Jun 2022Inspection
    Investigated a complaint and found violations related to timely medical treatment and record-keeping.
    • LicensingFailed to assure timely medical treatment
    21 May 2022Abuse: Neglect
    Investigated and found a failure to provide a safe medication administration system, which resulted in neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    02 May 2022Abuse: Neglect
    Investigated a fall-related care issue and found failures to address increasing fall risk, resulting in neglect and abuse.
    • AbuseFailed to properly plan care
    21 Apr 2022Abuse: Neglect
    Found failure to plan and implement care for a known fall risk, leading to a resident's fall with injuries requiring hospital treatment.
    • AbuseFailed to properly plan care
    20 Apr 2022Abuse: Neglect
    Determined that a resident did not receive needed services, resulting in a fall and inadequate staff response. A $375 fine was assessed.
    • AbuseFailed to provide service
    10 Apr 2022Abuse: Neglect
    Identified neglect and abuse related to failure to protect a resident from inappropriate sexual contact and to provide a safe environment. This led to a resident-to-resident interaction with risk of serious harm and loss of personal dignity, and a fine was assessed.
    • AbuseFailed to protect resident from inappropriate sexual contact
    11 Mar 2022Inspection
    Investigated and found that a care plan was not followed. This resulted in a resident injury and concerns of neglect and abuse.
    • LicensingFailed to follow care plan
    05 Mar 2022Inspection
    Determined that a resident was financially exploited and protections against exploitation were inadequate.
    • LicensingFailed to protect resident from financial exploitation
    02 Mar 2022Abuse: Neglect
    Investigated a complaint and found a failure to provide a safe medication administration system, resulting in neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    22 Feb 2022Abuse: Neglect
    Found neglect and abuse due to failure to plan and implement care for a resident's known fall risk, resulting in a fall and hospital transfer.
    • AbuseFailed to properly plan care
    14 Feb 2022Abuse: Neglect
    Found neglect and abuse due to an unsafe medication administration system that resulted in missed doses and patient discomfort.
    • AbuseFailed to provide a safe medication administration system
    31 Jan 2022Abuse: Neglect
    Found that multiple medication doses were given more than one hour late, causing repeated discomfort and constituting neglect and abuse; a $1,500 fine was assessed.
    • AbuseFailed to administer ordered medication
    07 Jan 2022Abuse: Neglect
    Investigated allegations of neglect and abuse and found a failure to document interventions and care planning to mitigate fall risk.
    • AbuseFailed to cooperate with an investigation
    24 Dec 2021Abuse: Neglect
    Concluded that neglect occurred due to failure to provide appropriate services and care planning, resulting in multiple falls, weight loss, infection, and injuries.
    • AbuseFailed to provide service
    22 Dec 2021Abuse: Neglect
    Found that a safe medication administration system was not provided, resulting in a resident receiving another resident’s medication and hospital transfer; a $375 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    12 Dec 2021Abuse: Neglect
    Found that the care plan for a resident was not followed, resulting in the resident being found soiled and in an unsanitary room due to staffing shortages.
    • AbuseFailed to follow care plan
    07 Dec 2021Abuse: Neglect
    Investigated and found violations related to inadequate care and safety, including multiple falls and failure to follow care plans due to staffing shortages. The failures resulted in harm and neglect.
    • AbuseFailed to provide service
    28 Nov 2021Abuse: Neglect
    Investigated an abuse/neglect allegation related to falls and found failure to properly plan care and implement fall-risk interventions, resulting in a head injury from a fall.
    • AbuseFailed to properly plan care
    18 Nov 2021Abuse: Neglect
    Investigated found that required services were not provided during a decline in condition, causing unnecessary discomfort and loss of dignity. A $500 fine was assessed.
    • AbuseFailed to provide service
    17 Nov 2021Abuse: Neglect
    Found neglect and abuse due to failing to follow the resident's care plan, including catheter care, and to maintain cleanliness and safety; a fine was assessed.
    • AbuseFailed to follow care plan
    14 Nov 2021Abuse: Neglect
    Found that fall-risk care was not properly planned, resulting in a second fall with pain; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    09 Nov 2021Abuse: Neglect
    Investigated the complaint found inadequate care planning for fall risk, resulting in another fall and head injury. The finding identified neglect and abuse, with a $1500 fine assessed.
    • AbuseFailed to properly plan care
    07 Nov 2021Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in pain medication not being administered and the resident experiencing withdrawal requiring hospital care. A $500 fine was assessed.
    • AbuseFailed to administer medication as ordered
    02 Nov 2021Abuse: Neglect
    Investigated found that inadequate health assessment and monitoring of a resident's changing condition led to an untreated decline and hospitalization for cellulitis.
    • AbuseFailed to provide oversight and monitoring of change of condition
    31 Oct 2021Abuse: Neglect
    Identified a failure to follow the care plan for toileting due to staffing shortages, risking harm to a resident. A violation was found and a $500 fine was assessed.
    • AbuseFailed to follow care plan
    14 Oct 2021Abuse: Neglect
    Investigated found verbal aggression toward a resident and failure to protect from it, causing emotional distress; a fine was assessed.
    • AbuseFailed to protect resident from verbal abuse
    14 Oct 2021Inspection
    Investigated and determined that a resident was left saturated in urine after staff assisted, causing discomfort and loss of dignity. The actions violated resident rights and constituted abuse and neglect, and a $500 fine was assessed.
    • LicensingFailed to follow care plan
    11 Oct 2021Inspection
    Found a violation for verbal abuse toward a resident and for failing to protect the resident from verbal abuse. A $500 fine was assessed.
    • LicensingFailed to protect resident from verbal abuse
    11 Oct 2021Abuse: Neglect
    Investigated a complaint and found care failures left a resident soaked in urine or covered in feces, constituting neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide service
    11 Oct 2021Abuse: Neglect
    Found violations related to neglect and failure to follow the care plan, resulting in a $1000 fine.
    • AbuseFailed to follow care plan
    11 Oct 2021Abuse: Neglect
    Found verbal abuse toward a resident and failure to protect them, causing emotional harm; a $1,000 fine was assessed.
    • AbuseFailed to protect resident from verbal abuse
    09 Oct 2021Abuse: Neglect
    Investigated a complaint about verbal abuse toward a resident with dementia and found that staff verbally abused the resident and failed to protect them from abuse.
    • AbuseFailed to protect resident from verbal abuse
    30 Sept 2021Abuse: Neglect
    Found a violation of safe medication administration due to missed antibiotic doses after a pill was crushed or misplaced and not replaced.
    • AbuseFailed to provide a safe medication administration system
    28 Sept 2021Abuse: Neglect
    Investigated and found neglect of care and abuse due to failure to follow the catheter care plan. A $500 fine was assessed.
    • AbuseFailed to follow care plan
    22 Sept 2021Abuse: Neglect
    Investigated allegations of neglect and abuse related to fall risk care; found that fall risk planning was not properly implemented, leading to another fall with a bruise.
    • AbuseFailed to properly plan care
    21 Sept 2021Validation
    Identified multiple deficiencies in resident care, service planning, nutrition, infection control, and safety across several revisits. The findings showed failures to implement proper reporting, planning, monitoring, and training processes.
    • DeficiencyComment
    • DeficiencyReasonable Precautions
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyAdministration Compliance
    • DeficiencyAdministrator Training
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    • DeficiencyNutrition and Hydration
    • DeficiencyActivities
    • DeficiencyBehavior
    20 Sept 2021Validation
    Determined substantial compliance after follow-up reviews, though multiple deficiencies were identified in infection control, resident assessments and service plans, medication management, staff training, and building maintenance during the prior re-licensure activities.
    • DeficiencyComment
    • DeficiencyReasonable Precautions
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyService Plan: Service Planning Team
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Tracking Control Substances
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    12 Jul 2021Abuse: Neglect
    Found neglect and abuse due to failure to properly plan care and implement interventions to address ongoing threatening behavior toward a resident; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    08 Jul 2021Abuse: Neglect
    Found neglect and abuse due to failure to properly plan care for falls, resulting in a $1000 fine.
    • AbuseFailed to properly plan care
    08 Jul 2021Abuse: Neglect
    Found neglect of care and abuse due to failure to properly plan for falls, and assessed a $1,000 fine.
    • AbuseFailed to properly plan care
    28 Jun 2021Abuse: Neglect
    Investigated and found a deficient safe medication administration system due to multiple missed doses and delays in pharmacy delivery. This indicates neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    24 Jun 2021Abuse: Neglect
    Investigated found that care planning failed for a resident who refused care, risking skin breakdown; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    04 Jun 2021Abuse: Neglect
    Found failures to properly plan care for a resident with a Foley catheter, resulting in neglect and abuse, with a $500 fine assessed.
    • AbuseFailed to properly plan care
    24 May 2021Abuse: Neglect
    Found a failure to provide a safe environment. A resident was found with knives shortly after moving in, showing risk of harm.
    • AbuseFailed to provide safe environment
    19 May 2021Abuse: Neglect
    Investigated a complaint and found a safe-environment violation that led to an injury; a $1500 fine was assessed.
    • AbuseFailed to provide safe environment
    04 May 2021Abuse: Neglect
    Investigated and found failure to plan care to prevent falls, leading to a spine fracture.
    • AbuseFailed to properly plan care
    12 Dec 2020Abuse: Neglect
    Investigated and found neglect and abuse due to failure to intervene when a resident refused needed personal care, creating risk of harm; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    12 Dec 2020Abuse: Neglect
    Found neglect and abuse due to failure to address a resident's reluctance to receive needed personal care, and a $250 fine was assessed.
    • AbuseFailed to follow care plan
    25 Nov 2020Abuse: Neglect
    Found inadequate care planning for a resident with dementia, risking harm to the resident and others. The findings indicate abuse and neglect due to lack of clear behaviors, interventions, and protection from a negative outcome.
    • AbuseFailed to properly plan care
    07 Nov 2020Abuse: Neglect
    Found unsafe medication administration practices and delegation issues, resulting in neglect and abuse, with a fine assessed.
    • AbuseFailed to provide a safe medication administration system
    30 Oct 2020Abuse: Neglect
    Found violations due to failure to plan care, risking neglect and harm.
    • AbuseFailed to properly plan care
    23 Oct 2020Abuse: Neglect
    Found failure to plan care around a resident's fall history, resulting in multiple falls and injuries; a $2,500 fine was assessed.
    • AbuseFailed to properly plan care
    13 Sept 2020Abuse: Neglect
    Investigated a wandering-related neglect allegation and found the provider failed to provide a safe environment.
    • AbuseFailed to provide safe environment
    08 Sept 2020Abuse: Neglect
    Investigated a complaint and found the provider failed to plan care, resulting in seven falls with injuries. A $500 fine was assessed.
    • AbuseFailed to properly plan care
    13 Aug 2020Abuse: Neglect
    Found neglect and abuse due to failure to ensure the back brace was worn as prescribed and insufficient documentation of encouragement and monitoring.
    • AbuseFailed to follow care plan
    26 May 2020Abuse: Neglect
    Found unsafe medication administration practices and inadequate care planning that put a resident at risk; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    15 Mar 2020Abuse: Neglect
    Investigated and found that care planning and interventions for a resident's increasing needs were not completed, leading to neglect and abuse. A fine was assessed.
    • AbuseFailed to properly plan care
    18 Feb 2020Abuse: Neglect
    Found that the provider failed to properly plan care and implement fall-prevention interventions, leading to neglect and abuse related to multiple falls.
    • AbuseFailed to properly plan care
    23 Jan 2020Abuse: Neglect
    Found that a resident was exposed to verbal/emotional abuse because staff failed to protect them, constituting neglect and abuse.
    • AbuseFailed to protect resident from verbal abuse
    16 Jan 2020Inspection
    Concluded that a qualified caregiver was not present as required.
    • LicensingFailed to assure that a qualified caregiver was present
    16 Jan 2020Inspection
    Determined that a service was not provided. Identified a level 1 minor violation.
    • LicensingFailed to provide service
    05 Jan 2020Abuse: Neglect
    Found a failure to properly plan care for a resident with a falls history, leading to repeated falls and head injuries requiring medical treatment.
    • AbuseFailed to properly plan care
    26 Nov 2019Abuse: Neglect
    Investigated and identified failures to provide catheter care and to update care plans, resulting in risk of harm and abuse/neglect findings.
    • AbuseFailed to provide peri care
    12 Nov 2019Inspection
    Found failure to report suspected abuse. A fine was assessed for the violation.
    • LicensingFailed to report potential or suspected abuse
    12 Nov 2019Abuse: Neglect
    Investigated a neglect allegation related to falls and found inadequate care planning and safety, resulting in physical harm.
    • AbuseFailed to adequately care plan related to falls
    10 Nov 2019Inspection
    Determined a failure to report suspected abuse occurred.
    • LicensingFailed to report potential or suspected abuse
    10 Nov 2019Abuse: Neglect
    Substantiated neglect related to falls care and safety, resulting in physical harm. The finding notes failure to provide basic care.
    • AbuseFailed to adequately care plan related to falls
    07 Nov 2019Abuse: Neglect
    Investigated an allegation of neglect and found that basic care and safety were not provided, creating risk of serious harm.
    • AbuseFailed to provide safe environment
    22 Oct 2019Abuse: Neglect
    Found that a known fall risk suffered repeated falls and injuries due to inadequate care planning and interventions, constituting abuse and neglect.
    • AbuseFailed to provide safe environment
    13 Oct 2019Abuse: Neglect
    Found neglect by failing to provide basic care, resulting in physical harm.
    • AbuseFailed to follow care plan
    11 Oct 2019Abuse: Neglect
    Found neglect of a vulnerable adult by failing to provide basic care and safety, resulting in risk of serious harm.
    • AbuseFailed to provide safe environment
    11 Oct 2019Abuse: Neglect
    Investigated the allegation of neglect related to falls and found that basic care and safety were not provided, resulting in harm.
    • AbuseFailed to adequately care plan related to falls
    11 Oct 2019Abuse: Neglect
    Found neglect of a resident, creating risk of serious harm.
    • AbuseFailed to provide safe environment
    02 Oct 2019Abuse: Neglect
    Found neglect and abuse due to failure to assist with eating and hygiene, leading to dehydration and other complications.
    • AbuseFailed to assist with eating
    27 Sept 2019Abuse: Neglect
    Identified neglect that passively failed to provide basic care, creating risk of serious harm to a resident; a 188 dollar fine was assessed.
    • AbuseFailed to provide safe environment
    25 Sept 2019Inspection
    Investigated the allegation of failing to provide service and found noncompliance with resident service requirements.
    • LicensingFailed to provide service
    08 Sept 2019Abuse: Neglect
    Investigated an allegation of abuse and neglect and found failures to investigate and document reports and to provide meaningful safety interventions, putting a resident at risk.
    • AbuseFailed to protect resident from physical abuse
    23 Aug 2019Inspection
    Investigated and determined that a staff member financially exploited a resident and that a safe environment was not provided.
    • LicensingFailed to provide safe environment
    20 Aug 2019Inspection
    Identified a licensing violation for neglecting basic care, services, or safety, which resulted in physical harm to a person in care.
    • LicensingFailed to properly plan care
    29 Jul 2019Abuse: Neglect
    Investigated a neglect allegation and found that basic care and safety were not provided, resulting in physical harm. A fine was assessed.
    • AbuseFailed to provide safe environment
    26 Jul 2019Abuse: Neglect
    Investigated a complaint and found abuse and neglect due to failure to provide a safe environment for a resident, with a fine assessed.
    • AbuseFailed to provide service
    05 Jun 2019Inspection
    Found that housekeeping services and dressing assistance were not provided timely due to insufficient staff.
    • LicensingFailed to provide appropriate housekeeping services
    05 Jun 2019Inspection
    Identified insufficient staffing and lack of trained direct care staff, contributing to medication errors.
    • LicensingFailed to provide safe environment
    05 Jun 2019Inspection
    Investigated an allegation that medication was not administered as ordered and found a deficiency in medication administration practices.
    • LicensingFailed to administer medication as ordered
    01 Jun 2019Abuse: Neglect
    Found violations for neglect and abuse and assessed a $500 fine.
    • AbuseFailed to provide service
    12 Mar 2019Inspection
    Investigated an allegation that food safety was not assured. Found a Level 1 licensing violation.
    • LicensingFailed to assure food safety
    10 Jan 2019Abuse: Neglect
    Investigated the hygiene-related neglect allegation and found neglect of safety that caused unreasonable discomfort. A $188 fine was assessed.
    • AbuseFailed to provide or assist with hygiene
    12 Sept 2018Inspection
    Found neglect of basic care and services that violated the care plan, creating a risk of serious harm.
    • LicensingFailed to follow care plan
    02 Mar 2018Condition
    Found failure to intervene when a resident's condition changed.
    • Regulatory ActionFailed to intervene when resident's condition changed
    13 Feb 2018Abuse: Neglect
    Investigated an allegation that staff failed to intervene when a resident's condition changed. Found deficiencies indicating noncompliance.
    • AbuseFailed to intervene when resident's condition changed
    28 Dec 2017Abuse: Neglect
    Found a failure to provide a secure environment.
    • AbuseFailed to provide safe environment
    12 Oct 2017Abuse: Verbal/Mental abuse
    Investigated the verbal/mental abuse allegation and found that a resident was not protected from mental or emotional abuse, indicating a safety and respect deficiency.
    • AbuseFailed to protect resident from mental or emotional abuse
    25 Apr 2017Inspection
    Identified a deficiency in maintaining sanitary kitchen conditions.
    • LicensingFailed to provide sanitary food service conditions
    15 Jan 2017Abuse: Neglect
    Found neglect for failing to protect a resident from financial exploitation, resulting in harm. A $375.00 fine was assessed.
    • AbuseFailed to protect resident from financial exploitation
    03 Feb 2016Inspection
    Investigated an allegation of failing to provide service and substantiated a service plan violation.
    • LicensingFailed to provide service
    03 Feb 2016Inspection
    Investigated a staffing allegation and found insufficient staffing in violation of staffing requirements.
    • LicensingFailed to provide appropriate staffing
    19 Jan 2016Abuse: Neglect
    Found that the facility failed to provide a safe environment for resident(s), and a $300 fine was assessed.
    • AbuseFailed to provide safe environment
    22 Dec 2015Abuse: Neglect
    Investigated a complaint and found a resident grabbed/scratched another, causing bruising.
    • AbuseFailed to provide safe environment
    17 Dec 2015Abuse: Sexual abuse
    Found deficiencies in administrative oversight of residents' quality of care and services. The record noted a substantiated sexual abuse allegation and ongoing APS complaint reports; no fine was assessed.
    • AbuseFailed to protect resident from inappropriate sexual contact
    14 Nov 2015Inspection
    Investigated an allegation of a failure to provide a safe environment. Found a resident-to-resident incident where RV2 smacked RV1 in the chest.
    • LicensingFailed to provide safe environment
    30 Oct 2015Abuse: Neglect
    Investigated a neglect allegation and found a failure to follow the service plan that created an unsafe environment for residents.
    • AbuseFailed to follow care plan
    28 Oct 2015Abuse: Neglect
    Investigated and found a safety deficiency. A resident hit another due to a failure to provide a safe environment.
    • AbuseFailed to provide safe environment
    17 Oct 2015Abuse: Neglect
    Investigated an allegation of failing to assure timely medical treatment after an unwitnessed fall and concluded there was a failure to provide prompt care.
    • AbuseFailed to assure timely medical treatment
    11 Oct 2015Abuse: Neglect
    Investigated found unsafe medication management due to medication not being available.
    • AbuseFailed to have medication available
    11 Oct 2015Abuse: Neglect
    Investigated an allegation of neglect related to falls and found care planning for falls inadequate, with an unwitnessed fall resulting in hospitalization.
    • AbuseFailed to adequately care plan related to falls
    27 Sept 2015Inspection
    Investigated and found that staff failed to prevent one resident from hitting another.
    • LicensingFailed to address resident's behavior
    16 Sept 2015Abuse: Neglect
    Found a failure to follow the care plan and to prevent one resident from striking another.
    • AbuseFailed to follow care plan
    05 Sept 2015Abuse: Neglect
    Found safety deficiencies related to protecting a resident from a physical altercation, resulting in a head injury and hospital visit. A $300 fine was assessed.
    • AbuseFailed to address resident's behavior
    01 Sept 2015Abuse: Neglect
    Found that a resident-to-resident incident occurred because the care plan was not followed.
    • AbuseFailed to follow care plan
    31 Aug 2015Inspection
    Found a deficiency in providing a safe environment.
    • LicensingFailed to provide safe environment
    29 Aug 2015Abuse: Neglect
    Investigated an allegation of neglect and concluded that RV1 was not kept safe from altercations with RV2.
    • AbuseFailed to provide safe environment
    12 Aug 2015Inspection
    Found deficiencies in medication management resulting in two missed doses of scheduled medication.
    • LicensingFailed to administer ordered medication
    05 Aug 2015Inspection
    Found a failure to provide a safe medication management system, resulting in a resident receiving medication not prescribed by a doctor.
    • LicensingFailed to provide a safe medication administration system
    29 Jul 2015Abuse: Neglect
    Investigated an abuse/neglect allegation and found that medical orders for a lab draw were not followed, resulting in hospitalization.
    • AbuseFailed to assure timely medical treatment
    19 Jul 2015Abuse: Neglect
    Investigated a medication safety allegation and found a failure to provide a safe medication management system, resulting in a medication error with harm; a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    15 Jun 2015Inspection
    Determined there was a failure to provide a safe environment resulting in elopement.
    • LicensingFailed to provide safe environment
    13 Jun 2015Inspection
    Investigated the allegation of failing to provide a safe environment and found that a safe environment was not provided, resulting in elopement.
    • LicensingFailed to provide safe environment
    10 Jun 2015Abuse: Neglect
    Investigated the allegation of failing to properly plan care; bruising of unknown origin was observed.
    • AbuseFailed to properly plan care
    10 Jun 2015Inspection
    Found that a secure environment was not provided, resulting in elopement.
    • LicensingFailed to provide safe environment
    13 May 2015Abuse: Neglect
    Found neglect due to failure to provide appropriate skin care, resulting in sacral Stage II and Stage III wounds; a $300 fine was assessed.
    • AbuseFailed to provide appropriate skin care
    30 Apr 2015Inspection
    Investigated a complaint and identified deficiencies related to following the care plan and providing a safe environment.
    • LicensingFailed to follow care plan
    29 Apr 2015Abuse: Neglect
    Found inadequate care planning related to falls, resulting in a fall with head injury and brain bleed.
    • AbuseFailed to adequately care plan related to falls
    24 Apr 2015Abuse: Neglect
    Investigated an abuse/neglect allegation. Found care planning did not reflect the assessment, and care was not provided.
    • AbuseFailed to care plan in accordance with assessment
    23 Apr 2015Abuse: Neglect
    Investigated an abuse/neglect allegation and substantiated it; an injury occurred due to an unsafe environment.
    • AbuseFailed to investigate injury of unknown origin to rule out abuse
    20 Apr 2015Abuse: Neglect
    Found a violation for failing to provide a safe medication management system, leading to hospitalization. A $300 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    19 Apr 2015Inspection
    Found a deficient medication management system due to failure to provide a safe medication administration system. The finding carried potential for minor harm.
    • LicensingFailed to provide a safe medication administration system
    15 Apr 2015Abuse: Neglect
    Investigated a neglect allegation of failing to follow the care plan. Findings showed a staff-assisted transfer fall resulting in a hospital visit.
    • AbuseFailed to follow care plan
    06 Apr 2015Abuse: Neglect
    Investigated a neglect allegation and found that medical treatment was not provided after a resident's fall, resulting in a fractured hip. A $300 fine was assessed.
    • AbuseFailed to provide service
    02 Apr 2015Abuse: Neglect
    Investigated a failure to adequately plan and provide care related to falls, with findings of neglect and a $300 fine assessed.
    • AbuseFailed to adequately care plan related to falls
    23 Mar 2015Abuse: Neglect
    Investigated an allegation of abuse/neglect and found physical abuse. Multiple rule violations were cited.
    • AbuseFailed to address resident's behavior
    19 Feb 2015Abuse: Neglect
    Investigated an allegation of neglect and found deficiencies related to failure to provide care and to intervene when a resident's condition changed.
    • AbuseFailed to intervene when resident's condition changed
    28 Jan 2015Abuse: Neglect
    Found that a resident was not protected from a physical altercation, resulting in a fall with a fractured hip.
    • AbuseFailed to follow care plan
    22 Jan 2015Abuse: Neglect
    Determined that care was not provided to residents and a $300 fine was assessed.
    • AbuseFailed to provide service
    20 Oct 2014Inspection
    Investigated and found a violation involving failure to protect a resident's rights and to guard against physical abuse.
    • LicensingFailed to assure resident rights
    02 Oct 2014Abuse: Neglect
    Investigated the complaint and found a failure to provide a safe environment, resulting in an elopement with a fall and injuries.
    • AbuseFailed to provide safe environment
    14 Sept 2014Abuse: Neglect
    Found that residents were not provided a safe environment, resulting in wandering and a fall with injury.
    • AbuseFailed to provide safe environment
    25 Aug 2014Inspection
    Investigated a failure to provide a safe environment that resulted in elopement.
    • LicensingFailed to provide safe environment
    12 Aug 2014Inspection
    Found a failure to provide a safe environment resulting in elopement.
    • LicensingFailed to provide safe environment
    01 Aug 2014Inspection
    Investigated the allegation of an unsafe environment and found it resulted in elopement on 2014-08-01.
    • LicensingFailed to provide safe environment
    30 Jul 2014Abuse: Neglect
    Concluded that there was a failure to provide a safe environment and adequate interventions to reduce falls.
    • AbuseFailed to provide safe environment
    18 Jul 2014Abuse: Neglect
    Found failure to provide care and follow the service plan. It involved an abuse/neglect concern with moderate harm or potential for serious harm.
    • AbuseFailed to provide service
    08 Apr 2014Abuse: Neglect
    Investigated a fall-related neglect allegation and found failure to provide adequate safety measures resulting in a fall with hospitalization.
    • AbuseFailed to adequately care plan related to falls
    27 Feb 2014Abuse: Neglect
    Found inadequate care that led to a resident developing wounds and assessed a $400 fine.
    • AbuseFailed to provide service
    08 Dec 2013Abuse: Neglect
    Investigated the neglect allegation and found failure to follow care plan, leading to a resident being hospitalized after being left on the floor unattended for an extended period.
    • AbuseFailed to follow care plan
    30 Mar 2013Abuse: Physical Abuse
    Found that a resident was subjected to rough treatment by staff, resulting in physical injury.
    • AbuseFailed to protect resident from rough treatment
    01 Feb 2013Abuse: Neglect
    Found that a resident did not receive care as specified in the care plan.
    • AbuseFailed to answer call light in a timely manner
    25 Jan 2013Abuse: Neglect
    Found continued noncompliance due to inadequate RN coverage and administrative oversight concerns. Sanction assessed with no monetary fine.
    • AbuseFailed to provide oversight and monitoring of change of condition
    24 Jan 2013Abuse: Neglect
    Investigated an allegation of neglect due to inadequate oversight and monitoring of change of condition; found continued noncompliance and insufficient RN coverage with concerns about administrative oversight.
    • AbuseFailed to provide oversight and monitoring of change of condition
    14 Jan 2013Abuse: Physical Abuse
    Found a deficiency for failing to protect resident from rough treatment.
    • AbuseFailed to protect resident from rough treatment
    20 Dec 2012Abuse: Financial abuse
    Found that a resident's resources were not protected from misappropriation by others or without the resident's consent.
    • AbuseFailed to protect resident from financial exploitation
    20 Sept 2012Abuse: Neglect
    Found that medical care was not provided as ordered by the care plan and service plan through the oxygen supplier; a $300 fine was assessed.
    • AbuseFailed to provide medical treatment as ordered
    01 Sept 2012Abuse: Neglect
    Investigated a neglect allegation and found failure to provide appropriate care to a resident.
    • AbuseFailed to assure resident was safe
    31 Aug 2012Abuse: Neglect
    Found violations for neglect and failing to follow care plan, with a $300 fine assessed.
    • AbuseFailed to provide medical treatment as ordered
    28 Aug 2012Abuse: Neglect
    Investigated and found neglect due to failure to follow the care plan.
    • AbuseFailed to follow care plan
    23 Aug 2012Abuse: Financial abuse
    Investigated a financial abuse allegation and found a failure to provide a safe medication administration system.
    • AbuseFailed to provide a safe medication administration system
    28 Jun 2012Abuse: Neglect
    Found that oversight and monitoring of changes in condition failed, resulting in a Stage 4 decubitus; a $300 fine was assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    27 Jun 2012Abuse: Neglect
    Found that a qualified caregiver was not assured to be present, risking resident safety. Found a deficiency in care with a monetary penalty issued.
    • AbuseFailed to assure that a qualified caregiver was present
    31 May 2012Inspection
    Determined deficiencies in safe medication administration and adherence to prescribed diet were substantiated.
    • LicensingFailed to provide a safe medication administration system
    16 May 2012Abuse: Neglect
    Found neglect related to failure to provide a therapeutic diet and to follow care plan and doctors' orders.
    • AbuseFailed to provide a therapeutic diet
    15 May 2012Abuse: Neglect
    Investigated an allegation of neglect and found that a secure environment was not provided.
    • AbuseFailed to provide safe environment
    12 May 2012Inspection
    Determined that the allegation of failing to cooperate with an investigation was upheld, and that a secure environment was not provided.
    • LicensingFailed to cooperate with an investigation
    14 Apr 2012Abuse: Neglect
    Found improper dispensing of medication that caused a negative outcome; a $250 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    13 Apr 2012Abuse: Neglect
    Investigated an allegation of neglect and found that medication was not administered as ordered, causing a negative outcome. A $300 fine was assessed.
    • AbuseFailed to administer medication as ordered
    23 Mar 2012Inspection
    Identified a violation for not administering medication as prescribed.
    • LicensingFailed to administer medication as ordered
    27 Jan 2012Abuse: Neglect
    Investigated the allegation of failing to adequately plan discharge; found a discharge planning deficiency and assessed a $400 fine.
    • AbuseFailed to adequately plan discharge
    07 Jun 2011Abuse: Neglect
    Concluded that there was a failure to supervise, resulting in a resident eloping from the memory care unit for about 21-22 hours.
    • AbuseFailed to provide safe environment
    07 Jun 2011Abuse: Neglect
    Found a deficiency for failing to provide a safe environment, resulting in a resident eloping from the Memory Care Unit for about 21–22 hours.
    • AbuseFailed to provide safe environment
    11 Jun 2010Abuse: Neglect
    Investigated a records-related complaint and identified failures to oversee and monitor change of condition, with multiple rule violations and a monetary penalty.
    • AbuseFailed to provide oversight and monitoring of change of condition

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