Santiam Gardens

    1625 Center St NE, Salem, OR 97301
    • Assisted Living

    Warm, caring, clean family community

    I live here and am very pleased with the warm, beautiful community and clean, comfortable building. The staff are exceptional-attentive, genuinely caring, and consistently go above and beyond; meals are delicious, activities are diverse, and the dining room view is lovely. I highly recommend this family-like, value-driven community for compassionate, attentive care.

    Current/former resident
    Jul 2026

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    Reviews

    4.27·(11)

    Overall rating

    1. 5
    2. 4
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    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.3
    • Value

      4.3

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    Location

    Map showing location of Santiam Gardens

    Santiam Gardens is located at 1625 Center St NE, Salem, OR, 97301.

    About Santiam Gardens

    Santiam Gardens Residential Care sits right in the heart of Salem, Oregon, at 1625 Center St NE, close to places like the State Capitol, Wilson Park, Salem Center, Riverfront City Park, and Salem Hospital, and the facility is surrounded by tree-lined walking paths, gardens, and a back patio where residents can sit outside along Mill Creek for fresh air or a nice lunch. The community has 55 beds and offers a variety of living options, like studio, single, and two-bedroom assisted living apartments each month, plus semi-private and private rooms in the nursing section, all fitted with emergency response systems, high ceilings, air conditioning and heating, wall-to-wall carpet, and smoke-free spaces, with all utilities included and apartment maintenance handled by staff. Assisted living, memory care, and nursing home services are available for long-term or short-term stays, and the space is set up for those who need help with daily activities, mobility needs, medication management, and more personal care like bathing, dressing, grooming, walking, wheelchair help, or bathing and toileting support. Residents will find amenities like a dining room with restaurant-style meals prepared by an on-site chef, a fitness center, a beauty salon and barbershop, washers and dryers, kitchens or kitchenettes, a library, cable TV and high-speed internet, WiFi, maintenance and safety features, housekeeping five days a week, and laundry service twice a week, plus pet-friendly outdoor areas, an outside patio, guest parking, resident parking, and a café or bistro. There are health services offered by on-site nurses, with ongoing checks and assessments, along with medical care that can include podiatry, wound care, medication help, support for diabetes, Coumadin therapy, tracheotomy and feeding tube care, and incontinence management, and the team can coordinate with outside providers for physical, speech, or occupational therapy, home health, and hospice as needed, always with care plans overseen by registered nurses. The facility takes special diets and meal preferences into account, offers vegetarian options, and allows for guest meals and anytime dining, along with special programs and entertainment options. Residents can join in on a wide range of activities organized by a full-time activities department, like social events, crafts, educational classes, group or one-on-one activities, games, and health and wellness programs, all in various common spaces that are cleaned daily; some rooms have roll-in showers, ground floor units, and lock boxes for security. Transportation and care assistants are available, and the maintenance staff keeps the building in good shape with daily cleaning of shared areas and apartments. Santiam Gardens focuses on letting residents access local resources and community services as needed, with support in place for mobility, specialized care equipment like Hoyer lifts, and end-of-life care tailored to personal wishes. The facility is linked to the Oregon Health Care Association and aims for a homelike setting with safety and comfort in mind throughout the building.

    People often ask...

    Santiam Gardens offers assisted living.

    There are 2 photos of Santiam Gardens on Mirador.

    The full address for this community is 1625 Center St NE, Salem, OR 97301.

    No, Santiam Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R125
    StatusActive
    Facility typeResidential Care Facility
    Capacity55 residents
    LicenseeOhana Salem Operations, LLC
    EffectiveJuly 1st, 1986
    View the official license record

    Inspection Reports

    156

    Reports

    0

    Type A Citations

    0

    Type B Citations

    4

    Complaints

    15

    Years

    09 Dec 2025Inspection
    Observed staff member verbally abused a resident by yelling and derogatory remarks, causing emotional distress and indicating a failure to protect the resident from staff verbal abuse.
    • LicensingFailed to provide safe environment
    03 Dec 2025Inspection
    Found that requested records were not provided by the due date, violating state administrative rules.
    • LicensingFailed to provide safe environment
    25 Aug 2025Inspection
    Identified deficiencies in the Acuity-Based Staffing Tool and related data, with inconsistencies between the resident roster and care plans that violated state rules.
    • LicensingFailed to use an ABST
    22 Aug 2025Abuse: Neglect
    Investigated an allegation of abuse and neglect; found that AV's behavioral history and need for two-person supervision were not documented, increasing risk of harm, and a fine was assessed.
    • AbuseFailed to provide safe environment
    28 Jul 2025Inspection
    Found that ABST did not accurately reflect residents' needs, with inconsistencies between roster, care plans, and ABST, and staffing not aligned to ABST levels.
    • LicensingFailed to use an ABST
    28 Jul 2025Abuse: Neglect
    Determined that a safe medication administration system was not provided, resulting in a resident receiving a double dose of antipsychotic and being transported to the emergency department; a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    16 Jul 2025Inspection
    Found deficiencies in the Acuity-Based Staffing Tool and related records, with inconsistencies between roster, care plans, and ABST data that affected staffing levels.
    • LicensingFailed to use an ABST
    26 Jun 2025Abuse: Neglect
    Found a breakdown in the medication management system that led to inappropriate narcotic administration and signs of overdose, constituting neglect and abuse; a $1,500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    26 Jun 2025Inspection
    Identified deficiencies in ABST use, including mismatches between resident needs, care plans, and ABST data, resulting in staffing not aligned with resident needs.
    • LicensingFailed to use an ABST
    17 Jun 2025Inspection
    Found deficiencies in ABST accuracy and staffing levels that did not reflect resident needs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    18 May 2025Inspection
    Identified deficiencies in ABST usage and staffing with inconsistencies between rosters, care plans, and ABST data.
    • LicensingFailed to use an ABST
    17 Apr 2025Inspection
    Found deficiencies in the Acuity-Based Staffing Tool accuracy and related staffing levels, with inconsistencies between the resident roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    16 Apr 2025Inspection
    Identified deficiencies in the Acuity-Based Staffing Tool that did not accurately reflect resident needs and ADLs, with inconsistencies between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    12 Mar 2025Inspection
    Found deficiencies in the acuity-based staffing tool and staffing levels, with inconsistencies between the resident roster, care plans, and ABST data. Staffing did not meet the levels indicated by the ABST to address scheduled and unscheduled resident needs, in violation of Oregon Administrative Rules.
    • LicensingFailed to use an ABST
    07 Mar 2025Inspection
    Investigated and found a failure to provide a safe medication administration system, resulting in the wrong insulin being given and hypoglycemia.
    • LicensingFailed to provide a safe medication administration system
    01 Oct 2024Abuse: Neglect
    Investigated found a failure to provide a safe medication administration system, resulting in missed doses and adverse effects due to delayed medication delivery.
    • AbuseFailed to provide a safe medication administration system
    15 Sept 2024Abuse: Neglect
    Found violations for failure to properly plan care for a resident's behaviors, constituting abuse and neglect. The incident placed a resident at risk for harm.
    • AbuseFailed to properly plan care
    28 Aug 2024Complaint
    Investigated a complaint and found multiple deficiencies related to policy, safety, and care, including failure to implement a smoking policy, unsafe environment due to drug use and homeless visitors, medication management lapses, persistent odors, and absence of manual emergency call systems.
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyResident Rights and Protection - General
    • DeficiencySystems: Treatment Orders
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    28 Aug 2024Complaint
    Identified deficiencies in policy and procedure, resident activities, and acuity-based staffing, linked to a licensure complaint, with potential for moderate harm.
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyResident Services: Activities
    • DeficiencyAcuity-Based Staffing Tool
    28 Aug 2024Inspection
    Investigated the allegation of inadequate housekeeping and found interior odors indicating a rule violation.
    • LicensingFailed to provide appropriate housekeeping services
    08 Aug 2024Inspection
    Identified a safety deficiency after reports of a resident using drugs and soliciting others to use drugs, indicating failure to provide a safe environment.
    • LicensingFailed to provide safe environment
    08 Aug 2024Inspection
    Found no daily program of social and recreational activities and no activity calendar, violating Oregon Administrative Rules.
    • LicensingFailed to provide appropriate activities
    08 Aug 2024Inspection
    Found that written policies and procedures for responding to and resolving resident complaints were not developed or implemented. A resident voiced issues, but management did not respond or follow up.
    • LicensingFailed to provide service
    05 Jul 2024Inspection
    Investigated allegations found failure to carry out medication and treatment orders as prescribed. A licensing violation was identified.
    • LicensingFailed to have medication available
    05 Jul 2024Inspection
    Found deficiencies in the medication administration system, including failure to order medications in time and to maintain a sufficient stock, which could affect treatment.
    • LicensingFailed to provide a safe medication administration system
    03 Jun 2024Inspection
    Identified a staff medication administration failure that left a resident without prescribed medications, causing neuropathic foot pain and discomfort and revealed an unsafe medication system.
    • LicensingFailed to provide a safe medication administration system
    24 May 2024Inspection
    Found that a manually operated emergency call system was not provided in each toilet and bathing facility used by residents and visitors.
    • LicensingFailed to maintain functional door alarm or call system
    24 May 2024Inspection
    Determined that resident rights were not assured due to ineffective methods for responding to and resolving resident complaints.
    • LicensingFailed to assure resident rights
    23 May 2024Inspection
    Investigated the allegation and found a violation for failing to administer medication as ordered.
    • LicensingFailed to administer medication as ordered
    13 May 2024Inspection
    Investigated the allegation and found that an updated ABST did not accurately reflect resident needs. Inconsistencies were identified between the resident roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    11 May 2024Abuse: Neglect
    Investigated a complaint and found that a safe medication administration system was not provided, resulting in a missed seizure medication dose and risk of serious harm.
    • AbuseFailed to provide a safe medication administration system
    05 May 2024Inspection
    Found a violation for failing to provide a safe and homelike environment.
    • LicensingFailed to provide safe environment
    15 Apr 2024Validation
    Identified deficiencies in complaint handling, service plans, coordination with outside providers, medication administration, acuity-based staffing, waste management, and laundry practices; subsequent follow-up noted substantial compliance.
    • DeficiencyComment
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyService Plan: General
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Medication Administration
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyGeneral Building Exterior
    • DeficiencyHousekeeping and Laundry
    • DeficiencyIndividual Door Locks: Key Access
    • DeficiencyIndividual Visitors: Any Time
    • DeficiencyLimitations: Threats to Health and Safety
    27 Mar 2024Inspection
    Investigated a complaint and found a smoking policy was not developed or implemented. This was determined to violate Oregon Administrative Rules.
    • LicensingFailed to provide safe environment
    19 Mar 2024Complaint
    Investigated a complaint and identified that training for direct care staff was not completed within 30 days.
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    19 Mar 2024Inspection
    Investigated and found a deficiency for failing to verify direct care staff performance in any duty assigned.
    • LicensingFailed to provide inservice
    08 Feb 2024Inspection
    Investigated and found deficiencies in training to determine direct care staff competency and in maintaining documentation of demonstrated competency. Staff did not know how to properly transfer residents.
    • LicensingFailed to provide appropriate staffing
    06 Feb 2024Complaint
    Identified deficiencies related to resident rights, medication administration, staffing, and call/communication systems.
    • DeficiencyResident Rights and Protection - General
    • DeficiencySystems: Medication Administration
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    20 Dec 2023Abuse: Neglect
    Investigated found that the resident did not receive adequate care planning and timely responses, resulting in ongoing pain and constituting neglect/abuse.
    • AbuseFailed to properly plan care
    16 Dec 2023Abuse: Neglect
    Investigated and found that the care plan was not followed, leaving a resident in soaked briefs with unnecessary discomfort and skin breakdown due to lack of scheduled toileting and needed care.
    • AbuseFailed to follow care plan
    16 Dec 2023Inspection
    Investigated a complaint and determined that a staff member failed to follow the resident's care plan, causing unreasonable discomfort that constitutes neglect; another staff member was not found to have abused. A $450 fine was assessed.
    • LicensingFailed to provide safe environment
    16 Dec 2023Abuse: Neglect
    Found that inadequate care planning for a resident's fall history resulted in multiple falls and ongoing discomfort.
    • AbuseFailed to properly plan care
    07 Dec 2023Licensure
    Determined substantial compliance with meal service and food sanitation requirements after a kitchen review.
    • DeficiencyComment
    30 Nov 2022Licensure
    Determined that the facility was in substantial compliance with applicable meal service and food sanitation rules.
    • DeficiencyComment
    08 Jul 2022Inspection
    Investigated a complaint and found that residents lived in an unlicensed setting, violating Oregon Administrative Rules.
    • LicensingFailed to obtain a facility license
    01 Jul 2022Inspection
    Investigated the staffing documentation allegation and found a failure to submit weekly vaccination reporting to the proper authority for 30 days.
    • LicensingFailed to submit timely or adequate staffing documentation
    01 Dec 2020Abuse: Neglect
    Found that the facility failed to follow the resident's catheter care plan, risking harm, and a fine was assessed.
    • AbuseFailed to follow care plan
    05 Nov 2020Abuse: Neglect
    Investigated a complaint of neglect and abuse and found a resident did not receive timely medical care after reporting discomfort, resulting in a wound that needed treatment; a fine was assessed.
    • AbuseFailed to provide service
    07 Aug 2020Inspection
    Determined that a staff member verbally abused an individual and that the environment failed to provide a safe setting.
    • LicensingFailed to provide safe environment
    07 Aug 2020Inspection
    Determined a violation for failing to provide a safe environment and for verbal abuse that caused distress to a resident.
    • LicensingFailed to provide safe environment
    30 Jul 2020Abuse: Neglect
    Found a failure to provide a safe medication administration system that led to the resident paying out of pocket for catheter supplies. This was identified as neglect and abuse with a fine assessed.
    • AbuseFailed to provide a safe medication administration system
    07 Jul 2020Inspection
    Determined that there was inadequate professional oversight of the medication and treatment administration system.
    • LicensingFailed to provide a safe medication administration system
    07 Jul 2020Inspection
    Investigated a complaint about medication administration records and determined that an accurate MAR for all medications was not kept.
    • LicensingFailed to provide a safe medication administration system
    07 Jul 2020Inspection
    Investigated the medication administration allegation and found that medication orders were not carried out as prescribed.
    • LicensingFailed to provide a safe medication administration system
    20 Jun 2020Abuse: Neglect
    Investigated an allegation of abuse/neglect and found failure to properly plan care for a known risk of self-transfer, leading to several falls.
    • AbuseFailed to properly plan care
    17 Jun 2020Inspection
    Investigated an allegation that bathing assistance was not provided; findings were verified.
    • LicensingFailed to provide service
    17 Jun 2020Inspection
    Investigated the allegation and found cleanliness deficiencies related to interior materials and surfaces.
    • LicensingFailed to assure food safety
    08 Jun 2020Abuse: Neglect
    Found failure to properly care plan for the resident's fall risk and to implement updated fall interventions after multiple falls, leading to hospitalization.
    • AbuseFailed to properly plan care
    05 Jun 2020Inspection
    Investigated a pest-control allegation and found that measures to prevent entry of rodents and other insects were inadequate.
    • LicensingFailed to control pests
    05 Jun 2020Inspection
    Confirmed the allegation that a safe environment was not provided for residents.
    • LicensingFailed to provide safe environment
    05 Jun 2020Inspection
    Found the allegation that service plans did not reflect residents' needs.
    • LicensingFailed to properly plan care
    05 Jun 2020Inspection
    Investigated an allegation that residents were not assisted with activities of daily living, including bathing and grooming, and verified the deficiency.
    • LicensingFailed to provide service
    02 Jun 2020Inspection
    Investigated and determined that staff did not follow the resident's care plan for mobility/transfer, causing pain and a skin tear, and the environment was not safe.
    • LicensingFailed to provide safe environment
    28 May 2020Abuse: Neglect
    Found failure to properly plan care for a high fall-risk resident, resulting in a fall with facial injury; identified as abuse and neglect.
    • AbuseFailed to properly plan care
    05 May 2020Inspection
    Found a smoking policy violation due to staff and residents smoking near the door.
    • LicensingFailed to assure resident was safe
    05 May 2020Inspection
    Investigated a safety allegation and found exits were obstructed, posing a safety hazard in an emergency.
    • LicensingFailed to assure resident was safe
    28 Mar 2020Abuse: Neglect
    Found that the care plan for addressing suicidal ideation was not followed, resulting in neglect and abuse.
    • AbuseFailed to follow care plan
    24 Mar 2020Abuse: Neglect
    Investigated and determined that care planning for falls was inadequate, resulting in neglect and abuse findings.
    • AbuseFailed to properly plan care
    06 Mar 2020Inspection
    Investigated an allegation of a failure to provide a safe environment and found that a resident's money was stolen due to failure to protect property. This constitutes a level 2 licensing violation.
    • LicensingFailed to provide safe environment
    03 Mar 2020Abuse: Neglect
    Investigated and found deficiencies in fall-risk assessment and care planning after a resident fall, leading to a second fall and hospital transport.
    • AbuseFailed to properly plan care
    28 Feb 2020Inspection
    Found that a resident's money went missing due to failure to protect property, resulting in financial exploitation by an unknown individual.
    • LicensingFailed to provide safe environment
    28 Feb 2020Abuse: Neglect
    Found that fall risk planning was inadequate, resulting in six falls and ongoing risk.
    • AbuseFailed to properly plan care
    27 Feb 2020Inspection
    Investigated and found insufficient staff to meet residents' scheduled and unscheduled needs, leading to delayed responses to call lights.
    • LicensingFailed to answer call light in a timely manner
    25 Feb 2020Inspection
    Investigated an allegation of a nonfunctional door alarm or call system and identified deficiencies in keeping equipment in good repair.
    • LicensingFailed to maintain functional door alarm or call system
    24 Feb 2020Inspection
    Found a deficiency for failing to protect a resident's property from theft.
    • LicensingFailed to provide safe environment
    24 Feb 2020Inspection
    Found a violation for failing to provide a safe environment, resulting in theft and financial exploitation of a resident.
    • LicensingFailed to provide safe environment
    21 Feb 2020Inspection
    Found that hygiene assistance with showers was not provided as required.
    • LicensingFailed to provide or assist with hygiene
    12 Feb 2020Abuse: Neglect
    Found failures to properly plan for fall risk and implement preventive interventions, resulting in neglect and abuse. Assessed a $1,500 fine.
    • AbuseFailed to properly plan care
    03 Feb 2020Inspection
    Investigated the allegation of theft and found that resident property was not adequately protected, constituting financial exploitation and abuse. Money went missing from a resident's room and was attributed to another resident.
    • LicensingFailed to provide safe environment
    30 Jan 2020Inspection
    Investigated and found a failure to protect a resident's property from theft, with one individual determined to have stolen the resident's cigarettes and another cleared of wrongdoing.
    • LicensingFailed to provide safe environment
    28 Jan 2020Inspection
    Investigated an allegation of theft and unsafe environment; money disappeared from a resident's room and property was not protected, constituting abuse.
    • LicensingFailed to provide safe environment
    24 Jan 2020Inspection
    Investigated an allegation of an unsafe environment and concluded that a resident's money was stolen by another person, with property protection failures identified.
    • LicensingFailed to provide safe environment
    21 Jan 2020Inspection
    Investigated and found a licensing violation involving failure to follow a resident's care plan, causing pain during dressing and indicating a safety lapse.
    • LicensingFailed to follow care plan
    14 Jan 2020Inspection
    Found a violation for failing to protect a resident's property from theft, tied to an unsafe-environment allegation. Money disappeared from a room due to theft by an unknown person.
    • LicensingFailed to provide safe environment
    05 Jan 2020Abuse: Neglect
    Determined that the resident did not receive daily baths for over two months, leading to a skin rash due to failure to follow the care plan.
    • AbuseFailed to follow care plan
    19 Dec 2019Inspection
    Found insufficient staff to meet scheduled and unscheduled resident needs, resulting in a resident waiting about 2 hours for assistance.
    • LicensingFailed to answer call light in a timely manner
    19 Dec 2019Inspection
    Found that a daily program of social and recreational activities was not provided.
    • LicensingFailed to provide service
    18 Dec 2019Inspection
    Investigated an allegation of failing to provide service and found a licensing violation.
    • LicensingFailed to provide service
    02 Dec 2019Abuse: Neglect
    Found neglect due to failure to follow the care plan, including not assisting with showers, dressing, or applying cream to sores. A $500 fine was assessed.
    • AbuseFailed to follow care plan
    02 Dec 2019Inspection
    Investigated a report of suspected abuse and identified a license violation for failing to report it; a $1,000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    24 Oct 2019Abuse: Neglect
    Found neglect in basic care that led to wounds worsening due to failure to provide required care and services.
    • AbuseFailed to follow care plan
    24 Oct 2019Inspection
    Found failure to report suspected abuse; a $1,000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    07 Oct 2019Inspection
    Investigated and found a failure to report suspected abuse; assessed a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    07 Oct 2019Abuse: Neglect
    Found neglect due to failing to provide basic care, resulting in an individual left on the toilet for an extended period and hospitalized after a fall. A $1500 fine was assessed.
    • AbuseFailed to assist with toileting
    26 Jul 2019Abuse: Neglect
    Found neglect resulting in injury to a resident during a transfer; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    28 Jun 2019Inspection
    Found failure to report suspected abuse and assessed a $1000 fine.
    • LicensingFailed to report potential or suspected abuse
    28 Jun 2019Abuse: Neglect
    Investigated a neglect allegation involving failure to provide basic care that led to minor harm. Violations of care standards were cited and a fine was assessed.
    • AbuseFailed to provide safe environment
    28 Jun 2019Abuse: Neglect
    Found a failure to provide a safe environment and basic care, resulting in a bruise of unknown origin on a resident's forearm. A $250 fine was assessed.
    • AbuseFailed to provide safe environment
    28 Jun 2019Inspection
    Found that the provider failed to report potential or suspected abuse.
    • LicensingFailed to report potential or suspected abuse
    06 Jun 2019Abuse: Neglect
    Found neglect by failing to adequately supervise or train staff, resulting in risk of serious harm. A $250 fine was assessed.
    • AbuseFailed to follow care plan
    06 Jun 2019Inspection
    Found a failure to report suspected abuse and assessed a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    27 May 2019Abuse: Neglect
    Investigated a neglect allegation about medication administration and found deficiencies that allowed the theft of 60 narcotic tablets.
    • AbuseFailed to provide a safe medication administration system
    27 May 2019Abuse: Neglect
    Found neglect in providing a safe medication administration system, resulting in the theft of 60 tablets of a narcotic medication; a $188 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    27 May 2019Abuse: Neglect
    Found neglect in medication management that allowed theft of narcotic tablets and assessed a $188 fine.
    • AbuseFailed to provide a safe medication administration system
    03 May 2019Inspection
    Investigated the allegation and found deficiencies in staffing or staff training practices, including failing to respond to call lights promptly.
    • LicensingFailed to answer call light in a timely manner
    01 Apr 2019Abuse: Neglect
    Investigated a neglect allegation and found a violation related to unsafe medication management, which allowed the theft of narcotics; a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    01 Apr 2019Abuse: Neglect
    Found neglect-related deficiencies in the medication management system that allowed theft of narcotic tablets and resulted in a $188 fine.
    • AbuseFailed to provide a safe medication administration system
    22 Feb 2019Inspection
    Investigated a complaint that call lights were not answered promptly, resulting in nighttime delays for residents.
    • LicensingFailed to answer call light in a timely manner
    15 Feb 2019Abuse: Neglect
    Investigated the complaint and found neglect due to failing to regularly reposition a resident and change a soiled brief, resulting in discomfort and loss of personal dignity.
    • AbuseFailed to answer call light in a timely manner
    12 Feb 2019Inspection
    Substantiated the allegation of failure to report potential or suspected abuse and assessed a $1000 fine.
    • LicensingFailed to report potential or suspected abuse
    08 Feb 2019Inspection
    Investigated a staffing allegation and concluded there was a staffing deficiency.
    • LicensingFailed to provide appropriate staffing
    29 Jan 2019Inspection
    Found that money disappeared from a resident's room due to theft by an unknown person. This showed a failure to protect resident property and provide a safe environment.
    • LicensingFailed to provide safe environment
    26 Nov 2018Inspection
    Found failure to report suspected abuse. A $750 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    14 Oct 2018Abuse: Neglect
    Found neglect due to failing to answer a call light promptly, resulting in serious loss of personal dignity; a $500 fine assessed.
    • AbuseFailed to answer call light in a timely manner
    02 Jul 2018Inspection
    Investigated a complaint and determined a licensing violation occurred due to neglecting personal care, which led to UTIs.
    • LicensingFailed to provide service
    18 Jan 2018Abuse: Financial abuse
    Found that a safe environment for residents' belongings was not maintained, resulting in the theft of jewelry.
    • AbuseFailed to provide safe environment
    15 Aug 2017Abuse: Neglect
    Investigated a complaint alleging neglect; determined neglect occurred, resulting in a resident being dropped and injured.
    • AbuseFailed to protect resident from rough treatment
    15 Aug 2017Abuse: Neglect
    Found that medications were not ordered, resulting in residents going without prescribed pain medication. A $400 fine was assessed.
    • AbuseFailed to administer medication as ordered
    08 Aug 2017Abuse: Neglect
    Investigated an allegation of neglect related to medication administration and found the medication/treatment system was not adequately maintained, resulting in missed morphine doses and pain.
    • AbuseFailed to administer medication as ordered
    08 Aug 2017Inspection
    Found that staff failed to communicate appropriately with onsite providers, deferring a hospice nurse to a medication aide after the nurse requested to speak with the RN.
    • LicensingFailed to provide service
    08 Aug 2017Inspection
    Found that resident services were not provided as required due to low staffing on Mondays.
    • LicensingFailed to provide appropriate staffing
    08 Aug 2017Inspection
    Investigated an allegation that medication and wound care were not provided as ordered. Found failure to carry out medication and prescribed treatment orders.
    • LicensingFailed to provide medical treatment as ordered
    07 Aug 2017Inspection
    Investigated an allegation of inadequate screening or assessment and found that an RN failed to assess residents as required.
    • LicensingFailed to perform adequate screening or assessment
    07 Aug 2017Inspection
    Investigated the allegation of failing to provide a safe, homelike environment and found a water meter left uncovered on the grass.
    • LicensingFailed to provide safe environment
    07 Aug 2017Inspection
    Found that a resident's call button went unanswered, resulting in a fall and risk to health and safety.
    • LicensingFailed to provide service
    31 Jul 2017Inspection
    Investigated a complaint alleging failure to administer medication as ordered and determined the allegation to be substantiated.
    • LicensingFailed to administer medication as ordered
    31 Jul 2017Inspection
    Concluded that retaliation against resident/complainant occurred.
    • LicensingRetaliated against resident/complainant
    31 Jul 2017Inspection
    Investigated the allegation of failing to provide or assist with hygiene and found it substantiated.
    • LicensingFailed to provide or assist with hygiene
    20 Jul 2017Inspection
    Found bathing assistance not provided as required.
    • LicensingFailed to provide or assist with hygiene
    20 Jul 2017Inspection
    Found insufficient staffing to meet 24-hour resident needs and delays in answering call lights.
    • LicensingFailed to provide appropriate staffing
    20 Jul 2017Inspection
    Found caregivers were not trained as required, and staff did not know how to transfer residents.
    • LicensingFailed to provide service
    16 Jul 2017Inspection
    Found that medications were not administered as ordered, resulting in missed doses of a scheduled medication.
    • LicensingFailed to administer medication as ordered
    11 Jul 2017Inspection
    Found that medications were not administered as ordered, resulting in several missed doses of a scheduled medication.
    • LicensingFailed to administer medication as ordered
    21 Jun 2017Abuse: Sexual abuse
    Investigated a complaint alleging sexual abuse and failure to protect a resident from inappropriate sexual contact. Found a deficiency in protecting residents from inappropriate sexual conduct.
    • AbuseFailed to protect resident from inappropriate sexual contact
    30 Mar 2017Inspection
    Found deficiencies in medication management that led to medications not being given.
    • LicensingFailed to provide a safe medication administration system
    13 Jan 2017Inspection
    Identified a failure to provide a safe environment that resulted in a resident receiving cannabis via an edible and experiencing abnormal behavioral concerns.
    • LicensingFailed to provide safe environment
    14 Jul 2016Inspection
    Found insufficient awake staffing to meet residents' 24-hour needs.
    • LicensingFailed to provide appropriate staffing
    30 Jun 2016Abuse: Financial abuse
    Investigated an allegation of financial abuse and found a failure to provide a safe environment by not protecting the RVs from theft.
    • AbuseFailed to provide safe environment
    10 Dec 2015Abuse: Neglect
    Investigated the allegation of neglect involving failure to properly plan care.
    • AbuseFailed to properly plan care
    23 Nov 2015Abuse: Financial abuse
    Investigated the allegation of financial abuse and found a failure to protect residents from theft of property.
    • AbuseFailed to provide safe environment
    28 Oct 2015Abuse: Financial abuse
    Investigated and substantiated a financial abuse involving theft of money due to failure to prevent it.
    • AbuseFailed to provide safe environment
    24 Jul 2015Abuse: Financial abuse
    Investigated the allegation of financial abuse and identified a deficiency for failing to provide a safe environment.
    • AbuseFailed to provide safe environment
    15 Mar 2015Abuse: Neglect
    Investigated the allegation and found care did not intervene when a resident's condition changed.
    • AbuseFailed to intervene when resident's condition changed
    01 Feb 2015Abuse: Neglect
    Investigated allegation of unsafe medication administration; found the medication system inadequate.
    • AbuseFailed to provide a safe medication administration system
    10 Dec 2014Inspection
    Found that care did not follow the care plan, creating minor harm or potential for moderate harm.
    • LicensingFailed to follow care plan
    05 Sept 2014Abuse: Neglect
    Concluded there was inadequate oversight and monitoring of a change in condition, and improper treatment was provided to a resident.
    • AbuseFailed to provide oversight and monitoring of change of condition
    20 Aug 2014Abuse: Neglect
    Investigated an allegation of failure to provide oversight and monitoring of change of condition; findings supported a violation and a fine was assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    27 May 2014Abuse: Neglect
    Investigated a neglect allegation and found that proper care was not provided.
    • AbuseFailed to provide service
    02 May 2014Abuse: Neglect
    Identified a failure to assess and intervene related to falls, resulting in a significant occurrence.
    • AbuseFailed to adequately care plan related to falls
    02 Dec 2013Inspection
    Found a safety deficiency indicating residents were not kept safe.
    • LicensingFailed to assure resident was safe
    28 Aug 2013Inspection
    Found failure to provide a safe environment.
    • LicensingFailed to provide safe environment
    27 Jul 2012Abuse: Neglect
    Determined that oversight and monitoring of changes in condition were inadequate.
    • AbuseFailed to provide oversight and monitoring of change of condition
    01 Jun 2011Inspection
    Found that a safe medication administration system was not adequately maintained.
    • LicensingFailed to provide a safe medication administration system
    18 May 2011Abuse: Neglect
    Investigated the allegation and found a deficiency in medication management due to failure to administer ordered medication.
    • AbuseFailed to administer ordered medication
    21 Apr 2011Abuse: Neglect
    Found that peri care was not provided adequately, resulting in substantiated neglect.
    • AbuseFailed to provide peri care
    22 Feb 2011Abuse: Neglect
    Investigated a neglect allegation and found ongoing noncompliance with multiple rules, with no monetary penalty assessed.
    • AbuseFailed to provide service

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