I've lived here eight years and would recommend it: staff are caring and consistent, treating residents like family, and the community is clean, safe, and well organized. Meals are very good, activities (bingo, live entertainment, outings) keep everyone engaged, and the memory-care unit feels lively and home-like. The courtyard with its little bridge and pond is beautiful, apartments and cottages are roomy, and the overall atmosphere is warm and welcoming.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.85·(34)
Overall rating
5
4
3
2
1
Care
3.4
Staff
3.7
Meals
3.8
Amenities
4.0
Value
2.7
Pros
Compassionate and engaged caregiving staff
Dedicated named caregivers and supportive personnel
Active, varied activities program (arts, exercise, outings)
Regular outings and transportation services
On-site exercise and crafting classes
Resident-accessible kitchen and social alcoves
Beautiful private courtyard with bridge and pond
Patios and garden-view apartments
Spacious cottages and well-designed apartment layouts
Renovated units with fresh paint and carpeting
Large common areas including TV room and dining room
Daily activity boards and posted schedules
Three meals a day with menu variety and salad bar options
Accessible central location near shopping and highway
Clean, bright, and home-like common spaces
Supportive transition assistance into memory care
Strong social atmosphere and family-like staff culture
Emergency-readiness and professional staffing in many shifts
Cons
Inconsistent clinical-care skill levels among staff
Gaps in medication-management processes
Variability in meal preparation quality and nutrition focus
Communication and shift-handoff deficiencies
Security and access-control concerns, including alleged staff theft
High staff turnover and inconsistent staffing levels
Dim, dated memory-care physical environment with limited natural light
Delays and obstacles accessing external medical services
Billing and fee-transparency issues
Inconsistent housekeeping and sanitation practices
Summary of reviews
Overall impression: Avamere at St. Helens presents as a well-located, community-oriented senior living campus with many features families seek: landscaped grounds, patios and garden views, varied apartment and cottage options, and an active calendar of programs. Reviewers consistently highlight a warm, social atmosphere, multiple opportunities for engagement (crafts, exercise, trips, live entertainment), and visible efforts to make common spaces inviting. Many families praised individual caregivers and named staff members for attentiveness, helpfulness, and a family-like culture.
Care quality and clinical oversight: Accounts of care are mixed. A significant number of reviews describe compassionate, capable caregiving and professional nursing support, while others raise substantive concerns about clinical consistency. Specific operational weaknesses implied across reviews include uneven training and skill levels among direct-care staff, gaps in medication-management practices, and delays in obtaining outside medical services. There are also accounts of serious clinical incidents that families felt required hospitalization; these underscore the need for strengthened clinical oversight, standardized medication processes, and clearer escalation pathways.
Staff and management: Staffing is a clear strength in many narratives — long-tenured, enthusiastic employees and named caregivers are repeatedly praised. At the same time, reviewers describe variable staffing stability and leadership performance. Some families commended recent administrative changes and professional readiness for emergencies, whereas others pointed to communication failures, shift-handoff gaps, billing surprises, and interpersonal concerns with past leadership. Security and accountability are another management-area concern: reviewers noted locked-door security issues and made allegations of staff theft, suggesting a need for improved staff vetting, supervision, and loss-prevention protocols.
Dining and activities: Dining impressions vary considerably. Several reviewers describe excellent meals, a talented cook, and attractive dining spaces with a daily salad bar, while others found the food overly processed, greasy, or not to personal taste. The activities program is consistently identified as a strength — regular exercise, arts and crafts, outings (Tulip Town, Lilac Farm), bus trips, and on-site events are frequently mentioned and appear to support resident engagement across levels of care.
Facilities and memory care environment: The campus features attractive outdoor areas, a central courtyard, and apartment options that include patios and spacious two-bedroom cottages. Some units have been updated and are described as bright and roomy. However, the memory-care neighborhood drew mixed feedback: some accounts praise lively programming, while others describe the memory-care rooms and dining area as small, dim, and dated with limited window views. Housekeeping and sanitation practices were generally seen as acceptable in public areas, but isolated concerns (garbage not emptied, inconsistent housekeeping) were noted and suggest variability in day-to-day maintenance.
Notable patterns and takeaways: The dominant pattern is a community with strong social programming and many dedicated staff, balanced against operational inconsistencies that can affect clinical care, communication, security, and dining quality. Prospective residents and families who prioritize social life, location, and an active calendar may find the campus appealing. Those requiring higher-acuity clinical care or strict medication oversight should evaluate clinical protocols, staff training, and incident-response procedures closely and ask for specifics on staffing stability, medication administration policies, security measures, and billing transparency during tours and discussions with leadership.
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Location
Avamere at St. Helens is located at 2400 Gable Rd, St Helens, OR, 97051.
About Avamere at St. Helens
Avamere at St. Helens sits in Saint Helens, Oregon, offering a mix of independent living, assisted living, memory care, skilled nursing, and respite care, with 78 rooms for residents, so people can choose what best fits their needs as they change, and there's a small number of beds set aside for high-level care. The building features different floor plans, including studio, alcove, and one-bedroom apartments in assisted living, deluxe one-bedroom assisted living units, and independent living cottages for those wanting more privacy, with shared and personal suites available in memory care. The community earned a 2020 Silver Quality Award, showing they follow recognized quality standards. Safety is a major focus, since the building uses advanced safety features, 24-hour staff, an emergency call system, and secure environments across all care types, especially for residents who need extra supervision. Residents get housekeeping and maintenance, plus transportation to stores, local appointments, or around town. The staff helps with medication reminders, health and wellness checks, and personalized care plans, supporting activities of daily living for those in assisted living. People with dementia can get specialized support in the memory care community, which uses the Dementia Live program to train staff and improve care, and some rooms are set up for those needing more medical support, because there's on-site skilled nursing care offered around the clock. There's a strong focus on social life, with a busy calendar of events, restaurant-style dining, communal indoor spaces, outdoor courtyards, fitness classes, and exercise programs fit for various ability levels. The building's designed to be cozy and comfortable, with spaces for group activities as well as quiet relaxation, supporting both independence and community. Amenities aim to balance comfort with safety, letting older adults enjoy privacy and still have immediate help if needed, and the whole campus runs under the management of Areté Living.
People often ask...
Avamere at St. Helens offers competitive pricing, with rates starting at a cost of $5,879 per month.
Avamere at St. Helens offers independent living, assisted living, and memory care.
There are 18 photos of Avamere at St. Helens on Mirador.
Yes, Avamere at St. Helens allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2400 Gable Rd, St Helens, OR 97051.
No, Avamere at St. Helens does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated found a deficiency in planning care for behavioral symptoms and coordinating outside consultation or acute care when indicated.
Licensing—Failed to properly plan care
29 Jan 2026Inspection
29 Jan 2026Inspection
Identified inconsistencies between the resident roster, care plans, and ABST data, resulting in an ABST accuracy deficiency.
Licensing—Failed to use an ABST
29 Jan 2026Inspection
29 Jan 2026Inspection
Investigated and found that the service plan did not reflect the resident's needs.
Licensing—Failed to properly plan care
29 Jan 2026Inspection
29 Jan 2026Inspection
Identified a violation of resident rights related to informed choice in selecting or refusing services. The finding noted failure to ensure residents could accept responsibility for the consequences.
Licensing—Failed to assure resident rights
17 Jan 2026Abuse: Neglect
17 Jan 2026Abuse: Neglect
Found neglect and abuse due to failure to plan care and supervise a resident with a history of falls.
Abuse—Failed to properly plan care
07 Jan 2026Inspection
07 Jan 2026Inspection
Identified inconsistencies between the resident roster, care plans, and ABST data due to an outdated staffing tool.
Licensing—Failed to use an ABST
18 Dec 2025Inspection
18 Dec 2025Inspection
Found that the Acuity-Based Staffing Tool was not updated to reflect residents' needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
22 Aug 2025Abuse: Neglect
22 Aug 2025Abuse: Neglect
Investigated a resident-to-resident incident and found that inadequate monitoring during plant watering led to injury, reflecting neglect and abuse.
Abuse—Failed to provide safe environment
25 Jul 2025Abuse: Neglect
25 Jul 2025Abuse: Neglect
Found neglect due to failure to supervise and follow the care plan, resulting in an arm fracture.
Abuse—Failed to follow care plan
29 Mar 2025Abuse: Neglect
29 Mar 2025Abuse: Neglect
Investigated and found a failure to provide a safe environment, leading to an unwitnessed fall and almost five hours without a safety check, with a non-working call pendant. A fine was assessed.
Abuse—Failed to provide safe environment
05 Mar 2025Inspection
05 Mar 2025Inspection
Found ABST not updated to reflect the resident population and care needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
16 Dec 2024Inspection
16 Dec 2024Inspection
Investigated the allegation of verbal abuse; found that a staff member yelled at and antagonized a resident during care, constituting verbal abuse and neglect and failing to protect the resident from abuse.
Licensing—Failed to protect resident from verbal abuse
20 Aug 2024Inspection
20 Aug 2024Inspection
Investigated a complaint about staff berating a resident and denying care; found neglect and abuse and a violation of state rules.
Licensing—Failed to protect resident from verbal abuse
05 Aug 2024Inspection
05 Aug 2024Inspection
Found a violation of administrative rules due to failure to implement behavior interventions addressing possessive behaviors toward a shared chair.
Licensing—Failed to provide safe environment
08 Jul 2024Licensure
08 Jul 2024Licensure
Identified multiple deficiencies in safety practices, abuse reporting, staff training, fire safety, and building maintenance during the re-licensure survey. Noted a pond area hazard lacking a barrier and several conditions affecting resident safety.
Investigated and found abuse and neglect due to failure to monitor a resident with known aggression, which led to a slap during a resident-to-resident altercation.
Abuse—Failed to provide safe environment
24 Jun 2024Validation
24 Jun 2024Validation
A relicensure review identified multiple deficiencies across administration, resident rights, reporting of abuse, health services, infection control, fire safety, nutrition, activities, and staffing.
Deficiency—Comment
Deficiency—Facility Administration: Operation
Deficiency—Resident Rights and Protection - General
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Individual Rights Settings: Privacy, Dignity
Deficiency—Individual Privacy: Own Unit
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
14 Jun 2024License Condition
14 Jun 2024License Condition
Found a failure to provide a safe environment.
Regulatory Action—Failed to provide safe environment
11 Jun 2024Complaint
11 Jun 2024Complaint
Investigated a complaint and found that the designated person in charge was not posted by shift or when the administrator was out, a full-time administrator was not onsite, acuity-based staffing was not fully implemented, and resident rooms were not clearly identified.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Resident Rooms
11 Jun 2024Inspection
11 Jun 2024Inspection
Investigated licensing findings show a lack of a full-time licensed administrator onsite and failure to post the designee in charge, creating risk to residents.
Licensing—Failed to provide safe environment
09 Jun 2024Abuse: Neglect
09 Jun 2024Abuse: Neglect
Found that supervision failed to provide a safe environment, allowing a resident to elope and placing them at risk; a fine was assessed.
Abuse—Failed to provide safe environment
09 Jun 2024Abuse: Neglect
09 Jun 2024Abuse: Neglect
Found neglect due to inadequate supervision that allowed a resident to elope from a secure area, placing them at risk of harm; a $375 fine was assessed.
Abuse—Failed to provide safe environment
06 Jun 2024Abuse: Neglect
06 Jun 2024Abuse: Neglect
Found neglect and abuse due to inadequate oversight of a change in condition and failure to provide nutrition and fluids, leading to weight loss and hospital transfer.
Abuse—Failed to provide oversight and monitoring of change of condition
06 Jun 2024Abuse: Neglect
06 Jun 2024Abuse: Neglect
Investigated allegations of neglect and abuse related to inadequate supervision of a resident with a history of falls; found failures to monitor condition changes, resulting in several unwitnessed falls and a hospitalization.
Abuse—Failed to provide oversight and monitoring of change of condition
21 May 2024Inspection
21 May 2024Inspection
Found violations related to unsafe medication administration that placed a resident at risk. A staff member combined two medications into one bottle, risking administration of the wrong drug.
Licensing—Failed to provide a safe medication administration system
30 Apr 2024Licensure
30 Apr 2024Licensure
Determined substantial compliance with the applicable meals and sanitation rules.
Deficiency—Comment
30 Apr 2024Licensure
30 Apr 2024Licensure
Determined substantial compliance with applicable rules for meals and sanitation. No deficiencies were cited.
Deficiency—Comment
24 Mar 2024Abuse: Neglect
24 Mar 2024Abuse: Neglect
Found neglect due to failure to monitor a resident according to known behavior and provide adequate safety checks, which led to an altercation and discomfort.
Abuse—Failed to provide safe environment
23 Mar 2024Abuse: Neglect
23 Mar 2024Abuse: Neglect
Investigated a complaint about resident safety and found that staff failed to monitor residents, leading to a physical altercation and neglect. A $375 fine was assessed.
Abuse—Failed to provide safe environment
21 Mar 2024Inspection
21 Mar 2024Inspection
Found ABST updates were not maintained to reflect residents' care needs and staffing levels were not adequate to meet needs, risking resident safety. This reflects a serious lapse in meeting regulatory requirements.
Licensing—Failed to use an ABST
21 Mar 2024Inspection
21 Mar 2024Inspection
Found that residents' rooms were not individually identified, hindering residents from recognizing their rooms.
Licensing—Failed to provide safe environment
18 Mar 2024Abuse: Neglect
18 Mar 2024Abuse: Neglect
Determined that abuse and neglect occurred due to failure to plan care and provide appropriate behavioral interventions, causing discomfort to a resident.
Abuse—Failed to provide safe environment
28 Feb 2024Complaint
28 Feb 2024Complaint
Found that an abuse investigation was not documented with all required elements, including time, place and individuals present and administrator's review, in relation to missing narcotics.
Found that residential care settings were not licensed, maintained, and operated as separate and distinct facilities.
Licensing—Failed to assure resident rights
26 Feb 2024Inspection
26 Feb 2024Inspection
Investigated an allegation regarding staffing and determined insufficient qualified awake direct care staff were available to meet residents' 24-hour needs.
Licensing—Failed to meet the scheduled and unscheduled needs of residents
26 Feb 2024Complaint
26 Feb 2024Complaint
Investigated and found that two care areas were not maintained as separate and distinct facilities, with staff shared between them. Found insufficient awake direct care staffing and lack of competency training documentation for one staff member.
Deficiency—Licensing Standard
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Staffing Rqmt and Training: Training Rqmts
26 Feb 2024Inspection
26 Feb 2024Inspection
Investigated an allegation of failure to provide in-service training and found that the training program did not include methods to determine competency of direct care staff through evaluation, observation, or written testing.
Licensing—Failed to provide inservice
03 Feb 2024Abuse: Neglect
03 Feb 2024Abuse: Neglect
Found inadequate supervision leading to a resident eloping from the secured area, risking harm; a $250 fine was assessed.
Abuse—Failed to provide safe environment
30 Jan 2024Abuse: Neglect
30 Jan 2024Abuse: Neglect
Investigated and found violations of resident rights due to failure to intervene and monitor known behavior, which led to an assault and discomfort; a $375 fine was assessed.
Abuse—Failed to provide safe environment
27 Jan 2024Abuse: Neglect
27 Jan 2024Abuse: Neglect
Investigated and found that staff lacked access to the resident's behavioral support plan and were not trained on behavioral care needs, which led to an altercation and discomfort; a $500 fine was assessed.
Abuse—Failed to provide safe environment
27 Jan 2024Abuse: Neglect
27 Jan 2024Abuse: Neglect
Found a failure to provide a safe environment that led to a physical altercation and discomfort; a $375 fine was assessed.
Abuse—Failed to provide safe environment
11 Jan 2024Abuse: Neglect
11 Jan 2024Abuse: Neglect
Found neglect and abuse due to failure to provide a safe environment and to monitor known behavior, which led to an altercation causing discomfort.
Abuse—Failed to provide safe environment
11 Jan 2024Abuse: Neglect
11 Jan 2024Abuse: Neglect
Investigated a complaint and found failure to monitor a resident according to known behavior, leading to an incident where the resident grabbed someone's arm and punched them, causing discomfort.
Abuse—Failed to provide safe environment
20 Dec 2023Inspection
20 Dec 2023Inspection
Investigated and determined that the abuse investigation documentation was incomplete, failing to include all required elements.
Licensing—Failed to investigate injury of unknown origin to rule out abuse
23 Aug 2023Abuse: Neglect
23 Aug 2023Abuse: Neglect
Found a failure to provide a safe environment that resulted in a physical altercation and abuse/neglect. A $169 fine was assessed.
Abuse—Failed to provide safe environment
31 May 2023Licensure
31 May 2023Licensure
Determined substantial compliance with meals and sanitation rules.
Deficiency—Comment
31 May 2023Licensure
31 May 2023Licensure
Found no deficiencies.
Deficiency—Comment
28 Feb 2023Complaint
28 Feb 2023Complaint
Found no deficiencies cited in relation to the evaluated regulations.
Deficiency—Infection Prevention & Control
18 Jan 2023Inspection
18 Jan 2023Inspection
Found a violation related to infection control because staff were not consistently wearing masks or were wearing them improperly. This reflects a failure to comply with masking requirements.
Licensing—Failed to provide infection control
28 Dec 2022License Condition
28 Dec 2022License Condition
Found that resident units lacked lockable doors with lever-type handles, failing to provide a homelike environment.
Regulatory Action—Failed to provide a homelike environment
28 Dec 2022License Condition
28 Dec 2022License Condition
Found that ABST was not fully implemented or updated as required.
Regulatory Action—Failed to use an ABST
18 Oct 2022Complaint
18 Oct 2022Complaint
Found deficiencies in the acuity-based staffing tool's accuracy and in the lockability of resident room doors.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
Deficiency—Resident Units
24 Jun 2022Inspection
24 Jun 2022Inspection
Investigated and found a deficiency in on-site administrator presence. The finding noted the lack of a full-time administrator on-site with an administrator's license.
Licensing—Failed to provide safe environment
09 Feb 2022Validation
09 Feb 2022Validation
Concluded substantial compliance with applicable regulations, but identified deficiencies in staff in-service training and fire safety drills and resident training.
Deficiency—Comment
Deficiency—Annual and Biennial Inservice For All Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
07 Feb 2022Validation
07 Feb 2022Validation
Found fire-safety and staff-training deficiencies during the initial re-licensure review; follow-up on 2022-04-27 determined substantial compliance.
Deficiency—Comment
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
17 Aug 2021Abuse: Neglect
17 Aug 2021Abuse: Neglect
Investigated and found neglect due to failure to properly plan care to prevent a fall, resulting in a resident head injury.
Abuse—Failed to properly plan care
29 Apr 2021Abuse: Neglect
29 Apr 2021Abuse: Neglect
Investigated an abuse/neglect allegation and found inadequate care planning for falls and failure to seek timely medical treatment, resulting in a fine.
Abuse—Failed to properly plan care
26 Mar 2021Abuse: Neglect
26 Mar 2021Abuse: Neglect
Found a violation of resident rights due to failure to provide a safe environment, which led to an elopement.
Abuse—Failed to provide safe environment
04 Aug 2020Abuse: Neglect
04 Aug 2020Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in a medication lapse for a resident; a $225 fine was assessed.
Abuse—Failed to provide a safe medication administration system
12 Jul 2020Inspection
12 Jul 2020Inspection
Investigated allegations of verbal/emotional abuse and found that a staff member verbally abused a resident and protection measures were insufficient.
Licensing—Failed to protect resident from mental or emotional abuse
04 Mar 2020Inspection
04 Mar 2020Inspection
Found a deficiency related to infection control.
Licensing—Failed to provide infection control
18 Feb 2020Abuse: Neglect
18 Feb 2020Abuse: Neglect
Investigated a financial exploitation case and found that money was taken from a resident's locked drawer by a staff member, with inadequate protection against exploitation.
Abuse—Failed to protect resident from financial exploitation
05 Dec 2019Abuse: Neglect
05 Dec 2019Abuse: Neglect
Investigated and found a failure to provide a safe environment and to follow the care plan, leading to a resident fall and head injury.
Abuse—Failed to provide safe environment
29 Sept 2019Abuse: Neglect
29 Sept 2019Abuse: Neglect
Identified neglect and abuse for failing to provide a safe environment when a resident spilled hot soup and burned themselves.
Abuse—Failed to provide safe environment
26 Sept 2019Abuse: Neglect
26 Sept 2019Abuse: Neglect
Investigated allegations of financial exploitation and neglect; found violations involving missing money and failure to safeguard belongings, with a fine assessed.
Abuse—Failed to provide safe environment
01 Aug 2019Abuse: Neglect
01 Aug 2019Abuse: Neglect
Investigated and identified an abuse/neglect incident where a resident received an incorrect dose of high-blood-pressure medication, risking serious harm; a fine was assessed.
Abuse—Failed to administer medication as ordered
25 Jul 2019Abuse: Neglect
25 Jul 2019Abuse: Neglect
Found that a fall-risk resident's care plan wasn't followed and a barrier wasn't used, resulting in injuries and findings of neglect and abuse.
Abuse—Failed to follow care plan
25 Jun 2019Inspection
25 Jun 2019Inspection
Investigated the allegation of inadequate housekeeping and identified a safety-related deficiency involving transfer of fecal matter to communal surfaces.
Licensing—Failed to provide appropriate housekeeping services
25 Jun 2019Inspection
25 Jun 2019Inspection
Found a staffing deficiency due to not having enough staff to meet residents' needs.
Licensing—Failed to provide appropriate staffing
25 Jun 2019Inspection
25 Jun 2019Inspection
Investigated and found a deficiency in toileting assistance per the service plan.
Licensing—Failed to assist with toileting
21 Jun 2019Abuse: Neglect
21 Jun 2019Abuse: Neglect
Investigated and found failure to provide a safe environment contributed to multiple falls and a head injury; a fine was assessed.
Abuse—Failed to provide safe environment
30 May 2019Abuse: Neglect
30 May 2019Abuse: Neglect
Found neglect of care due to failure to provide a safe environment after a resident eloped, placing them at great risk.
Abuse—Failed to provide safe environment
19 May 2019Abuse: Neglect
19 May 2019Abuse: Neglect
Found neglect for not administering medications as ordered, which created a risk of serious harm.
Abuse—Failed to provide safe environment
08 Mar 2019Abuse: Neglect
08 Mar 2019Abuse: Neglect
Investigated an allegation of neglect by failing to provide a safe environment; findings showed a risk of serious harm and a $188 fine was assessed.
Abuse—Failed to provide safe environment
06 Mar 2019Abuse: Neglect
06 Mar 2019Abuse: Neglect
Found neglect due to failure to follow the care plan by not checking on and changing AV every 23 hours.
Abuse—Failed to follow care plan
06 Mar 2019Inspection
06 Mar 2019Inspection
Found there was a failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
06 Mar 2019Abuse: Neglect
06 Mar 2019Abuse: Neglect
Investigated a neglect allegation and found that AV was not toileted as ordered, causing unreasonable discomfort; a $500 fine was assessed.
Abuse—Failed to follow care plan
06 Mar 2019Abuse: Neglect
06 Mar 2019Abuse: Neglect
Investigated an abuse/neglect allegation and found neglect due to failing to follow the care plan, with a $500 fine assessed.
Abuse—Failed to follow care plan
06 Mar 2019Abuse: Neglect
06 Mar 2019Abuse: Neglect
Found neglect due to failing to toilet a resident as ordered, causing unreasonable discomfort.
Abuse—Failed to follow care plan
11 Jan 2019Abuse: Neglect
11 Jan 2019Abuse: Neglect
Investigated an allegation of neglect related to medication administration; found staff administered wrong dosages on two consecutive days, creating a serious risk of harm.
Abuse—Failed to provide a safe medication administration system
07 Jan 2019Abuse: Neglect
07 Jan 2019Abuse: Neglect
Identified neglect due to failing to provide a safe environment, creating risk of serious harm; a fine was assessed.
Abuse—Failed to follow care plan
31 Dec 2018Abuse: Neglect
31 Dec 2018Abuse: Neglect
Found neglect by failing to provide a safe environment, risking serious harm; a fine was assessed.
Abuse—Failed to follow care plan
17 Dec 2018Abuse: Neglect
17 Dec 2018Abuse: Neglect
Found a failure to supervise and ensure a safe environment for a resident, creating risk of serious harm.
Abuse—Failed to provide safe environment
31 May 2018Inspection
31 May 2018Inspection
Investigated the allegation and found a deficiency for failing to provide service.
Licensing—Failed to provide service
07 May 2018Inspection
07 May 2018Inspection
Determined that the allegation of failing to provide service was supported by evidence.
Licensing—Failed to provide service
21 Feb 2018Inspection
21 Feb 2018Inspection
Found a failure to provide a safe medication administration system. The deficiency carried potential for minor harm.
Licensing—Failed to provide a safe medication administration system
11 Nov 2017Inspection
11 Nov 2017Inspection
Identified inadequate medication administration and failure to administer ordered medication.
Licensing—Failed to administer ordered medication
10 Oct 2017Inspection
10 Oct 2017Inspection
Investigated an allegation of failing to provide a safe environment and concluded there was harm risk to a resident.
Licensing—Failed to provide safe environment
20 Jun 2017Inspection
20 Jun 2017Inspection
Investigated a complaint and found a failure to provide a safe environment, including preventing a resident from eloping.
Licensing—Failed to provide safe environment
13 May 2017Inspection
13 May 2017Inspection
Investigated the allegation and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
18 Apr 2017Inspection
18 Apr 2017Inspection
Found a failure to provide a safe medication administration system. The finding noted potential for harm due to improper medication handling.
Licensing—Failed to provide a safe medication administration system
06 Apr 2017Inspection
06 Apr 2017Inspection
Identified safety deficiencies due to failing to keep RV1 and RV2 free from harm; a $250 fine was assessed.
Licensing—Failed to provide safe environment
08 Mar 2017Abuse: Neglect
08 Mar 2017Abuse: Neglect
Investigated and found neglect due to failure to provide a safe environment, putting residents at risk.
Abuse—Failed to provide safe environment
24 Feb 2017Inspection
24 Feb 2017Inspection
Investigated an allegation of inadequate care plans related to falls and found a failure to maintain substantial compliance.
Licensing—Failed to adequately care plan related to falls
14 Feb 2017Inspection
14 Feb 2017Inspection
Found failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
07 Feb 2017Inspection
07 Feb 2017Inspection
Determined that a safe environment was not provided.
Licensing—Failed to provide safe environment
07 Feb 2017Abuse: Neglect
07 Feb 2017Abuse: Neglect
Concluded neglect occurred and cited deficiencies in assessing and intervening after a resident fell.
Abuse—Failed to intervene when resident's condition changed
07 Feb 2017Inspection
07 Feb 2017Inspection
Investigated the allegation and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
07 Feb 2017Inspection
07 Feb 2017Inspection
Investigated the allegation of failing to provide a safe environment and substantiated a safety deficiency.
Licensing—Failed to provide safe environment
26 Jan 2017Inspection
26 Jan 2017Inspection
Concluded that a safe environment was not provided.
Licensing—Failed to provide safe environment
11 Jan 2017Abuse: Neglect
11 Jan 2017Abuse: Neglect
Identified a failure to provide a safe environment; allegation substantiated and a $250 fine assessed.
Abuse—Failed to provide safe environment
28 Dec 2016Abuse: Neglect
28 Dec 2016Abuse: Neglect
Investigated a neglect allegation regarding a safe environment and identified a failure to provide a safe environment.
Abuse—Failed to provide safe environment
07 Oct 2016Abuse: Financial abuse
07 Oct 2016Abuse: Financial abuse
Found a deficiency in protecting residents from financial exploitation.
Abuse—Failed to protect resident from financial exploitation
25 Aug 2016Abuse: Neglect
25 Aug 2016Abuse: Neglect
Investigated a neglect allegation and found substantiated failures to follow the care plan and to keep a resident free from harm.
Abuse—Failed to follow care plan
10 Aug 2016Inspection
10 Aug 2016Inspection
Investigated the allegation of failing to provide a safe environment and found a failure to protect a resident from harm.
Licensing—Failed to provide safe environment
03 Aug 2016Inspection
03 Aug 2016Inspection
Found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
31 Jul 2016Abuse: Neglect
31 Jul 2016Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
21 Jun 2016Abuse: Neglect
21 Jun 2016Abuse: Neglect
Investigated the allegation of failing to provide a safe environment and substantiated the finding, with a $300 fine assessed.
Abuse—Failed to provide safe environment
21 Jun 2016Abuse: Financial abuse
21 Jun 2016Abuse: Financial abuse
Investigated the allegation of financial abuse and found a failure to protect a resident from harm.
Abuse—Failed to provide safe environment
23 May 2016Inspection
23 May 2016Inspection
Found a failure to provide a safe medication administration system after investigating the allegation of failing to provide or maintain resident care equipment.
Licensing—Failed to provide or maintain resident care equipment
22 May 2016Abuse: Neglect
22 May 2016Abuse: Neglect
Investigated and identified a failure to protect resident from harm.
Abuse—Failed to provide service
16 May 2016Inspection
16 May 2016Inspection
Investigated an allegation of an unsafe environment and found a failure to protect a resident from harm.
Licensing—Failed to provide safe environment
21 Mar 2016Inspection
21 Mar 2016Inspection
Investigated the allegation and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
20 Jan 2016Abuse: Financial abuse
20 Jan 2016Abuse: Financial abuse
Investigated a financial abuse allegation related to medication controls. Found a failure to protect residents from harm due to an inadequate system preventing theft or misuse of medications.
Abuse—Failure to provide a system that prevents theft or misuse of medication
14 Dec 2015Inspection
14 Dec 2015Inspection
Investigated an allegation of improper admission or re-admission and identified a deficiency when staff did not reevaluate a resident's condition before determining that needs could not be met.
Licensing—Failed to properly admit or re-admit
08 Nov 2015Inspection
08 Nov 2015Inspection
Found failure to follow the care plan and to protect a resident from harm.
Licensing—Failed to follow care plan
18 Oct 2015Abuse: Financial abuse
18 Oct 2015Abuse: Financial abuse
Investigated an allegation of unsafe environment and found residents were not protected from harm.
Abuse—Failed to provide safe environment
22 Sept 2015Abuse: Financial abuse
22 Sept 2015Abuse: Financial abuse
Identified a failure to provide a safe environment.
Abuse—Failed to provide safe environment
04 Aug 2015Abuse: Neglect
04 Aug 2015Abuse: Neglect
Found that a provider failed to protect a resident from harm, and a $300 fine was assessed.
Abuse—Failed to address resident's behavior
15 Jun 2015Abuse: Financial abuse
15 Jun 2015Abuse: Financial abuse
Investigated the allegation that a safe environment was not provided. Found that residents were not adequately protected from harm.
Abuse—Failed to provide safe environment
21 Apr 2015Abuse: Neglect
21 Apr 2015Abuse: Neglect
Investigated an abuse/neglect allegation and found failures to safeguard residents and to address resident behavior.
Abuse—Failed to address resident's behavior
18 Apr 2015Abuse: Neglect
18 Apr 2015Abuse: Neglect
Found violations related to neglect involving failing to address a resident's behavior and protect a resident from harm. Violations were identified.
Abuse—Failed to address resident's behavior
13 Apr 2015Abuse: Neglect
13 Apr 2015Abuse: Neglect
Found abuse/neglect and safety deficiencies, including failure to address resident behavior and to provide a safe environment, with a $400 fine assessed.
Abuse—Failed to address resident's behavior
07 Apr 2015Abuse: Neglect
07 Apr 2015Abuse: Neglect
Found failure to provide timely medical treatment, resulting in substantiated neglect.
Abuse—Failed to assure timely medical treatment
01 Mar 2015Inspection
01 Mar 2015Inspection
Investigated allegation of not addressing a resident's behavior and found a failure to protect a resident from harm.
Licensing—Failed to address resident's behavior
27 Feb 2015Inspection
27 Feb 2015Inspection
Investigated and found a violation involving failure to protect a resident from harm and to address the resident's behavior.
Licensing—Failed to address resident's behavior
25 Feb 2015Abuse: Financial abuse
25 Feb 2015Abuse: Financial abuse
Found a failure to provide a safe medication administering system and assessed a $350 fine.
Abuse—Failure to provide a system that prevents theft or misuse of medication
09 Jan 2015Inspection
09 Jan 2015Inspection
Investigated the allegation that a resident's behavior wasn't addressed. Found a failure to protect a resident from harm.
Licensing—Failed to address resident's behavior
31 Dec 2014Abuse: Neglect
31 Dec 2014Abuse: Neglect
Investigated the neglect allegation and found failure to protect a resident from harm.
Abuse—Failed to address resident's behavior
08 Oct 2014Inspection
08 Oct 2014Inspection
Found a deficiency related to medication safety and resident protection that could cause harm.
Licensing—Failed to provide a safe medication administration system
26 Sept 2014Abuse: Neglect
26 Sept 2014Abuse: Neglect
Found safety deficiencies due to failure to address a resident's behavior.
Abuse—Failed to address resident's behavior
17 Mar 2014Abuse: Financial abuse
17 Mar 2014Abuse: Financial abuse
Investigated a financial abuse allegation and found a failure to maintain a safe medication administration system. A $350 fine was assessed.
Abuse—Failure to provide a system that prevents theft or misuse of medication
05 Mar 2014Abuse: Neglect
05 Mar 2014Abuse: Neglect
Found that residents were not adequately protected from harm due to neglect related to failing to address a resident's behavior.
Abuse—Failed to address resident's behavior
16 Jan 2014Abuse: Neglect
16 Jan 2014Abuse: Neglect
Investigated a medication safety issue and found a deficiency in maintaining a safe medication administration system.
Abuse—Failure to provide a system that prevents theft or misuse of medication
09 Jan 2014Abuse: Neglect
09 Jan 2014Abuse: Neglect
Found deficiencies for failing to assess and intervene when the resident's condition changed; assessed a $300 fine.
Abuse—Failed to intervene when resident's condition changed
11 Dec 2013Inspection
11 Dec 2013Inspection
Found that the care plan was not followed.
Licensing—Failed to follow care plan
03 Nov 2013Abuse: Neglect
03 Nov 2013Abuse: Neglect
Found neglect due to failure to prevent a resident fall, with minor harm or potential for moderate harm. Violations cited.
Abuse—Failed to follow care plan
09 Oct 2013Abuse: Neglect
09 Oct 2013Abuse: Neglect
Investigated the allegation of neglect and found a safety deficiency; a fine was assessed.
Abuse—Failed to address resident's behavior
10 Sept 2013Abuse: Neglect
10 Sept 2013Abuse: Neglect
Found that a resident behavior issue was not addressed and a safe environment was not provided.
Abuse—Failed to address resident's behavior
31 Aug 2013Abuse: Neglect
31 Aug 2013Abuse: Neglect
Investigated the allegation that staff failed to address a resident's behavior and found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
31 Jul 2013Abuse: Neglect
31 Jul 2013Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe environment, with a $250 fine assessed.
Abuse—Failed to follow care plan
27 Jul 2013Inspection
27 Jul 2013Inspection
Determined there was a failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
27 Jul 2013Abuse: Neglect
27 Jul 2013Abuse: Neglect
Found failure to provide a safe environment. This indicated a safety deficiency.
Abuse—Failed to provide safe environment
19 Jul 2013Abuse: Financial abuse
19 Jul 2013Abuse: Financial abuse
Concluded that the provider failed to prevent a resident's loss of property.
Abuse—Failed to provide safe environment
28 Apr 2013Abuse: Neglect
28 Apr 2013Abuse: Neglect
Investigated and found failures to provide appropriate care that could harm a resident.
Abuse—Failed to properly plan care
11 Dec 2012Inspection
11 Dec 2012Inspection
Identified a safety deficiency due to failure to provide a safe environment, and noted an allegation about not addressing resident behavior.
Licensing—Failed to address resident's behavior
29 Nov 2012Abuse: Neglect
29 Nov 2012Abuse: Neglect
Investigated a care-related complaint and found a safety deficiency due to failure to provide a safe environment.
Abuse—Failed to address resident's behavior
02 Oct 2012Inspection
02 Oct 2012Inspection
Found that the care plan was not followed, which constitutes a licensing violation.
Licensing—Failed to follow care plan
02 Oct 2012Abuse: Neglect
02 Oct 2012Abuse: Neglect
Investigated the allegation of neglect for not following the care plan and found a safety deficiency.
Abuse—Failed to follow care plan
12 Sept 2012Abuse: Neglect
12 Sept 2012Abuse: Neglect
Determined neglect related to falls due to inadequate care planning. Found deficiencies in assessing and intervening.
Abuse—Failed to adequately care plan related to falls
01 Sept 2012Abuse: Neglect
01 Sept 2012Abuse: Neglect
Found that a safe environment was not provided.
Abuse—Failed to provide safe environment
04 Aug 2012Abuse: Neglect
04 Aug 2012Abuse: Neglect
Investigated an allegation of neglect related to falls and found a failure to provide a safe environment. A $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
14 Feb 2012Abuse: Neglect
14 Feb 2012Abuse: Neglect
Investigated a complaint alleging abuse/neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
02 Dec 2011Abuse: Neglect
02 Dec 2011Abuse: Neglect
Found a failure to provide a safe environment due to not following the care plan.
Abuse—Failed to follow care plan
29 Sept 2011Abuse: Neglect
29 Sept 2011Abuse: Neglect
Investigated an allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
30 Apr 2011Abuse: Neglect
30 Apr 2011Abuse: Neglect
Found failure to provide a safe environment related to falls; a $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
25 Dec 2010Abuse: Neglect
25 Dec 2010Abuse: Neglect
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
29 Oct 2010Abuse: Sexual abuse
29 Oct 2010Abuse: Sexual abuse
Investigated the complaint and identified safety deficiencies linked to a sexual-contact allegation; a fine was assessed.
Abuse—Failed to protect resident from inappropriate sexual contact
02 Sept 2010Abuse: Neglect
02 Sept 2010Abuse: Neglect
Investigated the allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to follow care plan
30 Jul 2010Abuse: Neglect
30 Jul 2010Abuse: Neglect
Investigated a complaint and found failure to properly plan care. This resulted in an unsafe environment.
Abuse—Failed to properly plan care
03 May 2010Abuse: Neglect
03 May 2010Abuse: Neglect
Investigated a neglect allegation and found care failed to follow the care plan, with a substantiated finding and a $300 fine assessed.
Abuse—Failed to follow care plan
27 Apr 2010Abuse: Neglect
27 Apr 2010Abuse: Neglect
Investigated a complaint alleging neglect in medication safety and found a failure to provide appropriate care to a resident.
Abuse—Failed to provide a safe medication administration system
02 Mar 2010Abuse: Neglect
02 Mar 2010Abuse: Neglect
Concluded that the home failed to maintain a safe environment.
Abuse—Failed to follow care plan
04 Feb 2010Abuse: Financial abuse
04 Feb 2010Abuse: Financial abuse
Found that residents were not protected from loss of money and personal property, indicating financial abuse with potential for harm.
Abuse—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Avamere at St. Helens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avamere at St. Helens directly. There is no cost for this service. We are compensated by the community you select.
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