LECOM - Parkside at Glenwood

    41 W Gore Rd, Erie, PA 16509
    • Assisted Living
    • Memory Care

    Professional caring staff, clean rooms

    I'm very pleased with this community - professional, friendly staff who treat residents like family, great communication with families, and quick admission when we needed it. The food is tasty with good variety, dining is pleasant, rooms are bright, roomy and clean with private baths, and maintenance is responsive. There are lots of activities (music, outings, spa days), reasonable fees, and overall caring, attentive staff - I would recommend it to other families.

    Loved one of resident
    Jul 2026

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    Reviews

    4.63·(27)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.2
    • Amenities

      4.2
    • Value

      4.0

    Pros

    • Compassionate, attentive staff
    • Strong family communication and responsiveness
    • Engaging, well‑planned activities program
    • Three daily meals served in a dining room
    • Tasty, well‑planned meals
    • Clean, well‑maintained common areas and rooms
    • Quick maintenance response
    • Spacious rooms with natural light and private bathrooms
    • Small community feel enabling personalized attention
    • Flexible visitation policy
    • Organized facility management and smooth admissions
    • LECOM affiliation / medical sponsorship
    • Accessible outdoor spaces and regular outings
    • Varied recreational offerings (music, bingo, guest speakers, spa events)

    Cons

    • Variable nursing and clinical-assistance consistency
    • Inconsistent meal temperature and limited menu variety
    • Occasional housekeeping inconsistencies
    • Perceived high monthly cost
    • Limited capacity for rapid medical decline or advanced skilled nursing
    • Assistance-policy limitations after falls
    • Unclear delineation between paid services and available care
    • Ongoing renovation-related disruption
    • Some furnished apartment layouts not universally suitable

    Summary of reviews

    Overall impression LECOM - Parkside at Glenwood is described predominantly as a well‑maintained, resident‑focused community with strong interpersonal strengths. Families and residents frequently praise the caring, communicative staff, the small‑community atmosphere, and an active calendar of programs. Admissions and day‑to‑day coordination are often characterized as organized and responsive, and many families highlight quick maintenance turnaround and a generally clean environment.

    Care and staffing Staff interactions are a consistent strength: caregivers and leadership are described as approachable, responsive to family questions, and familiar with residents by name. This contributes to a sense of personalized attention and family involvement. At the same time, reviewers indicate variability in clinical and nursing assistance. Several family accounts describe challenges when residents experienced rapid health decline or required more advanced medical support, suggesting the facility may have limited capacity for higher‑acuity or rapidly evolving clinical situations. There is also mention of assistance‑policy limitations following falls; prospective families should ask specifically about fall‑response protocols and the facility’s scope of clinical care.

    Dining Dining is a prominent positive aspect: the community offers three meals a day in a dining room setting, and many residents enjoy the food and find menu planning appealing. That said, comments indicate inconsistent meal temperature and occasional limited menu variety. Prospective residents who are particular about meal temperature, variety, or therapeutic diets should discuss meal‑service processes and accommodations in advance.

    Activities and social life Parkside offers a broad mix of activities — exercise classes, music groups, bingo, guest speakers, spa events, and organized outings — and reviewers consistently describe these programs as well planned and engaging. The small size of the community appears to support high participation and individualized attention in activities, which contributes to resident satisfaction and social well‑being.

    Facilities and management Physically, the facility is described as clean, well‑maintained, and bright, with generously sized rooms, large windows, and private bathrooms. Maintenance responsiveness is noted positively. The community has undergone ownership and operational changes that some reviewers characterize as improvements, and the LECOM affiliation is perceived as an added stability factor. Renovation work is underway in parts of the building; this has been framed as an improvement effort but also as a source of temporary disruption. Housekeeping standards are generally good but have occasional inconsistencies according to family comments.

    Value considerations and practical advice Many families view Parkside as offering good value relative to services received, but cost is identified as a concern by others. Additionally, there are recurring themes that prospective residents and families should address during touring and contracting: clarify the exact scope of clinical services included in monthly fees, ask how the community manages falls and escalation to higher levels of care, verify housekeeping schedules and standards, and confirm timelines and impact of ongoing renovations. For residents with higher or rapidly changing medical needs, families should evaluate the facility’s clinical capabilities and transfer protocols.

    Bottom line LECOM - Parkside at Glenwood is best characterized as a community with strong interpersonal care, active programming, and solid facility maintenance. It appears particularly well suited to residents who value social engagement, family communication, and a small‑community environment. Families should, however, perform targeted due diligence around clinical staffing levels, fall‑response policies, meal‑service details, and contract clarity to ensure the community’s operational characteristics align with the resident’s long‑term care needs.

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    Location

    Map showing location of LECOM - Parkside at Glenwood

    LECOM - Parkside at Glenwood is located at 41 W Gore Rd, Erie, PA, 16509.

    About LECOM - Parkside at Glenwood

    Independence Court of Erie - Enhanced Personal Care and Memory Care Community sits in a quiet, wooded area about 2.9 miles from Erie, Pennsylvania, and offers both assisted living and memory care for seniors needing different levels of support. The community has 144 units, including shared rooms, small studios with functional designs, and one-bedroom apartments, all with private bathrooms and kitchenettes, which makes it easier for folks to stay independent but still get the help they need. Staff help with bathing, dressing, medication, and even manage chronic diseases like diabetes and Parkinson's, and they're around day and night for emergencies. Seniors who need extra help can benefit from enhanced personal care and a continence management program, and there are on-site services like physical therapy, pharmacy delivery, and home health help to make things simpler.

    Independence Court of Erie puts a real focus on memory care, working closely with the LECOM Center for Memory Impairment and Neurocognitive Disorders (MIND), and creates care plans to help those with dementia and Alzheimer's live as well as possible. The secure memory care area supports folks with memory challenges through structured activities, mental wellness programs, and extra supervision. People also get help with social and mental engagement through arts and crafts, movies in the theater room, games, music, fitness programs, cultural events, and planned day trips. Meals come three times a day in a restaurant-style setting, with snacks in-between, and menus are easy to read and flexible, including vegetarian and diabetic choices.

    The building itself has easy wheelchair access, a garden, greenhouse, gazebo, and outdoor courtyards for fresh air, and inside there's a fitness area, salon, chapel, art studio, games room, library, community kitchen, and activity spaces. Housekeeping, laundry, linen service, and move-in support keep things running smoothly, while scheduled transportation through both the community and LECOM Health supports medical and personal trips. Rooms come with basics like cable TV, Wi-Fi, air conditioning, and emergency call systems, and there's 24-hour onsite emergency response and security, so help is always close.

    Families have access to case management, help with care decisions, and ongoing support, and residents can enjoy spiritual programs and a variety of group activities. The community encourages independence with support, creating routines and engagement for those who want it and quiet for those who prefer it. Folks living there are part of a large, active place, but there's room to find peace alone or gather with neighbors as folks please. The average rating sits at 4.4 out of 5 from 13 reviews, and the whole place is run under Pennsylvania license # 451180 as part of the Priority Life Care network, making it a recognized part of the area's senior living community.

    People often ask...

    LECOM - Parkside at Glenwood offers assisted living and memory care.

    There are 22 photos of LECOM - Parkside at Glenwood on Mirador.

    The full address for this community is 41 W Gore Rd, Erie, PA 16509.

    No, LECOM - Parkside at Glenwood does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number453840
    Facility typeFull
    License classLicensed
    Capacity144 residents
    LicenseeMILLCREEK MANOR
    Care servedPersonal Care Homes
    EffectiveAugust 4th, 2025
    ExpiresAugust 4th, 2026
    Special certificationSpecial Care Unit (capacity 16)
    View the official license record

    Inspection Reports

    19

    Reports

    1

    Type A Citations

    4

    Type B Citations

    0

    Complaints

    4

    Years

    25 Feb 2026Inspection
    Investigated allegations of abuse and multiple care violations; identified instances where abuse was not reported to the Area Agency on Aging and where residents were not treated with dignity, egress was obstructed, medications not administered as ordered, and medical evaluations were not aligned with current needs.
    • Older Adult Protective Services Act (35 P.S. § 10225.701—10225.707); 6 Pa. Code § 15.21—15.27Reporting suspected abuse
    • 2600.42.cTreatment of Residents
    • 2600.121.aUnobstructed Egress
    • 2600.187.dFollow Prescriber’s Orders
    • 2600.231.bMedical Evaluation
    29 Dec 2025Inspection
    Investigated and found deficiencies in safety planning and monitoring related to safety devices and door policy during a fall incident.
    • 2600.234.bSupport plan needs elements
    04 Sept 2025Inspection
    Investigated an abuse incident where one resident bit another during a dispute over a TV remote; first aid was provided for a skin-breaking injury.
    • Type B42.bAbuse and mistreatment prohibition
    08 Apr 2025Inspection
    Identified multiple deficiencies in resident contracts, training, medical documentation, cognitive screenings, and safety records.
    • 2600.25.bContract Signatures
    • 2600.65e12 Hours Annual Training
    • 2600.65gAnnual Training Content
    • 2600.109.bRabies Vaccination
    • 2600.132.cFire Drill Records
    • 2600.191Resident Education
    • 2600.224.aPreadmission Screen Form
    • 2600.231.bMedical Evaluation
    • 2600.231.cPreadmission Screening
    • 2600.234.aAdmission Support Plan
    • 2600.236Staff Training
    21 Jan 2025Inspection
    Investigated found restraints-related violations, including a staff member sitting on a resident and restraining arms during care, and a prohibited manual restraint was used.
    • 2600.42.pRestraints
    • 2600.202Prohibitions
    17 Dec 2024Inspection
    Found no deficiencies during the inspection.
    21 Nov 2024Inspection
    Identified multiple deficiencies in training, medication management, safety documentation, sanitation, and resident care processes.
    • 2600.64.c.Annual Training
    • 2600.65.e.12 Hours Annual Training
    • 2600.65.f.Training Topics
    • 2600.65.g.Annual Training Content
    • 2600.81.b.Resident Personal Equipment
    • 2600.82.a.Poisonous Materials
    • 2600.85.a.Sanitary Conditions
    • 2600.85.d.Trash Receptacles
    • 2600.85.e.Trash Outside Home
    • 2600.88.a.Surfaces
    • 2600.103.e.Left Overs
    • 2600.132.c.Fire Drill Records
    • 2600.132.d.Evacuation
    • 2600.132.f.Alternate Exit Routes
    • 2600.141.a.Medical Evaluation Information
    • 2600.183.d.Prescription Current
    • 2600.184.a.Resident’s Meds Labeled
    • 2600.185.a.Implement Storage Procedures
    • 2600.224.a.Preadmission Screen Form
    • 2600.225.a.Assessment
    • 2600.236.Staff Training
    14 Nov 2024Inspection
    Identified deficiencies related to medication storage and labeling, including an undated opened injectable and unlabeled prescription medications.
    • 2600.183.eStoring Medications
    • 2600.184aResident's Meds Labeled
    09 Oct 2024Inspection
    Identified deficiencies in incident reporting, sanitary conditions, clothing labeling, and updates to resident support plans. The findings included a delay in reporting an abuse allegation, urine odor and soiled conditions, missing clothing labels, and outdated care plan information.
    • 2600Written Incident Report
    • 2600Sanitary Conditions
    • 2600Labeling/Return of Clothes
    • 2600Support Plan Medical/Dental
    25 Sept 2024Inspection
    Identified medication labeling errors and missing information on physical interventions in the support plan. The issues involved mislabeling and absence of guidance for handling resident resistance.
    • Type A2600Medication labeling
    • Type B2600Support Plan Content
    14 May 2024Inspection
    Identified deficiencies in medication administration, discharge criteria, and SDCU admission documentation, including issues with following prescriber orders and timely medical/preadmission evaluations.
    • 2600.187.dFollow Prescriber's Orders
    • 2600.228.hGrounds for Discharge/Transfer
    • 2600.231.bMedical Evaluation
    • 2600.231.cPreadmission Screening
    08 May 2024Inspection
    Investigated a medication administration error where the wrong resident received medications and prescriber directions were not followed. The findings showed misidentification of medications and improper administration.
    • 2600Medication Administration
    • 2600Follow Prescriber’s Orders
    17 Jan 2024Inspection
    Identified deficiencies in staffing records, contracts, background checks, training, medication management, and safety practices.
    • 2600.5.a.DHS Access
    • 2600.18Applicable Health and Safety Laws
    • 2600.25.aWritten Contract and Review
    • 2600.51Criminal History Checks
    • 2600.54.aDirect Care Staff
    • 2600.65aFS Orientation 1st Day
    • 2600.65dInitial Direct Care Training
    • 2600.84Heat Sources
    • 2600.88aSurfaces
    • 2600.132.bSafety Inspection/Fire Drill
    • 2600.132.dEvacuation
    • 2600.132.eFire Drill Sleeping Hours
    • 2600.184aMedication Labels
    • 2600.185aImplement Storage Procedures
    • 2600.187aMedication Record
    • 2600.227dSupport Plan Medical/Dental
    • 2600.233aLock Approval
    07 Sept 2023Inspection
    Found that staff dragged a resident from the dining room to the lobby while the resident remained seated, violating dignity and respect.
    • 42 C 2600.42cTreatment of Residents - dignity and respect
    03 Aug 2023Inspection
    Investigated alleged abuse and found improper lifting during care led to injuries to a resident, including skin tears and a hematoma.
    • Type B42.bA resident may not be neglected, intimidated, physically or verbally abused, mistreated, subjected to corporal punishment or disciplined in any way.
    03 May 2023Inspection
    Investigated a reported incident. No deficiencies were found.
    31 Jan 2023Inspection
    Revoked the certificate and issued a first provisional license after finding failures to report suspected abuse and to notify designated persons about sexual activity between cognitively impaired residents.
    • 55 Pa. Code § 2600.15aResident Abuse Report
    • 55 Pa. Code § 2600.15dResident Abuse-Notification
    • 55 Pa. Code § 2600.16cWritten Incident Report
    • 55 Pa. Code § 2600.42bAbuse
    15 Nov 2022Inspection
    Determined that violations occurred, revoked the existing license, and issued a first provisional license.
    • 55 Pa. Code Ch. 2600Written Incident Report
    • Type B55 Pa. Code Ch. 2600Abuse
    • 55 Pa. Code Ch. 2600Follow Prescriber's Orders
    04 Aug 2022Inspection
    Identified deficiencies in surfaces, furniture and equipment, lighting, food storage, and evacuation planning; corrections were implemented.
    • 55 Pa.Code § 2600.88aSurfaces
    • 55 Pa.Code § 2600.95Furniture and Equipment
    • 55 Pa.Code § 2600.101jLighting/Operable Lamp
    • 55 Pa.Code § 2600.103gStoring Food
    • 55 Pa.Code § 2600.132dEvacuation

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