Heritage Hill Senior Community

    800 6th St, Weatherly, PA 18255
    • Assisted Living
    • Memory Care

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    Reviews

    4.78·(180)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.6
    • Amenities

      4.6
    • Value

      3.5

    Pros

    • Warm, respectful, and personalized resident care
    • Approachable staff and accessible management
    • Timely family communication and issue follow-up
    • Clean, well-maintained, home-like surroundings
    • Engaging activities, outings, and religious services
    • Generally well-liked meals and attentive dining service
    • Access to therapies and visiting or in-house health professionals
    • Supportive memory care and hospice services
    • Comfortable rooms and inviting common areas
    • Strong sense of community and resident belonging

    Cons

    • Staffing capacity and response-time variability
    • Inconsistent personal-care and grooming follow-through
    • Limited in-room bathing amenities, particularly in memory care
    • Reported gaps in diabetic meal customization
    • Costs that may rise substantially with higher care levels
    • Distance from family for some residents
    • Limited skilled-nursing scope and admission fit for complex behavioral needs

    Summary of reviews

    Overall, the reviews present a strongly positive picture of Heritage Hill across assisted living, memory care, respite stays, and end-of-life support. Families commonly describe residents as safe, comfortable, socially connected, and treated with kindness and respect. Personalized attention, staff familiarity with residents, and support through transitions are recurring strengths. Families also frequently value accessible administrators, helpful admissions staff, and regular updates about residents’ health and daily care. A few accounts describe staffing strain, delays in help, or inconsistent grooming and personal-care follow-through, so response times and care routines may be worth discussing directly during a visit.

    The community is repeatedly described as clean, attractive, and home-like, with comfortable rooms, courtyards or garden areas, and welcoming common spaces. Room layouts and amenities vary: some rooms are shared, and memory-care rooms may have a toilet and sink but use a separate supervised shower area. Activities include arts and crafts, exercise, games, entertainment, outings, gardening, and religious services; physical, occupational, and speech therapy are also mentioned. Families generally praise the food and dining experience, though one family reported difficulty obtaining diabetic-friendly meals, and a few comments suggest that food choices or evening activities could be broader. Reviewers also note that costs can be challenging or increase with care needs, and the Weatherly location is inconvenient for some distant families.

    There are a few sharply critical accounts that contrast with the predominant positive feedback. One family described a disputed hospital referral and a refusal to readmit a resident, saying the reason and transition were not communicated transparently. Another raised concerns about delayed attention to an injury after a fall, missing personal items, bathing consistency, and the handling of a complaint; one prospective visitor also objected to staff comments about a resident. These individual accounts do not establish how commonly such issues occur, but they make it sensible to ask about incident follow-up, personal-item tracking, bathing schedules, complaint procedures, and admission criteria. One reviewer also notes that the community does not provide skilled nursing, so families should confirm that its care scope matches current and anticipated needs.

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    Location

    Heritage Hill Senior Community is located at 800 6th St, Weatherly, PA, 18255.

    About Heritage Hill Senior Community

    Heritage Hill Senior Community sits at 800 6th Street in Weatherly, Pennsylvania, near the scenic Pocono Mountains and not far from places like Lehigh Gorge State Park and Bear Mountain Butterfly Sanctuary, and it's been an assisted living facility since 2001, so it isn't new but has seen a lot of residents come and go over the years and folks seem to enjoy that it is pet-friendly, so people can bring their pets along and not have to worry about leaving them behind, though you won't see a pool or a fitness center or even a patio listed here, but the dining area is bright and cheerful and the solarium is full of natural light with comfortable chairs, and the staff tries to keep things friendly and homey. The facility has a lounge for people to sit and chat, cozy and clean apartments with several floor plan choices, and large windows with views of mature trees and the surrounding mountains on a 25-acre site, making for a peaceful setting that many seniors might like.

    Heritage Hill offers assisted living, personal care services, memory care, and independent living for different needs, and there's also in-house senior care, with trained aides who can visit your home for non-medical support and companionship if that's what's needed. There's a special memory care wing called Shepherd's Garden and another program known as Daybreak Memory Care for folks with Alzheimer's and dementia, with a secure and structured environment, plus a Personal Care Home for those who need more health supervision. The place works with Fox Therapy Program for therapy services and offers daily activities, holiday parties, and seasonal celebrations, so there's something for most folks to do if they're interested, both inside and outside the building.

    There aren't many details given about things like utilities, parking, outdoor spaces, or what exactly is included in the rent or fees, so it's always a good idea to ask if you want to know specifics, but people say the staff is compassionate and tries to treat everyone with dignity and respect, and folks report positive changes in residents' mood and alertness. Heritage Hill works under Heritage Senior Living and is not listed for sale or rent as a property. The campus has won some awards for its meals, friendly staff, and good activities, and it's recognized as a top-rated facility for personal and retirement care in the area by different sources. Members of the Greater Hazleton Chamber of Commerce know Heritage Hill for its long-standing community ties and reliable senior services, offering different levels of support so seniors can find the care that suits them best in a quiet, home-like setting.

    People often ask...

    Heritage Hill Senior Community offers assisted living and memory care.

    There are 38 photos of Heritage Hill Senior Community on Mirador.

    The full address for this community is 800 6th St, Weatherly, PA 18255.

    No, Heritage Hill Senior Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number225121
    Facility typeProvisional
    License classLicensed
    Capacity143 residents
    LicenseeCARE HSL HERITAGE HILL OPCO LLC
    Care servedPersonal Care Homes
    EffectiveSeptember 16th, 2026
    ExpiresMarch 16th, 2027
    Special certificationSpecial Care Unit (capacity 42)
    View the official license record

    Inspection Reports

    36

    Reports

    19

    Type A Citations

    2

    Type B Citations

    0

    Complaints

    13

    Years

    30 Jun 2026Inspection
    Identified safety and documentation deficiencies related to falls and resident assessments; revoked the prior compliance certificate and issued a first provisional license to operate.
    • Type B55 Pa.Code § 2600.42bAbuse
    • 55 Pa.Code § 2600.225Additional Assessment
    05 May 2026Inspection
    Investigated and found violations involving sexual behaviors between residents and inadequate assessment of such behaviors; a memory care incident occurred with one resident and another.
    • 2600.42.b.Abuse
    • 225.c.Additional Assessment
    15 Apr 2026Inspection
    Identified multiple deficiencies across safety, emergency preparedness, and medication management, with corrective actions implemented.
    • 2600.89.bHot Water Temperature
    • 2600.91Emergency Telephone Numbers
    • 2600.124Notice to Fire Department
    • 2600.132hDesignated Meeting Place
    • 2600.162cMenus Posted
    • 2600.181.cSelf-administration Assessment
    • 2600.185aImplement Storage Procedures
    • 2600.187aMedication Record
    • 2600.227dSupport Plan Medical/Dental
    04 Nov 2025Inspection
    Found a failure to timely report an incident to the Department within the required 24-hour window. The incident involved a hospitalized resident and missing jewelry.
    • 2600.16.cTimely reporting of incidents to the Department
    06 May 2025Inspection
    Determined the submitted plan of correction was fully implemented and ongoing compliance is required.
    • 2600. 20.b.Written Receipts
    • 2600. 51.Criminal History Checks
    • 2600. 100.a.Exterior - Free of Hazards
    • 2600. 121.a.Unobstructed Egress
    • 2600. 131.f.Fire Extinguisher Inspection
    • 2600. 181.d.Storing Medication
    • 2600. 185.a.Implement Storage Procedures
    • 2600. 231.c.Preadmission Screening
    09 Apr 2025Inspection
    Investigated a verbal abuse incident involving a staff member and a resident; found a violation of dignity and respect.
    • 42c - Treatment of ResidentsTreatment of Residents - Dignity and Respect
    16 Jan 2025Inspection
    Found no deficiencies. All licensing requirements were met.
    05 Nov 2024Inspection
    Found a violation involving inappropriate touching of a resident by staff in the resident's room, violating dignity and respect requirements.
    • —Treatment of Residents – dignity and respect
    19 Sept 2024Inspection
    Investigated a resident-to-resident abuse incident with two assaults in the memory care area, including a vase attack causing a small head laceration, followed by staff intervention.
    • Type B42.b. AbuseAbuse
    01 Jul 2024Inspection
    Investigated found a violation of dignity and respect when a pillow was placed over a resident's head by a roommate; staff intervened, separated the residents, and relocated one resident.
    • 42.cTreatment of Residents
    24 Apr 2024Inspection
    Determined that the submitted plan of correction is fully implemented. Continued compliance must be maintained.
    • 2600.25.bContract Signatures
    • 2600.29.a.bHospice Care: Inform Non-Participating
    • 2600.42.cTreatment of Residents
    • 2600.64.cAnnual Training
    • 2600.96.cFirst Aid Accessible
    • 2600.132.dEvacuation
    • 2600.132.eFire Drill Sleeping Hours
    • 2600.132.gFire Drills Days/Times
    • 2600.184.aResident Meds Labeled
    • 2600.185.aImplement Storage Procedures
    • 2600.187.dFollow Prescriber's Orders
    • 2600.224.aPreadmission Screen Form
    • 2600.227.dSupport Plan Medical/Dental
    05 Mar 2024Inspection
    Identified two deficiencies: medications were administered by staff without required training, and there was no written policy on medical marijuana.
    • 2600.182bPrescription Medication
    • 2600.185aImplement Storage Procedures
    23 Jan 2024Inspection
    Found no deficiencies. No regulatory citations were identified.
    09 Jan 2024Inspection
    Found no deficiencies during the visit.
    12 Jul 2023Inspection
    Found multiple deficiencies across operations, including resident fund refunds, hospice-related fire drill procedures, resident dignity, safety with hot water and egress, food safety, fire drill records, medication labeling, and locking device signage.
    • 2600.28.fResident's Funds and 30-day Refund
    • 2600.29Hospice Care: Inform Non-Participating
    • 2600.29Hospice Care: Records
    • 2600.42Treatment of Residents
    • 2600.89Hot Water Temperature
    • 2600.103iOutdated Food
    • 2600.121aUnobstructed Egress
    • 2600.132cFire Drill Records
    • 2600.132dEvacuation
    • 2600.132hDesignated Meeting Place
    • 2600.184bLabeling OTC/CAM
    • 2600.185aImplement Storage Procedures
    • 2600.233cKey-Locking Devices
    15 Aug 2022Inspection
    Found no deficiencies during the licensing inspection.
    15 Apr 2022Inspection
    Identified deficiencies in several compliance areas including resident contracts, staff orientation, safety equipment, and medication handling.
    • 2600.25.a.Written Contract and Review
    • 2600.65.a.FS Orientation 1st Day
    • 2600.65.b.Rights/Abuse 40 Hours
    • 2600.65.d.Initial Direct Care Training
    • 2600.81.b.Resident Personal Equipment
    • 2600.101.j7.Lighting/Operable Lamp
    • 2600.183.b.Meds and Syringes Locked
    • 2600.187.d.Follow Prescriber's Orders
    • 2600.227.g.Support Plan Signatures
    16 Apr 2021Inspection
    Issued a regular license to operate a personal care home in Pennsylvania with a capacity for 42 residents.
    16 Mar 2021Inspection
    Found a confidentiality breach from resident names being publicly displayed and a medication handling issue involving a discontinued inhaler.
    • 2600.17Record Confidentiality
    • 2600.183fDiscontinued Medications
    06 Jan 2020Inspection
    The department granted a one-year license with a defined capacity for a senior living community.
    21 Feb 2019Inspection
    Found violations of personal care home regulations.
    04 Jan 2019Inspection
    Granted a certificate of compliance and license for the operation. Found no deficiencies.
    16 May 2018Inspection
    Identified multiple regulatory violations involving failure to report injuries, resident abuse, and improper medication administration and documentation.
    • 2600.16(c)Incident reporting
    • 2600.42(b)Abuse or mistreatment of residents
    • 2600.182(c)Medication administration procedures
    • 2600.185(a)Medication storage and handling procedures
    • 2600.227(d)Documentation in resident support plans
    06 Mar 2018Inspection
    Investigated a licensing action and found multiple violations related to medication management and record-keeping failures.
    • Type A2600.182(b)Prescription medication that is not self-administered by a resident shall be administered by one of the following
    • Type A2600.186(c)Changes in medication may only be made in writing by the prescriber, or in the case of an emergency, an alternate prescriber
    • Type A2600.185(a)The home shall develop and implement procedures for the safe storage, access, security, distribution and use of medications and medical equipment by trained staff persons
    • Type A2600.187(a)The medication record shall be kept to include the following for each resident
    • Type A2600.227(d)Documentation in resident medication records and related plans
    28 Dec 2017Inspection
    Issued a regular license to operate under Title 55, Pa. Code Chapter 2600, upon renewal.
    22 Mar 2017Inspection
    Deficiencies found in medication storage, documentation, and related procedures during a licensing inspection.
    • Type A2600.183(d)Only current prescription, OTC medications and CAM shall be stored in an organized manner
    • Type A2600.183(a)Safe storage, access, security, distribution and use of medications and medical equipment by trained staff
    • Type A2600.185(a)Safe storage, access, security, distribution and use of medications and medical equipment by trained staff
    • Type A2600.187(a)Medication record shall be kept to include the following for each resident for whom medications are administered
    27 Jan 2017Inspection
    Identified multiple deficiencies related to fire drill evacuations, resident assessments, and related documentation.
    • 2600.29a(b)(1)Hospice resident fire drill evacuation exception
    • 2600.29a(b)(5)(ii)Fire drill evacuation simulation requirement
    • 2600.29a(b)(10)Assessment and plan updates
    • 2600.29a(b)(11)Documentation of compliance with fire drill requirements
    30 Dec 2016Inspection
    Issued a regular license after renewal approval for a personal care home and provided a certificate of compliance.
    25 May 2016Inspection
    Granted a waiver of certain admission and medical evaluation requirements for a licensed care provider, with conditions to follow.
    31 Mar 2016Inspection
    Identified multiple violations involving staff background checks, labeling and tracking of medications, and medication administration records.
    • Type A2600.183(d)Only current prescription, OTC, sample and CAM for individuals living in the home may be kept in the home
    • Type A2600.184(b)OTC medications and CAM identified with resident's name
    • Type A2600.187(a)Medication records and MAR
    29 Dec 2015Inspection
    Renewed the license with a certificate of compliance for a personal care home, establishing a maximum of 143 residents and a term from 2016-04-18 to 2017-04-18. No violations cited.
    10 Mar 2015Inspection
    The evaluation identified multiple deficiencies in medication record-keeping, timely medical evaluations, and adherence to prescriber directions for treatments.
    • Type A2600.187(a)Medication records; required contents
    • Type A2600.231(b)Medical evaluations; timely evaluations
    • Type A2600.187(d)Follow prescriber directions
    08 Jan 2015Inspection
    Granted a renewal of licensure and issued a certificate of compliance for a licensed elder care operation.
    08 May 2014Inspection
    Identified a violation for an alleged staff abuse incident and failure to suspend staff as required.
    • Type A55 Pa.Code §2600.15(b)Regulation 55 Pa.Code 2600.15(b)
    18 Mar 2014Inspection
    Identified deficiencies in resident records, unsigned contracts, and unsafe storage of poisonous materials during a licensing review.
    • 55 Pa.Code §2600.25(b)Contract signed by administrator and resident; cosigned as required
    • 55 Pa.Code §2600.252Resident records must include required information
    • 55 Pa.Code §2600.82(c)Poisonous materials kept locked and inaccessible
    16 Oct 2013Inspection
    Identified a privacy breach due to a camera recording in a dining area, found fire drills were not using alternating exits, and noted missing information in medication administration records.
    • Type A2600.42(s)Privacy rights
    • Type A2600.132(g)Fire drills
    • Type A2600.187(a)Medication records

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    Mirador Living is not affiliated with the owner or operator(s) of Heritage Hill Senior Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heritage Hill Senior Community directly. There is no cost for this service. We are compensated by the community you select.

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