Ruston Residence

    100 Sycamore Dr, West Grove, PA 19390
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

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    Location

    Map showing location of Ruston Residence

    Ruston Residence is located at 100 Sycamore Dr, West Grove, PA, 19390.

    About Ruston Residence

    Ruston Residence is a senior living community at 100 Sycamore Drive in West Grove, Pennsylvania, about six miles from Oxford, that offers assisted living and memory care services for older adults who need daily support or want to live as independently as possible but with help close by, and it can house up to 66 residents in a mix of private suites, studio rooms, Deluxe Two-Room suites, and East Wing Alcove Suites, with features like private full baths, bay windows, built-in shelving, kitchenettes, breakfast areas, and closets, and the rooms come furnished with air conditioning, cable TV, a telephone, and housekeeping and linen services included, so residents don't need to tend to laundry or cleaning and can really settle in as comfortably as possible.

    The community makes daily life easier by providing chef-prepared, nutritious meals once or twice a day, with guest meals available if family or friends come by, and special diets-like diabetic meals-can be arranged so everyone can eat what's right for them, and there's always someone on hand to help with taking medicine, bathing, getting dressed, moving around, and other activities that can be difficult as people age, plus they keep a 24-hour call system and supervision in place for everyone's safety, while personalized care plans help make sure those with more complex needs, like memory support for Alzheimer's or incontinence care, get the attention they need.

    Lavender Lane Memory Support serves folks who deal with memory challenges, and the community runs a detailed care planning process where staff checks what each resident needs, and then supports them in ways meant to reduce confusion and wandering; they also provide respite and hospice care so caregivers can take a break or residents can get help in tough times.

    Pets are allowed, including cats and dogs, which makes it easier for animal lovers to keep their companions, and there's a pet therapy program. Residents have the choice to relax in shared spaces like the dining room, fitness room, activity rooms, wellness center with a spa, hot tub, and even a steam room, plus there are quiet spots like the reading room, game room, and library, or time spent outside in garden areas and on field trips organized by a full-time activity director with regular outings and hobby groups, on-site devotional services, music therapy, creative workshops, and community social nights, along with movie nights and fitness classes, and there's always a mix of programs-some planned by the staff and others run by the residents themselves, so folks can find something that fits their speed and interests.

    The facility helps new residents get settled with move-in coordination and concierge assistance, while transportation is provided for medical appointments, errands, religious services, and group trips, so people aren't stuck trying to find rides on their own. The staff is known for being friendly and caring with a focus on treating residents kindly and joyfully, as noted by the awards given for "Best Meals and Dining," "Best Activities," and "Most Friendly" in senior living, and while Ruston Residence isn't a perfect place, it gives seniors a comfortable and flexible home-like setting with plenty of chances to socialize, get support, and simply live life with as much ease as possible.

    People often ask...

    Ruston Residence offers competitive pricing, with rates starting at a cost of $4,317 per month.

    Ruston Residence offers assisted living.

    The full address for this community is 100 Sycamore Dr, West Grove, PA 19390.

    No, Ruston Residence does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number138890
    Facility typeFull
    License classLicensed
    Capacity70 residents
    LicenseeJENNER'S POND INC
    Care servedAssisted Living - Special Care
    EffectiveMay 13th, 2026
    ExpiresMay 13th, 2027
    Special certificationSpecial Care Unit (capacity 30)
    View the official license record

    Inspection Reports

    36

    Reports

    6

    Type A Citations

    10

    Type B Citations

    0

    Complaints

    13

    Years

    18 Feb 2026Inspection
    Identified multiple deficiencies across contracts, resident rights acknowledgments, dignity, sanitary conditions, dryer safety, medical evaluations, and resident education.
    • 2800.25Resident Contracts
    • 2800.41eResident Rights/ Acknowledgement
    • 2800.42.cDignity/Respect
    • 2800.82.cLocked Poisons
    • 2800.85.aSanitary Conditions
    • 2800.105gDryer lint removal
    • 2800.141aMedical evaluation
    • 2800.141a2Medical evaluation addenda (a2)
    • 2800.141b1Annual medical evaluation
    • 2800.191Resident right to refuse medication
    15 Sept 2025Inspection
    Identified multiple deficiencies: poisonous materials were left unlocked and accessible; directions for exit locking were not posted near an exit; and an admission support plan was not completed within the required timeframe.
    • Poisonous materials
    • Key-locking devices
    • Admission – support plan
    10 Jun 2025Inspection
    Found a non-working freezer thermometer and cited a refrigeration temperature deficiency.
    • 103.f.Refrigeration temperatures
    03 Mar 2025Inspection
    Identified multiple deficiencies in staff qualifications, training, sanitary conditions, and safety practices.
    • 55 Pa.Code § 2800.54aDirect care staff qualifications
    • 55 Pa.Code § 2800.65iTraining topics
    • 55 Pa.Code § 2800.65jAnnual training content
    • 55 Pa.Code § 2800.66bContent of training plan
    • 55 Pa.Code § 2800.85aSanitary conditions
    • 55 Pa.Code § 2800.121aUnobstructed egress
    • 55 Pa.Code § 2800.132gFire drills – days/times
    08 Jan 2025Inspection
    Inspected findings identified multiple deficiencies, including capacity exceeded, delayed refunds, medication and records issues, and insufficient staff dementia training.
    • 2800.13bCapacity
    • 2800.28eRefund - death
    • 2800.28fRefund - within 30 days
    • 2800.183eStoring Medications
    • 2800.187aMedication record
    • 2800.224a2Initial assessment prior to admission
    • 2800.236aStaff training
    • 2800.251bRecord entries legible
    06 May 2024Inspection
    Investigated the allegation; unable to determine specific findings from the provided data.
    06 Mar 2024Inspection
    Found no deficiencies.
    16 Oct 2023Inspection
    Found multiple deficiencies in medication management and care plan review. These included discontinued meds still in carts, incorrect storage of inhaled meds, delayed administration times, training record problems, and lack of quarterly support plan reviews.
    • 2800.183.fDiscontinued medications
    • 2800.185.aStorage procedures
    • 2800.187.aMedication record
    • 2800.190.cRecord of training
    • 2800.227.cFinal support plan - revision
    11 Sept 2023Inspection
    Found deficiencies related to failing to report a suspected abuse to the Area Agency on Aging and using an administrator designee who did not meet qualifications.
    • Type A2800.15(a)Reporting Suspected Abuse
    • Type B2800.56(b)Administrator Designee Qualifications
    17 Aug 2023Inspection
    Investigated multiple deficiencies across resident care, safety, dignity, rights, and record-keeping, including failures to provide required care and incomplete documentation.
    • 2800.23aADL assistance
    • 2800.24Personal Hygiene
    • 2800.225.bContract signatures and renewal
    • 2800.42bAbuse/Neglect
    • 2800.42cDignity/Respect
    • 2800.65aFire Safety - 1st day
    • 2800.65.eRights/Abuse 40 Hours
    • 2800.81bResident equipment – good repair
    • 2800.82cLocked poisons
    • 2800.101j7Lighting
    • 2800.141.aMedical evaluation
    • 2800.225a2Assessment – significant change
    • 2800.227cFinal support plan - revision
    • 2800.231dNo objection statement
    • 2800.231gResident-residence contract
    • 2800.252Content of resident records
    28 Dec 2022Inspection
    Found multiple deficiencies across administration, safety, and resident care practices, including missing contracts, unsigned resident rights statements, incomplete background checks, and inadequate staff training and resident lighting and storage procedures.
    • 2800Contract signatures and renewal
    • 2800Signed statement
    • 2800Criminal background checks
    • 2800Fire Safety-1st day
    • 2800Rights/Abuse
    • 2800Ancillary staff orientation
    • 2800Lighting/operable lamp
    • 2800Storage procedures
    • 2800Resident right to refuse
    02 Nov 2022Inspection
    Investigated found multiple deficiencies including inadequate staffing, medication administration and recordkeeping issues, missing 24-hour supervision and emergency response, and incomplete quarterly reviews and signatures on final support plans.
    • 2800Staffing requirements
    • 2800Furniture and Equipment
    • 2800Medication used by resident
    • 2800Medication record
    • 2800Follow prescriber’s orders
    • 2800Assisted living services
    • 2800Final support plan - revision
    • 2800Support plan - signatures
    14 Sept 2022Inspection
    Investigated incidents of inappropriate behavior and found deficiencies in incident reporting, use of medications as restraints, and updating final support plans after changes in resident condition.
    • 2800.16.cIncident reporting
    • 2800.202Prohibitions
    • 2800.227.cFinal support plan - revision
    18 Aug 2022Inspection
    Found deficiencies related to contract signatures, staffing, first aid/CPR coverage, call bell functionality, and timely initial assessments prior to admission.
    • 2800.25bContract signatures and renewal
    • 2800.60aStaffing and support plan
    • 2800.63aFirst Aid/CPR
    • 2800.95Furniture & Equipment
    • 2800.224.a.230 days prior to admission
    08 Nov 2021Inspection
    Identified multiple deficiencies across abuse reporting, contracts and payments, staff qualifications and training, safety, and care planning.
    • 2800.15aResident abuse reporting
    • 2800.15cPlan of supervision submission
    • 2800.25aResident-residence contract
    • 2800.25bContract signatures and renewal
    • 2800.25cFee schedule
    • 2800.25c.11List of rates
    • 2800.28dRefund - no notice
    • 2800.41eSigned statement
    • 2800.54aDirect care staff qualifications
    • 2800.65gInitial direct care training
    • 2800.69Dementia training
    • 2800.82cLocked poisons
    • 2800.88aUnsafe environment
    • 2800.121aUnobstructed egress
    • 2800.183dCurrent medications
    • 2800.185aStorage procedures
    • 2800.191Resident right to refuse consent for medication
    • 2800.220bAssisted living services
    • 2800.227aFinal support plan – 30 days
    • 2800.227hSupport plan – refusal to sign
    • 2800.231c1Preadmit cognitive screening
    • 2800.234aAdmission – support plan
    • 2800.234dSupport plan – quarterly review
    • 2800.234eInvolvement & participation
    14 May 2021Inspection
    Granted a regular license renewal for the site; found no deficiencies.
    12 May 2021Inspection
    Identified deficiencies including abuse/neglect, delayed initial assessments, and missing signatures on care plans.
    • Type B2800.42.bAbuse/Neglect
    • Type A2800.224.a.2Initial assessment
    • g2800.227.gSupport plan - signatures
    15 Apr 2021Inspection
    Identified deficiencies in medical evaluations and support planning when a resident transitioned to hospice, including an incomplete assessment and unsigned or unsigned refusal on the support plan.
    • 2800.225.a.2Assessment – significant change
    • 2800.227.gSupport plan - signatures
    • 2800.227.hSupport plan – refusal sign
    03 Mar 2021Inspection
    Identified deficiencies in medical evaluations timing, TB testing documentation, medication records, enabler bar safety, and signage for exits.
    • 28 Pa. Code 22.aMedical evaluation timing
    • 28 Pa. Code 88.aFloors, walls, ceilings, windows and doors
    • 28 Pa. Code 141.aTuberculosis testing
    • 28 Pa. Code 187.aMedication record
    • 28 Pa. Code 233.cKey-locking devices
    04 Aug 2020Inspection
    Determined that the submitted plan of correction was fully implemented and ongoing compliance must be maintained.
    • 2800.121aUnobstructed egress
    10 Jul 2020Inspection
    Issued a regular license following renewal; the license was issued for the listed site and an annual inspection was to occur within the next twelve months.
    16 Jun 2020Inspection
    Determined that the submitted plan of correction for the missing call bell policy was fully implemented, with ongoing compliance required.
    • Description of service
    08 Jul 2019Inspection
    Identified deficiencies and required corrections by specified dates. Noted that ongoing compliance with regulations must be maintained.
    15 Apr 2019Inspection
    Issued renewal license and certificate; found no deficiencies.
    22 Aug 2018Inspection
    Identified multiple deficiencies in contract handling, quality management planning, and medication-related records and processes during the visit.
    • Type B55 Pa.Code § 2800.26(b)Quality management plan
    • Type B55 Pa.Code § 2800.42(b)Contract and admission/discharge terms
    • Type B55 Pa.Code § 2800.66(b)Staff training plan
    • Type B55 Pa.Code § 2800.101(n)Living unit requirements
    • Type B55 Pa.Code § 2800.141(a)(2)Medical evaluations
    • Type B55 Pa.Code § 2800.183(f)Medication management—discontinued/expired medications
    • Type B55 Pa.Code § 2800.107(d)Emergency procedures
    • Type B55 Pa.Code § 2800.190(a)Medication administration training
    05 Apr 2018Inspection
    Granted renewal of the license and issued a certificate to operate. Notified about annual on-site inspections and possible enforcement if noncompliance is found.
    26 Apr 2017Inspection
    Investigated deficiencies included missing PRN medications, incomplete medication administration records, and locked emergency exits.
    • 185aMedication procedures and safety
    • 187aMedication records include diagnosis/purpose
    • 121aEmergency exits access
    03 Apr 2017Inspection
    Granted a renewal of the license with a Certificate of Compliance; no deficiencies cited.
    15 Apr 2016Inspection
    Approved the renewal and issued a regular license.
    06 Apr 2016Inspection
    Found deficiencies in medication management and care planning during the 2016 licensing inspections, including safety signage and MAR documentation issues.
    • Type ARegulation-133a1EXIT signs
    • Type ARegulation-184aMedication labeling and MAR
    • Type ARegulation-187aMedication record contents
    • Type ARegulation-234aCare plans
    14 May 2015Inspection
    Determined no violations and that licensing standards were met.
    01 Apr 2015Inspection
    Authorized the renewal of the license and issued a certificate of compliance.
    21 Apr 2014Inspection
    Found that staff training in Falls/Accident Prevention and Resident Rights was not current for 2013 based on training records.
    • 55 Pa.Code Ch. 2800Direct care staff training on Falls/Accident Prevention and Resident Rights
    18 Apr 2014Inspection
    Issued a regular license and granted a certificate of compliance for the facility.
    29 May 2013Inspection
    Cited multiple deficiencies in safety practices, resident plan signing, and access control during a licensing inspection.
    • 2800.121(a)Stairways, hallways, doorways, passageways and egress routes must be unlocked and unobstructed
    • 2800.127(g)Residents must sign and date the plan and documentation of resident participation
    • 2800.233(c)Posting directions near devices that prevent immediate egress
    03 Apr 2013Inspection
    Granted a certificate of compliance and renewed the license to operate Ruston Residence in West Grove, Pennsylvania. No violations were cited.

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    Mirador Living is not affiliated with the owner or operator(s) of Ruston Residence. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ruston Residence directly. There is no cost for this service. We are compensated by the community you select.

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