White Oak Manor Charleston

    9285 Medical Plaza Dr, Charleston, SC, 29406
    3.2 · 52 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, but unsafe management

    I had a very mixed experience. The nurses, CNAs and therapy staff were often kind, caring and helpful-activities and rehab were good and certain wings/staff were wonderful. However the facility is older, routinely short-staffed and slow to answer nurse calls; I saw delayed meds/medical follow-up, hygiene and safety lapses, poor food and pest/cost-cutting issues. Management felt profit-driven and unresponsive at times, and there were troubling reports of theft and billing concerns. I would only consider this place for low-acuity social stays-not for complex recovery or high-risk care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.15 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.2
    • Meals

      2.6
    • Amenities

      4.3
    • Value

      1.0

    Location

    Map showing location of White Oak Manor Charleston

    About White Oak Manor Charleston

    White Oak Manor Charleston sits at 9285 Medical Plaza Drive in Charleston, SC, and the place has a lot of different services for seniors needing both short-term recovery and long-term care, with 176 beds in total, so the facility can look after a good number of residents and, you know, the staff includes Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants who provide 24-hour nursing care because that's important for folks who depend on daily help, and they do it in a way where everyone gets a care plan made just for them by an interdisciplinary team working alongside physicians, so there's attention to each person's health and well-being. You'd find different options there like assisted living, independent living, short-term rehabilitation, memory care, and nursing home care, and they've got a specific safe transitions program meant to help people move smoothly between hospital, rehab, and home life, which can be tough sometimes, and they offer counseling and hold educational sessions for residents, families, and caregivers to keep folks informed and supported. They've set up specialized wings-including one for short-term rehab-where therapists and nurses handle physical, occupational, and speech therapy, and those therapies run seven days a week, covering things like prosthetics and orthotics training, speech language therapy for memory or communication issues, and treatments such as patterned electrical neuromuscular stimulation (PENS), diathermy, electrical stimulation, and more, plus care for stroke, wounds, back injuries, and people recovering from surgeries or illnesses. The building is designed to be comfortable and safe, with onsite air conditioning, accessible restrooms, wheelchair-friendly spaces, parking for families, and features like memory care areas for folks needing extra support. They handle a wide variety of health needs, from cardiopulmonary and orthopedic therapy to wound care and help for those with swallowing or nerve problems, and residents can get dental, ophthalmology, and podiatry services right there, which saves trips out. There's help with personal laundry, a mobile library, and registered dieticians who advise on meals, making daily life a little bit easier, and the administrator named Ryan Heitkamp and licensed administrators work to keep things running smoothly and focus on offering senior and long-term care without too much fuss. Payment is straightforward since they accept credit cards, and all these details can be found on the White Oak Manor Charleston website where they list their services and amenities, so families can know what to expect.

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