Pricing ranges from
    $4,827 – 6,275/month

    Oaks at Chanticleer

    355 Berkmans Ln, Greenville, SC, 29605
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Clean facility, caring staff, understaffed

    I like the bright, clean facility, friendly and attentive staff, creative daily activities, and strong memory-care focus with on-site medical support and pleasant outdoor spaces. That said, chronic understaffing showed up often - delayed care, safety concerns on pods, missed meds, and occasional lost belongings. Meals and dietary accommodations were inconsistent. Overall I felt reassured by many caring team members but would urge families to ask pointed questions about staffing, nutrition, and incident communication before choosing.

    Pricing

    $4,827+/moSemi-privateAssisted Living
    $5,792+/mo1 BedroomAssisted Living
    $6,275+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.27 · 165 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      2.9
    • Amenities

      4.1
    • Value

      2.3

    Location

    Map showing location of Oaks at Chanticleer

    About Oaks at Chanticleer

    Oaks at Chanticleer stands as a senior living community made for people who are 55 and older, focused on providing comfort, independence, and well-being. Residents can choose from private studio or companion suites, with plenty of space for personal furniture and keepsakes, which helps it feel like home, and the building is single-story for easy movement. The facility welcomes pets, so residents can keep their animal companions with them, and there's a large secured courtyard with a screened porch, walking path, and raised planting beds, good for anyone who enjoys being outside.

    The community provides many services, like assisted living for help with daily activities such as bathing, dressing, and medication, respite care for short-term stays, and a dedicated Memory Care section called The Haven for people facing Alzheimer's or other forms of dementia. The Memory Care neighborhoods are purpose-built, fully secured, and divided into three groups designed for each stage of memory loss, and every apartment is set up to reduce confusion with open floor plans and a wandering alert system using special bracelets to keep residents safe. Caregivers are specially trained and are present around the clock, with licensed nurses on-site, so help is always close by. There's a computerized system that alerts staff if a resident tries to go somewhere unsafe, and the place manages wandering, behavior concerns, incontinence, and diabetes care, including insulin and sugar checks.

    Residents here get access to a wide range of therapies like physical, occupational, and speech therapy, and they have doctors, dentists, and nurses on call as needed. The staff includes an Executive Director, Community Relations Director, and Wellness Director, and residents and families notice that caregivers are attentive, friendly, and quick to respond. There's an activity director who plans a full calendar of social, educational, and recreational programs, including arts and crafts, gardening, exercise, trivia, pet-focused activities, trips, and devotionals, running into the weekends too. Community amenities include a beauty salon, fitness center, ice cream parlor, library, and different activity areas where residents can relax or gather. The environments feel inviting and clean, rooms are large, and the gardens are lush, adding to a pleasant atmosphere.

    Meal services are provided by an on-site chef, offering healthy options and accommodating special diets like kosher, vegetarian, gluten-free, low-sodium, low-sugar, or vegan diets. Residents can dine throughout the day and join in with community pets for companionship. There's resident parking, complimentary transportation, all-day dining, and wheelchair-accessible showers for those who need them.

    Oaks at Chanticleer pays special attention to personal preferences, giving as much choice as possible so residents feel empowered and independent, and the community tries to adjust care as people's needs change, supporting aging in place. The Memory Care area keeps residents with dementia as safe and engaged as possible with cognitive activities and familiar staff. Oaks at Chanticleer gives information about senior care planning, costs, and financial support, and also has links with home care, hospice, and continuing care services. Families see that people moving in often show improvement in mood and comfort, and the environment feels supportive and stable, for both residents and their loved ones.

    About Five Star Senior Living

    Oaks at Chanticleer is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

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