Pricing ranges from
    $4,827 – 6,275/month

    Oaks at Chanticleer

    355 Berkmans Ln, Greenville, SC 29605
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.27·(168)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      2.9
    • Amenities

      4.1
    • Value

      2.4

    Pros

    • Compassionate and engaged caregiving staff
    • Specialized memory-care programming
    • On-site dementia-focused clinician visits
    • Homelike village-style layout and bright decor
    • Varied activities and social programs
    • On-site salon, bistro, and themed amenities
    • Multiple enclosed outdoor courtyards and walking areas
    • Clean and well-maintained common spaces
    • Long-tenured experienced staff in some units
    • On-site therapy and visiting clinical services
    • Responsive family communication in many cases
    • Private and spacious room options

    Cons

    • Chronic understaffing and insufficient clinical coverage
    • Inconsistent personal-care and incontinence-care delivery
    • Gaps in clinical-incident escalation and family notification
    • Variable housekeeping and room-cleanliness consistency
    • Inconsistent dining quality and limited meal-option continuity
    • Medication administration and resident-identification process gaps
    • Inadequate fall-risk supervision and safety-practice lapses
    • Staff training gaps for complex dementia behaviors
    • Billing transparency and extra-charge disputes
    • Management and ownership-transition operational instability
    • Allegations of monitoring-system tampering

    Summary of reviews

    The Oaks at Chanticleer elicits strongly mixed impressions. Many families and residents praise the facility's strengths: a homelike, village-style layout with bright decor, multiple courtyards and walking areas, and on-site amenities such as a salon, bistro, and themed gathering spaces. The community offers a visible focus on memory care, including on-site dementia-focused clinician visits, visiting therapy and podiatry, and an active activities program that includes outings, art, music, and event programming. Numerous reviewers highlight compassionate, attentive caregiving staff and long-tenured team members in some units; when staffing and leadership are engaged, families report good communication and a strong sense of individualized attention and quality care.

    At the same time, a substantial portion of feedback identifies operational weaknesses that prospective families should evaluate closely. Staffing shortfalls and limited clinical coverage are recurring themes: reviewers describe delays in personal-care assistance, inconsistent bathing and toileting support, and staffing gaps on evening shifts and across pods. These patterns correlate with concerns about supervision and resident safety, including fall-risk management and delayed response to alarms. Several reviews also describe instances where clinical escalation and family notification did not meet expectations, resulting in hospital transfers or other adverse outcomes.

    Housekeeping, dining, and medication systems show variability across the community. Common areas are often described as clean and well maintained, but room-level cleanliness and housekeeping consistency are uneven. Dining receives mixed marks: some families appreciate two meal options and high-quality food, while others report inconsistent preparation, reduced portioning, and a narrower set of choices after operational changes. Medication administration and resident-identification practices were also called out as areas needing stronger controls and clearer documentation.

    Management and continuity of operations are additional areas of concern. Several reviewers associate a decline in day-to-day performance with ownership and leadership transitions, noting higher staff turnover, perceived reductions in services, and billing or extra-charge disputes. A small number of reviews raise very serious allegations — including concerns following a resident's death and allegations regarding monitoring-system tampering — which warrant direct inquiry with facility leadership and regulatory bodies during any evaluation.

    For families considering The Oaks at Chanticleer, a recommended approach is an in-person tour combined with specific operational questions: inquire about current staffing ratios by shift and unit, clinical and nurse availability, housekeeping schedules, documented incident-response protocols, how families are notified for clinical changes, medication administration safeguards, dining menus and special-diet accommodations, and the facility's camera/monitoring policies. Ask for current references from families whose loved ones live in the same care level you are considering. The community demonstrates clear strengths in memory-care programming, social design, and staff compassion in many areas, but these positives are offset for some reviewers by systemic operational gaps that merit careful, specific inquiry before placement.

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    Location

    Oaks at Chanticleer is located at 355 Berkmans Ln, Greenville, SC, 29605.

    About Oaks at Chanticleer

    Oaks at Chanticleer stands as a senior living community made for people who are 55 and older, focused on providing comfort, independence, and well-being. Residents can choose from private studio or companion suites, with plenty of space for personal furniture and keepsakes, which helps it feel like home, and the building is single-story for easy movement. The facility welcomes pets, so residents can keep their animal companions with them, and there's a large secured courtyard with a screened porch, walking path, and raised planting beds, good for anyone who enjoys being outside.

    The community provides many services, like assisted living for help with daily activities such as bathing, dressing, and medication, respite care for short-term stays, and a dedicated Memory Care section called The Haven for people facing Alzheimer's or other forms of dementia. The Memory Care neighborhoods are purpose-built, fully secured, and divided into three groups designed for each stage of memory loss, and every apartment is set up to reduce confusion with open floor plans and a wandering alert system using special bracelets to keep residents safe. Caregivers are specially trained and are present around the clock, with licensed nurses on-site, so help is always close by. There's a computerized system that alerts staff if a resident tries to go somewhere unsafe, and the place manages wandering, behavior concerns, incontinence, and diabetes care, including insulin and sugar checks.

    Residents here get access to a wide range of therapies like physical, occupational, and speech therapy, and they have doctors, dentists, and nurses on call as needed. The staff includes an Executive Director, Community Relations Director, and Wellness Director, and residents and families notice that caregivers are attentive, friendly, and quick to respond. There's an activity director who plans a full calendar of social, educational, and recreational programs, including arts and crafts, gardening, exercise, trivia, pet-focused activities, trips, and devotionals, running into the weekends too. Community amenities include a beauty salon, fitness center, ice cream parlor, library, and different activity areas where residents can relax or gather. The environments feel inviting and clean, rooms are large, and the gardens are lush, adding to a pleasant atmosphere.

    Meal services are provided by an on-site chef, offering healthy options and accommodating special diets like kosher, vegetarian, gluten-free, low-sodium, low-sugar, or vegan diets. Residents can dine throughout the day and join in with community pets for companionship. There's resident parking, complimentary transportation, all-day dining, and wheelchair-accessible showers for those who need them.

    Oaks at Chanticleer pays special attention to personal preferences, giving as much choice as possible so residents feel empowered and independent, and the community tries to adjust care as people's needs change, supporting aging in place. The Memory Care area keeps residents with dementia as safe and engaged as possible with cognitive activities and familiar staff. Oaks at Chanticleer gives information about senior care planning, costs, and financial support, and also has links with home care, hospice, and continuing care services. Families see that people moving in often show improvement in mood and comfort, and the environment feels supportive and stable, for both residents and their loved ones.

    About Five Star Senior Living

    Oaks at Chanticleer is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

    People often ask...

    Oaks at Chanticleer offers competitive pricing, with rates starting at a cost of $4,827 per month.

    Oaks at Chanticleer offers assisted living and memory care.

    There are 55 photos of Oaks at Chanticleer on Mirador.

    The full address for this community is 355 Berkmans Ln, Greenville, SC 29605.

    No, Oaks at Chanticleer does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In South Carolina, Disability Rights South Carolina — the state's federally designated protection & advocacy organization — independently inspects Community Residential Care Facilities and publishes its findings.

    License numberCRC-2409
    Facility typeCommunity Residential Care Facility
    LicenseeBROOKSTONE TERRACE OF CHANTICLEER LLC
    EffectiveNovember 1st, 2026
    ExpiresOctober 31st, 2027
    Special certificationAlzheimer's Special Care Unit

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Oaks at Chanticleer. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oaks at Chanticleer directly. There is no cost for this service. We are compensated by the community you select.

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