Pricing ranges from
    $3,926 – 5,103/month

    Merrill Gardens at Greenville

    90 Payne St, Greenville, SC 29601
    • Independent Living
    • Assisted Living

    Friendly staff and modern amenities

    I recently moved into Merrill Gardens at Greenville and have been very pleased. The staff (Blake, Jill, Kaylin, Bridget, Haylie and many others) are consistently kind, efficient and went above and beyond during my move-in the dining room, with errands, and daily needs. Bright, modern apartments, top-notch amenities (pool, gym, rooftop, chef-driven dining) and a lively activities calendar make it feel like a boutique-hotel community right downtown.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.83·(47)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.7
    • Amenities

      4.8
    • Value

      3.8

    Pros

    • central downtown Greenville location
    • new, modern construction and design
    • boutique hotel–style atmosphere
    • compact community size (approximately 140–160 units)
    • studio and one‑bedroom apartments with modern finishes
    • on‑site restaurant and chef‑prepared, restaurant‑style dining
    • healthy, changing menu with flexible dining hours
    • weekly housekeeping and well‑maintained public spaces
    • well‑equipped gym and fitness offerings
    • heated saltwater pool and rooftop cookout area
    • robust, well‑curated activities and outings calendar
    • scheduled transportation for medical and shopping trips
    • proactive move‑in assistance and downsizing support
    • friendly, attentive, and personalized staff interactions
    • strong family communication and resident engagement
    • leasing flexibility (month‑to‑month with 30‑day notice)
    • promotional move‑in incentives and rate‑lock options
    • storage availability and ample on‑site amenities

    Cons

    • resident privacy and confidentiality process gaps
    • management conduct and equity concerns (allegations of discriminatory behavior)
    • inconsistent billing practices and account transparency
    • perceived higher cost relative to some alternatives
    • use of automated service elements that can feel impersonal

    Summary of reviews

    Merrill Gardens at Greenville is consistently described as a modern, well‑maintained independent living community with a downtown, boutique hotel–type feel. The building and apartments are new, bright and airy, and reviewers highlight thoughtful finishes in studios and one‑bed units. The property’s compact size (roughly 140–160 units) and proximity to downtown attractions, medical offices, and cultural amenities are frequently cited as advantages for residents seeking an active, walkable lifestyle.

    Dining and amenities are prominent strengths. The community offers an on‑site restaurant with chef‑prepared, restaurant‑style meals, flexible dining hours, and a changing menu that many residents describe as healthy and accommodating. Housekeeping, public‑space maintenance, a well‑equipped gym, a heated saltwater pool, rooftop gathering space, and scheduled transportation for appointments and errands contribute to a lifestyle-oriented independent living experience. Activity programming appears robust, with well‑curated events, field trips, and opportunities for social engagement that reviewers say foster a connected resident community.

    Staff and care environment are repeatedly noted as the community’s strongest features. Reviewers describe front desk, dining, and caregiving staff as attentive, personable, and proactive — many residents are known by name and staff frequently assist with practical needs (assistance in dining, moving items, paperwork support, and emotional reassurance). Several reviews single out specific staff members for exceptional service and praise the move‑in process and ongoing family communication. These reports suggest a high level of social support and customer‑service orientation appropriate to an independent living setting.

    At the same time, there are operational concerns prospective residents and families should weigh. Multiple reviewers raised issues with billing — inconsistent monthly charges and account transparency — that can impact perceived value and financial predictability. A small but significant set of comments describes problems with staff conduct and management decisions; these include allegations of discriminatory behavior and interpersonal conduct involving management. Relatedly, some reviewers flagged lapses in privacy and confidentiality practices. Those are facility‑level concerns about policies and culture rather than isolated maintenance issues, and they warrant direct discussion with leadership during a tour and review of policies.

    Value perceptions vary: many families highlight move‑in specials, month‑to‑month leasing flexibility, and a strong amenity package as delivering fair value, while others consider the community relatively expensive compared with alternatives. Finally, a few residents noted elements that can feel impersonal (for example, automated service touches) that may not align with everyone’s preference for personal interaction. Overall, Merrill Gardens at Greenville presents as a high‑amenity independent living option with notable strengths in dining, programming, and staff engagement; prospective residents should confirm billing practices, privacy safeguards, and management responsiveness as part of their evaluation.

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    Location

    Map showing location of Merrill Gardens at Greenville

    Merrill Gardens at Greenville is located at 90 Payne St, Greenville, SC, 29601.

    About Merrill Gardens at Greenville

    Merrill Gardens at Greenville sits in a new, bright building in the Greenville neighborhood near downtown, close to cafes, restaurants like Swamp Rabbit Cafe & Grocery and The Whale GVL, and attractions such as parks, museums, Kroc Aquatic Center, and Fluor Field, so people can get out and about when they want, but there's plenty going on inside too, with rooms for gathering, a sky lounge with views, and spaces to spread out or join in on social or recreational activities. The community offers independent living, assisted living, and memory care, so residents who want to live on their own can do so, and those who need more help-like with bathing, dressing, or medications-can get it without moving away, and those living with Alzheimer's or dementia have programs, spaces, and support that fit their needs and help prevent confusion or wandering. Apartments come in studio, one-bedroom, and two-bedroom layouts, all modern and airy, while shared spaces are always clean and set up to encourage neighbors to chat or join group events if they want.

    Meals are important, so the dining room serves chef-prepared foods made with care, focusing on quality and nutrition, while people can also choose from different meal options, and special diets get attention too, and with Wi-Fi throughout, residents can keep in touch with family, friends, or doctors. Merrill Gardens at Greenville has a team that keeps an eye on residents day and night, with supervision, nursing care, and medication management as needed, along with physical therapy, massage therapy, help from outside home health providers, and support with daily chores like cooking and yard work. The facility's design focuses on comfort, ease, and a sense of community, with activities, social gatherings, and wellness programs on the schedule to keep folks active, social, and involved if they like, and the Truewood by Merrill program offers practical, more affordable living options for those who need them.

    Merrill Gardens uses technology in new ways, like giving residents access to Nest Hub Max devices for virtual engagement, which means people can join in events or talk with others from their apartments if they can't or don't want to get out. The community makes sure activities help residents physically, mentally, and emotionally, with programs tailored to memory care residents too, while friendly staff are known for kindness and helpfulness, making life more pleasant and less stressful. The company running the place is a fifth-generation family-owned business, started in 1993, and now operates more than 66 locations across 19 states, reflecting years of experience in running communities like this one. Merrill Gardens at Greenville is state-licensed and offers everything from independent living to skilled nursing care, so residents can age in place, moving between care levels as their health or needs change, and the community keeps a strong culture of camaraderie and respect. People can take a virtual tour, look through photo galleries, or schedule a visit to see daily life, amenities, and its clean and welcoming neighborhoods. Floor plans and more details are easy to view, and there are always choices and opportunities for residents to live life their way, every day.

    About Merrill Gardens

    Merrill Gardens at Greenville is managed by Merrill Gardens.

    Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.

    Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.

    The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.

    Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.

    People often ask...

    Merrill Gardens at Greenville offers competitive pricing, with rates starting at a cost of $3,926 per month.

    Merrill Gardens at Greenville offers independent living and assisted living.

    There are 29 photos of Merrill Gardens at Greenville on Mirador.

    The full address for this community is 90 Payne St, Greenville, SC 29601.

    No, Merrill Gardens at Greenville does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Merrill Gardens at Greenville. The information above has not been verified or approved by the owner or operator. For exact information, please contact Merrill Gardens at Greenville directly. There is no cost for this service. We are compensated by the community you select.

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