Nhc Healthcare - Sumter

    1018 N Guignard, Sumter, SC 29150
    • Assisted Living
    • Skilled Nursing

    Clean home-like facility, outstanding rehab

    I'm very pleased with the clean, home-like atmosphere and caring, professional staff who treat residents like family. The in-house rehab (PT/ST/OT - Susan was outstanding), frequent activities and church services, on-time meds, attentive wound care, sunny rooms and well-kept grounds have noticeably improved mobility and engagement; I highly recommend this facility.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.33·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.4
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      1.0

    Pros

    • clean, home-like environment
    • well-maintained grounds and outdoor views
    • comfortable, nicely decorated rooms with natural light
    • ample staffing and favorable staff-to-resident ratios
    • friendly, caring direct-care staff and CNAs
    • professional nursing presence
    • visible, effective in-house therapy (PT/ST/OT)
    • rehab-focused care with measurable mobility gains
    • regular assessments and individualized care planning
    • active programming and organized activities (including church services)
    • amenities such as sunrooms, courtyards, and activity rooms
    • wound-care practices and bed-alarm use

    Cons

    • inconsistent medication-management controls
    • gaps in fall-prevention and transfer-safety practices
    • insufficient staff training for specialized conditions (e.g., Parkinson's)
    • incontinence-care concerns
    • poor family–clinical communication and update processes
    • contentious discharge and placement decision practices
    • unclear or excessive billing and financial transparency
    • variable clinical leadership and physician coordination
    • uneven quality across shifts or units

    Summary of reviews

    The reviews present a mixed but instructive picture of Nhc Healthcare - Sumter. Many families praise the facility’s physical environment and rehabilitation resources: rooms are described as comfortable and well decorated with natural light, grounds are well kept, and communal spaces (sunrooms, courtyards, activity rooms) support resident engagement. In-house therapy services (physical, occupational, speech) receive consistent positive mention, including documented gains in mobility and eating, and therapy staff are singled out for effectiveness. Direct-care staff and CNAs are frequently characterized as friendly, caring, and visible, and reviewers note favorable staffing ratios, regular assessments, individualized care-planning sessions, and a range of activities including religious services.

    At the same time, there are substantive operational concerns that emerge across multiple accounts. Clinical-safety issues are a recurring theme: reviewers describe medication-management problems and dosing errors, gaps in fall-prevention and transfer safety, and limited staff training for certain conditions such as Parkinson’s disease. Incontinence-care concerns and wound-care vigilance are specifically noted as areas requiring attention, even though other reviewers praise wound prevention measures and bed-alarm use. These clinical shortcomings contribute to uneven overall care quality between nursing/therapy teams and broader clinical oversight.

    Communication and management practices are another notable area of divergence. Several families report difficulties obtaining timely, clear updates from physicians and administrators, and describe care-planning or patient meetings that felt unprofessional or adversarial. There are also concerns about discharge/placement decision practices and about billing transparency; reviewers mention unexpected or excessive charges that complicated families’ experiences. Taken together, these items suggest inconsistent administrative responsiveness and gaps in care coordination that can undermine otherwise effective frontline caregiving.

    For prospective residents and families, the pattern to note is a clear split: the facility offers a strong rehabilitative environment, active programming, and many compassionate direct-care staff, but it also appears to have recurring system-level weaknesses in medication safety, specialized-condition training, fall prevention, and management communication. Families who prioritize therapy and a homelike setting may find the facility’s strengths align well with their goals, but those who require tight clinical oversight, specialized neurologic expertise, or proactive administrative communication should assess those areas closely and consider implementing regular oversight steps (clear written care plans, medication reconciliation, and defined family contact protocols) when possible.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Nhc Healthcare - Sumter

    Nhc Healthcare - Sumter is located at 1018 N Guignard, Sumter, SC, 29150.

    About Nhc Healthcare - Sumter

    Nhc Healthcare - Sumter is a large senior living community right in Sumter that's got 135 beds, focused on serving folks who need more help than you'll find in assisted living places, with a specialty in memory care, skilled nursing, and both long-term and short-term stays, and they do have a dedicated Memory Care unit for people dealing with memory loss or Alzheimer's, and what they do is tailor care so each resident gets the attention and support they need based on daily assessments by a team including nurses, nurse practitioners, specialized physicians, and therapists who work around the clock, so someone's always available, plus they've got a 24-hour call system and emergency supports in place for safety, because the community is secure to prevent wandering, and the staff assists with everything from bathing and dressing to medication management and personal hygiene, with help available for non-ambulatory residents too. Meals come three times a day from an on-site chef with restaurant-style and hospital-style options, and there's flexibility for special diets or meal times if someone needs it, plus there's an all-day dining setup so residents can have food when it suits them, and the dining services try to keep things homey with homemade meals.

    As for keeping people active, there are fitness programs, music therapy, pet therapy, crafts, movie nights, community night events, regular tabletop games, scheduled outings for shopping and to religious services, and quite a few community-sponsored as well as resident-run activities that help people stay social, with arts rooms, a library, a movie theater, and community game rooms for recreation, and there are also outdoor spaces, walking paths, areas for gardening and sitting, and even wellness rooms and a beauty/barber shop for extra comfort, plus the place has amenities like Wi-Fi, cable TV, and private bathrooms in every room with furnished studio layouts available, so folks can have a bit of privacy in their living space. They handle all the housekeeping, laundry, and move-in coordination tasks, making it easier for families so there's one less thing for them to worry about.

    Since Nhc Healthcare - Sumter is a Medicare and Medicaid-certified facility, residents can use those insurance plans, and the center can support various levels of care, so if someone's recovering from surgery like a hip replacement, dealing with a stroke, or managing a chronic disease, the on-site rehabilitation therapy services include physical, occupational, and speech therapy, and they'll build a recovery program suited to each patient's goals, with both inpatient and outpatient therapy as needed, and if someone needs to stay just for short-term skilled nursing, there are options for up to 100 days of rehab and support. They've also got a hospice service for people at the end of life, and if someone just needs a little break, they offer respite care too.

    Policies and routines at Nhc Healthcare - Sumter protect residents' safety, like making sure water temperatures are safe, and medications are properly stored and disposed of, and the community makes privacy, dignity, and residents' rights a big part of life there, which means people can manage their own finances if they want, have freedom in their daily routines as long as it fits their care plan, and are protected from abuse or neglect with a focus on respect at every step. Transportation is included for medical appointments, shopping, or trips out into the community. Clinical social workers and dieticians help out with everything from care transitions to meal planning.

    Owned by a corporation as part of the National Healthcare Corporation network, this facility's not connected to a hospital or set up as a continuing care community, but it does offer many services under one roof. The place holds a 4-star rating from the Centers for Medicare & Medicaid Services for its nursing home, which speaks to the care quality there, and anyone looking for practical, higher-level skilled nursing or memory care options, along with a mix of social activities and therapies, might find what they need at Nhc Healthcare - Sumter where staff members work every day to provide a safer, caring environment, always adjusting support to what each resident needs.

    People often ask...

    Nhc Healthcare - Sumter offers assisted living and skilled nursing.

    There are 5 photos of Nhc Healthcare - Sumter on Mirador.

    The full address for this community is 1018 N Guignard, Sumter, SC 29150.

    No, Nhc Healthcare - Sumter does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Nhc Healthcare - Sumter. The information above has not been verified or approved by the owner or operator. For exact information, please contact Nhc Healthcare - Sumter directly. There is no cost for this service. We are compensated by the community you select.

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