Nhc Healthcare - Sumter

    1018 North Guignard, Sumter, SC, 29150
    3.8 · 4 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility, inconsistent medical care

    I had a mixed experience. The facility is clean, home-like and nicely decorated - sunrooms, two courtyards, birdcages, windows, new furniture, plenty of activities and Sunday church, with on-site PT/OT/ST and a very good staff-to-resident ratio. Some nurses were professional, meds, wound care and weekly assessments sometimes improved things and therapy helped eating/communication, but I also witnessed dosing errors, multiple falls, bed-alarm failures, sedation without empathy, Parkinson's training gaps, incontinence/urine neglect, poor doctor/administration communication and threats of discharge. Some staff truly cared and family advocacy made a difference, but be prepared to stay involved and watch for billing issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Nhc Healthcare - Sumter

    About Nhc Healthcare - Sumter

    Nhc Healthcare - Sumter is a large senior living community right in Sumter that's got 135 beds, focused on serving folks who need more help than you'll find in assisted living places, with a specialty in memory care, skilled nursing, and both long-term and short-term stays, and they do have a dedicated Memory Care unit for people dealing with memory loss or Alzheimer's, and what they do is tailor care so each resident gets the attention and support they need based on daily assessments by a team including nurses, nurse practitioners, specialized physicians, and therapists who work around the clock, so someone's always available, plus they've got a 24-hour call system and emergency supports in place for safety, because the community is secure to prevent wandering, and the staff assists with everything from bathing and dressing to medication management and personal hygiene, with help available for non-ambulatory residents too. Meals come three times a day from an on-site chef with restaurant-style and hospital-style options, and there's flexibility for special diets or meal times if someone needs it, plus there's an all-day dining setup so residents can have food when it suits them, and the dining services try to keep things homey with homemade meals.

    As for keeping people active, there are fitness programs, music therapy, pet therapy, crafts, movie nights, community night events, regular tabletop games, scheduled outings for shopping and to religious services, and quite a few community-sponsored as well as resident-run activities that help people stay social, with arts rooms, a library, a movie theater, and community game rooms for recreation, and there are also outdoor spaces, walking paths, areas for gardening and sitting, and even wellness rooms and a beauty/barber shop for extra comfort, plus the place has amenities like Wi-Fi, cable TV, and private bathrooms in every room with furnished studio layouts available, so folks can have a bit of privacy in their living space. They handle all the housekeeping, laundry, and move-in coordination tasks, making it easier for families so there's one less thing for them to worry about.

    Since Nhc Healthcare - Sumter is a Medicare and Medicaid-certified facility, residents can use those insurance plans, and the center can support various levels of care, so if someone's recovering from surgery like a hip replacement, dealing with a stroke, or managing a chronic disease, the on-site rehabilitation therapy services include physical, occupational, and speech therapy, and they'll build a recovery program suited to each patient's goals, with both inpatient and outpatient therapy as needed, and if someone needs to stay just for short-term skilled nursing, there are options for up to 100 days of rehab and support. They've also got a hospice service for people at the end of life, and if someone just needs a little break, they offer respite care too.

    Policies and routines at Nhc Healthcare - Sumter protect residents' safety, like making sure water temperatures are safe, and medications are properly stored and disposed of, and the community makes privacy, dignity, and residents' rights a big part of life there, which means people can manage their own finances if they want, have freedom in their daily routines as long as it fits their care plan, and are protected from abuse or neglect with a focus on respect at every step. Transportation is included for medical appointments, shopping, or trips out into the community. Clinical social workers and dieticians help out with everything from care transitions to meal planning.

    Owned by a corporation as part of the National Healthcare Corporation network, this facility's not connected to a hospital or set up as a continuing care community, but it does offer many services under one roof. The place holds a 4-star rating from the Centers for Medicare & Medicaid Services for its nursing home, which speaks to the care quality there, and anyone looking for practical, higher-level skilled nursing or memory care options, along with a mix of social activities and therapies, might find what they need at Nhc Healthcare - Sumter where staff members work every day to provide a safer, caring environment, always adjusting support to what each resident needs.

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