Bradley Healthcare & Rehab Center

    2910 Peerless Rd NW, Cleveland, TN 37312
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.98·(47)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.1
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.0

    Pros

    • Compassionate, attentive nursing and CNA care
    • Effective physical and occupational therapy and measurable rehab progress
    • Familiar, consistent caregiving teams in some units
    • Personalized meal accommodations and dietary management
    • Active, varied resident activities program
    • Clean and well-maintained areas in parts of the facility
    • Larger resident rooms available in some wings

    Cons

    • Inconsistent medication-management processes including dosing and timing
    • Gaps in family communication and notification procedures
    • Variable staffing levels and staff morale affecting consistency of care
    • Inconsistent sanitation and localized odor control
    • Variable meal quality and temperature control
    • Gaps in clinical incident response, diagnostic follow-up, and documentation
    • Marked variability in care quality across different wings/units
    • Belongings management and billing transparency
    • Delays in contacting physicians and obtaining test results

    Summary of reviews

    The reviews present a mixed picture of care at Bradley Healthcare & Rehab Center, with a clear pattern of strong clinical and rehabilitative strengths in some parts of the facility alongside pronounced operational and communication weaknesses. Positive accounts emphasize compassionate, attentive nursing and CNA care, and several families singled out named staff and unit teams for consistent, personalized attention. Rehabilitation services (PT/OT) are frequently described as effective and outcomes-oriented, with measurable improvements in mobility and independence for many residents.

    At the same time, a number of operational concerns recur. Medication-management processes appear inconsistent; reviewers describe dosing and timing errors as well as delays in administration and monitoring. Relatedly, there are comments about delays in diagnostic testing and follow-up, and about the facility’s responsiveness when clinical issues arise. These process gaps are compounded by reports of uneven documentation and incident-response practices that leave families uncertain about clinical decision-making.

    Communication is another key divergence. Positive narratives reference helpful, open staff who know residents by name and welcome family involvement, while other accounts cite poor communication, delayed or absent notification about changes in condition, and restricted family advocacy. Some families expressed serious concerns about transparency around resident status, including end-of-life communication. Staffing patterns and staff morale are described as variable; several reviews link inconsistent staffing or distracted staff to lapses in routine care and slower responses to resident needs.

    Environmental and dining issues are also mixed. Multiple reviewers praised cleanliness and well-maintained areas, yet there are localized sanitation concerns, odor issues in hallways or particular units, and reports of mold or mildew in shower areas. Dining experiences range from tailored dietary accommodations and caring dietary staff to inconsistent meal quality, temperature problems, and occasional preparation issues. Room size and facility condition likewise vary by wing: some units offer larger, more comfortable rooms, whereas other areas are characterized as older and more institutional in appearance.

    Finally, nonclinical concerns appear in the reviews: questions about belongings management and billing transparency, and at least one reference to an investigation and unexplained injuries that families sought answers about. Conversely, during the pandemic some families expressed strong gratitude for staff commitment when visitation was restricted. Overall, the pattern is one of contrast: notable strengths in staff caregiving and rehabilitation in parts of the facility, paired with operational weaknesses in medication control, communication, staffing consistency, and localized environmental maintenance.

    For families considering Bradley Healthcare & Rehab Center, it would be prudent to tour multiple wings, speak directly with unit staff and the director of nursing about medication-safety protocols and incident-reporting practices, ask about staffing ratios and recent staffing continuity in the prospective unit, review cleaning and infection-control policies for specific areas, and request references from current families in the particular wing under consideration. These targeted inquiries can help clarify whether the stronger practices described in some units are present in the area where a prospective resident would be placed.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Bradley Healthcare & Rehab Center is located at 2910 Peerless Rd NW, Cleveland, TN, 37312.

    About Bradley Healthcare & Rehab Center

    Bradley Healthcare & Rehab Center sits at 2910 Peerless Rd NW in Cleveland, Tennessee, and has been around since 1957 serving older adults with a focus on care and compassion, so folks who come here will see that it's a skilled nursing facility and a non-profit, working as part of Bradley Healthcare and Rehabilitation Center Citizens, which is a 501(c)(3) public charity, and they aim to bring both progress and tradition together, something they sum up with the phrase "Where Progress Meets Tradition." The center has a range of rooms set up with amenities like housecleaning, kitchens or kitchenettes, safety features and sprinklers, washers and dryers, and cable TV, so people coming in for short or long stays have a comfortable space, and maintenance staff look after repairs and upkeep. On the main property, there's a dining room, a fitness center, game and activities rooms, wifi, guest parking, and a salon or barbershop where people get haircuts or styling, and residents can use laundry and dry-cleaning services, get help with dressing and grooming, and ask for help with personal care needs any time. The staff here is known for celebrating holidays, putting on events like Christmas parties, and building a sense of community through gatherings and volunteer opportunities.

    When it comes to care, the center offers a wide range of medical and mental health services including nursing, wound care, medication support, occupational and physical therapy, restorative and respiratory therapy, and they provide support for those needing dental, ophthalmology, and pain or wound management. They'll arrange podiatry appointments, help with hearing checks, and see to nutrition counseling or meal planning, and have a cafeteria on-site for meals. There's a wing set aside for people with Alzheimer's disease or memory loss, and whether you need skilled, intermediate, or respite care, you'll find it, including help with walking, eating, bathing, and medication. They take long-term care insurance and accept Medicare Part A and B, so residents have some flexibility with coverage, and before anyone moves in, the Director of Nursing, Social Services Director, the person's doctor, and other healthcare folks meet with the resident to make a care plan together. Families can talk to senior living advisors for help deciding on care options, since they offer free consultations and resources through connections like SeniorAdvisor and A Place for Mom, and the community reviews are checked by outside groups so families know what people who have lived here really think.

    Bradley Healthcare & Rehab Center stands out for maintaining a high standard with well-trained staff, state-of-the-art equipment, and services like hospice, palliative, and respite care for those who need extra support for shorter stays. There are all kinds of programs to engage people-arts and crafts, education, physical and mental wellness activities, spiritual life programs-because the center believes in helping the whole person, not just the body but the mind and spirit. There's also an emphasis on being involved in planning your own care, which means residents and their families can take part in decisions, and that's a comfort to many. The center features safety and accessibility everywhere, with ramps, lifts, and staff support around the clock, and it offers transportation for appointments or errands.

    Hours run Monday through Friday from 8AM to 9PM, and weekends from 8AM to 5:30PM, with price estimates currently around $211, though actual costs may be different based on needs. The facility gets high marks from families, with a 5-star rating and people describing the staff as kind, helpful, and attentive, and it keeps a steady focus on helping seniors live with dignity and comfort, so if you're looking for a broad mix of nursing, therapy, and assisted living services in the greater Cleveland area, Bradley Healthcare & Rehab Center is one of the choices to consider.

    People often ask...

    Bradley Healthcare & Rehab Center offers assisted living, memory care, and skilled nursing.

    There are 2 photos of Bradley Healthcare & Rehab Center on Mirador.

    The full address for this community is 2910 Peerless Rd NW, Cleveland, TN 37312.

    No, Bradley Healthcare & Rehab Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Bradley Healthcare & Rehab Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bradley Healthcare & Rehab Center directly. There is no cost for this service. We are compensated by the community you select.

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