Mirador estimate
    $5,650/month

    Brookdale Northwest Hills

    5715 Mesa Dr, Austin, TX, 78731
    4.3 · 89 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm staff, beautiful facility, inconsistent

    I placed my mom here and the staff are the highlight-warm, compassionate, attentive, and residents are engaged and happy. The building is clean and well-decorated, dining feels restaurant-quality, and activities are abundant. I did notice inconsistent responsiveness from some staff, reports of billing/medical missteps, and the community is pricey with limited outdoor/parking space. Overall I recommend it for the caring team and programs, but verify clinical consistency and fees before committing.

    Pricing

    $5,650+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.26 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.7

    Location

    Map showing location of Brookdale Northwest Hills

    About Brookdale Northwest Hills

    Brookdale Northwest Hills sits in Austin, TX, and offers assisted living, independent living, memory care, nursing homes, skilled nursing, adult day care, continuing care retirement community, and at-home care services, so there are a lot of care levels under one roof and folks can keep living there as their needs change, which is real helpful, and well, if someone needs help with bathing, dressing, walking, bed transfers, toileting, eating, or taking their medicine, the staff takes care of that, and there are nurses and staff on-site 24 hours a day, with LPNs and awake staff always around, which gives peace of mind to families, and visiting nurses, podiatrists, dentists, and a whole team of therapists come in for added health care like physical therapy, speech therapy, occupational therapy, and more. You can get hospice, respite care, and full aging-in-place help where people don't have to move out just because their health changes, even if they need heavy nursing care or memory care for Alzheimer's and dementia, and the memory care part's in its own building with its own secured property, computer wander alert system, and behavioral care staff so those who might wander or act out can stay safe and cared for, and even tricky situations like someone being physically aggressive or an elopement risk get handled since the building's made for this, and there's supervision and monitoring to quickly help with anything like that.

    Living at Brookdale Northwest Hills comes with choices like private apartments, semi-private rooms, studios, and one-bedroom units, so you can pick what suits you, and rooms have features like cable TV, kitchenettes, emergency call systems, private bathrooms, and come furnished if wanted, and for people who like having pets, this place lets residents have dogs or cats, with pet care and even pet therapy, which matters a lot to some folks. Meals get served three times a day, and you can eat in the restaurant-style dining room, get room service, and choose low sodium or low sugar meals if needed, plus snacks and drinks show up during the day, so no one gets left hungry. Housekeeping and laundry are done for you, and transportation's included for shopping, doctor visits, and local outings, plus you're able to park your own car if you still drive.

    Community life stays lively with a pretty big calendar, so you'd see brain fitness programs, art classes, gardening, cooking, and educational lectures, and there are always social events, religious services, recreation, and things like intergenerational activities with kids or young people coming in. Inside, there's a fireplace lobby, library, fitness center, elevators for easy access, billiards room, card/game room, comfortable lounges, a beauty/barbershop with styling chairs and shampoo sinks, devotional spaces for worship or meditation, and outdoor spots like a courtyard with big umbrellas, comfy seating, walking paths, and lush landscaping, so folks can sit outside or walk around.

    For safety, especially in memory care, the community uses a secured property and a computerized wander alert to keep an eye out for anyone trying to leave unsafely, and staff are trained in behavioral and memory care, using structured routines in secure spaces to lessen confusion and help with tough behaviors. On top of all that, there's a registered nurse overseen health plan, known as Brookdale HealthPlus, to help with chronic diseases like diabetes or high blood pressure, and preventive care like wellness checks, immunizations, and screenings, which helps folks avoid trips to the hospital.

    Wi-Fi and internet are there for folks who like to stay connected, and things like prayer groups, educational resources, and planning support for seniors and their families get provided along the way. Brookdale Northwest Hills is part of the Brookdale Senior Living network, which means it connects to many tools and programs, including Brookdale Blogs, signature programs, and caregiving support for families. Residents and families have given the community high marks, shown by a 9.9 community score on Seniorly's rating system, and there's a long track record of serving different needs without making a big fuss about it - just helping folks keep living a normal life as their needs change over time.

    About Brookdale

    Brookdale Northwest Hills is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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