Cross Country Healthcare Center is a medium-sized senior care facility with a capacity of 94 beds, operating under for-profit, corporate ownership. This center specializes in both short-term rehabilitation and long-term care, accepting residents through both Medicare and Medicaid programs. The center is not affiliated with a continuing care retirement community, and its focus remains on providing skilled nursing care to individuals with a variety of medical and supportive needs.
The care at Cross Country Healthcare Center covers a spectrum of medical and daily living services. Residents receive an average of 3 hours and 21 minutes of nurse staffing per day. This level of care supports individuals who need assistance with everyday activities such as eating, dressing, and using the bathroom, as well as more complex medical requirements like medication administration. Notably, 100 percent of residents have received the annual influenza vaccination, and a strong emphasis is placed on infection prevention and control programs to maintain the health and safety of the community.
Short-term rehabilitation at the center is designed to facilitate recovery from hospital stays, including incidents such as stroke, heart attack, infection, or accidental injury. Post-acute care is emphasized, with data indicating that 8.2 percent of short-term residents needed emergency room visits during their stay. For those requiring longer-term care, the center aims to maintain residents’ independence, with 83.1 percent of individuals retaining the ability to manage common activities without help. However, the facility has been rated poorly for consistent staffing on weekends compared to weekdays.
Routine inspections of Cross Country Healthcare Center have highlighted areas of attention such as maintaining a safe and comfortable environment, ensuring the proper labeling and storage of drugs and biologicals, procuring and serving food in accordance with professional standards, and further strengthening infection control programs. Although several deficiencies were noted during inspections, such as issues related to pharmaceutical services and accident prevention, these were addressed and fixed promptly after being identified. In the past three years, the center has also paid several fines tied to health inspection outcomes.
Despite these areas for improvement, Cross Country Healthcare Center remains committed to serving the diverse care needs of its residents. It continues to provide essential nursing care and rehabilitation support, working within regulatory frameworks to ensure ongoing improvements to its services and environment. The facility’s blend of medical attention, support with daily living activities, and effort toward safety and prevention underscores its role as a provider of both short-term rehabilitation and long-term care for seniors and individuals with ongoing care requirements.
