Cascades at Port Arthur

    6600 9th Ave, Port Arthur, TX 77642
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.5ยท97 reviews

    Clean hotel-like facility, compassionate staff

    I've been very pleased with Cascades - a beautiful, hotel-like facility that's clean, serves great food, and offers engaging activities. The staff are professional, compassionate and responsive (Misty and Tiffani stood out), and the rehab program plus family-focused events make it a welcoming place I happily recommend.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.55ยท(97)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.4
    • Amenities

      4.7
    • Value

      2.0

    Pros

    • Compassionate, attentive nursing staff
    • Strong rehabilitation and therapy program
    • Engaging social activities and special events
    • Family-inclusive programming and involvement
    • Professional and responsive admissions team
    • Hands-on administration and visible leadership
    • Clean, well-maintained, attractive facility
    • Quality dining and catered holiday meals
    • Supportive administrative and floor staff
    • Hotel-style lobby and welcoming common areas
    • Skilled clinical leadership (DON/ADON)
    • Smooth transition and discharge-to-home support
    • Personalized resident services and event production
    • Positive resident atmosphere and social engagement

    Cons

    • Inconsistent staffing levels
    • Delays in clinical response and routine care tasks
    • Gaps in pressure-area prevention and repositioning practices
    • Inconsistent bathing and hygiene scheduling
    • Sanitation and odor concerns in some areas
    • Gaps in personal property inventory and return procedures
    • Communication gaps with families and unclear follow-up
    • Perceived high charges relative to value
    • Medication and chronic-condition monitoring
    • Allegations of staff conduct violations and unclear disciplinary follow-through

    Summary of reviews

    Cascades at Port Arthur elicits strongly mixed impressions. Many reviewers praise the facilityโ€™s clinical strengths โ€” notably a capable rehabilitation and therapy program, skilled nursing leadership, and staff who are described as compassionate and attentive. Families commonly highlight successful rehab-to-home outcomes and a generally welcoming, hotel-like environment. The building, common areas, and event spaces are frequently described as attractive and well maintained.

    Staffing and direct care are central themes with divergent reports. Numerous comments describe hands-on, responsive administrators and floor staff, positive admissions interactions, and a high level of family involvement supported by the team. At the same time, recurring operational concerns appear: understaffing or inconsistent staffing levels, delayed nurse responsiveness, and inconsistent completion of routine care tasks. These operational gaps are linked in some accounts to pressure-area prevention failures and inconsistent bathing/hygiene schedules. There are also concerns about medication management and monitoring of chronic conditions that prospective families should evaluate during tours.

    Dining, activities, and community life are overall strengths. The facility receives regular praise for its dining experience, special meals, and holiday events; reviewers cite well-produced social activities (senior prom, photo and styling events, seasonal dinners) and staff who engage residents in meaningful programming. Family-inclusive events and a focus on celebratory occasions contribute to positive memories and a strong social atmosphere for many residents.

    Several administrative and operational issues recur in negative feedback. Communication gaps between staff and families, unclear follow-up on questions, and perceptions of high charges relative to value were noted. There are also reports of missing personal items and problems with the inventory and return of residentsโ€™ belongings, including situations following a residentโ€™s death. Additionally, there are serious allegations regarding staff conduct in a small number of accounts and questions about how disciplinary actions were handled; prospective families should review facility policies and any regulatory history with management.

    Overall, Cascades at Port Arthur appears to combine substantial strengths โ€” rehabilitation expertise, engaging activities, attractive facilities, and many committed staff โ€” with noteworthy operational inconsistencies that affect care continuity, property management, and family communication. Families considering this provider should tour the facility, ask specific questions about staffing ratios, pressure-area prevention protocols, medication-management practices, property-inventory procedures, and examples of how the facility handled prior conduct concerns and regulatory inquiries.

    Reviews written on Mirador

    We have no reviews to show about Cascades at Port Arthur.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    1ยท/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Cascades at Port Arthur

    Cascades at Port Arthur is located at 6600 9th Ave, Port Arthur, TX, 77642.

    About Cascades at Port Arthur

    Cascades at Port Arthur is a senior community in Port Arthur, TX offering different levels of care, including skilled nursing, rehabilitation, assisted living, independent living, and memory care. The facility has Wi-Fi for residents and visitors, and you'll find amenities such as a game room, dining room, fitness center, salon, barbershop, housekeeping, laundry, maintenance, and kitchens or kitchenettes in some rooms, so there's a lot to help people feel at home. There are large private rooms, semi-private rooms, private therapy recovery suites, and luxuriously furnished community spaces, so folks have room choices. Safety features like sprinkler systems, security measures, and accessibility updates are found throughout, along with guest parking.

    Cascades at Port Arthur is known for a helpful and kind staff who offer around-the-clock care every day of the week. Residents get supported with activities of daily living such as dressing, bathing, walking, and dining, and there's help with personal grooming along with walking or wheelchair assistance. The care team offers medication management, tracheostomy care, wound care, IV therapy, diabetes care, cardiac care for conditions like CHF or COPD, post-surgery orthopedics, and stroke recovery programs. There's also podiatry, internal medicine, psychiatric and psychoanalyst services available.

    For therapy and rehabilitation, Cascades at Port Arthur features a 1,600-square-foot therapy gym. Residents have access to a full range of therapy services including physical, occupational, and speech therapy, with programs designed to help people regain their strength and independence after illness, injury, or hospital stays. Outpatient therapy services and individualized plans are part of what's offered, and the therapists aim for good results instead of rushing the process. People staying short-term for rehab or those needing long-term disability or chronic care have options, with respite and hospice care available too.

    The memory care area is designed to help people with Alzheimer's or dementia by making things easier and safer, with staff trained in managing confusion or wandering. Staffing ratios adjust for people in memory care. Care plans are individualized so each person's needs for both physical and emotional well-being get attention. The community uses ActivePure's Proactive Pathogen Defense technology to help keep everyone safer and healthier.

    Dining includes flavorful restaurant-style meals, with a focus on good nutrition and quality ingredients. Social life is active, with programs and activities that involve, encourage, and challenge residents-arts and crafts, social events, health classes, and wellness programs are on a regular basis, so there's always something to do. The facility supports physical, social, and spiritual well-being in a setting that's friendly, joyful, and clean.

    Cascades at Port Arthur meets licensing and safety requirements, is accredited and recognized for high standards, and has a long-term care ombudsman to support confidential complaints at no charge. Financial help is available through Medicaid, Medicare, long-term care insurance, and there's Medicaid-pending status for those still working through approvals. Prospective residents and families can arrange tours or virtual visits. The facility is open 24 hours a day, seven days a week, and has a website at cascadesatportarthur.com for more information.

    People often ask...

    Cascades at Port Arthur offers assisted living, memory care, and skilled nursing.

    There are 2 photos of Cascades at Port Arthur on Mirador.

    The full address for this community is 6600 9th Ave, Port Arthur, TX 77642.

    No, Cascades at Port Arthur does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cascades at Port Arthur. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cascades at Port Arthur directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 16 facilities$4,158/mo
    2. 14 facilities$4,171/mo
    3. 10 facilities$4,092/mo
    4. 8 facilities$4,092/mo
    5. 8 facilities$4,092/mo
    6. 6 facilities$4,438/mo
    7. 16 facilities$4,052/mo
    8. 33 facilities$5,024/mo
    9. 9 facilities$4,324/mo
    10. 9 facilities$4,324/mo
    11. 4 facilities$3,984/mo
    12. 5 facilities
    ยฉ 2026 Mirador Living