The Carlyle at Stonebridge Park

    170 Stonebridge Ln, Southlake, TX, 76092
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Nice facility, serious care problems

    I liked the building-clean, warm, well run-and the rehab/therapy team and some staff were outstanding, attentive, and compassionate. But I also experienced serious problems: chronic understaffing, rude or lazy nurses/CNAs, missed basics (showers, oral care, left in urine/feces), medication and safety errors, and poor communication from management. Management often talked but took little action, so I had to constantly advocate; I'd be cautious about long-term placement and insist on close monitoring (and consider cameras/official complaints if needed).

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.65 · 391 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      4.1
    • Value

      1.2

    Location

    Map showing location of The Carlyle at Stonebridge Park

    About The Carlyle at Stonebridge Park

    The Carlyle at Stonebridge Park sits at 170 Stonebridge Lane in Southlake, Texas, and folks know it as a place that gives skilled nursing, memory care, and long-term assisted living, all with 24-hour open access, which means the staff's always there to help. The community has 112 beds and takes care of both men and women, and the nurses and doctors on staff stay focused on each resident's medical needs, whether someone needs help with regular personal care, chronic illness, post-surgery recovery, or wound management. The Carlyle runs a strong rehabilitation program for physical, speech, or occupational therapy, with a goal to help residents get better and, when possible, go home stronger. Some people get care for cardiac, stroke, or pulmonary recovery, while others stay for long-term support.

    The staff make detailed care plans for everyone, paying attention to both health and emotional needs, whether it's memory issues, hospice care, or respite care so families can get a break. There's a doctor on call all the time, with nurses, rehabilitation therapists, and other trained medical professionals working together; they handle things like IV therapy, tracheotomy care, enteral and parenteral therapy, diagnostic services like lab and x-rays, and medication management. The facility has private studios, some with kitchen features and private showers, along with a warm living room with a fireplace and player piano, so the place feels a bit cozier and home-like. Residents can use computers with internet in the library, enjoy flat screen TVs with 32 satellite channels, and have electric beds for comfort. Showers are wheelchair accessible, pets are allowed, and Wi-Fi helps keep everyone connected, and complimentary transportation is available for appointments. Folks here also get nutrition services, with special diets if needed, and there's always help with personal hygiene.

    Cantex Continuing Care Network runs The Carlyle, and many people in the area see its team as well-trained, known for a compassionate and hands-on approach, especially in memory care. They're busy in the community, too, promoting seniors' health. While residents and families give the place a good reputation, staff keeps a clear focus on each person's well-being, and the environment is shaped to help residents feel safe, comfortable, and cared for, rather than fancy or flashy. The Carlyle is not accepting new patients at this time.

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