Monument Health Group Millcreek

    1201 E 4500 S, Salt Lake City, UT, 84117
    2.9 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Lovely facility, inconsistent and unsafe

    My experience was mixed. The facility is clean, bright, with large rooms, nice grounds, good food and some genuinely kind, skilled staff and effective therapy. But administration is disorganized and communication poor - we had delays getting pain meds, missing equipment at discharge, unanswered alarms, last-minute discharges and even theft of belongings. Staff behavior was inconsistent: some compassionate and welcoming, others rude, unresponsive or rough, so family had to step in repeatedly. Lovely place on the surface, but inconsistent, sometimes unsafe care and poor administration make it hard to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.92 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.6
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      2.9

    Location

    Map showing location of Monument Health Group Millcreek

    About Monument Health Group Millcreek

    Monument Health Group Millcreek sits at 1201 East 4500 South in Salt Lake City and you'll find that this place offers skilled nursing, rehab, and long-term senior care, so it helps folks who need help for either a short time or who plan to stay for a good while, and in this place they do have private and semi-private rooms, and they've also recently fixed up the spaces to make things a bit more comfortable and easier to use. The staff here includes licensed nurses, rehab teams, and doctors, and they work together to make careful care plans so residents get the exact help they need, whether someone's getting better after surgery, needs wound care, or is working on recovering from a traumatic injury. People can stay short-term for rehab or respite, or long-term if they need daily help, and you'll see that they offer physical, occupational, and speech therapies, even specializing in orthopedic rehab for folks getting over broken bones or joint surgery. Monument Health Group Millcreek is open every day, day and night, with staff on site all the time to watch over and help with things like medication, pain, intravenous therapy, or even just moving around safely. Residents can enjoy daily activities like games, outings, and puzzles, so there's always something to do if you want it, and they also offer personal care like haircuts from on-site barbers or beauticians and help for day-to-day needs, and if you need a little more support, friendly aides are around to help with bathing, dressing, or just getting to meals. The place has well-kept living areas, outdoor gardens, and spots for visiting with others, and the staff there say they try to make things feel welcoming even though it's a medical setting, keeping the focus on treating everyone kindly and helping them meet their own health goals. Monument Health Group Millcreek gets good marks from area clinicians and takes its standards of care seriously. The building's run to make a profit, but people have said the care is thorough and the staff really try to create a supportive place for seniors and anyone that needs extra support while getting better or dealing with long-term health problems.

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