Monroe House, A Senior Living Community

    1405 S Monroe St, Moses Lake, WA 98837
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Pleased with compassionate, home-like care

    I placed my dad here and I'm very pleased. The caring, responsive staff - Debbie (RN), Rich (maintenance), CNAs and support team, plus Administrator Linda - helped him settle in. The one-floor, meticulously kept, home-like building has tasty meals, lots of activities, excellent communication, and residents who clearly receive respectful, compassionate care. I'd recommend this facility.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.94·(16)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.9

    Pros

    • Consistently caring and compassionate staff
    • Responsive, helpful administration (Linda mentioned)
    • Clean, meticulously kept facility
    • Well-maintained building and grounds
    • Small, home-like atmosphere
    • One-floor layout
    • Welcoming, warm environment with happy residents
    • Plenty of organized activities and active activities director
    • Supportive inclusion of residents in activities
    • Tasty, well-balanced meals served three times a day
    • In-room dining option for residents with walkers
    • Excellent communication with families
    • Long-term, stable staff and competent CNAs
    • Specific praised staff: Debbie (RN) and Rich (maintenance)
    • Move-in ready, nicely decorated apartments
    • Pet-friendly community
    • Pleasant common areas for group activities
    • Quick resolution of concerns
    • Respectful, kind treatment of residents

    Cons

    • Some residents were less active than families had hoped

    Summary of reviews

    Overall sentiment: Reviews for Monroe House, A Senior Living Community are overwhelmingly positive. Families and residents repeatedly describe the community as clean, well-run, and home-like, and most comments emphasize exceptional staff behavior, strong communication, and a welcoming atmosphere. Reviewers often characterize the facility as a blessing to their families and offer high recommendations without reservation.

    Care quality and staff: One of the clearest and most consistent themes is the high quality of direct care. Reviewers repeatedly praise the staff for being caring, patient, and respectful, using words such as kindness, love, and competence. Several reviews single out individuals by name (Debbie, RN; Rich in maintenance) and note that CNAs and other support staff are attentive. Families report that staff met residents’ needs, checked on them regularly, and treated them with dignity. Long-term staff presence and excellent communication with families are highlighted, and the administrator (Linda) is described as helpful and responsive—concerns are noted to be addressed immediately.

    Facility, cleanliness, and atmosphere: The physical environment receives uniformly strong praise. Multiple reviewers describe Monroe House as super clean, meticulously kept, and well maintained, with pleasant aromas and tidy common spaces. The small, one-floor layout and home-like scale are repeatedly mentioned as positives—people appreciate the intimate, welcoming feel, appropriately sized apartments, and attractive, comfortable decor. Common areas are described as pleasant and conducive to group activities. The community is also noted to be pet-friendly and move-in ready, reinforcing the impression of an accommodating, residential setting.

    Dining and meals: Dining is consistently described positively. Reviewers cite three meals a day that are tasty and well balanced, and note the availability of both dining room meals and an in-room dining option for residents who use walkers. Overall, meal quality and flexibility are seen as strengths that meet residents’ needs and preferences.

    Activities and engagement: The community appears to be active and organized with a dedicated activities director and a variety of programs. Multiple reviewers comment on the abundance and organization of daily activities and the efforts staff make to include residents. The social environment is described as warm and inviting, with happy residents participating in group events. That said, there is at least one report that a resident (a father) was not as active as the family had hoped, despite staff efforts to get him adjusted. This indicates that while programming is plentiful and well-run, individual engagement outcomes can vary depending on the resident.

    Management and responsiveness: Management receives strong marks for responsiveness and organization. The administrator is singled out for being caring and responsive to questions, and reviewers say concerns have been addressed immediately. Communication with families is described as excellent, which supports trust and confidence in how residents are cared for.

    Patterns and notable points: The reviews form a coherent pattern: high staff quality, exceptional cleanliness and maintenance, strong programming and dining, and a small, home-like community that many families prefer. Praise is consistent across multiple reviews, with few negative or neutral comments. The only recurring limitation mentioned is that some individual residents may not become as active or engaged as families hope, despite staff attempts to help them adjust—this appears to be an individual outcome rather than a systemic failing. No other consistent negatives (safety, meals, hygiene, unresponsiveness, or management issues) are noted in the provided summaries.

    Conclusion: Based on these summaries, Monroe House projects a very strong reputation for compassionate care, cleanliness, and a supportive, home-like living environment. Families value the staff’s responsiveness and the facility’s organization, and many reviewers explicitly recommend the community. The dominant impression is of a well-managed assisted living community with attentive staff, pleasant facilities, good dining, and active programming; potential residents and families should expect a warm, well-kept small community where staff strive to include and support residents, while recognizing that individual levels of engagement may vary.

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    Location

    Map showing location of Monroe House, A Senior Living Community

    Monroe House, A Senior Living Community is located at 1405 S Monroe St, Moses Lake, WA, 98837.

    About Monroe House, A Senior Living Community

    Monroe House, A Senior Living Community, sits in Moses Lake, Washington, and offers a safe and home-like place for older adults. The facility has one level with studio and one-bedroom apartments, each with kitchenettes, microwaves, refrigerators, and telephones, so residents can have a sense of privacy and independence, and there's resident parking and wheelchair-accessible showers that make moving around easy for those who need extra support. There are registered nurses on staff who oversee wellness plans that are personal to each resident, and caregivers help with daily activities like bathing, dressing, transfers, and managing medications, and if someone has memory challenges, there's a specific program called Summer Wood Alzheimer's Special Care Center and a secure wing named The Cottage for people with dementia. The facility offers three meals a day together in the dining room and also all-day dining, and if someone follows a special diet or has food allergies, the kitchen team works with dietary needs, offering options for diabetes or allergies, plus snacks between meals, and if folks can't leave their rooms due to health, they can have meals brought right to them.

    Monroe House tries to create a warm and inviting place and has both assisted living and independent living options, with pet therapy for those who enjoy animals, and activities run by a full-time activities director who arranges daily events, educational classes, shopping trips, recreational outings, community-sponsored and resident-run activities, and structured programs for making friends. There's an emergency service available 24 hours a day, an emergency alert system throughout the building, and staff respond to calls day or night, which gives peace of mind to residents and their families. On-site, there's a library, fireside lounge, garden courtyard, walking paths, an arts room, a computer lab, cable satellite TV, Wi-Fi, and even a movie theater and private dining room for family visits, and there's a beauty salon, barber shop, and housekeeping and laundry service, including dry cleaning, to keep things clean and simple.

    For healthcare needs, Monroe House has options for long-term care, skilled nursing, home health, non-medical home care, adult day services, hospice care, and memory care, plus transportation for medical appointments, with a private shuttle bus and public bus access for shopping or local events. The location is near health clinics, pharmacies, and interesting spots around Moses Lake, like Blue Heron Park, PotHoles State Park, the Japanese Peace Garden, Michael's Market & Bistro, and Surf 'n Slide Water Park, so outings are part of everyday life. Staff put time into making the schedule full with things to do, so boredom isn't really a problem, and many residents say the community feels caring and patient, with a team who includes everyone who wants to take part. Move-in help eases transitions, and for those who attend worship, devotional services happen both on-site and off-site. Monroe House has been recognized since 2021 as the Best Assisted Living Facility in the Columbia Basin, and it's clear the goal's to provide a safe, social, and comfortable atmosphere where folks can enjoy their days and get what they need.

    People often ask...

    Monroe House, A Senior Living Community offers competitive pricing, with rates starting at a cost of $6,047 per month.

    Monroe House, A Senior Living Community offers independent living, assisted living, memory care, and skilled nursing.

    There are 13 photos of Monroe House, A Senior Living Community on Mirador.

    Yes, Monroe House, A Senior Living Community allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1405 S Monroe St, Moses Lake, WA 98837.

    No, Monroe House, A Senior Living Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number2752
    StatusOp
    Facility typeAssisted Living Facility
    Capacity41 residents
    ExpiresJune 30th, 2026
    View the official license record

    Inspection Reports

    1

    Reports

    6

    Citations

    0

    Complaints

    0

    Years

    05 Feb 2026Life Safety
    Cited multiple fire-safety deficiencies and the provider approval status was disapproved.
    • IFC 603.1.1 2021Equipment and Fixtures
    • IFC 603.6 2021Extension Cords
    • IFC 705.2.2.6 2021Hold-Open Devices and Closers
    • IFC 906.6 2021Testing and Maintenance
    • IFC 906.6 2021Unobstructed and Unobstructed
    • IFC 907.4.2.6 2021Unobstructed and Unobstructed

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Monroe House, A Senior Living Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Monroe House, A Senior Living Community directly. There is no cost for this service. We are compensated by the community you select.

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