Maplewood Gardens

    1100 N Superior St, Spokane, WA 99202
    • Independent Living
    • Assisted Living

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    Reviews

    3.88·(68)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      4.1
    • Amenities

      3.5
    • Value

      2.0

    Pros

    • Friendly, compassionate staff and welcoming resident interactions
    • Affordable options, including Medicaid access and private apartments
    • Generally positive dining feedback and menu alternatives
    • Frequent activities, outings, and group events
    • Convenient location near parks, the Spokane River, trails, shopping, and Gonzaga
    • Outdoor seating, gardens, and landscaped grounds
    • Helpful move-in support and positive management changes
    • Apartments with kitchenettes and walk-in showers
    • On-site medical and dental services

    Cons

    • Uneven housekeeping and cleanliness standards, including odor concerns in shared areas
    • Aging interiors, worn carpets, dated fixtures, and limited natural light
    • Pest-control concerns in residential areas
    • Variable clinical staffing and limited visibility of nursing staff
    • Reported staff-training and medication-management concerns
    • Inconsistent family communication and responsiveness to calls or care updates
    • Reported gaps in nutrition, hydration, personal-care, and resident-monitoring support
    • Care-transition and discharge-planning concerns
    • Limited dedicated fitness and exercise amenities

    Summary of reviews

    Reviews describe management and ownership changes alongside reported investments in the property, improved staffing, and greater responsiveness. Positive accounts characterize staff as welcoming and say concerns are handled constructively; negative accounts describe difficulty reaching staff or receiving updates. One family also raised concerns about communication and planning when a resident needed to return after hospitalization. Feedback spans different periods and experiences, so an in-person visit and direct questions about current care practices, staffing, apartment condition, communication routines, and transition planning may help families assess whether Maplewood Gardens fits their needs.

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    Location

    Maplewood Gardens is located at 1100 N Superior St, Spokane, WA, 99202.

    About Maplewood Gardens

    Maplewood Gardens sits in the historic Gonzaga district near the Spokane River and the Centennial Trail, and the place has a big, park-like setting with plenty of green space and well-kept patios where people can enjoy being outside, and you'll find lots of places inside to relax too, with lounges, a media room, a library, recreation rooms, a beauty salon, and cozy apartment choices in studio, alcove, one-bedroom, or two-bedroom layouts, with some offering balconies; so there's plenty of room whether you're looking for more privacy or hoping to make friends down the hall, though the building itself is a large three-story place with 208 apartments and a total of 220 beds, which makes it one of the bigger senior communities in Spokane, ranked at 32nd with a rating of 6.9 out of 10. People can choose from independent living, assisted living, memory care, hospice, or respite services here, and they welcome both private pay and Medicaid, which makes things a bit easier for families trying to budget. Staff are on-site all day, every day, with licensed nursing care available for eight hours each day, and all the team members get described as friendly, helpful, and caring toward the residents, so folks don't have to worry about being left on their own if they need help with anything, and the place offers things like medication management, incontinence care, diabetic support, dressing, bathing, and grooming help, as well as escorts to dining or medical appointments when needed. You'll also find physical therapy on-site, plus mobile dental care, audiology visits, mobile labs, and X-rays coming to you, so there's not always a need for big trips to medical offices. Maplewood Gardens makes sure people can enjoy three home-cooked meals every day, including an evening salad bar, and there's special attention to diet needs, so folks with diabetes or other dietary needs don't have to worry. Fresh linens, weekly housekeeping, laundry service, and transportation for medical appointments are part of the routine, and emergency alert systems are in place for everyone's safety. There's a full calendar of activities, including volunteer events, outings, and programs that connect residents with Gonzaga University students, plus opportunities to stay active through wellness and fitness programs, gardening, or just relaxing outdoors. The memory care part is designed so it helps people avoid confusion and wandering, and there's extra care for those living with Alzheimer's and other dementias, while the community's whole design focuses on helping people be as independent as possible but still safe and comfortable. Pet-friendly policies let residents keep a companion nearby, and there's a strong feeling of privacy in the apartments, though neighbors get to know each other easily through shared meals or community events. Maplewood Gardens is part of the CarePartners Senior Living network, so families might find extra resources for caregiving support and planning as needs change over time, with everything from a glossary of terms to advance care planning help, all aimed at making things a little less confusing when it comes time to choose what level of care is right for someone. The place has earned some recognition through Best of Senior Living awards, which adds a little extra comfort when choosing a spot that tries to balance friendliness, safety, and personal dignity throughout different stages of aging.

    People often ask...

    Maplewood Gardens offers independent living and assisted living.

    There are 26 photos of Maplewood Gardens on Mirador.

    The full address for this community is 1100 N Superior St, Spokane, WA 99202.

    No, Maplewood Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number2470
    StatusOp
    Facility typeAssisted Living Facility
    Capacity208 residents
    ExpiresNovember 30th, 2027
    View the official license record

    Inspection Reports

    19

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    3

    Years

    01 Feb 2026Investigation
    Investigated found that a resident was discharged for known behaviors without addressing them in the negotiated service agreement. Belongings of discharged residents were handled with notices and some were stored after discharge date.
    • WAC 388-78A-2130(3)(a)(b)Service agreement planning
    01 Feb 2026Investigation
    Investigated the false documentation allegation and identified a managerial employee falsely documenting a wound observation that did not occur.
    • WAC 388-78A-3170Circumstances that may result in enforcement remedies
    01 Jan 2026Investigation
    Investigated a complaint and found a deficiency in medication services due to delays in administering prescribed scabies medications, leading to prolonged symptoms for a resident.
    • WAC 388-78A-2210Medication services
    01 Jan 2026Enforcement Letters
    Investigated a complaint and cited a violation for falsified nursing documentation that placed a resident at risk. A $500 civil fine was assessed.
    • WAC 388-78A-3170 (1)(l)(2)(c)Circumstances that may result in enforcement remedies.
    01 Dec 2025Enforcement Letters
    Investigated a complaint and found a medication delivery deficiency that delayed treatment and caused pain to a resident, and assessed a $2,000 civil fine.
    • WAC 388-78A-2210 (1)(b)(2)(a)Medication services
    01 Dec 2025Informal Dispute Resolution Letters
    Scheduled a document review to examine the deficiency cited and civil fine, to be conducted by the assigned reviewer on December 9, 2025.
    • WAC 388-78A-2120
    01 Dec 2025Investigation
    Investigated deficiencies found that a resident's skin injuries were not properly reported or monitored and a medication technician lacked a completed national fingerprint background check.
    • WAC 388-78A-2120(2)(a)(3)(a)(b)(4)Monitoring residents’ well-being
    • WAC 388-78A-24642(1)Background checks
    01 Dec 2025Informal Dispute Resolution Letters
    Determined that the previously cited deficiencies and civil fine remained in place and directed corrections to be completed within 45 days, with a Plan/Attestation due within 10 days.
    01 Nov 2025Enforcement Letters
    Investigated and found a deficiency in monitoring a resident's well-being. Assessed a $500 civil fine.
    • WAC 388-78A-2120 (2)(a)(3)(a)(b)(4)Monitoring residents' well-being
    30 Oct 2025Life Safety
    Identified multiple fire and electrical-safety deficiencies, including obstructed extinguishers, a loose electrical panel, open electrical terminations, and sprinklers with paint or particulates.
    • IFC 603.2 (2021)Abatement of Electrical Hazards
    • IFC 603.2.2 (2021)Open electrical terminations
    • IFC 906.6 (2021)Unobstructed and Unobscured extinguishers
    • IFC 903.5 (2021)Testing and Maintenance
    01 Oct 2025Inspection
    Identified multiple deficiencies across resident rights, medication safety, communication systems, snacks, service agreements, kitchen sanitation, TB testing, and staff training.
    • WAC-388-78A-2660Resident rights
    • WAC-388-78A-2210Medication services
    • WAC-388-78A-2930Communication system
    • WAC-388-78A-2170Nutritious snacks
    • WAC-388-78A-2130Service agreement planning
    • WAC-388-78A-2305Food sanitation
    • WAC-388-78A-2484Tuberculosis two-step testing
    • WAC-388-78A-2474Training and home care aide certification requirements
    01 Aug 2025Enforcement Letters
    Imposed a civil fine after finding three staff had not completed the developmentally delayed specialty training, placing residents at risk.
    • WAC 388-78A-2474 (2)(e)(c)(4)Training and home care aide certification requirements
    01 Jun 2025Enforcement Letters
    Identified violations concerning resident rights and medication administration, resulting in civil fines.
    • RCW 70.129.140(1)Quality of life -- Rights
    • WAC 388-78A-2660 (1)(4)Resident rights
    • WAC 388-78A-2210 (1)(b)(2)(a)Medication services
    01 Nov 2024Enforcement Letters
    Determined that prescribed medications were not obtained in a timely manner for two residents, risking health and quality of life; a civil fine was assessed.
    • WAC 388-78A-2240Nonavailability of medications
    23 Aug 2024Investigation
    Investigated and identified a failure to obtain a resident's prescribed trazodone in a timely manner, resulting in the resident going without the nightly medication for several days.
    • WAC 388-78A-2240Nonavailability of medications
    27 Mar 2024Life Safety
    Investigated a sprinkler-burst incident and documented no violations; the system was repaired and returned to service.
    07 Feb 2024Investigation
    Investigated a medication delay incident and found the provider failed to follow their medication policy, resulting in a resident not receiving medications for an extended period.
    • WAC 388-76A-2210 (1)(b)Failure to follow medication administration policy
    01 Feb 2024Enforcement Letters
    Fined for a medication services violation after finding a prescribed medication was not processed and administered for one resident, risking health issues.
    • Type AWAC 388-78A-2210(1)(a)(2)(a)Medication services
    07 Aug 2023Investigation
    Investigated medication-related complaints and found two residents did not receive prescribed doses as ordered. A deficiency for medication services was identified.
    • Washington Administrative Code 388-78a-2210(1)(b)(2)(a)Medication services

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Maplewood Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maplewood Gardens directly. There is no cost for this service. We are compensated by the community you select.

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