Cedarburg Health Services

    N27 W5707, Lincoln Blvd, Cedarburg, WI, 53012
    3.3 · 51 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Excellent therapy, nursing care unacceptable

    I placed my loved one here and, sadly, I cannot recommend it. Therapy and activities were excellent, the therapists and some staff (Evan, Leslie, Lorrie, Cory and a few CNAs) were caring, and the private rooms/therapy spaces were comfortable. However nursing care was often negligent - ignored call lights, missed or withheld meds, poor hygiene, bedsores/bruising, soiled linens, long waits, understaffing, and unresponsive/slow management. Facility maintenance and housekeeping were inconsistent (dirty carpets/walls, foul odors, plumbing issues), so despite bright spots in rehab and a few compassionate employees, the overall care quality was unacceptable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.3
    • Meals

      3.4
    • Amenities

      2.9
    • Value

      1.0

    Location

    Map showing location of Cedarburg Health Services

    About Cedarburg Health Services

    Cedarburg Health Services sits near the heart of Cedarburg, Wisconsin, surrounded by mature trees and quiet nature, offering a secure, homelike setting for residents since 1995, and the facility holds a certification for 78 beds, providing a range of care options like skilled nursing, rehabilitation, assisted living, home health, and hospice services, so people can get the care that fits their needs whether they're staying long-term or for a shorter recovery. Specialized care stands out with the Brain Injury Center, supporting people with traumatic brain injuries through a certified post-acute neuro-rehabilitation program, and the facility uses team-based care and therapy sessions-like physical, occupational, and speech therapy-often running 3-4 hours a day during the week, with recreational activities on weekends so folks can stay busy and active. The staff at Cedarburg Health Services, managed by North Shore Healthcare LLC since 2017, includes licensed nurses, social workers, therapists, pharmacists, and CNAs, all working to maintain safety and dignity for residents through policies that watch for accidents, infection control, and respect for resident rights, and they also run CNA training for those interested in working in healthcare. Residents and their families get involved in setting goals for care, and a Life Enrichment program brings people together for activities and events, plus they've got partnerships with groups like Home Instead Senior Care and visits from therapy dogs, like one named Rhoda Comfort Dog, topping off a warm environment. For health needs, Cedarburg Health Services features pharmacy services, emergency kits, in-house lab and imaging, daily monitoring, IV treatments, tracheostomy and dialysis support, psychiatric consultations, and comprehensive care oversight in line with federal regulations. Extra amenities like a welcoming dining area, comfortable resident rooms, and an open feedback system through Caring Connections show the facility's commitment to both resident and staff satisfaction, and their record includes a top rating from the Centers for Medicare and Medicaid Services, which recognizes quality care and safety.

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