Florence Health Services sits on Chapin Street in Florence, Wisconsin, and it's a fairly small place with an average of about 52 residents each day, staffed by people who've worked with older adults for many years and who try to give each person care that fits their needs, and while the building has 73 certified beds, it's not currently taking new patients, and the general score it gets is a B-, so you know it's not the fanciest place but not the worst, somewhere in the middle. Most people who know about nursing homes would point out that Florence Health Services really stands out when it comes to inspection quality, since for several years in a row it earned nothing but A+ scores on government inspections-no severe deficiencies in the reports, and while there are 20 total deficiencies documented, only six are related to infection control, which shows they're keeping track of health standards but still have work to do. The facility gets checked by the Centers for Medicare and Medicaid Services, and ownership has been with Nshc Wisconsin LLC-including Troy Baumann and Jeffrey Hoehn-since North Shore Healthcare LLC started managing things back in 2017.
People know this nursing home offers a broad set of medical services, more than most, so if someone needs skilled nursing care, dementia or Alzheimer's support, palliative or respite care, or various kinds of therapy-like physical, speech, cardiac, occupational, or wound care services-they can get those here, and they even have dialysis, tracheotomy care, IV antibiotics, respiratory treatments, nutritional counseling, pharmacy, in-house lab, and X-rays right there in the facility, which makes things easier for residents who would rather avoid a trip elsewhere. Nursing staff put in about 3.04 hours per resident per day, which comes out less than the state average, and the nurse turnover rate is actually just below Wisconsin's average, and for those interested, all this data is easy to check with their detailed records, since Florence Health Services tracks therapy and medical director hours and lists it out plainly. If you're looking up their credentials, you'll spot ACLS certification, emergency kits, tracheostomy management, TPN, infection control isolation, and all kinds of specialty treatments, plus there's a caring connections program so family, staff, and residents can give feedback, and there's CNA training with job benefits too.
The place tries to keep things homey and secure, welcoming people to spend time in communal areas or enjoy well-kept outdoor spaces, and they encourage people to join recreational activities or make use of the amenities even if a full list isn't easy to find. Programs focus on helping people after a hospital stay, short-term rehabilitation, and long-term care, often using patient-centered and holistic approaches, and they're especially attentive to the needs of folks with chronic illnesses like diabetes, heart problems, or wounds that need special attention from wound-certified nurses. You'll see licensed social workers here, physical and speech therapists, and occupational therapy staff who try to make daily life better for every resident, and there's always a focus on listening to people and adjusting care plans as needed. Even though information about exact office hours or some amenities isn't available, their website stays up to date with the most current information, and staff can answer questions if you need extra help sorting through all their service offerings. The place operates as a for-profit nursing home, affiliated with North Shore Healthcare, and while it offers a lot of specialized healthcare, it's always best to look at all the inspection reports and consider how the nurse staffing hours and the number of documented deficiencies line up with what you need or expect in a facility of this kind.
