Sheboygan Progressive Health Services

    1902 Mead Ave, Sheboygan, WI, 53081
    3.1 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but safety concerns

    My experience was mixed. The nurses, CNAs, therapists, kitchen staff and social worker Abby were compassionate and made him comfortable - the rehab and some staff genuinely went out of their way. But staffing was inconsistent (slow responses, 30-minute restroom waits, delayed pain meds), cleanliness and hygiene were poor, and administration was a nightmare (lost meds, billing errors, management unreachable). I'm grateful for the caring people but alarmed by the safety, staffing and management issues - visit and verify before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.11 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      3.4
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Sheboygan Progressive Health Services

    About Sheboygan Progressive Health Services

    Sheboygan Progressive Health Services sits in Sheboygan and has provided care since 1965, offering both short-term and long-term help for people who need assisted living, rehabilitation, skilled nursing, or memory care. The team here is made up of dedicated nurses and professionals who follow set systems and rules to make sure residents get steady care, though their nurse staffing hours are 3.10 per resident each day, which falls below the average for the state, but nurse turnover is at 29.3%, so staff tends to stay longer than at most other places. This place has 50 certified beds and sees about 43 residents each day, and it's affiliated with North Shore Healthcare. It holds a Bronze Commitment to Quality Award from 2019. They run a Guardian Angel program aimed at building trust and getting residents more involved in their care.

    The range of health services is broad, including daily housekeeping, giving out and checking medicine, building upkeep, and helping families through support services. Residents can receive physical, occupational, and speech therapies, plus there are specialty services like wound care, IV fluids, infection control with isolation as needed, dialysis transportation, psychiatric consultations, and a comprehensive dining program. The facility uses tools like a life vest, automatic defibrillator, an emergency kit, in-house x-ray, EKG, venous doppler, and bladder ultrasound, and there's a full pharmacy service right there. There are also activity services, discharge planning, daily weights, glucose checks, respiratory therapy, swallow studies, swallow incentives, and in-house lab testing. A licensed social worker is part of the staff.

    Inspection records show a mix of feedback. The Centers for Medicare and Medicaid Services rates this place highly, giving it five stars, and at one point it had a deficiency-free rating, but recent official inspections reported a total of 28 deficiencies, including infection-related issues and problems with abuse prevention policies and pharmacy oversight. So, while there are strong efforts on quality, it's clear no place is perfect and inspection findings show there's room for improvement.

    All in all, Sheboygan Progressive Health Services stands as a long-serving healthcare spot with a broad mix of care and rehabilitation services, unique programs like the Guardian Angel, and a dedicated team, but it's also had some serious care issues documented by state inspectors, so families might want to look at the reports when considering care options.

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