Wausau Manor Health Services

    3107 Westhill Dr, Wausau, WI, 54401
    2.9 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Understaffed, inconsistent care, occasional highlights

    I had a mixed but mostly negative experience. The place felt understaffed and inconsistent - call lights ignored, long waits, missed meds, poor CNA care, dental neglect, and a fall from unreplaced non-slip treads; leadership often absent. Rehab and therapy were a bright spot (Holly, Hope, Amy; nurses Sean and Hurricane stood out) and some staff were loving and funny, but the building is dark, institutional, and care can be neglectful. I can't fully recommend it without heavy family oversight.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.91 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      3.0
    • Amenities

      1.5
    • Value

      2.9

    Location

    Map showing location of Wausau Manor Health Services

    About Wausau Manor Health Services

    Wausau Manor Health Services sits at 3107 Westhill Drive in Wausau, Wisconsin, right near Aspirus Wausau Hospital and next to Applegate Terrace Assisted Living, and it's set up as a for-profit skilled nursing facility run by North Shore Healthcare LLC since October 2017, with ownership stakes split between Troy Baumann, Jeffrey Hoehn, and David Mills through NSHF Operations LLC. This nursing home has 68 certified beds, and usually about 55 residents stay there each day, and while some information is limited, what's clear is that the focus is on long-term and short-term care for seniors who need 24-hour nursing or help because of physical or mental conditions.

    Staff provide skilled nursing, assisted living, and rehabilitation services, plus home health and hospice care, so people here get help with regular nursing, therapy like speech, occupational, and physical, also things like tracheostomy care, dialysis care, advanced wound management, IV/PICC management, and antibiotic or medication management, including specialized brain injury rehabilitation, so that's a lot of ground covered. Staffing comes with some turnover, with 38.3% of staff leaving in a year, though that's lower than the Wisconsin state average of 49%, and nurse staffing clocks in at 3.48 hours per resident per day, which is a little below the state average of 4.1. The workers here bring over five decades of combined experience, so there's a fair bit of know-how on the floor.

    Inspections show some rough patches, with four recent deficiencies noted, mostly around infection control and dietary areas, sometimes over garbage or food handling, and the records show some infection-related citations, so it's not perfect, but these issues are public record if you want to check for more detail. Social services, laundry, light housekeeping, and companionship fit into the regular offer, and the rooms come in both private and semi-private layouts, with some deluxe rehab suites that have roll-in showers, plus communal lounges, in-room telephones, and Spectrum TV with 95 channels, all meant to make daily life a bit smoother.

    The nursing home also arranges community amenities and campus transportation, gives residents free rides in their van, and offers podiatry and dental services, and there's an on-site beautician. Activities are part of daily life, from morning stretches and bowling to gardening, creative writing lab, movies, music, pontoon rides, Bible study, and regular church services-both Catholic and nondenominational. Respite care and hospice care are available, as are dialysis care and telehealth options, and the place is covered under the Federal Medicare Program, fully licensed by state and federal governments.

    Wausau Manor Health Services gets feedback about its caring staff and good experience from some family members, though, like anywhere else, your experience might differ. The team manages antibiotic and medication needs and handles wound care, plus offers both short-term rehab and long-term placements. Services and amenities run the usual range, with some extras depending on what a resident needs, and while it's not the newest place on the block, the history and experience of the staff, plus the location near the hospital and other care options, make it a facility some folks look at for senior nursing care in the Wausau area.

    People often ask...

    Nearby Communities

    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Front exterior view of Harmony Gardens Senior Living facility showing a large, multi-section building with multiple windows, a covered entrance with an American flag in front, and a parking lot with several cars parked.
      Pricing on request4.4 (30)
      suite
      independent, assisted living, memory care

      Harmony Gardens Senior Living

      1438 County Rd C E, Maplewood, MN, 55109
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Exterior view of a large, multi-story residential building with balconies and a tower-like structure at one corner, surrounded by landscaped greenery and walkways with people walking and sitting nearby during dusk.
      $7,071 – $9,192+3.6 (26)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Marvella

      825 Mount Curve Blvd, St. Paul, MN, 55116
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614
    • Photo of StoryPoint Grand Rapids West
      $2,189 – $3,529+4.4 (70)
      Studio • 1 Bedroom • 2 Bedroom
      independent living

      StoryPoint Grand Rapids West

      3121 Lake Michigan Drive Northwest, Grand Rapids, MI, 49504

    Assisted Living in Nearby Cities

    124 facilities$4,054/mo
    121 facilities$4,092/mo
    130 facilities$4,097/mo
    29 facilities$4,559/mo
    95 facilities$4,079/mo
    80 facilities$4,119/mo
    4 facilities$4,350/mo
    40 facilities$3,938/mo
    19 facilities$3,495/mo
    11 facilities$3,960/mo
    8 facilities$3,241/mo
    5 facilities$4,350/mo
    © 2025 Mirador Living