Summit Ridge Assisted Living & Memory Care

    1110 Birch St, Douglas, WY 82633
    • Assisted Living

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    Reviews

    5.00·(31)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.8
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive caregiving staff
    • Home-like, welcoming atmosphere
    • Clean, well-maintained facility
    • Engaging social activities and opportunities
    • Good-quality dining and meal service
    • Effective appointment coordination and in-house physician visits
    • Family-focused communication and involvement
    • Responsive administration and maintenance
    • Accessible, mobility-friendly layout
    • Respectful staff–resident interactions

    Cons

    • Limited transparency around staffing levels and clinical credentials
    • Underspecified memory-care program details and therapies
    • Scarcity of publicly available information on medication-management protocols
    • Few comments addressing long-term clinical outcomes or incident-response processes
    • Limited information on pricing, contract terms, and financial counseling
    • Unclear evening and overnight staffing coverage and activity offerings after hours

    Summary of reviews

    The review summaries portray Summit Ridge Assisted Living & Memory Care as a facility with a consistently home-like, welcoming environment and a strong emphasis on interpersonal caregiving. Reviewers repeatedly highlight compassionate, attentive staff who are described as respectful, helpful, and family-focused. Administration and maintenance receive positive mentions for responsiveness and support, and several notes point to staff going "above and beyond" and improving resident socialization.

    Dining and daily-life amenities are frequently praised. Meals are characterized as very good, and the facility is described as clean, easy to navigate, and attractive. Reviewers also note effective appointment coordination and the availability of in-house physician visits, which supports continuity of care. Social programming appears adequate to keep residents busy and engaged; comments emphasize improved socialization, active participation, and a generally quiet, comfortable atmosphere.

    Facilities and operations are presented as well maintained: cleanliness, a warm homey décor, accessible layouts, and friendly family interactions are recurrent strengths. Occasional references to on-site wildlife and a pleasant campus ambience reinforce the sense of a calm residential setting. The overall tone across summaries is one of satisfaction, with multiple recommendations and expressions of peace of mind from families.

    Notable patterns and potential gaps: the available summaries are uniformly positive and provide little detail on several operational and clinical aspects that a prospective family may want to verify. There is limited publicly available information in the summaries about staffing ratios, clinical credentials, and medication-management practices; memory-care programming specifics (therapies, structured schedules, behavioral supports) are not described in depth. Reviewers also rarely mention long-term clinical outcomes, incident-response procedures, or overnight/evening staffing and activity coverage.

    Recommendations for prospective residents and families: during a tour or conversation with management, request written details about staffing levels (day/evening/night), the credentials of clinical staff, medication administration and incident-response protocols, and a detailed description of the memory-care program if applicable. Ask for sample activity calendars, dining menus and options for dietary restrictions, contract and pricing terms, and references from current families. These targeted questions will help confirm the operational practices that the reviews imply are strong while addressing areas that the summaries do not fully document.

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    Location

    Summit Ridge Assisted Living & Memory Care is located at 1110 Birch St, Douglas, WY, 82633.

    People often ask...

    Summit Ridge Assisted Living & Memory Care offers assisted living.

    There are 19 photos of Summit Ridge Assisted Living & Memory Care on Mirador.

    The full address for this community is 1110 Birch St, Douglas, WY 82633.

    No, Summit Ridge Assisted Living & Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.

    License numberal-311
    StatusOpen
    Facility typeAssisted Living Facility

    Inspection Reports

    20

    Reports

    7

    Type A Citations

    0

    Type B Citations

    5

    Complaints

    8

    Years

    04 Mar 2026Revisit
    Verified deficiencies were corrected and compliance restored.
    14 Jan 2026Revisit
    Investigated and found no documentation showing ongoing maintenance and testing of the engineered smoke control system in the atrium. This indicated non-compliance with NFPA life-safety standards.
    • NFPA 101 Life Safety Code (2006 edition); NFPA 92B Standard for Smoke Management Systems (2005 edition)Protection of Vertical Openings
    13 Nov 2025Life Safety
    Investigated life-safety concerns and found multiple deficiencies related to means of egress, doors, and other egress components.
    • Type ANFPA 101 Life Safety Code (2006) - Sections 18.2.2, 18.2.2.2, 18.2.2.4, 7.2.1.6.1(5)Means of Egress
    • Type ANFPA 101 Life Safety Code (2006) - Means of Egress ComponentsMeans of Egress – Components
    • Type ANFPA 101 Life Safety Code (2006) - DoorsDoors
    • Type ANFPA 101 Emergency Egress & DrillsEmergency Egress Drills
    18 Apr 2025Revisit
    Concluded that all prior deficiencies were corrected and no new noncompliance was found.
    24 Jan 2025Complaint
    Investigation found that incidents affecting residents were not reported to the licensing division for three sampled cases.
    • —Incidents reporting to Licensing Division
    29 Apr 2024Revisit
    Concluded that all deficiencies were corrected and no new noncompliance was found.
    03 Apr 2024Life Safety
    Identified multiple life-safety deficiencies, including failure to maintain elevators and safety equipment, missing signage for oxygen use, and improper use of portable heaters during a 2024 survey.
    • Type ANFPA 101 Life Safety Code; ASME A17.1NFPA Life Safety - General Requirements
    • Type ANFPA 101 Life Safety CodeNFPA Life Safety - Miscellaneous
    • Type AState Rule, Chapter 12: Program Administration of Assisted Living FacilitiesState Miscellaneous Life Safety
    06 May 2022Revisit
    Verified compliance with all regulations surveyed. All previous deficiencies were corrected, and no new noncompliance was found.
    09 Mar 2022Licensure
    Observed failure to ensure electronic resident records were accessible for review and related resident-record processes were not adequately implemented.
    • Ch 12 Sec 7 (e) ALF Core ServicesResident records accessibility and core services
    27 May 2021Complaint
    Investigated a complaint and a focused COVID-19 infection control survey; found no deficiencies.
    15 Oct 2020Revisit
    Concluded that all prior deficiencies were corrected and no new noncompliance was found.
    13 Aug 2020Licensure
    Investigated a deficiency related to medication administration during a COVID-19 infection-control survey and supervision practices.
    • Ch 12 Sec 7(d)(v)(A) ALF Core ServicesMedication Administration
    05 Feb 2020Revisit
    Investigated a life safety code revisit and confirmed all prior deficiencies were corrected and compliance achieved.
    03 Dec 2019Life Safety
    Determined a life-safety construction deficiency due to failure to maintain corridor doors per NFPA 101 Life Safety Code, along with a missing ceiling and exposed structural members observed in the main foyer.
    • NFPA 101 Life Safety Code (2006 edition)Minimum Construction Requirements
    29 Nov 2018Revisit
    Verified that prior deficiencies were corrected and no new noncompliance was found.
    24 Oct 2018Revisit
    Investigated and found that four residents who self-medicate did not have an assessment of their ability to self-medicate documented.
    • Chapter 12, Sec. 7(b)(i)(A-B) ALF Core ServicesInitial nursing assessment of residents’ ability to self-administer medications
    13 Aug 2018Revisit
    Verified that previous deficiencies were corrected and found no new noncompliance. Compliance with all regulations surveyed was achieved.
    31 Jul 2018Revisit
    Found deficiencies in core services due to missing admission orders, unreviewed medications, and tuberculosis screening prior to admission.
    • Ch 12 Sec 7 (b)(II)(A) Assisted Living Facility (ALF) Core ServicesCore Services
    07 Jun 2018Life Safety
    Investigated found that the provider failed to conduct required fire drills in April 2018, violating Life Safety Code requirements.
    • NFPA 101 Life Safety Code; Evacuation and Relocation Plan and Fire DrillsEvacuation and Relocation Plan and Fire Drills
    05 Jun 2018Licensure
    Investigated a complaint and found multiple deficiencies in admission documentation, resident rights, medication management, emergency planning, and dietary/service areas.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Summit Ridge Assisted Living & Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Summit Ridge Assisted Living & Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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