Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.69·(58)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.7
Meals
4.4
Amenities
4.9
Value
4.0
Pros
Friendly, compassionate staff and person-centered support
Helpful assistance with daily needs, laundry, meals, and exercise
Independent living, assisted living, and villa options
Spacious apartment-style accommodations
Frequent activities, outings, and opportunities for social connection
Welcoming resident community and peer support
Well-maintained, clean interiors and landscaped grounds
Amenities including exercise areas, chapel, movie room, pool table, and salon services
Positive dining experiences and improving menu options
Helpful, informative, and nonpressuring tour and sales process
Pricing viewed as competitive by some families
Cons
Variable meal flavor and limited dining-time flexibility
High cost for some residents and families
Reported concerns about confidentiality and family-facing communication
Summary of reviews
Primrose Retirement Community of Casper receives predominantly positive feedback from residents, families, visitors, and professionals. Reviewers describe a welcoming, socially connected community where residents make friends, participate in activities, and often feel at home. The community offers independent living, assisted living, and villas, with accommodations ranging from full apartments to assisted living rooms with a refrigerator and microwave. Some residents value the ability to live independently while having support available as needs change.
Staff are a consistent strength in the reviews. Families describe employees as friendly, helpful, compassionate, and attentive, including assistance with meals, laundry, exercise, and other daily needs. Reviewers also praise staff teamwork and the sense that residents are treated as individuals. Positive accounts describe staff responding helpfully to concerns, though individual feedback is not uniformly favorable: one reviewer expressed dissatisfaction with the empathy and respect shown to a family member, and another raised a concern about confidentiality involving nursing leadership. These comments point to areas families may wish to discuss directly when evaluating communication and privacy practices.
Dining feedback is mixed. Several reviewers praise the meals, including a visitor who enjoyed a hosted lunch and residents who describe the food as delicious or improving. One family member, however, found the food bland and preferred more flexible dining hours and more individualized meal preparation. This suggests that menu preferences and dining schedules are worth asking about during a visit. Cost assessments also vary: one family described the community as expensive, while others found the pricing more favorable than expected or competitive with local options.
Activities and amenities are frequently highlighted. Residents and visitors mention organized events, bingo, cards, movies, exercise sessions, chapel activities, bus outings, and field trips. The exercise areas, salon services, pool table, movie room, and chapel add to the range of on-site options. Reviewers also describe attractive apartments, a peaceful patio and garden area, views of Casper Mountain, and well-groomed grounds. Tours are described as informative and comfortable, with a sales director who answered questions openly and without pressure. Overall, the pattern is strongly positive, with meal flexibility, affordability for individual budgets, and communication practices being useful topics for prospective residents and families to explore.
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Location
Primrose Retirement Community of Casper is located at 1865 S Beverly St, Casper, WY, 82609.
About Primrose Retirement Community of Casper
Primrose Retirement Community of Casper sits in the Midwest Heights area and has a two-story building with controlled entry and enclosed walkways, which help keep residents safe and make it easier to get around, and you'll find housing choices like studios, one-bedroom, and two-bedroom apartments that range from 497 to 1,055 square feet, each with private bathrooms, walk-in closets, kitchenettes, and patios or balconies for fresh air, and there's also extra storage and an emergency call system in every unit, and some folks like the townhome villas for a bit more space. There are assisted living, independent living, memory care, and adult day care services, and when health needs change, staff work within a continuum of care so nobody needs to move if they don't want, and these services go round the clock with a nurse always there. The community has home care, hospice, and access to supportive therapies like physical, occupational, and speech therapy, plus in-house medication management, telehealth, and reassurance monitoring. Residents can get personal help with things like bathing, meals, and laundry, and memory care has personalized support for people living with dementia or Alzheimer's.
The community welcomes adults 55 and up, including those who live independently in the nearby villas or within the main building, and everyone can use the fitness and recreation center, the billiards room, computer lounge, movie theater with plush seats, ice cream parlor, barbershop, beauty salon, card and game room, Bistro, chapel for worship, enclosed courtyard, and residents lounge, and residents can bring their pets. There's an on-site restaurant offering the Artisan Dining Experience, plus a wellness calendar, the Spir0100® wellness and exercise program, and Primrose Life Enrichment activities, all meant to help folks stay active and social. The Smile® platform keeps families in the loop, and the community provides transportation services for medical trips or errands, plus virtual tours for those far away. Nearby, there are independent living options through Primrose Retirement Communities elsewhere in the Midwest and northern Plains, so some folks like knowing there's flexibility as life changes. Staff help with long-term medication management, and the building has elevators for easy access to upper floors. Residents can attend chapel services, print mail is by the front desk, and there's a focus on both privacy and community, so folks can be as social or quiet as they please. Primrose believes in promoting overall well-being and a sense of belonging, and the staff take care to make sure everyone feels secure and as comfortable as possible.
People often ask...
Primrose Retirement Community of Casper offers competitive pricing, with rates starting at a cost of $4,295 per month.
Primrose Retirement Community of Casper offers independent living and assisted living.
There are 16 photos of Primrose Retirement Community of Casper on Mirador.
The full address for this community is 1865 S Beverly St, Casper, WY 82609.
No, Primrose Retirement Community of Casper does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
al-13
Status
Open
Facility type
Assisted Living Facility
Inspection Reports
39
Reports
9
Type A Citations
0
Type B Citations
13
Complaints
18
Years
02 Jul 2024Revisit
02 Jul 2024Revisit
Verified that prior deficiencies were corrected and no new noncompliance was found.
14 May 2024Life Safety
14 May 2024Life Safety
Identified life-safety deficiencies including unsafe means of egress due to doors, missing sprinkler gauge documentation, and improper restraint of gas piping in the kitchen.
NFPA 101 Life Safety CodeMeans of egress maintenance
IFGC (International Fuel Gas Code)IFGC Fuel Gas Code
14 Dec 2023Complaint
14 Dec 2023Complaint
Investigated the complaint and found no deficiencies identified.
24 Aug 2022Complaint
24 Aug 2022Complaint
Investigated a complaint and found no deficiencies.
27 Jun 2022Revisit
27 Jun 2022Revisit
Verified that prior deficiencies were corrected and no new noncompliance was found.
25 Mar 2022Licensure
25 Mar 2022Licensure
Identified delays in completing required resident assessments and gaps in staff TB testing, with planned actions to ensure timely documentation and ongoing monitoring.
Type A—ALF 102 documentation; resident care
Ch 12 Sec 6 (d) Personnel and Staffing RequirementsPersonnel and Staffing Requirements; ALF 102 and TB testing
24 Feb 2021Revisit
24 Feb 2021Revisit
Concluded the provider is back in compliance after correcting deficiencies noted earlier.
26 Jan 2021Life Safety
26 Jan 2021Life Safety
Identified violations for failing to maintain means of egress and electrical systems.
NFPA 101 Life Safety Code (2000 edition); NFPA 101, Section 9.1.2Means of egress not maintained
NFPA 101 Life Safety Code (2000 edition); NFPA 70 National Electrical Code (1993 edition)Electrical systems not maintained
26 Oct 2020Revisit
26 Oct 2020Revisit
Found no deficiencies. All prior deficiencies were corrected and no new noncompliance was found.
25 Aug 2020Complaint
25 Aug 2020Complaint
Investigated a complaint about reporting and handling of incidents; found violations in reporting theft allegations and in handling resident complaints.
—Failure to report incidents to Licensing Division within required timeframe
—Handling and reporting of resident complaints and incidents
22 Jan 2020Complaint
22 Jan 2020Complaint
Found no deficiencies identified during the complaint investigation.
21 Aug 2019Complaint
21 Aug 2019Complaint
Identified no deficiencies in the findings related to the complaint investigation.
08 Aug 2018Revisit
08 Aug 2018Revisit
Found no deficiencies. A revisit on 2018-08-08 showed prior deficiencies corrected and all regulations surveyed were met.
11 Jul 2018Life Safety
11 Jul 2018Life Safety
Found a deficiency for unsafe electrical practices due to daisy-chaining power strips and multiple devices plugged into strips at a nurses’ station.
NFPA 101 Life Safety Code (2000 edition); NFPA 70 National Electrical CodePower strips and electrical equipment safety (maintenance/clearance) – improper use of daisy-chained power strips
06 Jun 2018Licensure
06 Jun 2018Licensure
Identified multiple deficiencies in medication management, staff responsibilities, dining service certification, and resident rights documentation, indicating non-compliance with core service requirements.
Type ACh 12 Sec 7 (d)(v)(A-F) Assisted Living Facility Core ServicesUniversal precautions and infection control
Type ACh 12 Sec 7 (d)(v)(A) Assisted Living Facility Core Services (d) MedicationsMedications
Type ACh 12 Sec 6 (d)(v)(A-F) Assisted Living Facility Core Services (d) Medications (e) Medication AdministrationMedication administration
Type ACh 12 Sec 7 (i)(iii)(A) Assisted Living Facility Core ServicesDietary management
07 Aug 2017Revisit
07 Aug 2017Revisit
Investigated deficiencies; all corrected except one with an extended date of compliance.
—
11 Oct 2016Revisit
11 Oct 2016Revisit
Confirmed previously identified deficiencies were corrected; the follow-up found no remaining deficiencies.
30 Aug 2016Complaint
30 Aug 2016Complaint
Identified deficiencies in the management of outside services, including lack of contracts or written agreements with an outside therapy provider and supervision of a therapy professional not employed by the facility.
Investigated a revisit with identified deficiencies tied to life-safety and fire code references; corrections were noted as completed for several items.
NFPA
NFPA
NFPA / IPC
NFPA
State Miscellaneous
08 Jun 2016Life Safety
08 Jun 2016Life Safety
The agency found multiple life-safety deficiencies, including poorly identified exits, issues with sprinkler/extinguishment systems, and improper plumbing changes, with documentation gaps for fire alarm activities.
2000 NFPA 101, Section 32.3.2.2 and 7.10Exit signage not clearly identifiable
NFPA 101 (various sections referenced in report)Extinguishment, Alarm and Communications Systems
NFPA 101 (extinguishment requirements referenced in report)Hazardous area smoke barriers
IPC Life Safety – International Plumbing CodePlumbing changes without proper review
30 Jun 2015Revisit
30 Jun 2015Revisit
Verified corrections completed; no remaining deficiencies identified.
09 Jun 2015Life Safety
09 Jun 2015Life Safety
Investigated a complaint and found multiple life-safety deficiencies related to sprinkler system maintenance, electrical safety, and barrier protections.
NFPA 13Automatic sprinkler systems not maintained
NFPA 70Electrical safety - extension cords
14 Oct 2014Complaint
14 Oct 2014Complaint
Investigated the complaint; found no deficiencies.
03 Jul 2014Revisit
03 Jul 2014Revisit
Concluded that deficiencies were corrected after a revisit and follow-up actions completed.
Ch 12 Sec 7 (i)(iv)Ch 12 Sec 7 (i)(iv)
29 Apr 2014Complaint
29 Apr 2014Complaint
Found deficiencies in food service and nutrition, including improper thawing of ready-to-eat meats and several cleanliness issues in the kitchen.
Ch 12 Sec 7 (i)(v) ALF Core ServicesFood Service and Nutrition
Ch 12 Sec 7 (0)(vi) ALF Core ServicesFood Service and Nutrition
06 Mar 2014Revisit
06 Mar 2014Revisit
Concluded that two deficiencies previously cited were corrected; corrective actions completed by the listed dates.
Investigated a change of condition and found deficiencies in nursing assessment and timely notification for a resident's significant health changes.
—Lack of nursing assessment and notification following significant change in condition
—Continued assessment and documentation of resident condition
08 Mar 2013Revisit
08 Mar 2013Revisit
Investigated a complaint; the available image does not provide readable findings.
03 Jan 2013Revisit
03 Jan 2013Revisit
Found no deficiencies.
20 Dec 2012Licensure
20 Dec 2012Licensure
Investigated deficiencies in care, including inadequate toileting assistance and catheter/continence management for a resident; documented evidence of missing care and inadequate supervision.
Section 8.3: Scope of CareScope of care for residents with catheters and continence
20 Dec 2012Licensure
20 Dec 2012Licensure
Investigated a complaint; deficiencies found in care policy and coordination of services.
Type AWyoming Admin. Code Section 8.1Scope of Care
Type AWyoming Admin. Code Section 8.2Contractual Services/Outside Providers
20 Dec 2012Licensure
20 Dec 2012Licensure
Identified deficiencies in the scope of care policies for residents, including care for incontinence, and gaps in staff training and policy distribution.
Section 8.3: Scope of CareScope of Care Policy
Section 8.1: Scope of CareScope of Care Policy
15 Oct 2012Life Safety
15 Oct 2012Life Safety
Investigated life-safety issues with fire barriers and exit safety, and found several deficiencies in door latching, protective barriers, and drill documentation during the survey conducted in October 2012.
Type ANFPA 101 Life Safety Code, 2000 EditionFire barrier walls and doors
Type ANFPA 101 Life Safety Code, 2000 EditionFire barrier walls—gaps in barriers
18 Apr 2011Revisit
18 Apr 2011Revisit
Identified deficiencies were corrected during a follow-up visit after an initial finding.
—
30 Mar 2011Life Safety
30 Mar 2011Life Safety
Identified life-safety deficiencies including inadequate fire drill documentation and noncompliance of electrical wiring and equipment with the NFPA standards.
32.3.6.1 Utilities shall comply with NFPA 70 (National Electrical Code); electric wiring and equipment shall be in accordance with NFPA 70 unless existing installations are permitted to continue in service with approval by the authority having jurisdiction.Electrical wiring and equipment must comply with NFPA 70
07 Dec 2009Revisit
07 Dec 2009Revisit
Concluded that previously reported deficiencies were corrected.
29 Sept 2009Life Safety
29 Sept 2009Life Safety
Identified life-safety deficiencies including sprinkler system maintenance and door smoke-resistance issues.
NFPA 13Sprinkler system maintenance per NFPA 13
Rules and Regulations for Licensure (Chapter 4) of Assisted Living Facilities (ALF). Section 10. Life Safety and Electrical SafetySmoke barrier and corridor doors not smoke resistant
26 Aug 2008Revisit
26 Aug 2008Revisit
Investigated and identified deficiencies in kitchen management, food code compliance, fire safety, and record-keeping.
FDA Food CodeKitchen manager not CDM
FDA Food CodeNot following FDA Food Code
NFPA Fire Alarm StandardFire alarm system incomplete
Records retention/availability requirementsIncomplete records
Identified noncompliance with core services required for facility operations; kitchen supervisor not properly trained as a CDM and documentation gaps were noted.
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