Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.44·(70)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.6
Meals
4.2
Amenities
3.6
Value
3.3
Pros
Warm, helpful, and compassionate staff
Personalized assistance and family communication described by many families
Spacious apartments with accessible layouts and large windows
Independent and assisted living options, plus respite stays
Scheduled transportation for appointments, dialysis, and local errands
Broad activity program, including exercise, games, clubs, outings, and veterans’ events
Welcoming resident community and opportunities for friendships
Well-kept grounds and attractive dining and common areas
Regional menu items and positive dining experiences
Staff support for dietary needs and individual routines
Cons
Inconsistent assisted-living monitoring and support coverage
Gaps in clinical-incident follow-up and family communication
Clothing and laundry accountability concerns
Variable cleanliness and odor control, particularly in assisted-living areas
Inconsistent dining quality and concerns about processed-food options
High and rising costs, extra occupant charges, and limited payment flexibility
Aging interiors and delayed appliance or maintenance upgrades
Limited included support for independent-living residents who need hands-on assistance
Uneven tour responsiveness and limited online information
Summary of reviews
Pointe Frontier receives frequent praise for its staff and community atmosphere. Residents and families describe staff as friendly, attentive, and willing to help with practical needs, activities, transportation, and communication with relatives. Several families say residents feel at home and that staff have supported health-related routines, including transportation to dialysis. However, experiences are not uniform: a few families raised concerns about assisted-living oversight, monitoring, and the handling of care-related concerns. One family reported an injury during nursing care and dissatisfaction with the organization’s response; another described a decline after a change in leadership. These accounts warrant direct questions about current staffing, overnight checks, clinical oversight, and how concerns are documented and addressed.
Dining feedback is mixed. Many residents and families praise the meals, service, and regional selections, and one resident specifically appreciates the kitchen’s accommodation and local recipes. Other comments describe variable meal quality and concerns about highly processed options. Prospective residents may want to ask about current menus, dietary accommodations, and how the community responds to feedback about meals.
The community offers a range of activities, including exercise, games, clubs, outings, veterans’ gatherings, and social events. Reviewers also value transportation options and the availability of independent living, assisted living, and respite stays. Apartments are often described as spacious or attractive, and reviewers mention accessible layouts, cared-for grounds, and appealing common areas. In contrast, some comments identify cleanliness or odor concerns in particular areas, while others characterize the community as clean. The building is described as older, and there are complaints about aging appliances and delays in completing maintenance. The reviews also raise a question about how much assistance is included for independent-living residents whose needs increase.
Pricing is a recurring drawback: some residents consider the community expensive, report rent increases or additional charges, or note limited payment options. A prospective family also found the online information insufficient for evaluating the community remotely. Overall, reviews present a generally positive picture of staff, activities, and resident connections, alongside meaningful differences in reported care, dining, maintenance, and management experiences. A tour and specific questions about service levels, fees, staffing practices, and follow-up procedures may help families assess whether the current offerings fit their needs.
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Location
Pointe Frontier is located at 1406 Prairie Ave, Cheyenne, WY, 82009.
About Pointe Frontier
Pointe Frontier Retirement Community sits at 1406 Prairie Avenue in Cheyenne, Wyoming, and offers a full range of senior living options that include independent living, assisted living, skilled nursing, rehabilitation, and Alzheimer's and dementia care, so people can move from one type of support to another if their needs change. Residents live in well-kept apartments with private bathrooms, kitchenettes, walk-in closets, and washer/dryer units, and the rooms come furnished if needed, which makes settling in a little easier, and there are some apartments set up just for people who need respite care. The grounds are neatly landscaped and feature an outdoor patio with flowers, comfortable seating, a gazebo, and there are plenty of pretty places to walk or sit, so you can enjoy both privacy and community. The common spaces include a library, lounge area with big windows and a fireplace, indoor game rooms with shuffleboard, billiards, and card tables, plus a fitness center and beauty/barber salon, so there's always something to do inside on chilly days.
Daily life at Pointe Frontier includes access to three restaurant-style meals a day in a dining hall with big chandeliers and comfortable chairs, so meals can feel like a special time, and housekeeping staff help keep living spaces neat so residents don't have to worry about chores. There's scheduled transportation for shopping, medical appointments, and outings around Cheyenne, which lets folks stay active in the community without worrying about driving. The community has planned activities, both onsite and away from the property, with a full calendar that covers games, group events, devotional services, and special outings to keep social life going strong, and there's a staff member on duty around the clock in case someone needs help at any hour. The staff help with activities of daily living, whether it's bathing, dressing, or making sure medicines are taken right, and the facility uses Accushield® technology for safe, easy sign-in and screening of all visitors and caregivers, so families know the building is secure and monitored.
Life Care Centers of America runs Pointe Frontier, which means it ties into the wider Life Care Center of Cheyenne campus for extra medical and rehab services, letting residents get physical therapy, occupational therapy, pet therapy, and skilled nursing as needed, so no one has to leave the community if care needs change. There's an emphasis on a "Live the Legend" theme, so activities try to celebrate local heritage and community connections, and the property does its best to focus on safety, connection, and comfort, whether someone is looking for a busy social life, needs help with health concerns, or just wants a quiet place to relax with a book in the library, and the grounds and shared spaces are kept clean, tidy, and welcoming for everyone.
Founded in 1970, Century Park Associates is headquartered in Cleveland, Tennessee, operating approximately 39 communities across 20 states. The company provides independent living, assisted living, and personal care services with resort-style amenities. Their philosophy centers on delivering best-in-class care and hospitality services.
People often ask...
Pointe Frontier offers competitive pricing, with rates starting at a cost of $5,919 per month.
Pointe Frontier offers independent living and assisted living.
There are 34 photos of Pointe Frontier on Mirador.
The full address for this community is 1406 Prairie Ave, Cheyenne, WY 82009.
No, Pointe Frontier does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
al-15
Status
Open
Facility type
Assisted Living Facility
Inspection Reports
51
Reports
11
Type A Citations
0
Type B Citations
21
Complaints
17
Years
24 Sept 2026Life Safety
24 Sept 2026Life Safety
Inspected issues included fire dampers not being tested/inspected as required and oxygen tanks not being secured, posing risks to residents and staff.
NFPA 80, Standard for Fire Doors and Other Opening ProtectivesFire dampers not tested/inspected
—Oxygen storage containers not secured
15 Apr 2026Complaint
15 Apr 2026Complaint
Determined that no deficiencies were identified.
01 Oct 2025Revisit
01 Oct 2025Revisit
Verified compliance with all regulations; no deficiencies found.
28 May 2025Complaint
28 May 2025Complaint
Found deficiencies in background checks and staff screening processes, along with missing documentation related to staff and residents.
—Background checks not completed
Ch 12 Sec 6 (d)Personnel and Staffing Requirements
05 Jun 2024Revisit
05 Jun 2024Revisit
Corrected prior deficiencies and found no new noncompliance. Currently in compliance.
05 Jun 2024Revisit
05 Jun 2024Revisit
Concluded that all previously identified deficiencies were corrected and no new noncompliance was found.
12 Apr 2024Life Safety
12 Apr 2024Life Safety
Investigated life-safety deficiencies found smoke-resistive barriers not maintained and self-closing doors not kept closed, creating potential risks for smoke and fire spread.
NFPA 101 Life Safety CodeSmoke barrier maintenance
NFPA 101 Life Safety CodeDoors must be self-closing; not propped open
04 Aug 2023Licensure
04 Aug 2023Licensure
Found no deficiencies.
12 Jun 2023Revisit
12 Jun 2023Revisit
Concluded that previous deficiencies were corrected and no new noncompliance was found during the June 2023 survey. Overall compliance with all regulations surveyed.
06 Apr 2023Complaint
06 Apr 2023Complaint
Identified violations of resident rights and care standards due to abusive staff conduct and inadequate care documentation during a review of one resident.
—The State Rule and Regulation is not met as evidenced by
23 Sept 2022Revisit
23 Sept 2022Revisit
Found no deficiencies. The prior deficiencies were corrected and the provider was in compliance with all regulations surveyed.
05 May 2022Complaint
05 May 2022Complaint
Investigated multiple deficiencies related to food safety and facility operations, including kitchen access, food storage and temperature practices, and staff hygiene; corrective actions were outlined.
Ch 12 Sec 7 (j)(i) Assisted Living Facility Core ServicesContinued From page 2
Ch 12 Sec 7 (i)(iii) Assisted Living Facility Core ServicesContinued From page 3
06 May 2021Revisit
06 May 2021Revisit
Concluded there were no deficiencies; all prior issues were corrected and no new noncompliance identified.
26 Feb 2021Licensure
26 Feb 2021Licensure
An investigation found deficiencies related to resident rights, dignity, and privacy, along with issues surrounding medication supervision and training, with a corrective plan developed.
Type AWyoming Rules and Regulations for Program Administration (Assisted Living Facilities), Chapter 12; Chapter 4Resident rights and dignity/privacy
17 Feb 2021Revisit
17 Feb 2021Revisit
Verified that prior deficiencies were corrected and compliance was restored. All deficiencies have been corrected and compliance is back.
22 Jan 2021Life Safety
22 Jan 2021Life Safety
Identified life-safety deficiencies including a sprinkler head with a missing escutcheon, improper use of an extension cord, and an unsecured nitrogen cylinder.
Type A1994 NFPA 101, Life Safety Code, Section 7-7.1.1; 1993 NFPA 70, National Electrical Code, Section 400-8Sprinkler head with missing escutcheon
Type A1994 NFPA 101, Life Safety Code, Section 7-7.1.1; 1993 NFPA 70, National Electrical Code, Section 400-8Extension cord used as permanent wiring
Type A1993 NFPA 99, Section 4-3.1.1.2(3); 1994 NFPA 101, Life Safety Code; 1993 NFPA 70, National Electrical CodeNitrogen cylinder unsecured
19 Aug 2020Licensure
19 Aug 2020Licensure
Found no deficiencies.
04 Jan 2019Revisit
04 Jan 2019Revisit
Found no deficiencies. A revisit confirmed prior deficiencies were corrected and no new noncompliance was found.
20 Nov 2018Complaint
20 Nov 2018Complaint
Found that resident rights were not posted as required.
Ch 12 Sec 7 (c)(i)Posting Residents Rights
20 Feb 2018Revisit
20 Feb 2018Revisit
Concluded that previous life safety deficiencies were corrected and no new noncompliance was found during the revisit.
02 Feb 2018Revisit
02 Feb 2018Revisit
Investigated the complaint and conducted a follow-up survey; found all previous deficiencies corrected and no new noncompliance. Compliance with all surveyed regulations was maintained.
04 Jan 2018Life Safety
04 Jan 2018Life Safety
Identified fire-safety deficiencies due to exposed combustibles and penetrations in hazardous areas that did not meet NFPA 101 Life Safety Code.
1994 NFPA 101 Life Safety CodeHazardous area enclosures not maintained
1994 NFPA 101 Life Safety CodeBoiler room enclosure not maintained; penetrations exposing combustibles
17 Nov 2017Licensure
17 Nov 2017Licensure
Identified deficiencies in medication reviews by a registered nurse, improper use of an ALF screening tool, and improper food service practices including cross-contamination controls and glove use.
—Resident medication regimen reviews by RN every 2 months
—ALF 102 screening tool and its validity
—Core Services and Adult Protection responsibilities
—Food service hygiene and contamination controls
06 Jan 2017Complaint
06 Jan 2017Complaint
Investigated the complaint and found no deficiencies.
18 Aug 2016Complaint
18 Aug 2016Complaint
Investigated the complaint and completed the review.
01 Feb 2016Revisit
01 Feb 2016Revisit
Found no deficiencies.
08 Dec 2015Life Safety
08 Dec 2015Life Safety
Identified safety deficiencies: oxygen cylinders were not kept 5 feet from combustibles and an eyewash station lacked a tempering valve.
Type A1994 NFPA 101, Section 23-2.5.1; 1994 NFPA 101, Section 7-1.2; 1993 NFPA 70, Table 110.34(a)Oxygen storage not kept 5 ft from combustibles
Type AANSI Z358.1Eyewash station lacks tempering valve
30 Jul 2015Complaint
30 Jul 2015Complaint
Investigated the complaint and found no deficiencies identified.
17 Feb 2015Life Safety
17 Feb 2015Life Safety
Identified multiple life-safety deficiencies that require corrective action, including improper door closings and noncompliant stairwell openings.
15 Jan 2015Complaint
15 Jan 2015Complaint
Investigated the complaint and found no deficiencies identified.
02 Apr 2014Complaint
02 Apr 2014Complaint
Investigated the complaint and found no deficiencies.
30 Oct 2013Revisit
30 Oct 2013Revisit
Investigated an issue related to the facility; detailed findings are not readable in the provided image.
10 Oct 2013Life Safety
10 Oct 2013Life Safety
Found life-safety deficiencies including a smoke barrier door not kept self-closing, a missed fire drill, and an overdue fire alarm battery load test.
Type ANFPA 101 Life Safety Code, 1994 Edition; Smoke barrier doors shall be self-closing and remain closedSmoke barrier door not self-closing
Type ANFPA 101 Life Safety Code, 1994 Edition; Table 7.3.2 Testing Frequencies; Fire alarm system battery load testsBattery load test not performed as required
Type ANFPA 101 Life Safety Code, 1994 Edition; Fire drill requirementsFire drills not performed as required
09 Oct 2013Licensure
09 Oct 2013Licensure
Concluded no deficiencies were found during the licensure survey conducted in October 2013.
12 Sept 2012Revisit
12 Sept 2012Revisit
Verified that previously cited deficiencies were corrected and compliance was maintained after follow-up.
31 Jul 2012Life Safety
31 Jul 2012Life Safety
Investigated deficiencies in safety systems and related equipment with several items needing corrective action.
NFPA 110 / NFPA 101Emergency Back-up Generator
NFPA 25Sprinkler Heads
NFPA 701 / NFPA standards for curtainsFire Retardant Curtains
NFPA 70Face Plate, Electrical Outlet
05 Jul 2012Revisit
05 Jul 2012Revisit
Found no deficiencies.
25 May 2012Complaint
25 May 2012Complaint
Identified deficiencies in how resident care needs were assessed and documented, with concerns about monitoring changes in condition.
23 Sept 2011Complaint
23 Sept 2011Complaint
Found no deficiencies identified during the complaint investigation.
19 Aug 2011Revisit
19 Aug 2011Revisit
Investigated a complaint and identified deficiencies requiring correction after a follow-up review.
01 Jun 2011Life Safety
01 Jun 2011Life Safety
Identified life-safety deficiencies including unsealed cable penetrations and walls not smoke resistant in a smoke compartment.
NFPA 101 Life Safety Code, 1994 Edition; NFPA 70 National Electrical Code, 1993 EditionLife Safety and Electrical Safety
13 Jan 2011Revisit
13 Jan 2011Revisit
Investigated a complaint and found deficiencies cited under a regulatory chapter, which were corrected by the follow-up date.
Chapter 12, Section 7, (b)
05 Oct 2010Complaint
05 Oct 2010Complaint
Identified deficiencies in resident assessment and services, including failure to assess declines in a resident's condition and inadequately updating the resident's care plan.
Section 7, (b), Resident Assessment and ServicesResident Assessment and Services
30 Jul 2010Revisit
30 Jul 2010Revisit
Verified that previously reported deficiencies were corrected.
06 Jul 2010Complaint
06 Jul 2010Complaint
Determined that the facility was in compliance with state requirements.
19 May 2010Life Safety
19 May 2010Life Safety
Investigated electrical safety and fire-protection deficiencies; wet-location outlets lacked GFCI protection and sprinkler heads were corroded.
Type ANFPA 70, National Electrical Code; 7-1, 7-1.2GFCI protection for receptacles in wet locations
Type ANFPA 25, Standard for the Inspection, Testing and Maintenance of Water-Based Fire Protection Systems; 23.3.3.5.1Sprinkler system maintenance – corrosion
22 Jun 2009Complaint
22 Jun 2009Complaint
Identified infection-control deficiencies due to lack of effective written policies to prevent spread of communicable diseases; an employee diagnosed with chickenpox was allowed to work and potentially exposed residents and staff.
Chapter 12, Section 6 - Personnel and Staffing Requirements (Infection Control)Infection Control
02 Apr 2009Revisit
02 Apr 2009Revisit
Verified corrections of deficiencies identified in management areas during a follow-up visit; follow-up confirmed substantial compliance.
20 Mar 2009Revisit
20 Mar 2009Revisit
Found deficiencies under RR/ALF Section 10(i) and documented the corrections.
Identified fire-safety deficiencies, including obstructed sprinkler heads and obstructed manual pull stations.
NFPA 101 Life Safety Code, 1994 EditionSprinkler obstruction
NFPA 101 Life Safety Code, 1994 EditionManual fire alarm pull stations obstruction
08 Jan 2009Licensure
08 Jan 2009Licensure
Investigated deficiencies in infection control, resident records and reports, and food service and nutrition, with gaps found in TB screening documentation and supervision of dietary services.
—Infection Control
—Resident Records and Reports
—Food Service and Nutrition
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Pointe Frontier. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pointe Frontier directly. There is no cost for this service. We are compensated by the community you select.
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