I placed my mother here and am generally satisfied. Caregivers are kind, compassionate and professional - attentive and they knew her needs. The facility is clean, quiet, well-staffed with spacious rooms and appropriate activities; meals are moderately good. I would recommend it.
Loved one of resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
3.60·(5)
Overall rating
5
4
3
2
1
Care
2.7
Staff
4.3
Meals
3.0
Amenities
4.0
Value
3.6
Pros
Clean, well-maintained environment
Spacious private rooms
Quiet atmosphere
Moderately good meal quality
Appropriate activity programming
Attentive and compassionate caregivers
Adequate staffing levels
Cons
Inconsistent caregiving quality and conduct
Gaps in resident-handling and transfer safety
Gaps in clinical-incident response and family communication
Inconsistent supervisory oversight of staff performance
Summary of reviews
The reviews describe a facility with several clearly positive operational features alongside significant variability in care experience. On the physical side, New Horizons Care Center is consistently described as clean, quiet and not crowded, with spacious resident rooms and a well-maintained interior. Activity programming is characterized as appropriate for residents, and meals are viewed as generally acceptable. These environmental and programmatic strengths create a comfortable baseline for residents and families who prioritize space, cleanliness, and a calm atmosphere.
Care quality and staff behavior appear mixed. Multiple accounts highlight attentive, compassionate, and professional caregivers who knew residents’ needs and provided thoughtful support. At the same time, other accounts raise concerns about inconsistent caregiving quality and conduct between staff members and shifts. Those differences suggest variability in how residents are attended to and in the interpersonal tone of staff–resident interactions.
A specific operational concern that emerges from the summaries is resident-handling and transfer safety. Reviewers described instances that imply gaps in manual-handling technique and transfer practices; this points to a need for clearer, facility-wide training and monitoring on safe transfer procedures. Closely related are gaps in clinical-incident response and family communication — one review referenced a resident death and other descriptions indicate that family members felt communication and responsiveness were inadequate in at least some situations.
Management and supervision appear to be mixed as well. While staffing levels are described as adequate, the variability in staff performance and the handling-related concerns indicate inconsistent supervisory oversight or uneven training. Prospective families should therefore ask administrators about staff training programs, transfer-safety protocols, incident-reporting procedures, and how the facility audits and supervises staff performance across shifts.
In summary, New Horizons offers a generally pleasant physical environment, reasonable meals, and compassionate caregivers in many cases. However, the pattern of inconsistent staff conduct and specific concerns about resident-handling and incident communication merit careful inquiry during a visit. Recommended follow-up questions for families: how the facility trains and audits transfer and handling techniques, shift-to-shift staffing stability, protocols for clinical incidents and family notification, and examples of recent quality-improvement activities related to supervision and resident safety.
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Medicare Ratings
5·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
New Horizons Care Center is located at 1115 Ln 12, Lovell, WY, 82431.
About New Horizons Care Center
New Horizons Care Center sits at the foot of the Big Horn Mountains in Lovell, Wyoming, right beside North Big Horn Hospital, and you'll find about 80 elders living there in a calm, individual-centered facility where people have choices about daily routines, like when to get up, go to bed, bathe, eat, or join activities, and family-styled dining is offered to support independence. The center has semi-private rooms with solid dividing walls so there's privacy, just the bathroom shared, and there are large private rooms and suites for couples or singles, all with their own windows and doors, which lets residents keep a bit of control over their space, and staff are available at all hours, including Registered Nurses, L.P.N.s, and a Chief Nursing Officer during the day. There's an attached nine-bed Assisted Living Center for those who need a little help, plus an 85-bed Skilled Nursing Facility, and a separate, secure Memory Care Unit on the second floor with 23 beds specially designed and staffed for people with Alzheimer's Disease, where residents can use the day room and step out onto a patio with views of the mountains. You'll find therapy services like physical, occupational, and respiratory therapy, and the medical clinic inside the hospital has seven providers and is open Monday to Saturday mornings, so getting checkups and lab work's convenient, and they offer a range of health services like digital mammography, bone density tests, and blood pressure checks at no charge. The facility holds parties and events for residents and families, there's a regular schedule of group and individual activities through the day and sometimes in the evening, visiting hours work anytime with locked doors at night for safety, and families can send pictures, letters, or notes by email, which the staff prints and delivers daily, or you can use video calls and phone calls with help from the staff. The center provides support groups for cancer, care giving, and diabetes, runs CPR and first aid training every month, and gives Well-Baby checks, immunizations, and free PKU screening for infants. Staff include a Medical Director, Administrator, Social Service Director, Activities Director, Physical and Occupational Therapists, Dietary Manager and Consultant, and Restorative Aides, all certified and trained to help. The place makes sure cost's not a barrier, using a sliding fee schedule, and keeps focus on accountability, teamwork, and compassion, with access to the North Big Horn Hospital and all its specialists just a short distance away, which gives residents security that medical help's always close by, and if emergency care's needed, there's a 24-hour ER and ambulance service on the spot.
People often ask...
New Horizons Care Center offers assisted living, memory care, and skilled nursing.
The full address for this community is 1115 Ln 12, Lovell, WY 82431.
No, New Horizons Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.
License number
nh-204
Facility type
Nursing Home
Inspection Reports
103
Reports
18
Type A Citations
0
Type B Citations
29
Complaints
21
Years
13 May 2025Revisit
13 May 2025Revisit
Verified that all prior deficiencies were corrected and no new noncompliance was found.
02 Apr 2025Complaint
02 Apr 2025Complaint
Investigated a complaint found the resident's family was not notified after a fall, violating notification requirements.
42 CFR 483.10(g)(14)Notification of Changes
28 Feb 2025Revisit
28 Feb 2025Revisit
Verified compliance after a follow-up visit; all previous deficiencies were corrected and no new noncompliance was found.
09 Jan 2025Complaint
09 Jan 2025Complaint
Identified multiple deficiencies in resident rights, daily care and hygiene, catheter management, and psychotropic medication monitoring.
§483.10(c)(6)Right to refuse or discontinue treatment; advance directives
§483.24(a)(2)ADL care; bathing and personal hygiene
§483.25(e)Incontinence care; catheter management
§483.45(e)Psychotropic medications; monitoring and PRN use
08 Jan 2025Life Safety
08 Jan 2025Life Safety
Found no deficiencies related to emergency preparedness and life safety. Compliance with applicable requirements was confirmed.
23 Oct 2024Revisit
23 Oct 2024Revisit
Found no deficiencies. A follow-up revisit confirmed all previously cited deficiencies were corrected.
28 Aug 2024Complaint
28 Aug 2024Complaint
Investigated a complaint alleging resident-to-resident abuse and failures to report and update care plans; findings showed abuse occurred and safety measures, including reporting and individualized care planning, were not adequately addressed.
CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
CFR 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plans
02 Jan 2024Revisit
02 Jan 2024Revisit
Found no deficiencies.
15 Nov 2023Revisit
15 Nov 2023Revisit
Verified prior deficiencies were corrected and no new noncompliance was found.
19 Oct 2023Licensure
19 Oct 2023Licensure
Identified deficiencies included missing discharge summaries for a resident transferred to another facility and incomplete daily nurse staffing postings.
§483.21(c)(2)Discharge Summary
§483.35(g)(1)-(4)Nurse Staffing Information
19 Oct 2023Licensure
19 Oct 2023Licensure
Found no deficiencies. The survey determined compliance with state requirements.
17 Oct 2023Life Safety
17 Oct 2023Life Safety
Identified deficiencies in emergency preparedness and fire safety, including failure to update and test the emergency plan and inadequate protection of a hazardous area.
§483.73(a)Develop EP Plan, Review and Update Annually
§483.73(d)(2)EP Testing Requirements
NFPA 101 19.3.2.1.3; 19.3.5.9Hazardous Areas - Enclosure
28 Aug 2023Revisit
28 Aug 2023Revisit
Concluded compliance with all regulations; no deficiencies were found.
23 May 2023Complaint
23 May 2023Complaint
Found that a resident sustained bruising from altercations with other residents due to inadequate protection from abuse and insufficient care plan updates. Inadequate monitoring and interventions allowed resident-to-resident abuse to occur.
42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
24 Oct 2022Revisit
24 Oct 2022Revisit
Verified no deficiencies were found; all prior deficiencies were corrected and no new noncompliance was identified.
04 Oct 2022Revisit
04 Oct 2022Revisit
Concluded all prior deficiencies were corrected and no new noncompliance was found.
18 Aug 2022Life Safety
18 Aug 2022Life Safety
Identified deficiencies related to interior nonbearing wall construction and essential electrical system maintenance.
NFPA 101 2012 edition, 19.1.6.4(A)Interior Nonbearing Wall Construction
NFPA 99 2012 edition, 6.4.4.1.2.1(A)Electrical Systems - Essential Electric System
18 Aug 2022Licensure
18 Aug 2022Licensure
Identified failures to develop a comprehensive, person-centered care plan for a resident with exit-seeking behavior and to maintain food at safe temperatures.
Verified no deficiencies were found. All previously cited issues were corrected.
27 Oct 2021Complaint
27 Oct 2021Complaint
Investigated abuse allegation involving resident #11 and found the investigation was not thorough and documentation and assessments were missing, with no evidence of timely protection or reporting.
Verified that all prior deficiencies were corrected and found no new noncompliance.
28 Jul 2021Revisit
28 Jul 2021Revisit
Verified deficiencies identified on 06/24/2021 were corrected and compliance was restored.
24 Jun 2021Life Safety
24 Jun 2021Life Safety
Found deficiencies in emergency preparedness documentation, a unified emergency plan, and smoke barrier maintenance. The findings indicate missing contact information, lack of facility-specific risk assessments within a system, and unprotected penetrations in a smoke barrier.
CFR 483.73(c)(2)Emergency Officials Contact Information
CFR 483.73(f)Integrated Emergency Preparedness Program
NFPA 101, 2012 edition; 19.3.7.3, 19.3.7.4, 8.5.6.2Subdivision of Building Spaces - Smoke Barrier
24 Jun 2021Licensure
24 Jun 2021Licensure
Identified deficiencies in restorative ROM services for several residents due to COVID-19 outbreak restrictions. Found gaps in PRN psychotropic medication management, including missing end dates and inadequate oversight.
42 CFR §483.25Mobility
42 CFR §483.45Psychotropic Drugs
24 Jun 2021Licensure
24 Jun 2021Licensure
Found no deficiencies.
18 Jun 2021Revisit
18 Jun 2021Revisit
Found no deficiencies. All previously cited issues were corrected and no new noncompliance was found.
14 May 2021Complaint
14 May 2021Complaint
Identified that residents were not protected from unwanted sexual contact, with two incidents observed and documentation gaps in investigations and monitoring.
42 CFR §483.12Freedom from abuse, neglect, and exploitation
21 Oct 2020Complaint
21 Oct 2020Complaint
Found no deficiencies. The complaint investigation and the COVID-19 focused infection control review identified no deficiencies.
29 Jul 2020Licensure
29 Jul 2020Licensure
Found no deficiencies related to the COVID-19 focused infection prevention survey.
20 May 2020Licensure
20 May 2020Licensure
Investigated a COVID-19 focused infection control survey and found no deficiencies.
12 Mar 2020Complaint
12 Mar 2020Complaint
Determined that no deficiencies were identified in the complaint investigation.
13 Sept 2019Revisit
13 Sept 2019Revisit
Concluded no deficiencies were found and prior issues were corrected.
13 Sept 2019Revisit
13 Sept 2019Revisit
Found no deficiencies; a follow-up visit confirmed all prior deficiencies were corrected and no new non-compliance was observed.
27 Aug 2019Revisit
27 Aug 2019Revisit
Verified continued compliance after follow-up surveys. All previously cited deficiencies were corrected and no new noncompliance was found.
02 Aug 2019Complaint
02 Aug 2019Complaint
Investigated allegations of abuse and found failures to protect a resident from abuse, with bruising observed and distress noted in two incidents.
CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
27 Jun 2019Licensure
27 Jun 2019Licensure
Investigated abuse and resident-to-resident incidents revealed multiple violations, including failure to report and investigate abuse, incomplete care planning, wandering supervision gaps, improper transfers and bed-hold notices, and unsafe catheter/medication practices.
CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
CFR 483.12(c)(1)-(4)Reporting Allegations of Abuse, Neglect, Exploitation, or Mistreatment
CFR 483.12(c)(2)-(4)Investigate Allegations of Abuse, Neglect, Exploitation, or Mistreatment
CFR 483.15(c)(3)-(6)Notice Before Transfer/Discharge
CFR 483.15(d)(1)-(2)Bed-Hold Policy Notice
CFR 483.21(b)(1)Comprehensive Care Plans
CFR 483.25Quality of Care
CFR 483.25(d)Accidents/Elopement Prevention and Supervision
CFR 483.25(e)Urinary Incontinence, Catheters, and CAUTI Prevention
CFR 483.35(g)Nurse Staffing InformationPosting
CFR 483.45(a)-(c)Pharmacy Services
27 Jun 2019Licensure
27 Jun 2019Licensure
Investigated abuse allegations and found failures to establish and implement an effective system for investigating and reporting those allegations for five cases.
Type ACh 11 Sec 20 (a)(i)Grievance Investigations
25 Jun 2019Life Safety
25 Jun 2019Life Safety
Investigated life-safety deficiencies related to egress, smoke compartments, and emergency preparedness documentation.
NFPA 101 19.2.1, 7.1.10.1Smoke compartment and life-safety compliance
NFPA 101Hazardous areas enclosure/door protection
NFPA 101Emergency preparedness policies and procedures
2012 NFPA 101 19.3.2.1Subsistence needs during emergencies
CFR 483.73(b)(1)Subsistence Needs for Staff and Patients
CFR 483.73(b)(6)Policies/Procedures-Volunteers and Staffing
CFR 483.73(b)(8)Roles Under a Waiver Declared by Secretary
26 May 2017Revisit
26 May 2017Revisit
Verified substantial compliance as of May 20, 2017, and rescinded the earlier denial of payment for new admissions.
23 May 2017Revisit
23 May 2017Revisit
Verified substantial compliance as of May 20, 2017, and rescinded the discretionary denial of payment for new admissions.
23 May 2017Revisit
23 May 2017Revisit
Determined substantial compliance as of May 20, 2017, and rescinded the planned Denial of Payment for New Admissions; a civil money penalty of $5,102.00 remained.
26 Apr 2017Complaint
26 Apr 2017Complaint
Investigated fall-related issues and care planning; deficiencies identified in timely notification, restorative/therapy services, and treatment planning.
Type A—Immediate notification of accidents and changes in condition
—Care planning and restorative therapy
Type A—Restorative therapy and mobility planning
—Timeliness of OT/PT evaluations and services
06 Apr 2017Licensure
06 Apr 2017Licensure
Identified deficiencies regarding residents' rights notices, the grievance process, and quality-of-life planning and documentation.
Type A483.10(g)(4)(ii)Notice of rights and services to residents
Type A—Grievance procedures and resident rights
Type A483.25Quality of life
06 Apr 2017Licensure
06 Apr 2017Licensure
Determined the licensee was in compliance with State requirements after a licensing survey conducted April 3–6, 2017.
04 Apr 2017Life Safety
04 Apr 2017Life Safety
Found life-safety deficiencies related to fire barriers; a two-hour-rated fire door was not properly marked and a vision panel wasn’t labeled for rating, increasing fire risk.
2012 NFPA 101 Life Safety CodeFire doors and barrier requirements
30 Aug 2016Revisit
30 Aug 2016Revisit
Confirmed completion of corrective actions for previously cited deficiencies after a follow-up visit.
483.10(b)(11)
483.15(c)(1)-(5)
483.15(c)(6)
483.20(b)(1)
483.20(d)(3), 483.10(k)(2)
483.25(g)
483.60(b), (d), (e)
483.75(j)(1)
18 Aug 2016Revisit
18 Aug 2016Revisit
Verified corrections were completed for multiple life-safety deficiencies and follow-up confirmed continued compliance.
NFPA 101 Life Safety CodeLife Safety Code
NFPA 101 Life Safety CodeLife Safety Code
NFPA 101 Life Safety CodeLife Safety Code
NFPA 101 Life Safety CodeLife Safety Code
02 Jun 2016Life Safety
02 Jun 2016Life Safety
Identified deficiencies in exit signage and fire-safety systems, including mislabeled or missing exit signs and missing documentation for alarm and sprinkler testing.
NFPA 101 Life Safety Code – Exit Signage/Exit IdentificationExit signage not properly identified
NFPA 101 Life Safety Code – Exit Access/Exit Signage, Section 7.1.19.2.1Exit signage not readily visible
NFPA 101 Life Safety Code StandardFire alarm system testing records missing
NFPA 101 Life Safety Code – 9.7.5Sprinkler system inspections not completed
NFPA 101 Life Safety Code StandardElevator equipment room used for storage
26 May 2016Licensure
26 May 2016Licensure
Investigation identified multiple deficiencies related to resident rights, care planning, nutrition/food service, infection control, and overall facility operations.
—Resident rights and resident/representative communications
—Comprehensive assessments and care planning
—Care planning and interdisciplinary involvement
—Nurse/therapist involvement and monitoring of resident conditions
—Resident safety and fall prevention
—Nutrition/food service labeling and handling
—Infection control program
26 May 2016Licensure
26 May 2016Licensure
Concluded no deficiencies were found.
16 Jun 2015Revisit
16 Jun 2015Revisit
Verified that previously reported deficiencies were corrected during the follow-up visit.
Ch 11 Sec 6 (b)(iii)Ch 11 Sec 6 (b)(iii)
16 Jun 2015Revisit
16 Jun 2015Revisit
Identified multiple deficiencies and documented corrective actions during the follow-up visit.
483.10(b)(11)
483.20(d)(3), 483.10(k)(2)
483.25
483.25(m)(1)
483.35(e)
483.355(i)
483.75(i)
483.75(p)(1)
05 Jun 2015Revisit
05 Jun 2015Revisit
Confirmed prior deficiencies had been corrected.
09 Apr 2015Licensure
09 Apr 2015Licensure
Investigated outbreaks and found violations for failing to report infectious disease outbreaks to state officials.
An investigation found multiple deficiencies, including failure to promptly notify residents or their representatives about changes and significant infection control and care planning shortcomings.
Type A§483.15(e)(2)Notification of changes in resident status
Type A§483.65Infection control
07 Apr 2015Life Safety
07 Apr 2015Life Safety
Cited life-safety deficiencies related to fire barriers, door hardware, hazardous areas, and flame hazards.
Type A2000 NFPA 101, Section 19.3.2.1Corridor walls and fire barriers not maintained; doors not self-closing/latched
Type A2000 NFPA 101, Section 19.3.2.1Hazard areas inadequately protected from corridors (self-closing doors)
Type A2000 NFPA 101, Section 19.3.2.1Doors kept closed; plan of correction
Type A2000 NFPA 101, Section 19.7.5.4Decorations and furnishings must not be highly flammable
07 Apr 2015Life Safety
07 Apr 2015Life Safety
Identified noncompliance with ANSI Z358.1 due to the eyewash station lacking a tempering valve and tepid water.
ANSI Z358.1 - Standard for Emergency Eye Wash and Shower EquipmentEmergency Eye Wash and Shower Equipment
18 Dec 2014Revisit
18 Dec 2014Revisit
Correction of deficiencies completed; follow-up confirmed the issues were addressed.
14 Oct 2014Complaint
14 Oct 2014Complaint
Investigated a complaint and found the licensee failed to report an abuse allegation to the state survey and certification agency and did not submit the investigation results.
—Abuse reporting and investigation requirements
01 May 2014Revisit
01 May 2014Revisit
Verified that prior deficiencies were corrected and substantial compliance achieved.
483.20(b)(2)(ii)
483.20(d), 483.20(k)(1)
483.20(d)(3), 483.10(k)(2)
483.25
483.25(a)(3)
483.60(b), (d), (e)
483.65
22 Apr 2014Revisit
22 Apr 2014Revisit
Identified Life Safety Code deficiencies; corrections completed.
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
22 Apr 2014Revisit
22 Apr 2014Revisit
Found life-safety code deficiencies. Corrective actions were completed.
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
NFPA 101 Life Safety CodeLife Safety Code deficiency
06 Mar 2014Life Safety
06 Mar 2014Life Safety
Identified life-safety deficiencies, including doors not self-closing, unmaintained fire dampers, and incomplete maintenance of fire/smoke barriers and exit access.
NFPA 101 Life Safety Code StandardDoor not self-closing / door closer not functioning
NFPA 101 Life Safety Code StandardFire dampers not maintained / maintenance records
NFPA 101 Life Safety Code StandardFire and smoke barriers not maintained / barrier penetrations
NFPA Life Safety Code StandardExit access arrangement not maintained
13 Feb 2014Licensure
13 Feb 2014Licensure
Found multiple deficiencies related to care planning, infection control, and resident safety.
13 Feb 2014Licensure
13 Feb 2014Licensure
Concluded compliance with state requirements after a survey conducted Feb 10-13, 2014.
11 Feb 2014Life Safety
11 Feb 2014Life Safety
Investigated life-safety compliance; identified deficiencies in exit access, maintenance oversight, electrical wiring, and generator testing.
NFPA 101 Life Safety Code StandardExit access and egress
NFPA 101 Life Safety Code StandardPreventive maintenance checklist monitoring
NFPA 101 Life Safety Code StandardElectrical wiring and smoke compartment integrity
NFPA 101 Life Safety Code StandardGenerator maintenance/testing
02 Jul 2013Complaint
02 Jul 2013Complaint
Investigated a complaint and found no deficiencies identified.
22 Mar 2013Revisit
22 Mar 2013Revisit
Investigated the complaint and found no deficiencies.
25 Feb 2013Revisit
25 Feb 2013Revisit
Investigated a follow-up after a prior survey and confirmed corrections were completed.
10 Jan 2013Complaint
10 Jan 2013Complaint
Identified deficiencies in staff qualifications, infection-control practices, and medication management during a licensing review.
483.20(k)(3)(ii)Services by qualified persons / care plan
483.60(a)(b)Pharmaceutical services, accurate procedures
483.65Infection control, prevent spread; linens
10 Jan 2013Licensure
10 Jan 2013Licensure
Found no deficiencies. The survey concluded compliance with state requirements.
08 Jan 2013Life Safety
08 Jan 2013Life Safety
Investigated life-safety issues, identifying deficiencies in fire drill timing, emergency lighting, and maintenance/testing of life-safety systems and electrical equipment.
NFPA 101 LIFE SAFETY CODE STANDARDFire drills
NFPA 101 LIFE SAFETY CODE STANDARDEmergency lighting
NFPA 101 LIFE SAFETY CODE STANDARDFire alarm system maintenance
NFPA 101 LIFE SAFETY CODE STANDARDElectrical equipment maintenance
07 Nov 2012Complaint
07 Nov 2012Complaint
Investigated a fall-related safety and care-planning issue with multiple documented resident falls and inadequate supervision and mobility support; deficiencies were cited related to safety planning and care oversight.
—
—
09 Feb 2012Revisit
09 Feb 2012Revisit
Determined substantial compliance after a follow-up review addressed previously reported deficiencies.
20 Jan 2012Revisit
20 Jan 2012Revisit
Completed corrections for life-safety deficiencies identified during prior survey.
NFPA 101Life Safety Code
NFPA 101Life Safety Code
LSCLife Safety Code
LSCLife Safety Code
LSCLife Safety Code
LSCLife Safety Code
01 Dec 2011Revisit
01 Dec 2011Revisit
Found no deficiencies. The survey determined compliance with state requirements.
01 Dec 2011Licensure
01 Dec 2011Licensure
Found deficiencies in ensuring residents receive appropriate activities and care planning, and in medication management.
29 Nov 2011Life Safety
29 Nov 2011Life Safety
Found life-safety code deficiencies related to fire barriers, electrical safety, and maintenance documentation during the licensing study.
NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
04 Feb 2011Revisit
04 Feb 2011Revisit
Found no deficiencies during the follow-up visit.
16 Dec 2010Licensure
16 Dec 2010Licensure
Multiple deficiencies were found across care quality, safety, infection control, nutrition, and recordkeeping during the recent survey.
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16 Dec 2010Licensure
16 Dec 2010Licensure
Determined the center was in compliance with Wyoming rules and regulations after a survey conducted from 2010-12-13 through 2010-12-16. No deficiencies were cited.
14 Dec 2010Life Safety
14 Dec 2010Life Safety
Identified multiple life-safety deficiencies related to smoke-barrier barriers, fire protection of openings, emergency lighting, signage, and sprinkler-related maintenance during the licensing activity.
NFPA 101 LIFE SAFETY CODE STANDARDDoor openings in smoke barriers and door hardware
NFPA 101 LIFE SAFETY CODE STANDARDAnnual fire sprinkler testing
NFPA 101 LIFE SAFETY CODE STANDARDFire-rated construction or approved automatic extinguishing system
NFPA 101 LIFE SAFETY CODE STANDARDEmergency lighting and electrical equipment maintenance
NFPA 101 LIFE SAFETY CODE STANDARDSmoke-free and no-smoking signage
02 Dec 2009Revisit
02 Dec 2009Revisit
Identified no deficiencies during the follow-up review.
23 Nov 2009Revisit
23 Nov 2009Revisit
Investigated a follow-up after a prior survey to verify corrections.
08 Oct 2009Complaint
08 Oct 2009Complaint
Investigated the complaint about posting survey results and accuracy of resident assessments; deficiencies were identified related to posting survey results and to the accuracy and coordination of resident assessments.
483.10(g)(1)Examination of Survey Results
483.20(g) -(i)Resident Assessment
05 Oct 2009Life Safety
05 Oct 2009Life Safety
Identified multiple deficiencies related to life-safety and electrical safety, including obstructed sprinklers, inadequate fire barriers, improper wiring practices, and unsafe storage of hazardous materials.
Type ANFPA 101 LIFE SAFETY CODE STANDARDSmoke barriers and storage of flammable liquids
Type ANFPA 101 LIFE SAFETY CODE STANDARDFire drill procedures
Type ANFPA 101 LIFE SAFETY CODE STANDARDSprinkler protection and inspections
Type ANFPA 70 National Electrical CodeElectrical wiring and equipment safety
Type ANFPA 101 LIFE SAFETY CODE STANDARDHazardous materials storage
Type ANFPA 101 LIFE SAFETY CODE STANDARDMaintenance of electrical equipment
10 Nov 2008Revisit
10 Nov 2008Revisit
Follow-up determined that deficiencies identified earlier were corrected. All listed issues were completed.
483.15(a)
483.20, 483.20(b)
483.20(k)(3)(i)
483.25(l)
483.25(m)(1)
483.35(i)(2)
483.60(c)
483.75(i)(2)(iv)
25 Sept 2008Revisit
25 Sept 2008Revisit
Investigated life-safety code deficiencies; corrections were completed after revisits.
—NFPA 101 Life Safety Code deficiency
—NFPA 101 Life Safety Code deficiency
—NFPA 101 Life Safety Code deficiency
—NFPA 101 Life Safety Code deficiency
21 Aug 2008Licensure
21 Aug 2008Licensure
Observed multiple deficiencies including failure to maintain residents' dignity and several issues with care planning and nursing documentation.
483.15(a)DIGNITY
21 Aug 2008Licensure
21 Aug 2008Licensure
Concluded no deficiencies identified under State licensure requirements after a licensure survey conducted in Lovell, Wyoming.
19 Aug 2008Life Safety
19 Aug 2008Life Safety
Identified deficiencies related to life-safety and electrical systems, including wall penetrations, open plenums above ceilings, and improper electrical wiring.
NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency
NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency – corridor construction
NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency – ventilation system
NFPA 70 NATIONAL ELECTRICAL CODEElectrical wiring standard
18 May 2006Revisit
18 May 2006Revisit
Investigated follow-up to ensure corrections; multiple deficiencies were corrected.
483.13(a)
483.15(a)
483.25(a)
483.25(a)(3)
483.25(a)(2)
483.25(h)(1)
483.25(d)
483.35(d)
483.35(h)(2)
483.60(e)
483.65(a)
483.70(h)
483.75(b)
10 Apr 2006Revisit
10 Apr 2006Revisit
Verified corrections from a prior survey were completed; no deficiencies were cited.
09 Mar 2006Licensure
09 Mar 2006Licensure
Investigated an allegation and found deficiencies related to resident safety, including improper use of restraints.
—PHYSICAL RESTRAINTS
22 Feb 2006Life Safety
22 Feb 2006Life Safety
The inspection found life-safety deficiencies, including a corridor door that failed to latch and an inadequately maintained fire alarm system.
NFPA 101 Life Safety Code 19.3.2.1Corridor door self-closing device not functioning
NFPA 72Fire alarm system not maintained
07 Jul 2005Complaint
07 Jul 2005Complaint
Investigated a complaint survey and found no deficiencies identified.
21 Mar 2005Revisit
21 Mar 2005Revisit
Identified deficiencies in resident rights, medication management, and facility operations; corrections were completed by mid-March 2005.
483.13(a)Resident rights
483.20(b)(2)(i)Medication management
483.20(q)-(h)Medication administration
483.60(k)Environmental safety/maintenance
483.60(d)Facility condition compliance
483.25(m)(1)Medication/Resident care requirements
27 Jan 2005Licensure
27 Jan 2005Licensure
Investigated deficiencies included improper restraint use and failure to complete required resident assessments.
42 CFR 483.13(a)PHYSICAL RESTRAINTS
42 CFR 483.20RESIDENT ASSESSMENT
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