New Horizons Care Center

    1115 Ln 12, Lovell, WY 82431
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Kind compassionate staff; clean facility

    I placed my mother here and am generally satisfied. Caregivers are kind, compassionate and professional - attentive and they knew her needs. The facility is clean, quiet, well-staffed with spacious rooms and appropriate activities; meals are moderately good. I would recommend it.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.60·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      4.3
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      3.6

    Pros

    • Clean, well-maintained environment
    • Spacious private rooms
    • Quiet atmosphere
    • Moderately good meal quality
    • Appropriate activity programming
    • Attentive and compassionate caregivers
    • Adequate staffing levels

    Cons

    • Inconsistent caregiving quality and conduct
    • Gaps in resident-handling and transfer safety
    • Gaps in clinical-incident response and family communication
    • Inconsistent supervisory oversight of staff performance

    Summary of reviews

    The reviews describe a facility with several clearly positive operational features alongside significant variability in care experience. On the physical side, New Horizons Care Center is consistently described as clean, quiet and not crowded, with spacious resident rooms and a well-maintained interior. Activity programming is characterized as appropriate for residents, and meals are viewed as generally acceptable. These environmental and programmatic strengths create a comfortable baseline for residents and families who prioritize space, cleanliness, and a calm atmosphere.

    Care quality and staff behavior appear mixed. Multiple accounts highlight attentive, compassionate, and professional caregivers who knew residents’ needs and provided thoughtful support. At the same time, other accounts raise concerns about inconsistent caregiving quality and conduct between staff members and shifts. Those differences suggest variability in how residents are attended to and in the interpersonal tone of staff–resident interactions.

    A specific operational concern that emerges from the summaries is resident-handling and transfer safety. Reviewers described instances that imply gaps in manual-handling technique and transfer practices; this points to a need for clearer, facility-wide training and monitoring on safe transfer procedures. Closely related are gaps in clinical-incident response and family communication — one review referenced a resident death and other descriptions indicate that family members felt communication and responsiveness were inadequate in at least some situations.

    Management and supervision appear to be mixed as well. While staffing levels are described as adequate, the variability in staff performance and the handling-related concerns indicate inconsistent supervisory oversight or uneven training. Prospective families should therefore ask administrators about staff training programs, transfer-safety protocols, incident-reporting procedures, and how the facility audits and supervises staff performance across shifts.

    In summary, New Horizons offers a generally pleasant physical environment, reasonable meals, and compassionate caregivers in many cases. However, the pattern of inconsistent staff conduct and specific concerns about resident-handling and incident communication merit careful inquiry during a visit. Recommended follow-up questions for families: how the facility trains and audits transfer and handling techniques, shift-to-shift staffing stability, protocols for clinical incidents and family notification, and examples of recent quality-improvement activities related to supervision and resident safety.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of New Horizons Care Center

    New Horizons Care Center is located at 1115 Ln 12, Lovell, WY, 82431.

    About New Horizons Care Center

    New Horizons Care Center sits at the foot of the Big Horn Mountains in Lovell, Wyoming, right beside North Big Horn Hospital, and you'll find about 80 elders living there in a calm, individual-centered facility where people have choices about daily routines, like when to get up, go to bed, bathe, eat, or join activities, and family-styled dining is offered to support independence. The center has semi-private rooms with solid dividing walls so there's privacy, just the bathroom shared, and there are large private rooms and suites for couples or singles, all with their own windows and doors, which lets residents keep a bit of control over their space, and staff are available at all hours, including Registered Nurses, L.P.N.s, and a Chief Nursing Officer during the day. There's an attached nine-bed Assisted Living Center for those who need a little help, plus an 85-bed Skilled Nursing Facility, and a separate, secure Memory Care Unit on the second floor with 23 beds specially designed and staffed for people with Alzheimer's Disease, where residents can use the day room and step out onto a patio with views of the mountains. You'll find therapy services like physical, occupational, and respiratory therapy, and the medical clinic inside the hospital has seven providers and is open Monday to Saturday mornings, so getting checkups and lab work's convenient, and they offer a range of health services like digital mammography, bone density tests, and blood pressure checks at no charge. The facility holds parties and events for residents and families, there's a regular schedule of group and individual activities through the day and sometimes in the evening, visiting hours work anytime with locked doors at night for safety, and families can send pictures, letters, or notes by email, which the staff prints and delivers daily, or you can use video calls and phone calls with help from the staff. The center provides support groups for cancer, care giving, and diabetes, runs CPR and first aid training every month, and gives Well-Baby checks, immunizations, and free PKU screening for infants. Staff include a Medical Director, Administrator, Social Service Director, Activities Director, Physical and Occupational Therapists, Dietary Manager and Consultant, and Restorative Aides, all certified and trained to help. The place makes sure cost's not a barrier, using a sliding fee schedule, and keeps focus on accountability, teamwork, and compassion, with access to the North Big Horn Hospital and all its specialists just a short distance away, which gives residents security that medical help's always close by, and if emergency care's needed, there's a 24-hour ER and ambulance service on the spot.

    People often ask...

    New Horizons Care Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1115 Ln 12, Lovell, WY 82431.

    No, New Horizons Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.

    License numbernh-204
    Facility typeNursing Home

    Inspection Reports

    103

    Reports

    18

    Type A Citations

    0

    Type B Citations

    29

    Complaints

    21

    Years

    13 May 2025Revisit
    Verified that all prior deficiencies were corrected and no new noncompliance was found.
    02 Apr 2025Complaint
    Investigated a complaint found the resident's family was not notified after a fall, violating notification requirements.
    • 42 CFR 483.10(g)(14)Notification of Changes
    28 Feb 2025Revisit
    Verified compliance after a follow-up visit; all previous deficiencies were corrected and no new noncompliance was found.
    09 Jan 2025Complaint
    Identified multiple deficiencies in resident rights, daily care and hygiene, catheter management, and psychotropic medication monitoring.
    • §483.10(c)(6)Right to refuse or discontinue treatment; advance directives
    • §483.24(a)(2)ADL care; bathing and personal hygiene
    • §483.25(e)Incontinence care; catheter management
    • §483.45(e)Psychotropic medications; monitoring and PRN use
    08 Jan 2025Life Safety
    Found no deficiencies related to emergency preparedness and life safety. Compliance with applicable requirements was confirmed.
    23 Oct 2024Revisit
    Found no deficiencies. A follow-up revisit confirmed all previously cited deficiencies were corrected.
    28 Aug 2024Complaint
    Investigated a complaint alleging resident-to-resident abuse and failures to report and update care plans; findings showed abuse occurred and safety measures, including reporting and individualized care planning, were not adequately addressed.
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • CFR 483.12(b)(5)(i)(A)(B)(c)(1)(4); 483.12(c)Reporting Alleged Violations
    • CFR 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plans
    02 Jan 2024Revisit
    Found no deficiencies.
    15 Nov 2023Revisit
    Verified prior deficiencies were corrected and no new noncompliance was found.
    19 Oct 2023Licensure
    Identified deficiencies included missing discharge summaries for a resident transferred to another facility and incomplete daily nurse staffing postings.
    • §483.21(c)(2)Discharge Summary
    • §483.35(g)(1)-(4)Nurse Staffing Information
    19 Oct 2023Licensure
    Found no deficiencies. The survey determined compliance with state requirements.
    17 Oct 2023Life Safety
    Identified deficiencies in emergency preparedness and fire safety, including failure to update and test the emergency plan and inadequate protection of a hazardous area.
    • §483.73(a)Develop EP Plan, Review and Update Annually
    • §483.73(d)(2)EP Testing Requirements
    • NFPA 101 19.3.2.1.3; 19.3.5.9Hazardous Areas - Enclosure
    28 Aug 2023Revisit
    Concluded compliance with all regulations; no deficiencies were found.
    23 May 2023Complaint
    Found that a resident sustained bruising from altercations with other residents due to inadequate protection from abuse and insufficient care plan updates. Inadequate monitoring and interventions allowed resident-to-resident abuse to occur.
    • 42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    24 Oct 2022Revisit
    Verified no deficiencies were found; all prior deficiencies were corrected and no new noncompliance was identified.
    04 Oct 2022Revisit
    Concluded all prior deficiencies were corrected and no new noncompliance was found.
    18 Aug 2022Life Safety
    Identified deficiencies related to interior nonbearing wall construction and essential electrical system maintenance.
    • NFPA 101 2012 edition, 19.1.6.4(A)Interior Nonbearing Wall Construction
    • NFPA 99 2012 edition, 6.4.4.1.2.1(A)Electrical Systems - Essential Electric System
    18 Aug 2022Licensure
    Identified failures to develop a comprehensive, person-centered care plan for a resident with exit-seeking behavior and to maintain food at safe temperatures.
    • 42 CFR 483.21(b)(1)Comprehensive Care Plans
    • 42 CFR 483.60(d)(1)(2)Nutritive Value/Appear, Palatable/Prefer Temp
    12 Jan 2022Revisit
    Verified no deficiencies were found. All previously cited issues were corrected.
    27 Oct 2021Complaint
    Investigated abuse allegation involving resident #11 and found the investigation was not thorough and documentation and assessments were missing, with no evidence of timely protection or reporting.
    • CFR 483.12(c)(2)-(4)Investigate/Prevent/Correct Alleged Violation
    27 Aug 2021Revisit
    Verified that all prior deficiencies were corrected and found no new noncompliance.
    28 Jul 2021Revisit
    Verified deficiencies identified on 06/24/2021 were corrected and compliance was restored.
    24 Jun 2021Life Safety
    Found deficiencies in emergency preparedness documentation, a unified emergency plan, and smoke barrier maintenance. The findings indicate missing contact information, lack of facility-specific risk assessments within a system, and unprotected penetrations in a smoke barrier.
    • CFR 483.73(c)(2)Emergency Officials Contact Information
    • CFR 483.73(f)Integrated Emergency Preparedness Program
    • NFPA 101, 2012 edition; 19.3.7.3, 19.3.7.4, 8.5.6.2Subdivision of Building Spaces - Smoke Barrier
    24 Jun 2021Licensure
    Identified deficiencies in restorative ROM services for several residents due to COVID-19 outbreak restrictions. Found gaps in PRN psychotropic medication management, including missing end dates and inadequate oversight.
    • 42 CFR §483.25Mobility
    • 42 CFR §483.45Psychotropic Drugs
    24 Jun 2021Licensure
    Found no deficiencies.
    18 Jun 2021Revisit
    Found no deficiencies. All previously cited issues were corrected and no new noncompliance was found.
    14 May 2021Complaint
    Identified that residents were not protected from unwanted sexual contact, with two incidents observed and documentation gaps in investigations and monitoring.
    • 42 CFR §483.12Freedom from abuse, neglect, and exploitation
    21 Oct 2020Complaint
    Found no deficiencies. The complaint investigation and the COVID-19 focused infection control review identified no deficiencies.
    29 Jul 2020Licensure
    Found no deficiencies related to the COVID-19 focused infection prevention survey.
    20 May 2020Licensure
    Investigated a COVID-19 focused infection control survey and found no deficiencies.
    12 Mar 2020Complaint
    Determined that no deficiencies were identified in the complaint investigation.
    13 Sept 2019Revisit
    Concluded no deficiencies were found and prior issues were corrected.
    13 Sept 2019Revisit
    Found no deficiencies; a follow-up visit confirmed all prior deficiencies were corrected and no new non-compliance was observed.
    27 Aug 2019Revisit
    Verified continued compliance after follow-up surveys. All previously cited deficiencies were corrected and no new noncompliance was found.
    02 Aug 2019Complaint
    Investigated allegations of abuse and found failures to protect a resident from abuse, with bruising observed and distress noted in two incidents.
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    27 Jun 2019Licensure
    Investigated abuse and resident-to-resident incidents revealed multiple violations, including failure to report and investigate abuse, incomplete care planning, wandering supervision gaps, improper transfers and bed-hold notices, and unsafe catheter/medication practices.
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • CFR 483.12(c)(1)-(4)Reporting Allegations of Abuse, Neglect, Exploitation, or Mistreatment
    • CFR 483.12(c)(2)-(4)Investigate Allegations of Abuse, Neglect, Exploitation, or Mistreatment
    • CFR 483.15(c)(3)-(6)Notice Before Transfer/Discharge
    • CFR 483.15(d)(1)-(2)Bed-Hold Policy Notice
    • CFR 483.21(b)(1)Comprehensive Care Plans
    • CFR 483.25Quality of Care
    • CFR 483.25(d)Accidents/Elopement Prevention and Supervision
    • CFR 483.25(e)Urinary Incontinence, Catheters, and CAUTI Prevention
    • CFR 483.35(g)Nurse Staffing InformationPosting
    • CFR 483.45(a)-(c)Pharmacy Services
    27 Jun 2019Licensure
    Investigated abuse allegations and found failures to establish and implement an effective system for investigating and reporting those allegations for five cases.
    • Type ACh 11 Sec 20 (a)(i)Grievance Investigations
    25 Jun 2019Life Safety
    Investigated life-safety deficiencies related to egress, smoke compartments, and emergency preparedness documentation.
    • NFPA 101 19.2.1, 7.1.10.1Smoke compartment and life-safety compliance
    • NFPA 101Hazardous areas enclosure/door protection
    • NFPA 101Emergency preparedness policies and procedures
    • 2012 NFPA 101 19.3.2.1Subsistence needs during emergencies
    • 2012 NFPA 101 19.3.2.1Receiving facility/location documentation
    • NFPA 101/NFPA 99 referencesEmergency evacuation policy updates
    26 Jul 2018Revisit
    Investigated past deficiencies; found them corrected and no new noncompliance detected.
    03 Jul 2018Revisit
    Found no deficiencies.
    17 May 2018Complaint
    Identified multiple deficiencies across transfer notices, resident assessment and care planning, medication management, and food service.
    • §483.15(c)(4)Timing of the notice
    • §483.15(c)(4)Transfer notices
    • §483.20Assessment and care planning
    • §483.10(c)(2) and §483.10(c)(3)Resident rights and care planning
    • §483.70(g)Medication management
    • §483.60(c)(1)-(7)Menu planning and nutrition
    • §483.60(i)Food safety requirements
    17 May 2018Licensure
    Determined compliance with state requirements after a survey conducted May 14–17, 2018.
    16 May 2018Life Safety
    Identified missing emergency preparedness policies addressing subsistence needs, volunteers, and waivers.
    • CFR 483.73(b)(1)Subsistence Needs for Staff and Patients
    • CFR 483.73(b)(6)Policies/Procedures-Volunteers and Staffing
    • CFR 483.73(b)(8)Roles Under a Waiver Declared by Secretary
    26 May 2017Revisit
    Verified substantial compliance as of May 20, 2017, and rescinded the earlier denial of payment for new admissions.
    23 May 2017Revisit
    Verified substantial compliance as of May 20, 2017, and rescinded the discretionary denial of payment for new admissions.
    23 May 2017Revisit
    Determined substantial compliance as of May 20, 2017, and rescinded the planned Denial of Payment for New Admissions; a civil money penalty of $5,102.00 remained.
    26 Apr 2017Complaint
    Investigated fall-related issues and care planning; deficiencies identified in timely notification, restorative/therapy services, and treatment planning.
    • Type AImmediate notification of accidents and changes in condition
    • Care planning and restorative therapy
    • Type ARestorative therapy and mobility planning
    • Timeliness of OT/PT evaluations and services
    06 Apr 2017Licensure
    Identified deficiencies regarding residents' rights notices, the grievance process, and quality-of-life planning and documentation.
    • Type A483.10(g)(4)(ii)Notice of rights and services to residents
    • Type AGrievance procedures and resident rights
    • Type A483.25Quality of life
    06 Apr 2017Licensure
    Determined the licensee was in compliance with State requirements after a licensing survey conducted April 3–6, 2017.
    04 Apr 2017Life Safety
    Found life-safety deficiencies related to fire barriers; a two-hour-rated fire door was not properly marked and a vision panel wasn’t labeled for rating, increasing fire risk.
    • 2012 NFPA 101 Life Safety CodeFire doors and barrier requirements
    30 Aug 2016Revisit
    Confirmed completion of corrective actions for previously cited deficiencies after a follow-up visit.
    • 483.10(b)(11)
    • 483.15(c)(1)-(5)
    • 483.15(c)(6)
    • 483.20(b)(1)
    • 483.20(d)(3), 483.10(k)(2)
    • 483.25(g)
    • 483.60(b), (d), (e)
    • 483.75(j)(1)
    18 Aug 2016Revisit
    Verified corrections were completed for multiple life-safety deficiencies and follow-up confirmed continued compliance.
    • NFPA 101 Life Safety CodeLife Safety Code
    • NFPA 101 Life Safety CodeLife Safety Code
    • NFPA 101 Life Safety CodeLife Safety Code
    • NFPA 101 Life Safety CodeLife Safety Code
    02 Jun 2016Life Safety
    Identified deficiencies in exit signage and fire-safety systems, including mislabeled or missing exit signs and missing documentation for alarm and sprinkler testing.
    • NFPA 101 Life Safety Code – Exit Signage/Exit IdentificationExit signage not properly identified
    • NFPA 101 Life Safety Code – Exit Access/Exit Signage, Section 7.1.19.2.1Exit signage not readily visible
    • NFPA 101 Life Safety Code StandardFire alarm system testing records missing
    • NFPA 101 Life Safety Code – 9.7.5Sprinkler system inspections not completed
    • NFPA 101 Life Safety Code StandardElevator equipment room used for storage
    26 May 2016Licensure
    Investigation identified multiple deficiencies related to resident rights, care planning, nutrition/food service, infection control, and overall facility operations.
    • Resident rights and resident/representative communications
    • Comprehensive assessments and care planning
    • Care planning and interdisciplinary involvement
    • Nurse/therapist involvement and monitoring of resident conditions
    • Resident safety and fall prevention
    • Nutrition/food service labeling and handling
    • Infection control program
    26 May 2016Licensure
    Concluded no deficiencies were found.
    16 Jun 2015Revisit
    Verified that previously reported deficiencies were corrected during the follow-up visit.
    • Ch 11 Sec 6 (b)(iii)Ch 11 Sec 6 (b)(iii)
    16 Jun 2015Revisit
    Identified multiple deficiencies and documented corrective actions during the follow-up visit.
    • 483.10(b)(11)
    • 483.20(d)(3), 483.10(k)(2)
    • 483.25
    • 483.25(m)(1)
    • 483.35(e)
    • 483.355(i)
    • 483.75(i)
    • 483.75(p)(1)
    05 Jun 2015Revisit
    Confirmed prior deficiencies had been corrected.
    09 Apr 2015Licensure
    Investigated outbreaks and found violations for failing to report infectious disease outbreaks to state officials.
    • W.S. 35-4-107Infectious disease outbreak reporting
    09 Apr 2015Licensure
    An investigation found multiple deficiencies, including failure to promptly notify residents or their representatives about changes and significant infection control and care planning shortcomings.
    • Type A§483.15(e)(2)Notification of changes in resident status
    • Type A§483.65Infection control
    07 Apr 2015Life Safety
    Cited life-safety deficiencies related to fire barriers, door hardware, hazardous areas, and flame hazards.
    • Type A2000 NFPA 101, Section 19.3.2.1Corridor walls and fire barriers not maintained; doors not self-closing/latched
    • Type A2000 NFPA 101, Section 19.3.2.1Hazard areas inadequately protected from corridors (self-closing doors)
    • Type A2000 NFPA 101, Section 19.3.2.1Doors kept closed; plan of correction
    • Type A2000 NFPA 101, Section 19.7.5.4Decorations and furnishings must not be highly flammable
    07 Apr 2015Life Safety
    Identified noncompliance with ANSI Z358.1 due to the eyewash station lacking a tempering valve and tepid water.
    • ANSI Z358.1 - Standard for Emergency Eye Wash and Shower EquipmentEmergency Eye Wash and Shower Equipment
    18 Dec 2014Revisit
    Correction of deficiencies completed; follow-up confirmed the issues were addressed.
    14 Oct 2014Complaint
    Investigated a complaint and found the licensee failed to report an abuse allegation to the state survey and certification agency and did not submit the investigation results.
    • Abuse reporting and investigation requirements
    01 May 2014Revisit
    Verified that prior deficiencies were corrected and substantial compliance achieved.
    • 483.20(b)(2)(ii)
    • 483.20(d), 483.20(k)(1)
    • 483.20(d)(3), 483.10(k)(2)
    • 483.25
    • 483.25(a)(3)
    • 483.60(b), (d), (e)
    • 483.65
    22 Apr 2014Revisit
    Identified Life Safety Code deficiencies; corrections completed.
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    22 Apr 2014Revisit
    Found life-safety code deficiencies. Corrective actions were completed.
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    • NFPA 101 Life Safety CodeLife Safety Code deficiency
    06 Mar 2014Life Safety
    Identified life-safety deficiencies, including doors not self-closing, unmaintained fire dampers, and incomplete maintenance of fire/smoke barriers and exit access.
    • NFPA 101 Life Safety Code StandardDoor not self-closing / door closer not functioning
    • NFPA 101 Life Safety Code StandardFire dampers not maintained / maintenance records
    • NFPA 101 Life Safety Code StandardFire and smoke barriers not maintained / barrier penetrations
    • NFPA Life Safety Code StandardExit access arrangement not maintained
    13 Feb 2014Licensure
    Found multiple deficiencies related to care planning, infection control, and resident safety.
    13 Feb 2014Licensure
    Concluded compliance with state requirements after a survey conducted Feb 10-13, 2014.
    11 Feb 2014Life Safety
    Investigated life-safety compliance; identified deficiencies in exit access, maintenance oversight, electrical wiring, and generator testing.
    • NFPA 101 Life Safety Code StandardExit access and egress
    • NFPA 101 Life Safety Code StandardPreventive maintenance checklist monitoring
    • NFPA 101 Life Safety Code StandardElectrical wiring and smoke compartment integrity
    • NFPA 101 Life Safety Code StandardGenerator maintenance/testing
    02 Jul 2013Complaint
    Investigated a complaint and found no deficiencies identified.
    22 Mar 2013Revisit
    Investigated the complaint and found no deficiencies.
    25 Feb 2013Revisit
    Investigated a follow-up after a prior survey and confirmed corrections were completed.
    10 Jan 2013Complaint
    Identified deficiencies in staff qualifications, infection-control practices, and medication management during a licensing review.
    • 483.20(k)(3)(ii)Services by qualified persons / care plan
    • 483.60(a)(b)Pharmaceutical services, accurate procedures
    • 483.65Infection control, prevent spread; linens
    10 Jan 2013Licensure
    Found no deficiencies. The survey concluded compliance with state requirements.
    08 Jan 2013Life Safety
    Investigated life-safety issues, identifying deficiencies in fire drill timing, emergency lighting, and maintenance/testing of life-safety systems and electrical equipment.
    • NFPA 101 LIFE SAFETY CODE STANDARDFire drills
    • NFPA 101 LIFE SAFETY CODE STANDARDEmergency lighting
    • NFPA 101 LIFE SAFETY CODE STANDARDFire drills / corrective actions timing
    • NFPA 101 LIFE SAFETY CODE STANDARDFire alarm system maintenance
    • NFPA 101 LIFE SAFETY CODE STANDARDElectrical equipment maintenance
    07 Nov 2012Complaint
    Investigated a fall-related safety and care-planning issue with multiple documented resident falls and inadequate supervision and mobility support; deficiencies were cited related to safety planning and care oversight.
    09 Feb 2012Revisit
    Determined substantial compliance after a follow-up review addressed previously reported deficiencies.
    20 Jan 2012Revisit
    Completed corrections for life-safety deficiencies identified during prior survey.
    • NFPA 101Life Safety Code
    • NFPA 101Life Safety Code
    • LSCLife Safety Code
    • LSCLife Safety Code
    • LSCLife Safety Code
    • LSCLife Safety Code
    01 Dec 2011Revisit
    Found no deficiencies. The survey determined compliance with state requirements.
    01 Dec 2011Licensure
    Found deficiencies in ensuring residents receive appropriate activities and care planning, and in medication management.
    29 Nov 2011Life Safety
    Found life-safety code deficiencies related to fire barriers, electrical safety, and maintenance documentation during the licensing study.
    • NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
    • NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
    • NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
    • NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
    • NFPA 101 LIFE SAFETY CODE STANDARDNFPA 101 Life Safety Code Standard
    04 Feb 2011Revisit
    Found no deficiencies during the follow-up visit.
    16 Dec 2010Licensure
    Multiple deficiencies were found across care quality, safety, infection control, nutrition, and recordkeeping during the recent survey.
    16 Dec 2010Licensure
    Determined the center was in compliance with Wyoming rules and regulations after a survey conducted from 2010-12-13 through 2010-12-16. No deficiencies were cited.
    14 Dec 2010Life Safety
    Identified multiple life-safety deficiencies related to smoke-barrier barriers, fire protection of openings, emergency lighting, signage, and sprinkler-related maintenance during the licensing activity.
    • NFPA 101 LIFE SAFETY CODE STANDARDDoor openings in smoke barriers and door hardware
    • NFPA 101 LIFE SAFETY CODE STANDARDAnnual fire sprinkler testing
    • NFPA 101 LIFE SAFETY CODE STANDARDFire-rated construction or approved automatic extinguishing system
    • NFPA 101 LIFE SAFETY CODE STANDARDEmergency lighting and electrical equipment maintenance
    • NFPA 101 LIFE SAFETY CODE STANDARDSmoke-free and no-smoking signage
    02 Dec 2009Revisit
    Identified no deficiencies during the follow-up review.
    23 Nov 2009Revisit
    Investigated a follow-up after a prior survey to verify corrections.
    08 Oct 2009Complaint
    Investigated the complaint about posting survey results and accuracy of resident assessments; deficiencies were identified related to posting survey results and to the accuracy and coordination of resident assessments.
    • 483.10(g)(1)Examination of Survey Results
    • 483.20(g) -(i)Resident Assessment
    05 Oct 2009Life Safety
    Identified multiple deficiencies related to life-safety and electrical safety, including obstructed sprinklers, inadequate fire barriers, improper wiring practices, and unsafe storage of hazardous materials.
    • Type ANFPA 101 LIFE SAFETY CODE STANDARDSmoke barriers and storage of flammable liquids
    • Type ANFPA 101 LIFE SAFETY CODE STANDARDFire drill procedures
    • Type ANFPA 101 LIFE SAFETY CODE STANDARDSprinkler protection and inspections
    • Type ANFPA 70 National Electrical CodeElectrical wiring and equipment safety
    • Type ANFPA 101 LIFE SAFETY CODE STANDARDHazardous materials storage
    • Type ANFPA 101 LIFE SAFETY CODE STANDARDMaintenance of electrical equipment
    10 Nov 2008Revisit
    Follow-up determined that deficiencies identified earlier were corrected. All listed issues were completed.
    • 483.15(a)
    • 483.20, 483.20(b)
    • 483.20(k)(3)(i)
    • 483.25(l)
    • 483.25(m)(1)
    • 483.35(i)(2)
    • 483.60(c)
    • 483.75(i)(2)(iv)
    25 Sept 2008Revisit
    Investigated life-safety code deficiencies; corrections were completed after revisits.
    • NFPA 101 Life Safety Code deficiency
    • NFPA 101 Life Safety Code deficiency
    • NFPA 101 Life Safety Code deficiency
    • NFPA 101 Life Safety Code deficiency
    21 Aug 2008Licensure
    Observed multiple deficiencies including failure to maintain residents' dignity and several issues with care planning and nursing documentation.
    • 483.15(a)DIGNITY
    21 Aug 2008Licensure
    Concluded no deficiencies identified under State licensure requirements after a licensure survey conducted in Lovell, Wyoming.
    19 Aug 2008Life Safety
    Identified deficiencies related to life-safety and electrical systems, including wall penetrations, open plenums above ceilings, and improper electrical wiring.
    • NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency
    • NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency – corridor construction
    • NFPA 101 LIFE SAFETY CODE STANDARDLife Safety Code deficiency – ventilation system
    • NFPA 70 NATIONAL ELECTRICAL CODEElectrical wiring standard
    18 May 2006Revisit
    Investigated follow-up to ensure corrections; multiple deficiencies were corrected.
    • 483.13(a)
    • 483.15(a)
    • 483.25(a)
    • 483.25(a)(3)
    • 483.25(a)(2)
    • 483.25(h)(1)
    • 483.25(d)
    • 483.35(d)
    • 483.35(h)(2)
    • 483.60(e)
    • 483.65(a)
    • 483.70(h)
    • 483.75(b)
    10 Apr 2006Revisit
    Verified corrections from a prior survey were completed; no deficiencies were cited.
    09 Mar 2006Licensure
    Investigated an allegation and found deficiencies related to resident safety, including improper use of restraints.
    • PHYSICAL RESTRAINTS
    22 Feb 2006Life Safety
    The inspection found life-safety deficiencies, including a corridor door that failed to latch and an inadequately maintained fire alarm system.
    • NFPA 101 Life Safety Code 19.3.2.1Corridor door self-closing device not functioning
    • NFPA 72Fire alarm system not maintained
    07 Jul 2005Complaint
    Investigated a complaint survey and found no deficiencies identified.
    21 Mar 2005Revisit
    Identified deficiencies in resident rights, medication management, and facility operations; corrections were completed by mid-March 2005.
    • 483.13(a)Resident rights
    • 483.20(b)(2)(i)Medication management
    • 483.20(q)-(h)Medication administration
    • 483.60(k)Environmental safety/maintenance
    • 483.60(d)Facility condition compliance
    • 483.25(m)(1)Medication/Resident care requirements
    27 Jan 2005Licensure
    Investigated deficiencies included improper restraint use and failure to complete required resident assessments.
    • 42 CFR 483.13(a)PHYSICAL RESTRAINTS
    • 42 CFR 483.20RESIDENT ASSESSMENT

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