New Haven at the Willows II sits about 4.7 miles from Santa Clarita, in Saugus, California, and has a small setup with only 6 licensed beds, making it easy for everyone to know each other and help out, and you can see how that helps people feel at home, because the staff offers both assisted living and memory care services, so if someone has trouble with remembering or just needs help day to day, the team can assist with things like getting out of bed, bathing, dressing, or even more hands-on help such as spoon-feeding, incontinence care, or moving about, and there are healthcare services for diabetes, high acuity needs, physical therapy, Parkinson's care, medication management, and regular health checks by registered nurses. The community lets residents bring dogs and cats as long as they meet the pet care rules, so those who love animals can keep them close, there's personal care that helps people stay as independent as they can, but assistance is always available.
There's a mix of living options including studios, one-bedroom apartments, and shared or semi-private rooms, each with private baths and safety features, and all utilities are covered except the phone. You'll find non-slip floors, large closets, and rooms made to help people who need a wheelchair or need help bathing, and you might walk down a hall and see folks using the computer room, heading to an arts and crafts session, or just reading in the library, and sometimes people get together for scheduled meetings with family, where they talk about how everyone's doing. There's always something to do, like exercise classes, movies, gardening, snacks and drinks from the cafe, or even outings to local spots with transport provided both for pleasure and doctor appointments, with extra options if you need to run errands, and they make sure outings help residents stay connected with life outside the building.
The meal service is chef-prepared, with options for special diets like pureed foods, and there's a big dining hall where most folks eat together, but sometimes you'll see them having a meal for special occasions, which makes everyone feel included. There's an HD flat-screen television, a wellness and fitness center, and even a barbershop and salon for grooming needs, so no one has to go far to take care of haircuts or laundry, since laundry and dry cleaning are handled right there, too, and if you're moving in, there's help to make the change easier.
The security system uses a keyless keypad, and there's 24-hour staff on hand, so families can know their loved one is safe, and for peace of mind, you'll see regular health monitoring as well as scheduled doctor assessments. It's a licensed residential care facility, California license #197608163, and operates on a social model of care, offering long-term and respite care options but doesn't take Medicare unless it's certified. Residents enjoy things like movie nights, scheduled family support meetings, free routine transportation, computer access, a swimming pool, internet, walking paths, a therapy room, and shared indoor and outdoor common areas. There's parking for both residents and visiting family, and the location's near public transit for easier access. Care at New Haven at the Willows II tries to balance independence with the right level of support and offers staff who know each person by name, making it a place where help is always close by.
