From the Heart 1

    4407 Segovia Dr, Pasco, WA 99301
    • Memory Care

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    Location

    Map showing location of From the Heart 1

    From the Heart 1 is located at 4407 Segovia Dr, Pasco, WA, 99301.

    About From the Heart 1

    From The Heart 1 sits in Pasco, Washington, and offers adult family home services for up to six residents in a purpose-built, secured community, focusing on both memory and cardiac care, so there's always staff on site day and night to help with personal care, dressing, and things like getting in and out of bed, taking a bath, or managing medicines, which comes in handy especially for folks with Alzheimer's, dementia, heart issues, diabetes, or higher care needs that might need a custom plan, and since they've got English-speaking staff, a nurse there, a doctor on-call, plus visiting professionals like dentists, therapists, and podiatrists, residents can get most of what they need right at home, and for those who sometimes get a little mixed up or try to wander off, the secured memory care section and safety systems like alarm bracelets really keep everyone safe, especially those who need help with reminders for the bathroom or handling aggressive behavior, exit-seeking, or complicated nursing tasks. There's a mix of private studio apartments, 1-bedroom units, and shared living spaces, including rooms with wheelchair-accessible showers and baths, so even those who use walkers or need heavy care can be comfortable, and pets like cats or dogs are welcome with no weight limits, which some folks really like because it makes the place feel more like home. Residents don't have to worry about meals, as there's a culinary chef who prepares all-inclusive dining, with options for vegetarian, kosher, and other dietary needs, and meals are made with dementia-friendly menus, so eating stays simple and familiar for everyone, and there's even a games room, gardens, indoor and outdoor common areas, high-definition TVs, and activities both on and off-site, plus devotional services in the chapel, which makes the whole place feel like it's got a steady rhythm to daily life. The team here provides cardiac care with unique plans for folks who've got heart conditions, and they help manage diabetic care, incontinence, and can handle both light and heavy care needs, letting people remain in the community even if they start needing more help over time, so aging in place is possible. Bathing, grooming, and mobility assistance are available, and there's even respite or short-term stays for those needing a bit of recovery or a break; massage therapy, beautician services on-site, and regular bathroom reminders are available, and transportation and parking make it pretty accessible even if visitors come from far away, while visiting hours go from 9 a.m. to 8 p.m. daily. They allow outdoor smoking, offer technology to keep residents from wandering, allow non-ambulatory residents and those with behavioral symptoms that might be tough elsewhere, and have private bathrooms and showers for comfort. The average price for a 1-bedroom memory care unit runs about $3,500, and the facility keeps a verified DSHS profile for added assurance. The quiet routine, gardens, secure environment, onsite nurse, plenty of activities, and broad medical support, including for those with mental health or developmental disabilities, make From The Heart 1 a real home for older adults needing specialized memory or heart-related care in Franklin County, Washington.

    People often ask...

    From the Heart 1 offers memory care and board and care.

    The full address for this community is 4407 Segovia Dr, Pasco, WA 99301.

    No, From the Heart 1 does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number752695
    StatusOp
    Facility typeAdult Family Home
    Capacity7 residents
    Special certificationMental Health, Dementia
    View the official license record

    Inspection Reports

    5

    Reports

    41

    Citations

    0

    Complaints

    2

    Years

    01 Jan 2026Investigation
    Verified that the prior nurse delegation deficiency was corrected, and compliance was restored.
    • WAC 388-76-10455-2Medication Administration
    01 Dec 2025Enforcement Letters
    Investigated a complaint and found that nurse delegation was not in place for two residents who required staff to administer medications, leading to administration by undelegated staff and a civil fine.
    • WAC 388-76-10455(2)Medication—Administration
    01 Sept 2025Inspection
    Identified multiple deficiencies in staff qualifications, training, record-keeping, medication management, safety, and emergency drills.
    • WAC 388-76-10130-2Qualifications
    • WAC 388-76-10146Qualifications Training and home care aide certification
    • WAC 388-76-10198Adult family home Personnel records
    • WAC 388-76-10230Pets
    • WAC 388-76-10355Negotiated care plan
    • WAC 388-76-10375Negotiated care plan Signatures Required
    • WAC 388-76-10430Medication system
    • WAC 388-76-10485Medication storage
    • WAC 388-76-10750Safety and maintenance
    • WAC 388-76-10895Emergency evacuation drills
    • WAC 388-76-10463Medication Psychopharmacologic
    01 Sept 2024Investigation
    Found that negotiated care plans were not developed within 30 days of admission for one sampled resident.
    • WAC 388-76-10360Negotiated care plan
    01 May 2024Inspection
    Found multiple licensing deficiencies across medication management, staff background checks, training, and safety systems, indicating noncompliance with state rules.
    • WAC 388-76-10475-1Medication Log requirement
    • WAC 388-76-10475-2-bMedication log – name of medications
    • WAC 388-76-10475-2-cMedication log – dosage
    • WAC 388-76-10475-2-dMedication log – frequency
    • WAC 388-76-10475-2-eMedication log – time
    • WAC 388-76-10475-3-aMedication log – initials
    • WAC 388-76-10475-3-bMedication log – refusals
    • WAC 388-76-10475-3-cMedication changes – documentation
    • WAC 388-76-10475-3-c-iMedication changes – change details
    • WAC 388-76-10475-3-c-iiMedication changes – date
    • WAC 388-76-10475-3-c-iiiMedication changes – verification
    • WAC 388-76-10475-3-c-ivMedication changes – delivery verification
    • WAC 388-76-10475-4New/changed medications – pharmacy receipt
    • WAC 388-76-10165-1Background checks – general requirement
    • WAC 388-76-10165-1-aBackground checks – renewal every two years
    • WAC 388-76-10165-1-bBackground checks – staff records
    • WAC 388-76-10280Tuberculosis testing
    • WAC 388-112A-0610-1-a-iiiLTCW training – basic/required training
    • WAC 388-112A-0610-1-a-ivLTCW training – CE hours
    • WAC 388-112A-0610-1-fCE – food safety training
    • WAC 388-112A-0081-1LTCW training timelines (COVID-19 rules)
    • WAC 388-76-10315Resident record – behavior plan
    • WAC 388-76-10360Negotiated care plan timing
    • WAC 388-76-10375Negotiated care plan – signatures
    • WAC 388-76-10522Resident rights – Medicaid policy
    • WAC 388-76-10740Lighting – emergency lighting
    • WAC 388-112A-0710CPR/First-aid training

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of From the Heart 1. The information above has not been verified or approved by the owner or operator. For exact information, please contact From the Heart 1 directly. There is no cost for this service. We are compensated by the community you select.

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